HydroJet Power Washing

RE: [redacted] Dear Sir/Madam,We have received the complaint regarding the above referenced number. We will reach out to [redacted] and resolve the issue in his best interest. If you have any questions, you may reach me at ###-###-#### or by email at...

[redacted]@responselink.com.thank you,Lydia P[redacted]

Dear Sir/Madam,We have received the following complaint and will be reaching out to our member to resolve the issue internally. We will ensure the resolution is in the best interest of our member.Thank you,Lydia P[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your...

complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because: Made this unnecessary phone call & got the unusual runaround. As they were told, there is nothing I can do & as I've stated before, they have the responsibility to resolve this issue. As they have done before, they refuse to do their part & continue to harass with phone calls, e-mails & so on. This has proven to be a fraudulent scam & can prove as such. They were told in this last phone call, I WAS NOT going to pay this fraudulent bill & they can take me to court. Looking forward to that day.  
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Hi [redacted], My name is Maile R[redacted] and I work with Alert1. I apologize for the troubles you experienced receiving a refund. You may have received my phone call or email recently. I'd like to to resolve your case and refund you for your troubles. Can you please reply to the email or...

phone call? If there's anything else I can do to help, please let me know. Thanks,Maile

RE Complaint: [redacted]Dear Sir/Madam,We have received the above referenced complaint. We will reach out to [redacted] to resolve the matter internally.Should you have any questions, please contact me at ###-###-#### or by email at [redacted]@responselink.comThank you,Lydia P[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:Alert 1 refused to remedy my complaint regarding my dissatisfaction with their monitoring equipment, service, and unjust billing.  sometimes on or about March 16, I informed Ms. Nicole G[redacted], the senior care specialist at Alert 1,  that I am canceling my service, and I returned their equipment. By end of March the account was canceled and the equipment was in their possession.  Still, Alert 1 charged me for the month of April. After my complaint , they offered not to pursue me (by means of collection agency)  to collect the charges for the month of April !  the fact that when my 84 year old mother was calling for help , their equipment didn't work in close range of 15 ft. (vs 1000 ft , as advertised) , was not a concern with Ms. Lydia P[redacted], at Alert 1. She refused to credit me for March, as my compensation. 
Regards,
[redacted]

Attention Revdex.com:I am writing to notify you that today I received a check from Alert One for the amount we agreed upon.  I am satisfied with the result of my complaint ID [redacted] and consider it to be a closed matter.Thank you for your assistance.[redacted]

We received the complaint filed by [redacted].  We will reach out directly to resolve. Thank You,Alert1

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I have spoken to Alert 1 and they have informed me I would receive refund upon cancellation of my contract and their was mis-communication between myself and the representative. Thank you for your help.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

To whom it may concern,We received complaint from [redacted] and will be reaching out to [redacted] directly to resolve her complaint. Thank you,Alert1

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, since on 7/13/17 a full refund was provided to me.
Regards,
[redacted]

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me if it is followed as we agreed. However, I have not received the refund that I was told that I would be receiving. I was told that everything but the activation fee would be refunded but I have not received anything. 
Regards,
[redacted]

RE Complaint ID [redacted]Dear Sir/Madam,We have contacted [redacted] regarding his complaint and resolved his issue in his best interest. He will be receiving the requested refund of $168.00.if you have any questions or concerns, please contact me at ###-###-####.Thank You,Lydia P[redacted]Member...

Resolutions

December 28,2015Dear Sir/Madam,We have received the copy of the complaint filed with your office regarding [redacted] Complaint # [redacted]. We will be resolving this matter internally with [redacted]'s best interest in mind.Please consider this written notice to be filed in compliance within the...

requested response time.Should you have any questions, please contact me at ###-###-####, or by email at [email protected],Lydia P

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]  My case [redacted] has been resolved

Hi [redacted],I do apologize for the troubles Alert1 has brought onto you this past few months. A refund for $299.40 has been issued and we will get this check sent out to you shortly.Thanks,Jennifer J[redacted]

To whom it may concern,We have received complaint from [redacted] and will reach out to her directly to resolve. Thank You,Alert1