IGIGI (Previous Owner)

Hello,
I am so sorry for this impossible lag time. 
Can you please share your PayPal information I will get your refund asap.
Your patience is appreciated.
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

This refund has been requested.

Store credit was provided.

Initial Business Response /* (1000, 5, 2015/05/07) */
Hi [redacted],
My name is [redacted] and I am with Customer Care here at IGIGI. I would first like to thank you for expressing your concerns and bringing this matter to our attention. We deeply apologize for any frustration and inconvenience with our...

return process.
We have experienced a large volume of returns, I have requested for your return to be processed immediately.
Should you have any questions, please feel free to contact us. Have a wonderful day.
[redacted]

Hello,
Thank you for your patience while we are going through vast changes in our organization.
The store credit is ready for immediate use.
Thank you.
IGIGI
 
Credit Information
Customer Balance
$79.65
Customer Email
[redacted]

Initial Business Response /* (1000, 5, 2016/01/07) */
Contacted client to offer return.

I don't have a response for rejection?

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

The dress in question was returned worn; our warehouse team inspects all returns for wear or damage so we do not pass these products on. 
We have sent notice and will return the item at our expense to the customer.
Thank you.

Complaint: [redacted]I am rejecting this response because: The policy outlined on their website states that sale items (which will end with a .99 or .49) are only eligible for in-store credit. I did not purchase a sale item, however. I purchased a regular price item, then...

applied a discount code at checkout. Sincerely,[redacted]

Our office has been in communication  with this customer - not sure why they need to involve Revdex.com.