Indeed.com

Complaint: [redacted] I am rejecting this response because: the answer provided is inaccurate and as usual provides only vague and no specific informationOur jobs are legitimate, with detailed descriptions and are listed on several other portalsWe will be advertizing this response from indeed and are in contact with other companies who have been unfairly blocked by this firm and will be cooperating with them to seek legal action against indeed for unfair business practices

Dear [redacted] and the Revdex.com, Indeed takes Search Quality very seriously and we do our best to review all advertisers and jobs posted on our siteIf there are concerns regarding specific positions, our team investigates these cases and makes the necessary decisions to suspend the advertisements or contact the employer to amend the postingIf you have any concerns regarding a specific position, you can always email us at [redacted] for assistance and we will fully investigateIn terms of the jobs posted currently on Indeed, these are jobs posted directly by employers or jobs that have been listed on an employer's websiteIndeed is not directly responsible for employers who do not respond to the applications they receive, however we do our best to encourage all employers to respond to job seekers when they have hired a candidate or closed a position Thank you, [redacted] Social Media Client Services Specialist Indeed - How the world works.™

[redacted] and the Revdex.com team: This issue was resolved with the client today, and we were able to provide free visibility for the company's jobs on IndeedWe formally apologized to the client for the inconvenience and he let us know that he was satisfied with the resolution providedThank you,***

[redacted] : I'm sorry you are not satisfied with our response, and for the communication confusion to date Commission-only jobs on Indeed have sponsored-only status, which means they need to be advertised to receive exposure on the site This is not flexible and providing job seekers with a consistent, high-quality experience is important to us I would be happy to connect you with someone on my team to help put together a cost-effective campaign for these jobs - we definitely want you to have success with Indeed Continued thanks, [redacted] SVP, Client Services Indeed - one searchall jobs [redacted]

Dear [redacted] As mentioned previously, a refund will not be granted hereWe had previously attempted to contact you to discuss your experience in September, but did not hear backWhether or not this was due to short staff, it is the client's responsibility to get in touch with us at the time of the problem, and not several months after using the product continuouslyIf there questions regarding unqualified candidates or not hearing back from job seekers in September, use of the product should have stopped until there was a consultative call with an Indeed representative In addition to this, we have already offered a free click credit of $to make up for this experience in an attempt at resolving this complaint, as we do not refund for candidate qualityThis was rejected by the advertiserWhile the client was not using the pay per click method, she was contacting candidates via Indeed Resume at her own discretion, and we make it very clear in multiple parts of our site that not all job seekers will respond to contacts sent out by AdvertisersThe use of Indeed Resume is at $per contactThe employer must agree to pay this $each time they sent a contact to a job seeker, and for this reason we do not refund for Indeed Resume contactsIf the client wishes to accept the original $credit towards free clicks for posting jobs on Indeed, this is the most we would be willing to overAgain, we will not be providing a refund to the credit card Thank you,***

Dear Dan and the Revdex.com,After reviewing the account details, a refund has been applied to the advertiser's credit card in the amount of $This amount covers all charges accumulated in the account in DecemberWe have notified the client to let them know the refund has been processed and should be visible on their credit card statement in 3-business days.Kind Regards,***

Indeed locked our account and interrupted our campaigns because they said we "posted several job openings at the same time"These people are unprofessionallDo not waste your time with themWorkable has a better platform and more reliable systemWe will NEVER EVER USE THEM Imagine, you have ads for jobs you need to fill at the office, and the company you placed the ad with removed your ads without letting you know When you call them to find out, they give you the run around

Revdex.com and ***, We apologize for the experience that you had with receiving job recommendations from us that were not applicable to your experienceWe looked into your account, and determined there were several Job Alerts set up within the accountThe Job Alerts set up were for food service, hospitality, house cleaning, and city jobsSpecifically, the Job Alert set up for "city jobs" may have been the one that was bringing in inaccurate recommendations, as this is a very broad search and can include many different types of positions that include the keyword "city"We've since canceled all of the Job Alerts set up within the associated account, and have also verified that your resume has been removedIf there is anything else that we can do to help, please feel free to reach out to us at [redacted] Kind Regards, ***

***: Thanks for your message, the post you mentioned has been removed after reconsideration Please note, our Terms of Service (http://www.indeed.com [redacted] states, "Indeed does not promise to remove any User Content and interpretation of whether User Content violates any Indeed policy always remains within the sole discretion of Indeed." Also, this is not a business contract dispute, as you are not a current client and Indeed has no business relationship with your company Please let us know if we can do anything else to help Thanks again and best regards, [redacted] SVP, Client Services Indeed - one searchall jobs ***@indeed.com ###-###-#### www.indeed.com

Dear Revdex.com, We provided a refund in the amount of $1,to this client's credit card and informed the client on June 21st that this was completed Thank you, [redacted]

[redacted] and Revdex.com: After reviewing the job posted by Starcom Staffing, we determined that it was not suitable for visibility on IndeedIndeed reserves the right to reject any particular job for failure to meet our quality standardsEach account is thoroughly reviewed, and our Search Quality team also investigates the company information provided by the employerBased on all of the information provided and the quality of the job posting, this account will remain disabled.Please let us know if we can do anything else to helpThanks and best regards, [redacted] [redacted] SVP, Client ServicesIndeed | How the World Works.™ [redacted] www.indeed.com

Hi ***, Due to data privacy laws, requests for information must be formally submitted via a subpoena, warrant, or court orderUpon receipt of such such documents, Indeed is happy to provide information that it is legally able to do soIf you would like to provide us with these documents, you can email us at [redacted] Thank you, ***

[redacted] Thanks for your message, I'm sorry for your negative experience on Indeed Can you please share the details (job information, e-mails used for contact, etc.) so we can investigate further? We take our search quality very seriously and want to make sure those jobs are never shown on Indeed.Continued thanks, [redacted] Indeed - one searchall jobs.***@indeed.com###-###-####www [redacted] .com

Dear [redacted] and the Revdex.com, We can understand how this situation could cause strain on you both overall and financiallyOf course, Indeed continues to do whatever possible to prevent these types of situations from reoccurringWhile we are not able to offer any sort of financial compensation here, if you need assistance in continuing your job search, we are happy to offer supportWe are ready to provide assistance with your resume and job recommendationsIf you are interested in our help, please contact us at [email protected], we apologize for this inconvenienceKind Regards, [redacted]

Dear [redacted] and the Revdex.com, We have worked with the client here and have provided a full refund in the amount of $due to the incorrect card being chargedWe have notified the client of this refund amount being applied to the associated credit card and have let the client know that if he requires any further assistance, he is able to reach out to usThank you,***

[redacted] and Revdex.com: After reviewing the job posted by [redacted] , we determined that it was not suitable for visibility on Indeed as we do not support door to door/direct sales opportunities Indeed reserves the right to reject any particular job for failure to meet our quality standards Based on feedback from job seekers, we've decided that door to door/direct sales opportunities will not be shown on our site If you would like to post other opportunities available at your company, we would be happy to have the account re-reviewed by our Search Quality team so that you can continue using Indeed to post other jobs excluding door to door or direct sales opportunities.Best regards, [redacted] [redacted] SVP, Client ServicesIndeed | How the World Works.™ [redacted]

Hi [redacted] and the Revdex.com,After reviewing this account and the details provided by the client, we will not be granting a refund hereIndeed is a self-serve product, and at any time if an employer is unhappy with the results, they may close their position on our siteIn addition to this, when contacting candidates via the Indeed Resume product, the client agrees to pay $per each contactThis prompt occurs each time before the client is able to contact a candidate.Furthermore, after reviewing this employer's account history, we see that we had previously applied a refund of $on April 7th, At this time, if the client had any hesitations about using the product, they should have reached out to us prior to accumulating charges on the account again.We have disabled the employer's account to prevent further access and accumulation of charges per the client's request however the refund of $has been deniedThank you,***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Dear [redacted] and the Revdex.com, We have approved a refund in the amount of $for September spend and a credit towards the current October balance in the amount of $To explain further, this amount was previously rejected as Indeed is a self-serve product, and it is the client's responsibility to close out any positions operating on a daily budget if they do not wish to accrue costsIndeed is not responsible for closing positions on the client's behalfWe have made the exception here after further investigation of the account, however this is not a common practiceMoving forward, we have disabled this user's account, as there was history of another refund request on a related accountWe have notified the client of this decision, and have asked him to check with his Credit Card company on the progress of the refund being applied to his statement.Thank you [redacted] Associate Manager, Social Media Client Services

Complaint [redacted] I am rejecting this response because: I do not know what you expect me to do?? I did not post that, so I do not know what you want me to do??? Regards, [redacted] ***