Indeed.com

Fee:
Thanks for your message, and I'm sorry you had a negative experience with Indeed My understanding is that this issue has been resolved directly with my colleague *** ***; however if that is not the case, please let me know and we can work further to address your
concerns
Thanks again and best regards,
***
*** *** *** *** ***
Indeed - one searchall jobs
***
***
www.indeed.com

*** and Revdex.com:
Thanks for your note, we cannot find an Indeed account for the e-mail address *** Please provide the e-mail address used for your Indeed account so we can investigate
Thanks again and best regards,
***
***
***
*** *** ***
*** * *** *** *** ***
***
***
***

*** *** *** *** ***
We reached out here to provide assistance with the situation and apologized for the disabled account statusWe re-enabled the account for Tina and gave her access to all candidates she had received prior to it being disabledTo fully
resolve this issue, we offered Tina a $credit towards future free clicks and also offered our assistance in posting a new sponsored job advertisement on IndeedShe agreed that this resolution was sufficient and we let her know we would be happy to help with her future hiring needs if she needed us.
Kind Regards,
***

***:Thanks for your message, I'm sorry you had a negative experience with Indeed We researched the issue and refunded the amount ($930.65) listed in the complaint Please let us know if we can do anything else to help with your use of Indeed.Thanks again and best
regards,*** ***SVP, Client ServicesIndeed - one searchall jobs.***@indeed.com***www.indeed.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is NOT satisfactory to meThe people who were scammed on Indeed.com called me and complainedI emailed Indeed and never heard back from themI guess they took down the posting related to the job offer, or the user simply stopped the scamregardless, I received over calls in weeks for people who got scammed....
The issue NOT addressed by Indeed.com is their LACK of vetting their postings / usersthey need to be held accountable for the scam and need to change their business practices
Regards,
*** ***

Roger and Revdex.com:
Thanks for your note, we tried to investigate this issue as potential fraud previously, but could not acquire enough information from the client to come to a conclusion The individual we spoke with was aggressive and rude to our phone *** and was not willing
to share the information we needed to investigate further
With additional information, we would be willing to take a look at this situation again and recommend a resolution
Thanks again and best regards,
***
*** ***
*** *** ***
Indeed - one searchall jobs
***
***
www.indeed.com

*** and the Revdex.com:
"">We have investigated this complaint fully and have disabled two accounts related to this issue from using Indeed moving forwardWe thank you for bringing this to our attention and apologize for any inconvenience caused.Kind Regards,***

Dear Ian and the Revdex.com,
We reached out directly to Ian via email twice with further steps to review the account for access to contacting candidatesWe did not receive a response to our attempts to communicate with this employer.
The email chain can be
found below:
Re: Indeed.com Revdex.com Complaint
*** ***2:PM (hours ago)** *** Hi ***I just wanted to follow up on the email sent to you belowPlease let me know if you have any questions.Thank you,*** ***Associate Manager, Social Media Client ServicesIndeed - How the world works.™***Indeed.comOn Thu, Oct 27, at 10:AM, *** wrote:Hi ***I hope this email finds you wellI received your complaint against Indeed through the Revdex.com and wanted to reach out to assist. Currently, your ability to contact candidates as well as post jobs on Indeed is suspendedThis is because we do not have enough information about your company or the position you are recruiting forThere also does not seem to be any information available about the business online I would be happy to submit your account for review, but I would need a scanned hard copy of a utility bill or government documentation (i.eIRS documentation), as well as a copy of the job description you are sending to candidates through resumeFrom there, we can submit the information for review. Please keep in mind that the review process is required to verify that employers posting on Indeed are who they say they are, and that our job seekers are applying to good quality, legitimate opportunities on our site. Once I have received this information from you through email, I'll proceed with submitting the account for review.Kind Regards,*** ***Associate Manager, Social Media Client ServicesIndeed - How the world works.™

***Thanks for your note and I'm sorry for the negative experience Can you please provide all of the job details and correspondence so we can investigate further?Thanks again and best regards,*** ***SVP, Client ServicesIndeed - one search
all jobs.***@indeed.com###-###-####www***.com

***:Thanks for your note and I'm sorry for the negative experience Can you please provide the e-mail address of the account that was disabled so we can investigate further?Thanks again and best regards,*** ***SVP, Client Services*** -
one searchall jobs.***@***.com###-###-####www.***.com

Dear *** and the Revdex.com,
Indeed has fully investigated this matter and has disabled the account associated with these messages. In the future, for your privacy and protection, we recommend never giving out
sensitive personal information, providing credit card or bank account information, or performing any sort of monetary transaction when applying to a job online. If you do not feel comfortable with a particular employer or company, please notify us as soon as possible and we will fully investigateAny additional questions or concerns can be sent to us directly at [email protected] You,
*** ***Social Media Client Services SpecialistIndeed - How the world works.™

***
Thanks for your message, I'm sorry you had a negative experience with *** Our Search Quality team works hard to protect our job seekers, and makes final decisions on what visibility jobs will have on our site I am investigating this further but cannot guarantee that any change will result, as their decisions are final
Thanks again and best regards,
***
*** ***
SVP, Client Services
*** * *** *** *** ***
***@***com
***
www***.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Dear *** and the Revdex.com,
After reviewing the complaint details, as well as other information provided within the associated Indeed account, I submitted an urgent request to have the account re-reviewedThe account has now been verifiedI've also added $worth of free sponsored job
clicks to your account to make up for the inconvenience experienced with Indeed.Kind Regards,*** ***

***:
Thanks for your note, I'm sorry you had a negative experience with Indeed I am confirming that Indeed processed the requested refund on September 11, and sent you notification via e-mail the same day Please note that it may take your credit card or bank
multiple days to process the refund
Please let me know if we can do anything else to help
Thanks again and best regards,
***
*** ***
*** *** ***
Indeed - one searchall jobs
***@indeed.com
###-###-####
www.indeed.com

Dear *** and the Revdex.com:
We have contacted and resolved this issue with the clientWe have approved and applied a refund to the credit card in the amount of $for the month of October, and have credited the current November balance for $so she will not be charged
again by Indeed. Please allow 5-business days for the credit card company to process the refund amount to the statementIf you do not see the amount at that time, please contact your credit card company directly to inquire when it will be shown on your statement.Kind Regards,
***

From: *** III [***] Sent: Monday, April 28, 8:AMTo: ***@indeed.comCc: infoSubject: Revdex.com | United WebWorks
cc: Elizabeth Kulzick
***,
Thank you for your cooperation The information is included in your reply below The review is patently as we never had a full charge bookkeeper We had a disgruntled receptionist who was counseled verbally 2x, written up, 2x and finally let go We take great pride in supporting our employees, customers and community.
----------------------------------------MESSAGE FROM BUSINESS:
*** and Revdex.com:
Thanks for your note, we are happy to help If you can please provide the link to the job you mentioned, we can review why it is still active on Indeed, and expire it if needed.
http://www.indeed.com/jobs?q=united+WebWorks&l=
Regarding the employee review, we do not see any current reviews on your Indeed Company Page:
http://www.indeed.com/cmp/United-Webworks-Inc/reviews
But would be happy to investigate that as well if you can provide the link
http://www.indeed.com/cmp/United-Webworks/reviews?id=4716aad1e75b037a&from=overv...⇄ /> Thanks again and best regards,
***
Sincerely,
*** III
Chief Experience Officer
United WebWorks, Inc.*** *** office*** *** fax*** *** cell
Commercial Court, Suite D
Savannah, GA

Revdex.com Complaint #***
Dear Revdex.com:
I wanted to update you on this complaint. Our Search Quality team recently reversed its decision regarding the complaining client's account, and the jobs are now active on ***
Thanks as always,
*** ***SVP, Client Services

Complaint: ***
*** is my email address and has been for over years. It is also the one that Indeed.Com has used for years to contact me. I deleted all of Indeed's emails back to after labeling them scam earlier today. I also deleted my cookie search history and don't know whether or not that impacted. However emails are still on my computer because I got tired of deleting but my credit union transactions document the payment made in March (which I just became aware of) by my creedit union) and the one pending for April which I caught upon reviewing my balance sheets yesterday. I will appreciate the matter being resolved quickly. I can forward a copy of a email from Indeed if it will help.
May God continue to bless you,
*** *** *** **

Complaint: ***
I am rejecting this response because:
Our company posted a standard business development/sales position, which is in no violation of Indeed's policiesTherefore, I do not accept the response as it does not substantiate the reason for denying posting access
Regards,
*** ***