Indeed.com

[redacted] and Revdex.com:
After reviewing the job posted by [redacted], we determined that it was not suitable for visibility on Indeed as we do not support door to door/direct sales opportunities.  Indeed reserves the right to reject any particular job for failure to meet our...

quality standards.  Based on feedback from job seekers, we've decided that door to door/direct sales opportunities will not be shown on our site.  If you would like to post other opportunities available at your company, we would be happy to have the account re-reviewed by our Search Quality team so that you can continue using Indeed to post other jobs excluding door to door or direct sales opportunities.Best regards,
[redacted]
 
[redacted]SVP, Client ServicesIndeed | How the World Works.™[redacted]
[redacted]

[redacted]:
We're sorry, the only way the review can be removed is with the approval of the original poster.  If you can reply from that e-mail, we can take action on it.
Thanks again and best regards,
[redacted]
SVP, Client Services
Indeed - one search. all jobs.
[redacted]@indeed.com
###-###-####
www.indeed.com

Dear [redacted] and the Revdex.com,
We have worked with the client here and have provided a full refund in the amount of $205.43 due to the incorrect card being charged. We have notified the client of this refund amount being applied to the associated credit card and have let the client know...

that if he requires any further assistance, he is able to reach out to us. Thank you,[redacted]

Can't believe a job search engine has changed there logo colors to support a certain lifestyle.
Not using Indeed.Com anymore

Please consider this a notification that my complaint has been resolved.
Best, 
[redacted]

Dear [redacted] and the Revdex.com,
We have approved a refund in the amount of $424 for September spend and a credit towards the current October balance in the amount of $135.42. To explain further, this amount was previously rejected as Indeed is a self-serve product, and it is the client's...

responsibility to close out any positions operating on a daily budget if they do not wish to accrue costs. Indeed is not responsible for closing positions on the client's behalf. We have made the exception here after further investigation of the account, however this is not a common practice. Moving forward, we have disabled this user's account, as there was history of another refund request on a related account. We have notified the client of this decision, and have asked him to check with his Credit Card company on the progress of the refund being applied to his statement.Thank you
[redacted]
Associate Manager, Social Media Client Services

[redacted]:
Thank you for your note, this review was submitted by a different email address. 
For security reasons, we have sent an email to the email address that was used to write the review with. If you have a different email address, please check it to see if...

you received an email from us.
Thanks again and best regards,
[redacted]
SVP, Client Services
Indeed - one search. all jobs.
[redacted]@indeed.com
###-###-####
www.indeed.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]

Dear [redacted] and the Revdex.com,
We can understand how this situation could cause strain on you both overall and financially. Of course, Indeed continues to do whatever possible to prevent these types of situations from reoccurring. While we are not able to offer any sort of financial compensation here, if you need assistance in continuing your job search, we are happy to offer support. We are ready to provide assistance with your resume and job recommendations. If you are interested in our help, please contact us at [email protected]. Again, we apologize for this inconvenience.
Kind Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
I have contacted the credit agencies and need to know how this account was opened.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[redacted]:
I'm sorry you are not satisfied with our response, and for the communication confusion to date.  Commission-only jobs on Indeed have sponsored-only status, which means they need to be advertised to receive exposure on the site.  This is not flexible and providing job seekers with a consistent, high-quality experience is important to us.  I would be happy to connect you with someone on my team to help put together a cost-effective campaign for these jobs - we definitely want you to have success with Indeed.
Continued thanks,
[redacted]
[redacted]
SVP, Client Services
Indeed - one search. all jobs.
[redacted]
[redacted]
[redacted]

Complaint: [redacted]
I am rejecting this response because:
The only reason my company was in there data base to begin with is because I paid them to advertise a job for me.  I was never made known of what I was opening my company up to at that time.  Had I not advertised with this company,  my company would not have been in there TO review.  Further this review is categorically false.  To start with we do not and never had a full charge bookkeeper.  I already contacted their support with no acknowledgement of these facts.   
Regards,
[redacted]

[redacted] and Revdex.com:
At Indeed, we take the job seeker experience, and protecting job seekers, very seriously.  Whether a company is willing to spend money to advertise a job on Indeed is not a factor in our decision-making.  Rather, we focus on the job and the company-provided information to decide whether the job should be included on Indeed.  In this case, the role (work from home sales) in combination with a lack of verifiable company information, resulted in the decision by our Search Quality team.  Indeed reserves the right to reject any particular job for failure to meet our quality standards, and we are happy to re-review your company information at any time if you provide additional details.
Thanks again and best regards,
[redacted]
 
[redacted]SVP, Client ServicesIndeed | How the World Works.™[redacted]www.indeed.com

Complaint: [redacted]
I am rejecting this response because:
Although I am aware that I should not give out personal information and I didn't, a professional scammer will do and say anything to gain trust in their victim. That is what was done to me. I am now out of a job and struggling to provide for myself. This is not my fault and I have most definitely learned my lesson. However, I am still paying for the effects of the scam. I don't know what other actions to take, but this does not seem like a fair resolution for my long suffering problems. But I do appreciate the efforts.
Regards,
[redacted]

Dear [redacted] and the Revdex.com:
We have provided a refund to this client in the amount of $690.65 to clear charges associated with the part time position posted. We have reached out to the employer to let them know that this refund has been processed on Indeed's end and will take 5-7 business days...

to show up on his credit card statement. Kind Regards,
[redacted]

[redacted] and Revdex.com:
We would like to address the issue but will need examples (job links, e-mails, screen captures, etc.) in order to investigate and identify the job/user.
Please let us know if you have any examples that you can share so we can take action.
Thanks and best regards,
[redacted]

[redacted] and Revdex.com:
Thanks for your reply, the job listed in your response has been expired on Indeed.
Regarding reviews, we do not change or remove reviews unless they violate our content guidelines:
http://reviews.indeed.com/content/4586-en_us/guidelines.htm
To request a review be removed, you can contact our Support team here:
http://www.indeed.com/support
Choose Employers & Advertisers > Company Reviews and Forums
Thanks again and best regards,
[redacted]
SVP, Client Services
Indeed - one search. all jobs.
[redacted]@indeed.com
[redacted]
www.indeed.com

Hello [redacted],
1em; color: rgb(51, 51, 51); line-height: 1em;">Thank you for contacting Indeed.com and reporting this issue. We have forwarded this on to our Quality team for further investigation. After investigation, these jobs have now been removed from Indeed.
Kind Regards,
[redacted]
Social Media Client Services Specialist
Indeed - How the world works.™