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Jack In The Box Inc

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Reviews Jack In The Box Inc

Jack In The Box Inc Reviews (97)

class="MsoNormal">May 9,
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***:
Thank you for contacting us regarding Revdex.com complaint ID: ***. Prior to receiving this complaint, we had not been notified of the concerns of the complainant, *** *** *** ** *** **, regarding her experience at the Jack in the Box on *** *** *** ** *** ***
We have since followed up with the restaurant management appropriately and have sent *** *** gift certificates. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

">*** *** ***
RevDex.com
Murphy Canyon Rd., Ste
San
Diego, CA
Dear
*** ***
Thank
you for contacting us regarding Revdex.com complaint ID: *** Prior to receiving this complaint, we had not
been notified of the concerns of the complainant, *** *** ** *** *** regarding
his experience at the Jack in the Box on *** ** *** *** ** *** ***
We
have shared his concerns with area management, whom have since made attempts to
resolve this with the complainant directly*** *** is welcome to call our
office with any questions related to this eventOur phone number is
***We are available Monday-Friday beginning at 7am Pacific Time, and
on Saturday and Sunday beginning at 8am Pacific Time
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

October 18,
"Calibri", "sans-serif">
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear*** ***
Thank you for contacting us regarding Revdex.com complaint ID: *** Prior to receiving this complaint, we were not notified of the concerns of the complainant, *** *** ** *** *** ** regarding his experience at the Jack in the Box on*** *** *** ** *** *** ***
We have since followed up with the restaurant management appropriately and *** ***. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

January 29,
*** *** Dyer
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***:
Thank you for contacting us regarding the Revdex.com complaint ID: ***. Upon receiving Mr***’s response, Jack in the Box has corrected the issue with regards to the coupon in question and have conveyed this information to Mr***
As it relates to the service he received, we shared Mr***’s concerns with area management and an apology letter from office, along with a Jack Cash Card, is on its way to Mr***
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
EV

I ordered the two tacosI bit into the first one in there was a piece of glass the size of a penny in thereThey gave me a receiptI'll try to Google the address to find their phone numberThe phone number was disconnected I finally got a hold of one employee who is going to send their general manager over thereBut from my understanding the tacos are packed at the factory

Awesome customer service when it comes to the cooks!(Roman and polo I believe)I went on a Tuesday night and they knew exactly what I wantedEven though the cashiers were slow and childish, I enjoyed my food! Will be returning

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
---------- Forwarded message ----------
From: *** *** ***
Date: Wed, Jul 16, at 3:PM
Subject: Re: You have a new message from the Revdex.com
To: *** ***
dear Revdex.comhow appropriate, not only did the j in the b rep give a wrong address (the event occured on *** **), not on *** *** **) and sure, they would like the matter closed (due to the fact that they refuse to communicate with me via e-mail)...obviously they are stone walling...could you follow up and possibly get the store's video tape of the incident?...not looking for a monetary reward, just want a security guard posted at that very dangerous j in the box...thanks...*** *** can be reached at ***

August
4,
"margin: 0in 0in 0pt; line-height: 12pt; text-autospace: ; tab-stops: 0in .5in 1.0in 1.5in 2.0in 2.5in 3.0in" class="MsoNormal">
*** *** ***
RevDex.com
Murphy Canyon Rd., Ste
San
Diego, CA
Dear
*** ***
Thank
you for contacting us regarding Revdex.com complaint ID: *** Prior to receiving this complaint, we had
been notified of the refund request by the complainant, *** ***
Our
office spoke with the complainant on January 30, At that time, she stated
that she had paid for her order with a credit cardHowever, we were unable to verify
the transaction with the information she provided
Our
office called *** *** on July 21, after receiving this complaint from your
officeShe insisted several times that she had sent a letter to this office
with her receiptWe informed her that we had not received this communication
She abruptly terminated the call at that point
I
attempted to reach the complainant on July and July 29, but was unsuccessful
in making contact with *** ***
We would be happy to process the
complainant’s request once we are able to verify her purchaseUntil then, Jack
in the Box considers this matter closed
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time
Sincerely,
*** ***
Supervisor, Guest Relations
Jack in the Box
***

January 21,

*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***:
Thank you for contacting us regarding Revdex.com complaint ID ***. Prior to this complaint, we had been contacted by the complainant, *** ** ** *** *** *** ** *** ***. As requested, the district manager followed up with the complainant directlyIt is our understanding that the complainant was pleased with the resolution
At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

May 15,
0pt;" class="MsoNormal">
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***:
Thank you for contacting us regarding Revdex.com complaint ID: ***. Prior to receiving this complaint, we had not been notified of the concerns of the complainant, Mr*** ***, of *** *** **, regarding his experience at Jack in the Box.
Unfortunately, we are unable to contact Mr*** to further discuss his concerns, as there is no phone number provided for him. We have sent him an e-mail requesting further contact. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

Times New Roman"">February
7, 2015
*** *** ***
RevDex.com
Murphy Canyon Rd., Ste
San
Diego, CA
Dear *** ***:
Thank you for
contacting us regarding Revdex.com complaint ID: ***. Prior to receiving this complaint, we had
been notified of the concerns of the complainant, *** *** of Atlanta,
GA, regarding her experience at the Jack in the Box on E Cypress Ave in
Redding, CA
We have since
followed up with the restaurant management appropriately and have communicated
her request for compensation to the franchisee's officeThe franchisee's
office is not required to notify Guest Relations of the status or outcome
of any submitted claim.
If you have any further questions, please do not hesitate to
contact our offices. Thank you again for
your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

August 13,
"Times New Roman", "serif"">
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***
Thank you for contacting us regarding Revdex.com complaint ID ***We spoke to *** *** about her concerns regarding her visit to Jack in the Box located at *** *** *** *** *** ** *** back in January of *** ***’s claim has been submitted to our Risk Management department for further handling. Our Risk Management department is not required to notify Guest Relations of the status or outcome of any submitted claim. I have sent notification to Risk Management about this most recent contact from *** ***Unfortunately, there is no further action Guest Relations may take and at this time, Jack in the Box Guest Relations considers this matter closed
Thank you for your time
Sincerely,
*** ** ***
Senior Guest Specialist
Jack in the Box

black">July 11,
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***
Thank you for contacting us regarding Revdex.com complaint ID ***Prior to receiving this complaint, we had not been notified of the concerns of the complainant,*** *** ** *** ** regarding his experience at two Jack in the Box locations in the city of *** ***
We have since followed up with the restaurant management appropriately and have sent a refund check to *** *** for his order. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box

Helv">January 14,
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***
Thank you for contacting us regarding Revdex.com complaint ID: ***. Prior to receiving this complaint, we had been notified of the concerns of the complainant, *** ***, regarding his experience at the Jack in the Box on *** *** *** *** ** *** ***
We have since followed up with the restaurant management appropriately and have sent two gift certificates to *** ***. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

">June
24,
*** *** ***
RevDex.com
Murphy Canyon Rd., Ste
San
Diego, CA
Dear
*** ***:
Thank
you for contacting us regarding Revdex.com complaint ID: ***. Prior to receiving this complaint, we had not
been notified of the concerns of complainant *** *** of *** *** **, regarding her experience at Jack in the Box
We
attempted to reach Ms*** by telephone on June and but were unsuccessful
in reaching herWe sent her an e-mail on June requesting a call back but we
have not received a return call. Since a
store was not identified in the body of the complaint, we are unable to follow
up with restaurant management. At this
time, Jack in the Box considers this matter closed
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

Thank you for your help in this matter. It has been taken care of by Jack in the Box by issuing a refund
Sincerely, *** ***

">*** ** ***
*** *** ***
RevDex.com
Murphy Canyon Rd., Ste
San
Diego, CA
Dear
*** ***
Thank
you for contacting us regarding Revdex.com complaint ID: ***. Prior to receiving this complaint, we had not
been notified of the concerns of the complainant, *** *** of Oakland,
CA regarding his experience at the Jack in the Box on *** *** *** ** ** *** **
We spoke
with the complainant’s wife on May 1, and assured her that we have since
followed up with the restaurant management appropriately regarding this eventAt
this time, Jack in the Box considers this matter closed
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

black;">August 13, 2014
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***:
Thank you for contacting us regarding Revdex.com complaint ID: ***. Prior to receiving this complaint, we had not been notified of the concerns of complainant *** *** of Glendale, AZ regarding his experience at Jack in the Box
We attempted to reach Mr*** by telephone on August and 9, and August We left a voice message each time but have not received a return call. We have also sent Mr*** an e-mail requesting a call backWe have been unable to address his concerns as a location was not provided or listed in Mr***’s complaint.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

class="MsoNormal">
March 3,
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear *** ***:
Thank you for contacting us regarding Revdex.com complaint ID: ***. Prior to receiving this complaint, we had been notified of the concerns of the complainant, *** *** of ***, CA regarding his experience at the Jack in the Box on *** *** Blvd in ***, CA
We have since followed up with the restaurant management appropriately and are sending Mr*** a refund in the amount of $14.66. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
EV2***

September 7,
"Calibri", "sans-serif">
*** *** ***
Revdex.com
Murphy Canyon Rd., Ste
San Diego, CA
Dear*** ***
Thank you for contacting us regarding Revdex.com complaint ID ***Prior to receiving this complaint, we had been notified of the concerns of the complainant, *** ***, regarding her experience at the Jack in the Box on *** *** *** ** *** ***
We have since followed up with *** *** and addressed her concerns. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time
Sincerely,
*** ***
Senior Guest Specialist
Jack in the Box
***

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