Sign in

Jane Closet

707 W Gage Ave, Fullerton, California, United States, 92832

Sharing is caring! Have something to share about Jane Closet? Use RevDex to write a review
Reviews Online Retailer, Clothing Jane Closet

Jane Closet Reviews (%countItem)

The shoes took 6 weeks to get to me, and they are too small. To return them, I would have to mail them out of country for a huge fee. I do not recommend this company at all.

I ordered shoes over one month ago and still have not received them. The company is not responsive. I am kicking myself for not having read reviews prior to ordering.

The shoes are shipped directly from China; a fact that is buried somewhere on their website. Tracking showed them sitting in China waiting to be shipped for 3 weeks. Now they are sitting in California and have been for a week.

DO NOT BUY FROM THIS COMPANY!!! Just another Chinese dumper of inferior useless products. Don’t be fooled by their “American” front - it is as deceptive as their trade practices. If you want to return something, they threaten with the “high shipping costs” back to China even if the site only mentions a US location. Lies and deceit. On my return request, they offered to keep 70% of my money and refund me 30%. What?!?!?

absolutely horrible service !
Never order anything from Jane closet - poor quality, nonexisting customers service - they will never return you phone calls or e-mails; all what they want is your money and after that they are gone

Fake leather, not orthopedic and did not even have support, and they came from China not California. They did not even pass through California per the shipping tracker. Way too large.

Too bad I ordered the shoes before I saw these reviews.
Shipping took a full month and yes, the order came from out of the country.
I emailed for a return label per web site instructions, but have not received an answer after 72 hrs.
I called but no answer. I suddenly received a text message stating the line is busy and to text my request.
“Brg” stated someone would contact me within 24hrs.
I doubt I will receive assistance so I will try to find these ill-fitting shoes a home and just leave a poor customer service review.

BUYER BEWARE!! Do NOT be fooled by their pics of cute shoes claiming they are “orthopedic.” It’s all a scam!! I regretfully ordered 5 pairs of “orthopedic” shoes after coming out of wearing a boot for my high arches and arthritis. One month later, I got the shoes and they were complete JUNK! Extremely poor quality, NO arch support, and worst of all, they won’t respond to my request (email is the only way to reach them) to return my order. Thank heavens AmEx took on my case to deal with these complete scammers! Makes me sick!

I ordered "orthopedic" shoes. I received after 6 weeks, junk, cheap common shoes. I asked to return. They took 3 weeks to answer my return email, they require email. I almost gave up. They offered me 10% off. I declined - I need ORTHOPEDIC shoes, their are fake orthopedic. They told me I may as well take their 10% refund offer because I would have to return their falsely advertised product $60 + dollars, TO VIETNAM, and their email acknowledged that returning to Vietnam would cost more than their shoes are worth. Their "customer service" staff knows their website claim of refunds is BOGUS. The company shows a California address... making their returns to Vietnam total DECEPTION. They countered my *** claim. I claimed their charge was for bogus product, bogus return. They made me out to be the bad guy. This company shafted me for $60.

Junk! I waited over 1 month for my shoes. I find out now they came from Hanoi. They were advertised as plantar fasciitis tennis shoes. They are not!! The left shoe is wider than the right AND THERE IS NO HEEL SUPPORT OR INSOLES!!. I cannot wear them. When I emailed my complaint, they offered me a 20% refund, since sending them back will cost me double of what I paid for them. False advertising!!!

The name of the company and the price of the shoes should have been a red flag but I ordered anyway. I wish I had found this site before I ordered. This company should not be allowed to advertise on the internet.

Don’t waist your money. I never got my order and can’t reach customer service. They don’t answer emails.
Shoeless

Terrible company. They sell a bunch of cheap Chinese junk and won’t take returns. Shoes that are advertised as Orthopedic have absolutely flat insoles. Terrible quality, terrible fit, and they won’t take them back. Do not shop here.

Do not buy!! They are cheap shoes shipped in from some other country for probably $5. Absolutely horrible. Do not buy . Zero stars. They forced me to give one to post. . Zero. Worst shoes I have ever bought.

Actual rating NO STARS. Warning to anyone considering shopping at Jane Closet, an online company I made the huge mistake of ordering sandals from. The sandals arrived, badly crushed, in a flimsy plastic bag over a month after I paid for them, and when I immediately contacted the company (by email, the only way to reach them) on where to mail my return, I was subjected to endless emails informing me of their return policy which they say includes damaged or defective products, eventually culminating months later in an offer of 15% off price I paid--or I could mail the sandals back to Viet Nam, which would cost a lot more than that 15%.

Ordered three pair of shoes over a month ago. Never received them. I can’t get in touch with anyone from the company. Huge mistake. I should have known better.

Do not waste your money. I ordered shoes that I thought were cute. They were too big and not so cute. Now they won't refund my money.

BUYER BEWARE!!!!
This company is a scam. It is rated “F” by the Revdex.com. Hundreds of complaints.
I was scammed out of my order which never arrived. Unable to cancel and would not refund my money. The customers who did receive their orders got defective products which were denied returns.
We must all unite to get this web site shut down and put them out of business.
I urge everyone to call the *** and the *** to report Janecloset for unscrupulous business practices.
Let’s stop them from scamming anyone else.
Thank you for helping.

My shoes arrived about 4 weeks after I placed the order. One pair was the wrong size. I even reviewed my original order to make sure I didn't make a mistake when ordering- I did not. The other shoes are way too small, no where near the size 9 I ordered. Also the shoes are NOT as described, very poorly made, very thin material and no added support from the insole. When I contacted customer service the second time, they told me they do not accept returns or give refunds simply because I changed my mind. They did not listen to my reasons for requesting a return/refund. They don't even deserve one star. To me, they appear to be a scam.

I ordered two pairs of the same shoe - one for my wife and one for my daughter. It took several weeks but one pair was finally delivered. The second pair was never delivered. My attempts to contact Jane Closet have gone unanswered. This is terrible customer service and I wonder how they can stay in business. Will never buy anything else from this company. Revdex.com should shut them down.

They sent shies 2 sizes bigger and refusing to return them. Then after many emails and taking photos of my feet and shoes with measuring tape as requested, they said I can ship them to an address in Vietnam at my cost. They are fraud

Check fields!

Write a review of Jane Closet

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Jane Closet Rating

Overall satisfaction rating

Address: 707 W Gage Ave, Fullerton, California, United States, 92832

Phone:

Show more...

Web:

janecloset.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Jane Closet, but after several inspections we’ve come to the conclusion that this domain is no longer active.



E-mails:

Sign in to see

Add contact information for Jane Closet

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated