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Reviews JD Service Now

JD Service Now Reviews (195)

Great service. Explained options and was very considerate.

[redacted] came to fix a leaking problem that various people and companies tried to previously take care of. And he even arrived a head of schedule too! He was very knowledgeable, professional and clean (wore the shoe covers). I kept asking him questions so I could really understand what was going on. I would recommend him and JD Plumbing!

Excellent service on all aspects of call.

We originally used JD Plumbing for a sewer drainage issue, which they resolved very effectively. We ended up purchasing a maintenance/service plan with the company. [redacted] K. came out for our first scheduled inspection of our HVAC system. He was incredibly thorough and knowledgeable. It is an old system with lots of repairs and 'patches' performed along the way. He carefully serviced and inspected our old system. He made clear and honest recommendations, regarding improvements and possible system upgrades.
He is obviously a great asset to the company. We look forward to using JD Plumbing for all our future plumbing and HVAC needs.

[redacted] came out. Everything about the visit was good.

Outstanding service by [redacted] from JD Plumbing. She came on a Sunday to repair our plumbing problem. She was able to repair the issue, even though she had to work in extremely camped quarters. Very pleasant person.

I was very impressed with the service received from [redacted] - The process from receiving a quick and detailed quote to getting next service on a main water line replacement was exceptional - the professional attitude and great work ethic was commendable.

JD s Plumbing business model,ethics,integrity and honest straight forward approach made me feel good doing business with them - I did feel like I was treated as a valuable customer and its obvious that they place great value on building a lasting customer for life relationship.

[redacted] proved easy to work with - very knowledgeable and is a great employee and a positive asset to your organization

This was my first experience with your business - I have signed up for your Premiere Service Partner Plan and look forward to a ongoing relationship with JDs

You guys are doing business the "Right Way" !!

Thanks !!

[redacted]. was professional, friendly, and efficient. My wife is very pleased with our updated bathroom fixtures. [redacted] arrived on time and worked until the project was completed. He did an exceptional job of installation and cleanup. Highly recommended

Very please with the quality of the service. My outage was an emergency and the speed and quality of the service was great.

We had a clogged toilet in our only bathroom the day after my husband came home from the hospital after open-heart surgery. The office was able to work us in between other jobs. The repairman, [redacted] arrived promptly and quickly found the problem and repaired it. He was competent, personable, and patient with my inquiries. I was highly pleased with his work and his manner and would definitely recommend JD Plumbing and will use them again when plumbing problems arise.

JD service now, in Durham was helpful and reasonable. Technician [redacted] was knowledgeable, patience and fast. This has been a painless experience.

I am very impressed with these people. They let watch and ask questions, gave answers,etc. They even let \"help\" like handin them something or moving something out of their way. Being an old DIY guy, that way I didn't feel useless! I did stay away as much as I could, but I just had to learn more about this new updated systems! A good team!

Mr. [redacted] and [redacted] were did a excellent job in fixing this water heater.

[redacted] did our annual plumbing inspection and drained/checked our water heater. He also checked a water line to our washer. He reviewed the results with us and recommended replacing the expansion tank and also adding a whole house carbon filter. All work was done promptly and efficiently. He explained repairs and recommendations so non-plumbers could understand. He answered all questions. Polite, courteous, punctual. Would highly recommend him for your plumbing work!

We contacted JD Plumbing Company to take a look at several plumbing issues we had with our kitchen sink and toilets. [redacted] and [redacted] were delightful to work with. They were extremely professional and were transparent in providing several quotes to solve the problems we faced. They did a great job fixing our plumbing problems, and were thoroughly tidy, including wearing booties while inside our home. We will definitely do business with this team again.

The plumbers were on time and did excellent work. Staff was very friendly and informative. I would defiantly recommend and do business again with the same folks.

[redacted] was my service advisor. He called prior to arrival and was here when expected. He was polite and friendly and got right to work. He kept me updated as he did his work, and provided me information about our HVAC system and what he did, as well as options we could consider before he left. He was professional and courteous.

[redacted] H did a great job. Was very professional, timely, and attentive to detail.

[redacted] with JD PLUMBING was quick good and saved me money on a couple of items.

Great, courteous and honest.

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