Jefferson Capital Systems, LLC Reviews (1869)
Jefferson Capital Systems, LLC Rating
Address: PO Box 17210, Golden, Colorado, United States, 80402-6020
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Initial Business Response /* (1000, 7, 2015/09/25) */
September 25, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description: ...
[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced [redacted] account.
Jefferson Capital Systems, LLC purchased the [redacted] account in March 2015 and a balance of $15,340.38 remains. Enclosed is a copy of the loan application along with the schedule for repayment.
We apologize for any inconvenience Mr. [redacted] encountered when attempting to contact us by telephone. According to the notations on his account, he spoke to one of our representatives on September 8, 2015 and stated he thought this account was previously settled in full. This account was placed with [redacted] for collections and they received a payment of $4,500.00 on May 30, 2014 from the co-signer. This payment released the co-signer from further obligation for this debt; however, Mr. [redacted] does remain responsible for the balance.
The remaining balance on the account is $15,340.38. We are willing to accept $7,680.00 as full and final settlement of the account in 48 monthly payments of $160.00, with the first payment being due October 25, 2015.
Although Mr. [redacted]'s account has been accurately reported to the credit bureaus each month, as a courtesy we have requested the credit bureaus to delete our trade line from his credit files.
Thank you for the opportunity to be of service.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosures:
November 21, 2016 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $2,410.38 on or around August 1, 2016. In researching the matter with [redacted] Wireless, we were informed there were no prior disputes received regarding the account. However, in order to resolve this matter we have terminated collection efforts. Additionally we have requested the credit bureaus delete our trade line from Mr. [redacted]’s credit file. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
February 21, 2018 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] / ID [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Dear Ms. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account. This letter will confirm that on February 21, 2018 we responded directly to Mr. [redacted]. Mr. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved the matter satisfactorily. Thank you for the opportunity to respond. Sincerely, Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####
Initial Business Response /* (1000, 5, 2015/05/01) */
[redacted] 1, 2015
Mr. [redacted]
Revdex.com
[redacted] S [redacted] XXXXX
Re: [redacted]
Jefferson Capital Systems, LLC, Account #XXXXXXXXXX
Debt Description: Action Card
Case...
#XXXXXXXX
Dear Mr. [redacted]
We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning her Action Card account.
Jefferson Capital Systems, LLC, acquired the Action Card account and balance of $1,772.95 in March 2010. Based on the information provided, the account was opened in November 2002 and charged off in February 2010. The information reflected on her credit file is regarding the previous owner payment information. Although we disagree with the merits of her dispute, as a courtesy, we have closed our file and terminated collection efforts.
Thank you for the opportunity to respond.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
XXX-XXX-XXXX
Initial Consumer Rebuttal /* (3000, 8, 2015/05/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have read Jefferson Capital response but they did not mention anything about deleting the trade line. Please remove the trade line from TransUnion, Experian and Eqifax.
Thank you
Final Consumer Response /* (4200, 26, 2015/05/26) */
Jefferson Capital has removed two of the three but has not removed this one.
JEFFERSON CAPITAL SY
Show Details XXXXXXXXXX 09/27/2011 $338 04/29/2015 $338 COLLECTION ACCOUNT
Final Business Response /* (4000, 28, 2015/05/27) */
[redacted] 27, 2015
Mr. [redacted]
Revdex.com
[redacted] S [redacted] XXXXX
Re: [redacted]
Jefferson Capital Systems, LLC, Account #XXXXXXXXXX
Debt Description: Action Card
Jefferson Capital Systems, LLC, Account #XXXXXXXXXX
Debt Description: Salute Gold Card
Jefferson Capital Systems, LLC, Account #XXXXXXXXXX
Debt Description: Fingerhut Direct Marketing
Case #XXXXXXXX
Dear Mr. [redacted]
We are in receipt of your additional correspondence sent on behalf of Ms. [redacted] concerning her credit bureau file.
In Ms. [redacted]'s previous communications, she mentioned the Action Card account and made no reference to the additional two accounts reflected above. Although we disagree with the merits of her dispute, to resolve the matter, we have closed our files and terminated collection efforts. This confirms the credit bureaus have been notified to delete our trade line for the Fingerhut Direct Marketing account and that the bureaus have deleted/suppressed the trade lines for the other two accounts. Ms. [redacted] needs to allow the credit bureaus 30 days to update their records.
Thank you for the opportunity to clarify the matter.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
XXX-XXX-XXXX
Initial Business Response /* (1000, 5, 2016/02/15) */
February 15, 2016
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
[redacted] Account
Case #[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your...
correspondence sent on behalf of Mr. [redacted] concerning his credit bureau file.
We have searched our files with the name and address provided on the communication and did not locate an account in the name and address reflected on the complaint. In order to respond properly to the concerns addressed, we need to have the Jefferson Capital Systems, LLC, account number reflected on his credit bureau file, any changes of address, and the last four digits of his social security number. When received, we will investigate and respond.
We look forward to receiving the requested information.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2016/02/16) */
Last four of social security number [redacted]
No account number listed by Jefferson Capital Systems
my previous home address [redacted],Miami Florida 33129
Final Consumer Response /* (2000, 11, 2016/02/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 9, 2016/02/19) */
February 19, 2016
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your additional correspondence sent on behalf of Mr. [redacted] concerning the account referenced above.
Based on the information Mr. [redacted] provided, we were able to locate the account referenced in his initial communication. Our records indicate the [redacted] account was opened in May 2011 and charged off in January 2013. Jefferson Capital Systems, LLC, purchased the account and balance of $388.52 in April 2015. We show no previous written requests for validation of the debt were received. Enclosed are reprints of Mr. [redacted]'s last three billing statements representing the balance of $388.52. In response to his dispute and as a courtesy, we have closed our file and terminated collection efforts. We are also requesting the credit bureaus to delete our trade line from his credit bureau file.
Thank you for the opportunity to address the matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosure:
January 8, 2018 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Ms. [redacted] on January 8, 2018. Ms. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
Initial Business Response /* (1000, 5, 2015/08/11) */
August 11, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...
#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mrs. [redacted] and additional correspondence received from her regarding the account referenced above.
Jefferson Capital Systems, LLC, acquired the[redacted] account and balance of $948.05 in June 2010. According to the information provided, the account was opened in October 2006 and charged off in May 2010. Enclosed please find the Statement of Account Activity as well as the October and November 2009 billing statements and the charge off statement dated May 22, 2010. A suit was filed in June 2015 by [redacted] Law Firm, P.S.C., and any further communications or questions should be directed to that firm. Mrs. [redacted] should contact them by calling toll-free [redacted].
Thank you for the opportunity to respond.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosure:
May 23, 2016 Mr. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] Jefferson Capital Systems, LLC,...
Account #[redacted] Debt Description: Fingerhut Direct Marketing Complaint ID: [redacted] Dear Mr. [redacted]: We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning the account referenced above. Jefferson Capital Systems, LLC, acquired the Fingerhut Direct Marketing account on or around January 14, 2016 with a balance of $1,312.81. In researching the matter with Fingerhut Direct Marketing, they advised validation of the debt was sent to Ms. [redacted] in September 2015 and that no disputes were received regarding the account. In February 2016, we placed the account with Nations Recovery Center (NRC) for collection efforts on our behalf. In researching the matter with NRC, we were advised they spoke with Ms. [redacted] on May 18th and she agreed to a reduced monthly payment. Although a balance remains due, to resolve this matter, we have recalled the account from NRC, closed our file, and terminated collection action. We are also requesting the credit bureaus to delete our trade line from her credit bureau file. This letter confirms the account will not be sold or transferred. We appreciate the opportunity to address the matter. Sincerely, [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector 866-516-3772
July 19, 2017 Ms. [redacted]Revdex.com 220 S River Ridge CircleBurnsville, MN 55337 Re: [redacted] Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: P[redacted] Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your additional correspondence sent on behalf of [redacted]. As we advise in our previous correspondence, the P[redacted] account has been returned to our client. Jefferson Capital Systems, LLC has not reported this account to the bureaus and we have no control of the reporting done by other companies. We have forwarded the additional correspondence to P[redacted]. This letter will confirm we have terminated collection efforts on the [redacted] Wireless account and the credit bureaus have deleted/suppressed our trade line from her credit file. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### e...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me but I want to ensure that this will be deleted, and the debt will not be added back to my credit reports at any time.
April 20, 2017 Ms. [redacted]Revdex.com 220 S River Ridge CircleBurnsville, MN 55337 Re: [redacted]...
[redacted] Misdirected Calls Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. We regret Mr. [redacted] was receiving calls intended for another party. This letter will confirm that we have removed his phone number of ###-###-#### from the account in question and have added the number to our Do-Not-Call list. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### why here...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. [redacted]
Via Revdex.com Complaint System Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 May 11, 2017 Re: Revdex.com Complaint of [redacted] Jefferson Capital Systems, LLC account number: [redacted] Revdex.com Complaint ID#: [redacted] Dear Ms. [redacted]: We acknowledge receipt of additional correspondence sent on behalf of Mr. [redacted] concerning his above-referenced account. After review of Mr. [redacted]’s response, Jefferson Capital Systems, LLC (“Jefferson”) acted lawfully and appropriately in response to Mr. [redacted]’s request for verification of the account. However, if Mr. [redacted] believes this account to be fraudulent, as a courtesy, we will close the account and delete the trade line. If you have any additional questions or concerns, please do not hesitate to contact me at ###-###-#### to discuss the matter. Thank you for the opportunity to respond. Sincerely, Katherine R. O’[redacted], Esq. Compliance Officer On behalf of Jefferson Capital Systems, LLC, A Debt Collector
January 4, 2018 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Ms. [redacted] on January 4, 2018. Ms. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
Initial Business Response /* (1000, 5, 2015/04/28) */
April 28, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: ...
[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.
The [redacted] account was placed with us for collections by [redacted], in February 2015. As of April 6, 2015, the balance is $900.00. It is our policy not to make any deletion of a trade line conditional upon receipt of payment. As a courtesy, we are notifying the bureaus to delete our trade line from Ms. [redacted]'s credit file. This communication confirms we are willing to accept the payment arrangements previously made with [redacted]. Please advise Ms. [redacted] to call [redacted] to schedule her payments.
We appreciate the opportunity to address her concerns and be of service to your office.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/05/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
It is fair that the trade lines be removed though I did not request it because of the appearance that the account is a new collection, which cause a significant drop in my credit score. Also I am willing to work with them to continue to pay off the debt.
June 28, 2017 Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337 Re: [redacted] / ID [redacted]...
Jefferson Capital Systems, LLC account number: [redacted] Debt Description: [redacted] Wireless Dear Ms. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $330.96 on or about April 4, 2016. On May 9, 2017, the account was paid in full. Pending verification of funds, the account was updated to a paid-in-full status on May 28, 2017. This letter confirms that our trade line has been deleted from Ms. [redacted]’s credit file. Thank you for the opportunity to respond. Sincerely, Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####
November 16, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Ms. [redacted] on November 16, 2017. Ms. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Yes this is a acceptable resolution , I would like to thank the Revdex.com for its diligent and quick response to my issue. I would appreciate Jefferson Capital for correcting this error in a timely fashion.
June 20, 2016 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC, Account #[redacted] Debt Description: [redacted] Case ID: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of Mr. [redacted] concerning the account referenced above. Jefferson Capital Systems, LLC, acquired the [redacted] account on or around April 4, 2016, with a remaining balance of $1,323.68. Our records indicate Mr. [redacted] telephoned on May 31st and June 1st. During the June 1st conservation, he requested a letter stating we would delete our trade line if he paid the account off and was advised the account would be accurately reported to the credit bureaus. Although a balance remains, to resolve the matter, we have closed our file and terminated collection efforts. We are also requesting the credit bureaus to delete our trade line from his credit bureau file. We appreciate the opportunity to be of service. Sincerely, Shirley [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
November 21, 2016 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $971.56 on or around December 1, 2015. Upon further research with [redacted] Wireless, they advised they received a dispute from Ms. [redacted] in August 2013 and after further research determined this account was valid. They also provided us with a copy of the enclosed [redacted] Wireless Customer Agreement and the final [redacted] Wireless billing statement dated June 6, 2013. Although a balance remains on the account, to resolve this matter we have terminated collection efforts. This letter will confirm we have requested the credit bureaus delete our trade line from her credit file. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-#### Enclosures: