Jefferson Capital Systems, LLC Reviews (1869)
Jefferson Capital Systems, LLC Rating
Address: PO Box 17210, Golden, Colorado, United States, 80402-6020
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Initial Business Response /* (1000, 5, 2015/10/02) */
October 2, 2015
Revdex.com
Attention: [redacted]
220 S. River Ridge Circle
Burnsville, MN 55337
Re: [redacted] / Case No. [redacted]
Jefferson Capital Systems, LLC account number: [redacted]
Debt Description:...
[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account.
Jefferson Capital Systems, LLC purchased the [redacted] account and balance of $612.26 in April 2015. We have no record of receiving a prior written dispute from Mr. [redacted]. Although we disagree with the merits of Mr. [redacted]' dispute, we have terminated further collection efforts and closed our file. We are also notifying the bureaus to delete our trade line from his credit file.
Thank you for the opportunity to respond.
Sincerely,
Sharon [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Phone: (866) [redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/10/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 5, 2015/07/28) */
July 28, 2015
Revdex.com
Attention: [redacted]
220 S. River Ridge Circle
Burnsville, MN 55337
Re: [redacted] / Case number [redacted]
Jefferson Capital Systems, LLC account number: [redacted]
Debt Description:...
[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account.
Jefferson Capital Systems, LLC purchased the [redacted] account and balance of $334.62 in March 2015. An account review has resulted in the account being returned to Verizon. This letter confirms that Jefferson Capital Systems, LLC has closed its file and has notified the bureaus to delete our trade line from Mr. [redacted]'s credit file.
Thank you for the opportunity to respond.
Sincerely,
Sharon [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Phone: (866) [redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/07/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
February 13, 2018 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Ms. [redacted] on February 13, 2018. Ms. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
May 17, 2016 Mr. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] Jefferson Capital Systems,...
LLC, Account #[redacted] Debt Description: [redacted].com Complaint ID: [redacted] Dear Mr. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the account referenced above. Jefferson Capital Systems, LLC, acquired the [redacted].com account with a balance of $120.43 on or around January 14, 2016. Our records indicate a letter was sent to Mr. [redacted] on February 8th advising him we were the new owners of the account. Enclosed please find reprints of statements provided by [redacted].com from January to December 2015. In response to his communication, we have terminated collection efforts. The information regarding his filing for bankruptcy can be sent to the address below. We appreciate the opportunity to respond. Sincerely, [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector 866-516-3772 Enclosure:
June 16, 2016 Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337 Re: [redacted] / ID [redacted]...
Jefferson Capital Systems, LLC account number: [redacted] Debt Description: [redacted] Wireless Dear Mr. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Mrs. [redacted] concerning the above-referenced account. We have verified Mr. [redacted]’s deployment to active military duty. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account on or about June 5, 2015. We regret any difficulties Mrs. [redacted] encountered in trying to reach us. On June 8, 2016 the account was paid in full via phone. This letter confirms that we have notified the bureaus to delete our trade line from Mr. [redacted]’s credit file. Thank you for the opportunity to respond. Sincerely, Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####
October 18, 2017 Ms. [redacted]Revdex.com 220 S River Ridge CircleBurnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] & [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Ms. [redacted] on October 18, 2017. Ms. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. If I don't receive the monies I will contact them and let you know. Thank you
April 25, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] ...
Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Based on the information Ms. [redacted] provided, we are unable to locate an account in her name. To locate an account, we request Ms. [redacted] provide us with a copy of the letter she received reflecting the Jefferson Capital Systems, LLC referenced number and we will address her concerns. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
April 6, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $1,155.52 on or around March 30, 2015. Our records do not reflect that we agreed to delete our trade line upon receipt of Ms. [redacted]’s February 12, 2016 payment of $462.21. However, based on her dispute and to resolve this matter, we have requested the credit bureaus delete our trade line from her credit file Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
February 7, 2018 Ms. [redacted]Revdex.com 220 S River Ridge CircleBurnsville, MN 55337 Re: [redacted]...
[redacted] [redacted] Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Ms. [redacted] on February 7, 2018. Ms. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted]Consumer Relations StaffOn behalf of [redacted] Capital Systems, LLC, A Debt Collector###-###-####
October 3, 2017 Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337 Re: [redacted] / ID [redacted]...
Jefferson Capital Systems, LLC account number: [redacted] Debt Description: [redacted] Wireless Consumer Financial Protection Bureau case number: [redacted] Dear Ms. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account. We received similar correspondence from the Consumer Financial Protection Bureau (“CFPB”). Our records indicate the [redacted] Wireless account was opened on May 30, 2014 and was charged off on May 1, 2015 with a balance of $1,631.16. Jefferson Capital Systems, LLC acquired the account on or about June 5, 2017. Enclosed is a copy of the billing statement pertaining to the balance. Please note that the address on the statement is the same address as listed on the correspondence we received from your office and from the CFPB. Additionally, the phone number Ms. [redacted] provided on her correspondence is one of the phone numbers listed on statement. Although we disagree with the merits of Ms. [redacted]’s dispute, we have terminated further collection efforts and closed our file. In addition, we have notified the bureaus to delete our trade line from her credit file. Thank you for the opportunity to respond. Sincerely, Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### Enclosure: C: Consumer Financial Protection Bureau
Initial Business Response /* (1000, 5, 2015/12/03) */
December 3, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description: ...
[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account.
Jefferson Capital Systems, LLC, purchased the [redacted] in April 2012. Our records indicate this account was opened in July 2009 and charged off for collections in November 2010. A Right to Dispute letter that offered a settlement was sent to Ms. [redacted] in May 2012, along with two additional settlement offer letters in June and August 2012. The account was subsequently placed with [redacted] in April 2015 for collections. They have filed suit on our behalf and any further communications or questions should be directed to that firm. Ms. [redacted] may contact [redacted] by calling them toll-free at [redacted] or [redacted] or at the address of [redacted] Naples, FL 34108.
Thank you for the opportunity to address this matter.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/12/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Since 2009, I have moved 5 times, and have never received ANYTHING from any of the above listed. So I was unaware of this, until I got served. I am currently trying to take care of me, my daughter, and grandson, whom has a chronic health issue, on a fixed income, so I am unable to even make any kind of payment arrangements. Had I known this, I would have prepared, but health, you cannot prepare for.
Final Business Response /* (4000, 9, 2015/12/11) */
December 11, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description: [redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your additional correspondence sent on behalf of [redacted] concerning the above-referenced account.
In consideration of Ms. [redacted]'s financial hardship we have instructed the law firm handling this matter on our behalf to dismiss the lawsuit filed against her. We have also authorized them to accept 50% of the balance, which is $330.00 in 24 monthly payment of $13.75. Ms. [redacted] can contact Robert [redacted] at[redacted] and use reference number [redacted] to schedule payment arrangements.
Thank you for the opportunity to address this matter.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Final Consumer Response /* (2000, 11, 2015/12/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I just think this is fair. I appreciate their concern on my hardship.
February 7, 2018 Ms. [redacted]Revdex.com 220 S River Ridge CircleBurnsville, MN 55337 Re: [redacted]...
[redacted] Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Mr. [redacted] on February 7, 2018. Mr. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy LahrConsumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector 866-516-3772us why here...
April 25, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Original Creditor: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $894.40 on or around October 7, 2015. We have no record of receiving a previous dispute from Mr. [redacted]. Based on his dispute and to resolve this matter, we have terminated collections and requested the credit bureaus delete our trade line from his credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
Initial Business Response /* (1000, 5, 2016/03/03) */
March 3, 2016
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...
#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mr. [redacted] concerning the [redacted] account.
Our records indicate the [redacted] account was opened in February 2011 and charged off in May 2013. Jefferson Capital Systems, LLC, purchased the account in April 2015 with a balance of $1,696.19. We show no prior written requests for validation of the debt were received. Enclosed please find the last two billing statements provided by [redacted] pertaining to the balance. In January 2016, the account was placed with [redacted] (DCI) for collection efforts on our behalf and they sent the Right to Dispute letter to Mr. [redacted] on January 18th. On February 3rd, payment in full was received by DCI and the account was returned to us as paid in full. Although it is not our policy to delete the trade lines on paid in full accounts, to resolve the dispute, we have notified the credit bureaus to delete our trade line from his credit bureau file. Mr. [redacted] can present this letter to his creditors as proof of the actions being taken.
We appreciate the opportunity to address the matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosure:
Initial Consumer Rebuttal /* (2000, 7, 2016/03/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for your quick response. I accept this as long as it is followed through.
July 31, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $602.59 on or around April 4, 2016. Enclosed is a copy of the final three [redacted] Wireless statements. Please note the telephone number on the statement is the telephone number Mr. [redacted] provided in his dispute. Jefferson Capital Systems, LLC has not received payment on this account and a balance remains. Based on Mr. [redacted]’s dispute and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from his credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-#### Enclosures:
December 4, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Ms. [redacted] on December 4, 2017. Ms. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
June 5, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Original Creditor: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $502.26 on or around March 31, 2017 and subsequently placed the account with [redacted] for collection efforts. No payments have been received by Jefferson capital Systems, LLC, therefore, we are unable to update the account as paid in full. However, based on Mr. [redacted]’s dispute, we have recalled the account, terminated collection efforts and requested the credit bureaus delete our trade line from his credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
Initial Business Response /* (1000, 5, 2016/02/29) */
February 29, 2016
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description:...
[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account.
Jefferson Capital Systems, LLC purchased the[redacted] account and balance of $842.00 in December 2013. The Consumer Financial Protection Bureau's suit against[redacted] was in reference to Genesis loans. Mr. [redacted]'s loan was not a Genesis loan, therefore was not included in the suit. However, to resolve this matter, we have terminated collections and are requesting the credit bureaus to delete our trade line from his credit file.
Thank you for the opportunity to be of service.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2016/03/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This is of satisfactory resolution. Accounts of Jefferson Capital will be removed from account.
February 20, 2018 Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337 Re: [redacted] / ID [redacted] Jefferson Capital Systems, LLC account number: [redacted]...
Debt Description: [redacted] Wireless Consumer Financial Protection Bureau case number: [redacted] Dear Ms. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account. We received similar correspondence from the Consumer Financial Protection Bureau. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $662.77 on or about December 1, 2017. In order to resolve Mr. [redacted]’s dispute, we have terminated further collection efforts and closed our file. This letter will confirm that the bureaus have been notified to delete our trade line from his credit file. Thank you for the opportunity to respond. Sincerely, Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### C: Consumer Financial Protection Bureau