Jefferson Capital Systems, LLC Reviews (1869)
Jefferson Capital Systems, LLC Rating
Address: PO Box 17210, Golden, Colorado, United States, 80402-6020
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Please have Jefferson provide confermation of this via email or mail for my files.Thank you[redacted]
August 9, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] account and balance of $519.90 on or around February 16, 2016 and subsequently placed this account with a legal firm who filed suit on our behalf. Based on Ms. [redacted]’ stated dispute, we are willing to terminate collection efforts. We have requested the firm to dismiss the suit and we are awaiting confirmation of the dismissal. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
April 6, 2016 Mr. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] Jefferson Capital Systems,...
LLC, Account Number: [redacted] Debt Description: [redacted] Card Complaint ID: [redacted] Dear Mr. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account. Jefferson Capital Systems, LLC acquired the [redacted] Card account and balance of $1,125.04 in April 2010. Based on Mr. [redacted]’s dispute that this account was settled in full with [redacted] Card and to resolve this matter, we have terminated collections efforts and are requesting the credit bureaus to delete our trade line from his credit file. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
December 8, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. This letter will confirm we have responded directly to Ms. [redacted] on December 8, 2017. Ms. [redacted] should allow 7-10 days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
September 2, 2016 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Direct Marketing Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account. Jefferson Capital Systems, LLC acquired the [redacted] Direct Marketing account and balance of $1,697.85 on or around January 16, 2015. In August 2016, [redacted] filed on our behalf regarding this debt. In response to Mr. [redacted]’s dispute, we have requested [redacted] to dismiss the suit and are awaiting confirmation of the dismissal. Our file will be closed and collection terminated. We appreciate the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
June 12, 2017 Ms. [redacted]Revdex.com 220 S River Ridge CircleBurnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Original Creditor: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $473.46 on or around March 20, 2015. Although a balance remains, based on Mr. [redacted]’s stated hardship and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from his credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### re...
August 4, 2017 Ms. [redacted]Revdex.com 220 S River Ridge CircleBurnsville, MN 55337 Re: [redacted] ...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] account on or around April 14, 2014. We have no record of receiving a previous dispute from Mr. [redacted]. Pursuant to his request for validation of this debt, enclosed is a copy of the Student Ledger. Although we disagree with the merits of his dispute, to resolve this matter, we have terminated collection efforts and have requested the credit bureaus delete our trade line from his credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### Enclosure:
September 8, 2017 Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337 Re: [redacted] / ID [redacted]...
Jefferson Capital Systems, LLC account number: [redacted] Debt Description: [redacted] Wireless Dear Ms. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account. We previously received correspondence from the Consumer Financial Protection Bureau, case number [redacted] in which Ms. [redacted] stated the account had been paid, a 1099 sent, and that the account should no longer be reported to the credit bureaus. In response to that correspondence, a letter was sent on August 30, 2017, informing Ms. [redacted] of our resolution to the matter. Attached is a copy of our response. Thank you for the opportunity to respond. Sincerely, Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### Attachment:
April 24, 2017 Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337 Re: [redacted] / ID [redacted]...
Jefferson Capital Systems, LLC account number: [redacted] Debt Description: [redacted] Wireless Consumer Financial Protection Bureau case number: [redacted] Dear Ms. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account. We received similar correspondence from the Consumer Financial Protection Bureau. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $825.11 on or about October 12, 2016. In a previous communication received on March 20, 2017, Mr. [redacted] indicated the account did not belong to him. At that time, we ceased collection efforts and a fraud affidavit was sent on March 23, 2017. We have no record of receiving the completed document. To resolve Mr. [redacted]’s dispute, this letter will confirm that we have terminated all collection efforts and have notified the bureaus to delete our trade line from his credit file. Thank you for the opportunity to respond. Sincerely, Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### C: Consumer Financial Protection Bureau
Initial Business Response /* (1000, 5, 2015/11/25) */
November 25, 2015
Mr.[redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Debt Description: [redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your...
correspondence sent on behalf of [redacted] concerning the [redacted] account she is disputing.
We are unable to locate an account for Mrs. [redacted] with the information she has provided. Please advise her to provide a copy of her credit report reflecting the Jefferson Capital Systems, LLC trade line and we will be happy to address her concerns. This information can be sent to my attention via the mail at Jefferson Capital Systems, LLC, [redacted] St. Cloud, MN 56303 or by facsimile to [redacted]
We look forward to hearing from you shortly.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
August 5, 2016 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID# [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $440.89 on or around August 3, 2015. Based on Mr. [redacted]’ previous correspondence, a letter was sent August 1, 2016. Although a balance remains on the account, to resolve this matter, we have terminated collection efforts. We are also requesting the credit bureaus delete our trade line from Mr. [redacted]’ credit files. We appreciate the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
Initial Business Response /* (1000, 5, 2015/12/30) */
December 30, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: ...
[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mrs. [redacted] concerning the account referenced above.
Jefferson Capital Systems, LLC, purchased the [redacted] account and balance of $5,482.49 in March 2014. The balance pertains to a loan for a 2007 Kia Rio and the account was placed with [redacted] for collection efforts. They have filed suit on our behalf and any further communications or questions should be directed to that firm. Mrs. [redacted] should contact them by calling toll-free [redacted].
We appreciate the opportunity to respond.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Business Response /* (1000, 5, 2015/11/05) */
November 5, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description: ...
[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account.
Jefferson Capital Systems, LLC purchased the [redacted] account and balance of $3,053.58 in June 2015. Our records indicate we received one communication from Mr. [redacted] dated November 2, 2015 and at that time we terminated collection efforts and requested the credit bureaus to delete our trade line from his credit file. This letter will confirm the account will not be sold or transferred.
Thank you for the opportunity to be of service.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
September 19, 2017 Ms. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted]...
Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted]. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $2,174.28 on or around August 1, 2016. Electronic disputes were received from the credit bureaus which were verified. Although we disagree with the merits of Ms. [redacted]’s dispute, to resolve this matter we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
Initial Business Response /* (1000, 5, 2015/06/17) */
June 17, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...
#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning her account referenced above.
Jefferson Capital Systems, LLC, purchased the[redacted] account and balance of $994.86 in September 2014 and subsequently placed the account with [redacted] (NRC) for collection efforts. Ms. [redacted] states she did not agree to the payment of $325.00 withdrawn from her bank account. In researching the matter with NRC, they confirmed Ms. [redacted] agreed to the payment arrangement. For questions or concerns regarding the payment, please advise Ms. [redacted] to contact NRC at [redacted].
We appreciate the opportunity to address the matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/06/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do NOT except there response, as I did NOT agree for them to take money, in the amount of 325.00 out of my account at one time, as they stated a post dated check. I went back into my records and found were I agreed to make 50.00 payments until Feb. 2015, which I did. At that time we would discuss how my finances were, they said they would contact me. " I actually thought I was done with this debt."
It says that _ _ _ confirmed that I agreed to the payment arrangement. I agreed to 50.00 a month until Feb 2015, not 325.00 all at one time. I do not make a lot of money and I know I would not have agreed to the large amount.
My point is: I know they are debt collectors but they can not just go ahead and take money out of someones account with out the agreement from the person and the correct amount and not being notified by mail until a week after they took out the money. I am sorry, but that must be illegal. The reason they could take that amount was because I was trying to take care of that debt and I trusted them with my account information and they illegally used it to take the 325.00 out of my account. Remember the only mail I rec`d from them was a week after they illegally took that money out of my account.
If they did it to me, how many other people is this happening to. I think there accounts should be investigated. They took what little money I had, so I could not pay my other small bills, which became late and now fees have been applied, they have already damaged my credit down to worth nothing. So I want this off my Credit, all three of them!! And maybe while they are at it, they can call my slate clean!!
If not so be it.. Oh yes, I want to see proof that I agreed for them to take that 325.00 out of my account all at one time.
Thank you for your assistance and your time and God Bless.
Final Business Response /* (4000, 9, 2015/06/30) */
June 30, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your additional correspondence sent on behalf of Ms. [redacted] concerning her account referenced above.
We are writing in response to Ms. [redacted]'s continuing claim that she did not authorize [redacted] (NRC) to take a payment of $325.00 from her account. NRC has retained a recording of the call in which the authorization was provided. If Ms. [redacted] would like to listen to the conversation, she can call Preston [redacted] of NRC at [redacted].
Thank you for the opportunity to be of service.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
May 4, 2016 Mr. [redacted] Revdex.com 220 S River Ridge Circle Burnsville, MN 55337 Re: [redacted] Jefferson Capital Systems,...
LLC, Account Number: [redacted] Debt Description: [redacted] Complaint ID: [redacted] Dear Mr. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account. The [redacted] account was acquired by Jefferson Capital Systems, LLC in July 2014 and the balance is currently $97.32. The original [redacted] account number is [redacted]. Based on Ms. [redacted]’s stated dispute, we have terminated collections and are requesting the credit bureaus to delete our trade line from her credit file for the above-referenced account. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
Initial Business Response /* (1000, 5, 2015/08/25) */
August 25, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...
#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mr. [redacted] concerning the account referenced above.
According to the information provided, the account was opened in October 2012 and charged off in February 2013. Jefferson Capital Systems, LLC, purchased the [redacted] account and balance of $601.45 in June 2015. In response to Mr. [redacted]'s claim of identity theft, we have closed our file and terminated collection action. We are also notifying the credit bureaus to delete our trade line from his credit bureau file. Please allow the credit bureaus 30 days to update their records.
We appreciate the opportunity to address the matter.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/08/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
April 7, 2017 Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337 Re: [redacted] ([redacted]) [redacted] / ID [redacted]...
Jefferson Capital Systems, LLC account number: [redacted] Debt Description: [redacted] Consumer Financial Protection Bureau case number: [redacted] Dear Ms. [redacted]: We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account. We received similar correspondence from the Consumer Financial Protection Bureau. On January 15, 2017, Ms. [redacted] accepted an opportunity to satisfy her [redacted] account and become eligible to receive an unsecured Emblem MasterCard. On March 17, 2017, Ms. [redacted] satisfied the eligibility requirements. However, [redacted] forwarded to us a letter in which Ms. [redacted] disputed the [redacted] account. In response to the dispute letter we received on March 30, 2017, we removed Ms. [redacted] from the program. However, based on a March 31, 2017 phone conversation Ms. [redacted] had with one of our representatives, she was re-instated in the program. The [redacted] account is in the name of [redacted]. If Ms. [redacted] would like to finalize her participation in the program, she will need to provide evidence of her change of name by providing documentation to Jefferson Capital Systems, LLC, [redacted], St. Cloud, MN 56303. Jefferson Capital Systems, LLC has not reported any information to the credit bureaus. If the trade line for the reported account reflects a company other than Jefferson Capital Systems, LLC, such as a prior account owner, we suggest Ms. [redacted] dispute the trade line with the credit bureaus, as Jefferson Capital Systems, LLC has no control over their reporting decisions. Thank you for the opportunity to respond. Sincerely, Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### C: Consumer Financial Protection Bureau
Initial Business Response /* (1000, 5, 2015/09/22) */
September 22, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...
#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning her [redacted] account.
Jefferson Capital Systems, LLC, purchased the [redacted] account in June 2015 with a balance of $695.10 in June 2015 and on July 24th sent a letter advising we were the current owners of the account. In response to Ms. [redacted]'s communication, we researched the matter with [redacted] and they confirmed Ms. [redacted]'s settlement payment of $283.00 and the payment is being forwarded to us. Although it is not our policy to delete the trade lines on settled-in-full accounts, this letter confirms the credit bureaus are being notified to delete the Jefferson Capital Systems, LLC, trade line from Ms. [redacted]'s credit bureau file.
We appreciate the opportunity to address the matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/09/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This is the outcome to my complaint.
February 21, 2018 Ms. [redacted]Revdex.com 220 S River Ridge CircleBurnsville, MN 55337 Re: [redacted] Jefferson Capital Systems, LLC Account Number: [redacted] Debt Description: [redacted] Wireless Complaint ID#: [redacted] Dear Ms. [redacted]: We are in receipt of your additional correspondence sent on behalf of [redacted] concerning the above-referenced account. Enclosed is a copy of the letter that was sent to Mr. [redacted] dated February 15, 2018 which clarified the actions we have taken to resolve this matter. We have not sent any correspondence attempting collections since Mr. [redacted]’s payment of $51.91 was received on February 9, 2018. Thank you for the opportunity to be of service. Sincerely, Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### Enclosure: