Jefferson Capital Systems, LLC

Initial Business Response /* (1000, 5, 2015/07/01) */
July 1, 2015

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: ...

[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mrs. [redacted] concerning the account referenced above.
Jefferson Capital Systems, LLC, purchased the [redacted] account and balance of $415.72 in November 2014. According to the information provided, the account was opened in October 2010 and charged off in October 2014. It is our responsibility as a furnisher of information to the credit reporting agencies to provide accurate information. Although we disagree with the merits of Mrs. [redacted]' dispute, we are notifying the credit bureaus to delete our trade line from her credit bureau file. Please allow the credit bureaus 30 days to update their records.
We appreciate the opportunity to address the matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/07/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am glad that Jefferson Capital System has confirmed that they will be deleting the trade line within 30 days.

November 8, 2017       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted] Jefferson Capital Systems, LLC account number: [redacted]                 Debt Description: [redacted]   Dear Ms. [redacted]:   We acknowledge receipt of your additional correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.   On November 1, 2017, a letter was sent directly to Ms. [redacted] providing a resolution to her dispute.  Regretfully, Ms. [redacted] did not allow enough time to receive our letter prior to filing her rejection with the Bureau. We are confident that once Ms. [redacted] receives our letter, she will accept our resolution.   Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

September 8, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $620.53 on or around October 12, 2016 and subsequently placed the account with [redacted] for collection efforts.  We regret Mr. [redacted]’s contact with them was not satisfactory.  Based on his dispute and to resolve this matter, we have recalled the account, terminated collection efforts and requested the credit bureaus delete our trade line from his credit file.  This letter will confirm this account will not be sold or transferred.        Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

June 8, 2016       Mr. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC, Account #[redacted]             Debt Description:  [redacted]             ID#:  [redacted]   Dear Mr. [redacted]:   We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning the account referenced above.   Jefferson Capital Systems, LLC, acquired the [redacted] account on or around February 1, 2016, with a balance of $290.70.  Enclosed please find reprints of two billing statements provided by [redacted].  In April 2016, we placed the account with [redacted] Management for collection efforts on our behalf.  Although we show a balance is still due, in order to resolve this matter, we have recalled the account, closed our file and terminated collection action.  We have also requested the credit bureaus to delete our trade line from Ms. [redacted]’s credit bureau file.  This letter confirms the account will not be sold or transferred.   Thank you for the opportunity to address the matter.   Sincerely,       Shirley [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####   Enclosure:

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I have printed it and will keep it for my records.Thank you so very much for your assistance in resolving this matter.Kindest Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you both Revdex.com and Jefferson Capital for the quick response and getting this resolved in a timely manner.

Iam rejecting this response because: Jefferson Capital fail to mention the re sell to another collection agency. They are agreeing to delete the tradeline but in the latter paragraph it states a settlement. I demand Jefferson Capital delete the tradeline & NOT resell the account to another agency. Im aware of the Texas state laws that are right with the FDCPA. Can Jefferson Capital be clear because Im under the assumption the will delete the account but sale by balance to another agency. I will Accept the Response on terms of Full deletion & Not resell the debt.  If debt is resold then I will file an immediate dispute.

June 28, 2017       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted]...

                Jefferson Capital Systems, LLC account number: [redacted]                 Debt Description: [redacted] Wireless   Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.   Our records indicate the [redacted] Wireless account was opened on August 12, 2011 and was charged off on October 22, 2014 with a balance of $626.36.  Jefferson Capital Systems, LLC acquired the account on or about March 31, 2017.  The account has been accurately reported to the credit bureaus.  However, in order to resolve Ms. [redacted]’ dispute, we have terminated further collection efforts and closed our file.  We have also notified the bureaus to delete our trade line from her credit file.   Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

May 24, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC Account Number:  [redacted]             Original Creditor:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $726.77 on or around December 5, 2016.  Based on Ms. [redacted]’s dispute and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file.  This letter will confirm this account will not be sold or transferred.   Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

September 27, 2016       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description: [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account.   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $482.89 on or around June 7, 2016 and subsequently placed the account with [redacted], for collection efforts.  Pursuant to Ms. [redacted]’ request for validation of this debt, enclosed is a copy of the final [redacted] Wireless billing statement dated February 9, 2014.    To resolve this matter, we have recalled the account, terminated collection efforts and are requesting the credit bureaus delete our trade line from Ms. [redacted]’ credit file.  This letter will confirm the account will not be sold or transferred.   We appreciate the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####   Enclosure:

December 8, 2016       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].    Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $140.01 on or around June 7, 2016.  In researching the matter with [redacted] Wireless, they provided us    with the enclosed copy of the Confirmation Letter and advised us there we no prior disputes received.   Although a balance remains on the account, to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from his credit file.  This letter will confirm this account will not be sold or transferred.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####   Enclosure:

February 6, 2018       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted] Jefferson Capital Systems, LLC account number: [redacted]...

                Debt Description: [redacted]   Dear Ms. [redacted]   We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.   Jefferson Capital Systems, LLC acquired the [redacted] account, reflecting a balance of $417.21, on or about October 1, 2017.  To resolve Ms. [redacted]’s dispute, we have terminated further collection efforts and closed our file.  This letter confirms that Jefferson Capital Systems, LLC has not reported any information pertaining to this account to the credit bureaus.    Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

I am rejecting this response because:
I only got another bill, so why was I lied to by a representative and a with standing balance has been reposted to my credit score?  I also attached the proof that you reposted part of that to my credit, So can you stop with the lies?  So I would like a copy of the Audio recording of that conversation I had when I was told that the account was paid off and my account was closed, or should I contact an attorney?

Initial Business Response /* (1000, 5, 2015/05/01) */
May 1, 2015

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]...

Checking
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mr. [redacted] concerning the [redacted] Checking account.
Jefferson Capital Systems, LLC, purchased the [redacted] Checking account and balance of $220.05 from [redacted] in February 2015. In response to Mr. [redacted]'s claim he has no knowledge of the account, we have closed our file and terminated collection action. This letter confirms the account will not be sold and that we are notifying the credit bureaus to delete our trade line from his credit bureau file.
Thank you for the opportunity to respond.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]

October 5, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   This letter will confirm we have responded directly to Mr. [redacted] on October 5, 2017.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction.       Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.thank you so much

Initial Business Response /* (1000, 5, 2015/05/12) */
May 12, 2015
Revdex.com
Attention: [redacted]
220 S. River Ridge Circle
Burnsville, MN 55337
Re: [redacted] / Case number [redacted]
Jefferson Capital Systems, LLC account number: [redacted]
Debt Description:...

[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your correspondence sent on behalf of Mrs. [redacted] concerning the above-referenced account.
Jefferson Capital Systems, LLC purchased the [redacted] card account and balance of $998.77 in September 2009. Since our acquisition, no additional charges have been added to the account. Although Mrs. [redacted]'s account is being accurately reported, to resolve her dispute, we are notifying the bureaus to delete our trade line from her credit file.
Thank you for the opportunity to respond.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Phone: (320) [redacted]

August 9, 2017       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted]...

                Jefferson Capital Systems, LLC account number: [redacted]                 Our Client: [redacted] Bank                 Debt Description: [redacted]                 Consumer Financial Protection Bureau case number: [redacted]   Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.  We received similar correspondence from the Consumer Financial Protection Bureau.   Jefferson Capital Systems, LLC is fully bonded in the state of Texas through Travelers Casualty and Surety Company of America, bond number [redacted].   Ms. [redacted]’s above-referenced account was placed with Jefferson Capital Systems, LLC for collections by our client in January 2017.  We have no record of receiving any prior communications from Ms. [redacted] or from the credit bureaus concerning the account.  Based on Ms. [redacted]’s dispute, we have closed our file and terminated collection action.  We have also notified our client regarding the dispute.   This letter confirms Jefferson Capital Systems, LLC has not reported any information regarding the account to the credit bureaus.   Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####   C:            Consumer Financial Protection Bureau

February 15, 2018   Ms. [redacted]Revdex.com          220 S River Ridge CircleBurnsville, MN 55337 Re:      [redacted]           ...

Jefferson Capital Systems, LLC Account Number:  [redacted]            Debt Description:  [redacted] Wireless               Complaint ID#:  [redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted].  This letter will confirm we have responded directly to Mr. [redacted] on February 15, 2018.  Mr. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction.     Thank you for the opportunity to be of service. Sincerely,   Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####

May 26, 2016       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted]...

                Jefferson Capital Systems, LLC account number:  [redacted]                 Our Client:  [redacted]                 Debt Description: [redacted]   Dear Mr. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account.  We regret any difficulties Mr. [redacted] has experienced trying to reach us.   Mr. [redacted]’s above-referenced account was placed with Jefferson Capital Systems, LLC for collections by our client in May 2016. In response to his correspondence, we have closed our file and terminated collection action.  We have also notified our client regarding the dispute.   This letter confirms Jefferson Capital Systems, LLC, has not reported any information regarding the account to the credit bureaus.   Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####