Jefferson Capital Systems, LLC

Initial Business Response /* (1000, 5, 2015/06/12) */
June 12, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: ...

[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.
Jefferson Capital Systems, LLC, purchased the [redacted] account in July 2014 and the account was subsequently placed with [redacted] (RSE) in February 2015. Ms. [redacted] indicates she paid off the $700.00 balance and wants the account closed as paid. In reviewing the matter with RSE, they indicated they received a payment of $100.00 on March 4, 2015 and no payment of $700.00 was received. The current balance is $700.61. Since the balance remains outstanding, we ask that Ms. [redacted] to contact RSE at [redacted] with any inquiries or to make payment arrangements.
At this time, we are notifying the credit bureaus of Ms. [redacted]'s dispute.
We appreciate the opportunity to address the matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/06/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
A check was sent from my bank, [redacted] Federal Credit Union, in the amount of $700 to Jefferson Capital Systems on May 21, 2015. I want this posted and taken off collections.
Final Consumer Response /* (3000, 15, 2015/07/21) */
I have pd an acct with them for $700 in May 2015. I want it removed from my collections report.
I called and spoke with someone who told me to contact the original credit, Fingerhut, to get this taken off of my credit report. Fingerhut told me that it is no longer their acct and cannot remove it, BUT, Fingerhurt also still has an incorrect charge showing on my credit report also. I want them both removed.
Final Business Response /* (4000, 17, 2015/07/24) */
July 24, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your additional correspondence sent on behalf of Ms. [redacted] concerning the above-referenced account.
This communication confirms payment received in the amount of $805.00 on June 22, 2015, and that we are notifying the credit bureaus to delete our trade line from Ms. [redacted]'s credit bureau file. Please allow the credit bureaus 30 days to update their records. In the meantime, Ms. [redacted] can present this letter to her creditors as proof of the actions being taken. As a matter of information, Jefferson Capital Systems, LLC, has no control over [redacted]'s reporting decisions.
We appreciate the opportunity to respond.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]

Initial Business Response /* (1000, 5, 2015/05/01) */
May 1, 2015

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted] Checking
Case...

#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of Mr. [redacted] concerning the [redacted] Checking account.
Jefferson Capital Systems, LLC, purchased the [redacted] Checking account and balance of $321.93 from [redacted], in February 2015. As a courtesy, we have closed our file and terminated collection action. We are also notifying the credit bureaus to delete our trade line from Mr. [redacted]'s credit bureau file. Please allow the credit bureaus 30 days to update their records. In the meantime, he can present this letter to his creditors as proof of the actions being taken.
Thank you for the opportunity to respond.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/05/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you kindly! The company was quick, professional, and courteous resolving the matter!

February 7, 2018       Ms. [redacted] Revdex.com  220 S River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted]...

                Jefferson Capital Systems, LLC Account Number: [redacted]                 Debt Description: [redacted] Wireless                 Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted].   This letter will confirm that on February 7, 2018 we responded directly to Mr. [redacted].  Mr. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved the matter satisfactorily.    Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

Initial Business Response /* (1000, 5, 2016/02/01) */
February 1, 2016

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...

#[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning his [redacted] account.
Our records indicate the [redacted] account was opened in February 2012 and charged off in October 2013. Jefferson Capital Systems, LLC, purchased the account and balance of $574.82 in December 2015. We placed the account with Diversified Consultants, Inc., on January 7, 2016, for collection efforts and they sent Mr. [redacted] the Right to Dispute letter on January 13th. In researching the matter with [redacted], we were advised they did not receive any disputes regarding the account and there were no settlement arrangements. Enclosed are reprints of Mr. [redacted]'s billing statements from August to October 2013. To resolve his dispute, we have recalled the account, closed our file, and terminated collection action. We have also requested the credit bureaus to delete our trade line from Mr. [redacted]'s credit bureau file. This confirms the account will not be sold or transferred.
We appreciate the opportunity to address the matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosure:
Initial Consumer Rebuttal /* (2000, 7, 2016/02/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)

I am rejecting this response because:
I tried contacting them again and there was no response. This makes no sense to me. Am I supposed to make payments to Jefferson Capital or [redacted]? What do they mean by terminated? Why are they still not responding to my phone calls? I just want to rectify my bad debt, and they never sent a letter or any type of communication stating it was sent to another collection agency. Please respond with more clear, concise details as to how I can take care of this matter, and then I will remove the complaint.

January 22, 2018       Mr. [redacted] Halifax, PA  17032                                 Re: ...

        Jefferson Capital Systems, LLC Account Number:  [redacted]                 Debt Description:  [redacted] Wireless Revdex.com ID #[redacted]   Dear Mr. [redacted]:         Your correspondence addressed to the Revdex.com concerning the above-referenced account has been forwarded to Jefferson Capital Systems, LLC for reply.    Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $1,946.64 on or around October 12, 2016.  A Right to Dispute letter was sent October 12, 2017.  Although we disagree with the merits of your dispute, to resolve this matter we have terminated collection efforts and have requested the credit bureaus delete our trade line from your credit file.  This letter will confirm this account will not be sold or transferred.   Thank you for the opportunity to respond.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as the following conditions are maintained:Jefferson Capital Systems LLC’s collection trade line must be deleted from all 3 credit reporting agencies.Jefferson Capital Systems LLC’s collection reporting to the credit reporting agencies must cease now and in the future.Jefferson Capital Systems LLC’s collection activity must cease now and in the future.Jefferson Capital Systems LLC’s information obtained during the collection process cannot be shared or sold under any circumstance without the direct written and signed consent of the original account holder.If these conditions are not respected I will take further action and contact the Federal Trade Commission and Consumer Financial protection Bureau.  As of current, I am truly appreciative Jefferson Capital Systems LLC’s communication and actions taken to help resolve this issue in a timely manner.

September 15, 2016       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description: [redacted] Direct Marketing             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account.   Jefferson Capital Systems, LLC acquired the [redacted] Direct Marketing account and balance of $545.12 on or around January 14, 2016.  We apologize Ms. [redacted] was unable to reach us by telephone.  To resolve this matter, we have terminated collection efforts and requested the credit bureaus to delete our trade line from her credit file.  This letter will confirm this account will not be sold or transferred.       We appreciate the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

June 16, 2016       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN...

55337   Re:          [redacted] / ID [redacted]                 Jefferson Capital Systems, LLC account number: [redacted]                 Debt Description: [redacted]   Dear Mr. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning his above-referenced account.   Jefferson Capital Systems, LLC acquired the [redacted] account in or around August 2015.  Payment in full posted to the account on October 29, 2015 and we notified the bureaus accordingly of the paid-in-full status.  Based on your correspondence and to resolve this matter, we have notified the bureaus to delete our trade line from Mr. [redacted]’s credit file.   Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

August 4, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $171.73 on or around June 5, 2017.  Based on her dispute and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file.  This letter will confirm this account will not be sold or transferred.       This letter will confirm this account will not be sold or transferred.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

August 9, 2016   Ms. [redacted]Revdex.com           220 S River Ridge CircleBurnsville, MN 55337 Re:      [redacted]...

[redacted]            Jefferson Capital Systems, LLC, Account #[redacted]            Debt Description:  [redacted] Wireless            ID Case #[redacted] Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning the account referenced above. Jefferson Capital Systems, LLC, acquired the [redacted] account on or around April 4, 2016, with a balance of $653.16.  Enclosed are reprints of the October 3rd and November 12th, 2013, billing statements.  In response to Ms. [redacted]’s previous communication, a reply was sent on August 1st advising we were unable to comply with her request to alter or delete the information on her credit file and that we report accurately.  In response to the disputes received and in order to resolve the matter, this confirms we have closed our file, terminated collection efforts, and requested the credit bureaus to delete our trade line.  This also confirms the account will not be sold or transferred. Sincerely,   Shirley [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### Enclosure:

March 9, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $924.81 on or around October 12, 2016.  Payment of $739.85 was received on January 6, 2007, which resulted in the account being settled in full and reported to the credit bureaus as such.  /In response to Mr. [redacted]’s stated dispute, to resolve this matter are requesting the credit bureaus delete our trade line from Mr. [redacted]’s credit file.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

August 25, 2016       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted]...

                Jefferson Capital Systems, LLC account number: [redacted]                 Debt Description: [redacted]   Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning his above-referenced account.   Jefferson Capital Systems, LLC acquired the [redacted] account and balance of $289.26 on or about April 4, 2016.  To resolve Mr. [redacted]’s dispute, we have terminated further collection efforts and closed our file.  We have also notified the bureaus to delete our trade line from his credit file.   Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

August 1, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC Account Number: [redacted]             Debt Description:  [redacted].com             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted].com account and balance of $1,035.64 on or around January 14, 2016 and subsequently placed this account with a legal firm who filed suit on our behalf.  Based on Ms. [redacted]’ stated dispute, we are willing to terminate collection efforts.  We have requested the firm to dismiss the suit and we are awaiting confirmation of the dismissal.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

March 2, 2018       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted]             Complaint ID#:  [redacted]   Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   This letter will confirm we have responded directly to Ms. [redacted] on March 2, 2018. Ms. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. I have attached a copy of our response.      Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

February 3, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $1,345.63 on or around August 1, 2016.  Pursuant to Mr. [redacted]’s request for validation of this debt, enclosed is a copy of the final [redacted] Wireless billing statement.  Although a balance remains, to resolve this matter, we have terminated collection efforts and are requesting the credit bureaus delete our trade line from his credit file.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####   Enclosure:

May 12, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC Account Number:  [redacted]             Original Creditor:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $2,257.28 on or around August 1, 2016.  We have no record of receiving a previous request from Mr. [redacted] for validation of this debt.  Pursuant to his request enclosed is a copy of the final [redacted] Wireless billing statement.  Based on his dispute and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from his credit file.  This letter will confirm this account will not be sold or transferred.   Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####   Enclosure:

Initial Business Response /* (1000, 5, 2016/01/28) */
January 28, 2016
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: ...

[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the [redacted] account.
Our records indicate the account was opened in July 2010 and charged off in July 2013. Jefferson Capital Systems, LLC, purchased the [redacted] account in October 2015 with a balance of $1,355.21 and placed the account with Diversified in November 2015 for collection efforts. They sent the Right to Dispute letter on November 12th. Jefferson Capital Systems, LLC, has not received any telephone calls or prior disputes regarding this matter. Enclosed are reprints of Mr. [redacted]'s billing statements for April to May 2013 as provided by [redacted]. The information on his credit bureau file reflects when Jefferson Capital Systems, LLC, became the owner of the account.
To resolve the matter, we have recalled the account, closed our file, and terminated collection action. We are requesting the credit bureaus to delete our trade line from his credit bureau file. This confirms the account will not be sold or transferred.
We appreciate the opportunity to address the matter.
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosure:
Initial Consumer Rebuttal /* (2000, 7, 2016/01/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)

November 7, 2017       Revdex.com Attention: [redacted] 220 S. River Ridge Circle Burnsville, MN 55337   Re:          [redacted] / ID [redacted] Jefferson Capital Systems, LLC account number: [redacted]...

                Debt Description: [redacted]   Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the above-referenced account.   On November 7, 2017, a letter was sent directly to Mr. [redacted] addressing his concerns.  Mr. [redacted] should allow 7 – 10 business days to receive the letter.  We believe the actions referenced in that letter have resolved this matter to his satisfaction.    Thank you for the opportunity to respond.   Sincerely,       Sharon [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

Initial Business Response /* (1000, 5, 2015/09/11) */
September 11, 2015

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #[redacted]
Debt Description: [redacted]
Case...

#[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your correspondence sent on behalf of Mr. [redacted] concerning the letter he received regarding the account referenced above.
Enclosed please find a copy of the Statement of Account regarding the [redacted] account. According to the information provided, the account was opened in January 2009 and charged off in October 2009. Jefferson Capital Systems, LLC, purchased the account and balance of $366.36 in December 2014. In response to his communication and to resolve the matter, we have closed our file and terminated collection efforts.
This letter confirms Jefferson Capital Systems, LLC, is not reporting any information regarding the account to the credit bureaus.
Thank you for the opportunity to address the matter.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosure:
Initial Consumer Rebuttal /* (2000, 7, 2015/09/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I was very pleased with the response from the company. Initially I received very little to no information and was nervous as to what the issue was.