John Miceli D.M.D.

customer received repalcement [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Navtool claimed that there were no paymentAttached is the statement from my bank, a paid receipt, and shipping notification with tracking In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Waiting for CC refund , last message was pending still waiting If refunded I will reply back to Revdex.com and state status in 1weekWebsite still states plug and play on the pageNavTool NAVTOOL3.0-HDMI+ HAGRY are 100% plug and play - no wire cutting requiredNavTool plug and play installation harnesses are made using only O.E.Mfactory connectors.(Accessory, Ground, Reverse, Parking Brake wires may still need to be connected) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Your Answer Here] Thank you! I will send it to you by fax In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The way to quickly resolve this complaint has been clear to all parties from the very beginning: send the correct wiring harness, and I will release the credit hold.I have supplied more than enough evidence to substantiate my complaint to the Revdex.com, and they are already very familiar with this person's business practices, yet nothing has been accomplishedThis whole process has been nothing but a farceI will not waste any more time responding to continual lies and [redacted] from this "merchant" In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: That answer is nothing, but a big lieFirs: there was the international shipping option on the website (i've attached a screenshot with this), second: I did'nt recieve any refund from that company and I can prove with documwnts from my bank, third: their support team always says about new reason why they could'nt send my order to me and promises like "shipping that week", "will ship today" and etcfor about months already In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Navtool website says that every device is backed with a one year warranty, not only that but I did buy the extended two years warrantyThe device was installed by a ABC Automotive & Electronics, located at [redacted] **The installer talked to Navtool support while installing itAnyway,This is the tracking number for the device I sent by mail: [redacted] Navtool received it two months agoAfter I emailed them three times this week only, today they responded to me with a single word ' shipped' with out a tracking number In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Attached you will find my credit card statement with the charge of 505.24.from nav tool Which is american converted to cdn and a screen shoot of the email them showing knowledge of the payment In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: There is... no installer information to be provided as my husband was planning on installing this item himself as it was described as being "plug and play". Regardless, this item was not installed - it was received and my husband, an experienced mechanic ,determined that it was not an item that would easily be installed in the vehicle without additional wiring. Given what I stated above, I do not need to provide a reason for wanting to return this item - I am not satisfied with this item and want to return it for a full refund pursuant to the merchant's return policy as stated on their website. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]But that is where you are mistaken....you did charge me for it Me, Paypal and NAVTOOl where the only parties involved in this transaction and I've submitted documented proof that I was charged So you can not say I did not pay for the item You are avoiding your responsibilities as a business to take care of your customers You are just delaying this process I will be contacting the department of Consumer affairs and reporting this claim In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] customer never received RMA despite multiple attempts at obtaining the RMA form In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved beThis makes the third time that this person claims to have shipped me the correct harnessIf I had received any of these three harnesses by now, we wouldn't be going through this processLet him show us the tracking for these three separate harnesses that he claims to have shipped.I have a GInfinity, so I ordered the item listed as being for a GInfinityHe claims that I received the correct module, so let him ACTUALLY send me the proper harness and I will authorize the credit transaction to go through In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have heard no response from the company other than them responding to you that “I check will be mailed to your house for refund” on 2-**-This is the same company that has been telling me that they have shipped the product to me for months now, so I can’t say as I believe this statement without actually receiving the checkI don’t want other consumers to be victimized by this company and would prefer that the case be left open till actually resolved In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
They have requested a bank statement showing the
charges. I have attached the statement here.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Customer never paid for the purchase that's why item never hipped out, and package was cancelled

our record indicate that product was mailed and received by customer

Hello because NavTool is no longer a member of Revdex.com and Revdex.com dues werent paid for we are no longer able to assist you

please provide your installation facility number issued by the department of motor vehicles

customer was aware product is on backorder, customer was refunded,