John Miceli D.M.D.

its not about fault, its about that we never charged you for the order

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
...


Navtool website says that every device is backed with a one year warranty, not only that but I did buy the extended two years warranty. The device was installed by a ABC Automotive & Electronics, located at [redacted]. The installer talked to Navtool support while installing it. Anyway,This is the tracking number for the device I sent by mail: [redacted] Navtool received it two months ago. After I emailed them three times this week only, today they responded to me with a single word             ' shipped' with out a tracking number.
 
 
 
 
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Sincerely,
[redacted]

we sent plug and play harness to customer longtime ago problem is customer purchased wrong part form our site customer purchased this[redacted] instead of this[redacted] customer can go into his account and...

chek purchase history it would take him to this [redacted] which is wrong part for his car

customer refused to pay custom taxes in his countrywe had lost over $120 shipping merchandisewe had issued full refund

This company is no longer part of Revdex.com because they didn't pay Revdex.com dues. We will not be able to help you.

customer was offered to cancel order due to back-order customer refused to cancel order or wait. we sell gadgets, nothing that anyone cant leave without. this claim has no basis.

We have offered customer to return new model and exchange for previous version, customer refuses to return product. We can't help if product isn't returned to us for exchange

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
 I have heard no response from the company other than them responding to you that “I check will be mailed to your house for refund” on 2-**-17. This is the same company that has been telling me that they have shipped the product to me for 9 months now, so I can’t say as I believe this statement without actually receiving the check. I don’t want other consumers to be victimized by this company and would prefer that the case be left open till actually resolved. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

waiting on removal of all negative reviews, as customer didnt read our FAQ

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
As of today 6:17 pm 4/**/2016 there has been no refund...

issued. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I paid for the...

item using paypal.  The seller charged my credit card $300 on January **,2017.  The transaction ID is [redacted].  I was charged $300 for the item, but the item was never sent to me.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We are working on a solution

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have previously answered numerous questions from this businessand stated that I am generally not satisfied with the product and want to return it per the return policy stated on the merchant's website. Please provide a return label and authorization to return this item for a full refund.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been...

resolved because:

[Your Answer Here]
 Waiting for CC refund , last message was pending still waiting . If refunded I will reply back to Revdex.com and state status in 1week. Website still states plug and play on the pageNavTool NAVTOOL3.0-HDMI+ HAGRY are 100% plug and play - no wire cutting required. NavTool plug and play installation harnesses are made using only O.E.M. factory connectors.(Accessory, Ground, Reverse, Parking Brake wires may still need to be connected)
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Customer Declined professional installation, it may have damaged an interface. our return policy clearly shows [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
...


[Your Answer Here]Attached  you will find my credit card statement with the charge of 505.24.from nav tool  Which is 399 american converted to 504.24 cdn and a screen shoot of the email them showing knowledge of the payment
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

please provide professional federally approved MECP certified installer id who have identified that its not plug and play

please provide proof of payment. only legal scans of banks statements are accepted

we are not able to ship to Russia at this time, and we refunded the customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Your Answer Here] Thank you! I will send it to you by fax.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]