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Johnson Publishing Company, LLC

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Reviews Johnson Publishing Company, LLC

Johnson Publishing Company, LLC Reviews (105)

We apologize for the inconvenience and the delay in delivery.I have extended your subscription by one issue for the delay Your new expire is the January issue

Complaint: [redacted] I am rejecting this response because: I just received March last weekI have yet to receive and up to date issueWhen will I receive an issue that is current Sincerely, [redacted] ***

I apologize for the inconvenience.The order came to us from the agency below on July 24, 2015:National Publishers ExchangeBryan Dairy Rd-Suite 150Largo, FL 33777800-890- We cancelled delivery on October 2, The November issue will be the last issue you will receive

We apologize for the inconvenience.The remaining value of your subscription is $ A refund will be issued to you.Please allow to weeks for processing

We sincerely apologize for any inconvenience Ms [redacted] has experienced regarding her subscription to ***.Ms [redacted] subscription was extended for all missed issues and a refund was processed on November 7, 2015.We have now processed another refund check since Ms [redacted] did not receive the first oneMs [redacted] should allow three to four weeks to receive the refund

Initial Business Response / [redacted] (1000, 5, 2015/08/03) */ The subscription was received from the agency below on June 12, 2015: NATIONAL PUBLISHERS EXCHANGE [redacted] RD, SUITE [redacted] State: [redacted] XXXXX XXX-XXX-XXXX I have cancelled deliveryThe September issue will be the last issue Ms [redacted] will receive We apologize for the inconvenienceYou will not be charged for the subscription Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept this business's response to my problem and appreciate their willingness to cancel this subscription and not charge meI am still a little curious as to how this subscription was ordered without my authorization

We apologize for the inconvenience.We received the subscription on November 25, 2016, and it started with the February issueBecause of the delivery delays, the late date for the February issue was March 15, I will extend for that issue.For the delay in delivery, we will extend your sub for issues

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10985848, and find that this resolution is satisfactory to me Sincerely, Lana [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***, JrThank you for allowing me to respond to the resolutionUnfortunately, I have not received any magazines, and if I do not receive any more between ow and April 30th, I would like to request a refund because of poor delivery service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me as long as they do not send me any more magazinesIf someone orders it again in my wife's name, DO NOT SEND IT TO OUR ADDRESS, it is not either of us and we don't think this is funny Sincerely, [redacted]

We apologize for the inconvenience.We have cancelled delivery The subscription came to us from the agency below: [redacted] The March issue will be the last issue you will receive

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

We apologize for the inconvenience.Our subscriber fulfillment house has processed a refund Please allow to weeks for delivery.In addition, your current subscription will continue until your expire date at no charge Your expire dated can be found on the label of your magazine

Initial Business Response / [redacted] (1000, 8, 2015/05/05) */ We apologize for the delay in delivery Your subscription has been extended by two additional issues Ebony is now published times per yearThe December/January issue and the March/April issue are combined issues The February issue was delayed due to mailing issuesYou should have received your February issue no later than March 25, Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/05/08) */ (The consumer indicated he/she ACCEPTED the response from the business.)

We apologize for the inconvenience.The subscription will start with the December issue For your inconvenience, we will extend your subscription by two issues

We sincerely apologize for any inconvenience Ms [redacted] has experienced regarding [redacted] Magazine.Our records show the orders for Ms [redacted] were received from third party agencies Any refund requests will need to be directed to them as we do not have access to their recordsPlease contact: [redacted] East Builing [redacted] and [redacted] .comSuite W Huron StChicago, IL [redacted] Please let us know if we can be of further assistance

Initial Business Response / [redacted] (1000, 5, 2015/09/16) */ Contact Name and Title: S [redacted] -Special Srvcs Contact Phone: [redacted] Contact Email: [redacted] @cds-global.com We apologize for any inconvenience Ms [redacted] has experienced regarding her gift subscription to Bridgette *** Our records show a replacement copy of the August issue was sent on September 8, Ms [redacted] should allow two to three weeks for delivery Ms [redacted] should receive her September issue, no later than September 27, Please let us know if we may be of further assistance Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) I BRIDGETTE GEARO HAVE NOT RECEVICE A MAGAZINE AS OF NOWIF I STILL HAVE PROBLEMS I WILL WRITE BACK TO Revdex.comTHIS IS THE SECOND TIME WITH EBONY THAT WE HAD A PROBLEM

We apologize for the delay in delivery and have extended your subscription to September Should you have further issues please email us at: [redacted] Customer Service [redacted] @cdsfulfillment.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

We apologize for the inconvenience.Recently, we have had problems with the timeliness of subscribers receiving their issues of ***We remain committed to ensuring that all subscribers receive all of their issuesWe expect this issue to be resolved within the next days We sincerely thank you for your commitment to the [redacted] teamWe are also extending two issues to compensate for your inconvenience.I extended an additional two issues for your subscription which will now expire with the February issue

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