I received invoices from this company multiple timesI called and explained that they are not anywhere close to the area my business was in and that the account they have my name on is incorrectThe checked to verify the address and it is incorrect for my companyThey also can't send me the copy of the contract or tell me who signed this said contractMy company has one owner and I have not signed anythingAfter a year I got a call from a collection agencyI don't even have an existing account with this company and now my credit is going to be ruined from this said contract that I dont even haveI called and spoke with someone after the collection agency called me and was told they already reviewed my file and were not going to review it againMy attorney has been notified and this company will be going to jail for fraud
Product_Or_Service: There is no product or service
I was promised a website and search engine optimizationI paid and I never heard back from them.I called the number of the person I dealt with and he never called backI had to put a block on my Amex card because they continued to charge meI guess they just forgot about me
given only a day cancellation option before auto-renewal even though we were not paying our bill Also, the bill is much more than we could possib
Berry Company was advertising out church in a windstream directory for $per monthThe last payment made to them was a check for that amount written and sent on July 3, We were current and not past due Our Pastor said we never wanted or ordered that advertising and said I should stop paying them We missed cancelling in a day period per letter dated August 24, Even though we stopped paying they automatically renewed the ad for a yearI am writing this today May 2, Aug Sep Oct Nov Dec of and Jan of was billed $per monthFeb Mar Apr was to be $per monthThe balance owed as of today should be $ We just received a bill for $I spoke to a Berry corepresentative named *** *** and said we did not order the service and could not possible owe that much anyway He s
We have been receiving invoices for months from The Berry Company, for services that we did not contract for The services that we did last contract for, we prepaid
Product_Or_Service: advertising (not purchased)
Order_Number: none
Account_Number: no contract for serv
My predecessor and business partner signed up for the services of Vivial for digital advertisingAfter a non-successful endeavor, we decided to cancel our servicesI contacted two separate representatives from Vivial, both of whom claim to have cancelled my subscriptionI have confirmation emails from both of themI received my monthly Frontier (telephone service who 3rd party bills for Vivial) bill, which was dated day after my cancellation was "processed" by Vivial, which still showed my monthly amount due for VivialI called and spoke with a CSR who told me that I was paying for the month priorI spoke with a manager after, a *** *** who stated that was incorrect that my cancellation request never fully processedWhat's more, they did not cancel my entire service as requested, only a portion of itNow they are not returning my calls or emails in regards to the issue which I was promised would be resolvedIn Mr*** own words, he will find someone to hold ac
Vivial neglected to contact me during my day trial services periodConsequently, I canceledVivial refuses to cancel my account
I signed up for a day trial period for 'Berry' advertising servicesVivial neglected to contact me via phone or email during this trial periodSince no services had been provided I cancelled the accountMore than months, and countless phone calls later Berry continues to bill meTo this day, not one service has been provided yet their employees continue to call and harass my employees and I for paymentI have called several times, and spoken with representatives who assured me that the understanding was cleared up, and my account had been cancelledThen, yet again, I am invoiced and their reps call my businessI have referred them to my lawyer, to no avail
They are shaping up just to be another parasitic business 'services' company who seems to employ just bill collectors in a call centerI have told them that I am unwilling to (yet ag
Vivial failed to meet the terms and conditions of the contract, used misleading and deceptive sales practices
In March or April I signed a contract with Vivial for digital marketing, similar to SEO to drive customers to my websiteI was told I could expect something within weeks, and it took them a monthI never got the leads I was promisedI think the calls I got were from Vivial employees posing as consumersThe calls were weird; like how much it would cost to put a step inI asked one of the callers if he worked for Vivial, he didn't say noThe fishy calls I got from Vivial employees didn't want me to give them an in-home estimate, or come look at the job
The bill started out at about $They've sent it to *** *** * *** I tell them I did not get the service I was promised, and they say they will note it on my account, but then they call againI did not get even single customer from their lead service
unscrupulous pushy fast talking salesman made contract with unauthorized person
salesman called and talked to the bookkeeper He asked her if she was authorized to make a contract and she clearly states on the recording that she is NOT authorized but he pushes through a contract we do not advertising of any kind through this companythey cancelled next years contract but claim it is too late to cancel this year
The Berry Company is frauduantly charging me for a service I don't want
They contacted me about a year ago to advertise with themAt the time I spoke with the gentleman, he gave me the price of the service and I told him I would have to talk to my wife about it and call me the next day for the answerHe insisted we take care of all the details cause he knew she would say "yes"He informed me that it was a recorded line but he didn't say it would only record what he wantedWhen he called the next day, I didn't answer the call and two weeks later I got a billI contacted the company and told them the conversation and they played the recording back to meI asked the lady where the part was that I said to call me the next day after I talked to my wife and she didn't know what happened to it She said that if I didn't pay the amount it would just keep going up and turn it into collectionsShe didn't even try to get the man that set it up on the phone, she just wanted moneyI have
In I phoned Vivial and made arrangements over the phone to have my business put into the yellow pages the next year They also said something about putting me on the internet which I was not able to activate myself During the year I questioned my clients and discovered only one was obtained via the advertising from the yellow pages I decided to let the advertising laps At the end of the year I did receive something from Vivial which indicated if I wanted to continue I needed to send the notice back in I did not However, on my finial check to them for that year I wrote I wanted to cancel the service When the new phone books came out I glanced but did not see my add and was relieved I continued to receive bills from Vivial which I did not pay since I did not want the service Finally someone phoned me and told me they automatically renew it yearlyNo where did I ever see that was the case nor did anyone ever tell me that when I signed up for it I have gotten nothi
Our company purchased 8/ We received Vivial bills and wrote indicating cancel and didn't contract service Relentless collections have ensued
Our LLC purchased an existing business in August ' Our purchase agreement did not include notations of any existing obligations or contracts We retain the same physical address and PO Box as the previous owners had We received bills from Vivial and as the business operations manager, I provided written notice to cancel the "service", that we did not sign agreement and should not continue to receive billingThe LLC we purchase business from owned the company for only months - we understand that the "owners ago" were evidently who had contracted for this service
We started to receive collection calls in October Each conversation explained the above information I requested their 1st agent to send me a copy of any service contract which would indicate OUR liability or agreement with Vivial I was sent a document for me to
Stay away from this company There are many great companies in this region that are impeccable business consultants I cannot say Vivial is in that category Unprofessional, dishonest , and lack of expertise from almost every part of their staff I encountered Tyler b*** was unprofessional and what I consider " very green " His approach seemed to be just winging it then getting highly offended when his cavemen methods were questioned It's Shady dealings from companies are long gone if you want to sustain a reputable profitable company He has yet to learn this basic concept Stay very far away from this company if you want yours to prosper Trust me
I am receiving bills for advertising in the Berry pages that I did not consent to
I began receiving bills from the Berry company for advertising that I did not requestI did not set up the account that I am being billed onAttempts to contact customer service to clear up the situation were not responded to until days later, and then only with a generic form letter that said our services began with ACS and were automatically transferred to the Berry Company with the line that you must contact the Berry company within a very short amount of time, if you wish to not advertise with themI do not remember receiving such a notification in the pastRegardless, this type of charge should not be billed on such fraudulent terms
We cancelled because Vivial did not provide the services they claimed they wouldThey charged a cancelation fee that we don't think we should pay
A Vivial representative, *** ***, entered the *** *** office in February of with a proposition for generating leads tailored to the services that *** *** providesHe stated that Vivial would provide *** ***, five to six Bathroom Remodel leads per week for $a month He returned to our office a few times, each time reiterating the same claim
*** ***, *** executed a contract with Vivial believing that if Vivial even produced half the number of leads that it claimed it would, that the amount of $was acceptable (as long as the leads were with homeowners who had an earnest desire for a Bathroom Remodel and means to pay for such a service)Furthermore, if no leads were produced and given to *** ***, that there would be no charge(By the way no reason to doubt the no leads/no charge statement by salesma
The Berry Company took over the billing for our contract with the Yellow Pages Since then we have had issues receiving our bills in an efficient manorIn the time The Berry Company took over the billing, our contract endedThe company then "entered us into a contract for another year"This is not a contract that we verbally agreed to nor signed any contract of any kindWhen calling customer service to cancel our so called "contract", they said we are automatically enrolled each yearThey reached out to us about our new contract and had no response from our company, which automatically enrolled us in a contract that we never consented toWe have been going back and forth with The Berry Company for weeks to get the issue resolved and have had no resolution at all
Product_Or_Service: An ad in the yellow pages in the past
Account_Number: No contract authoriz
After poor communication and service I attempted to terminate a contract early and was told that there would be an early termination fee
signed contract in DecemberWas given a representative who later left the company given another representative who also left the company, failed to keep appointments, failed to return emails or stay in contactI called in today spoke with *** who admited that the company had dropped the ball but they were unwilling to cancel the contract early without a termination fee which was equal to the amount of staying on with them for the remainder of the contract period
I entered into a contract with Vivial at the end of SeptemberThey were to create a landing page on the internet for advertisingI was to approve the advertising, before it was to be put on internetThey did not allow me to view it at allThey put a terrible website out with there phone number on it.I wrote a letter on 10/19/canceling the contract and talked to my representativeThey will not respondThis is just a scam on small businessesThis bogus website ins now costing All-Dry of Ohio $10,to $25,weeklyIf suite needs to be filed to stop this companyThat will be my next move
I did not authorize any contract with this companythey use deceptive calling techniques to get employees to sound like they okay the advertising
I never authorized advertising with this companyThey use techniques to have employees say that we have authorized their serviceI have run into this with other companies
Our experience with Vivial was awful! This sales rep kept calling us to advertise with them so we thought we would give it a shotWe met with the Sales rep and asked him since we are just getting started with our business if we can do a month by month deal and he said yes He was also putting our ad under professions that we that we didn't do He really didn't listen to what we were saying he pretty much did what he wanted to do They wanted us to approve an add but it was for the wrong company so they had to redo it then we set up a website several things had to be corrected The Sales rep called us and asked us how we liked our website and described it to us but that was the website our daughter set up for us and not the one they set up for us that he was referring toThey also set up a facebook page and we asked them to have my daughter be an admin so she can change it to they way we wanted it to be and they failed to do so after requesting it three times All the calls we received from this so called website weren't even for our company they were for other companies So we cancelled everything and they charged us $for early cancellation fee I called them and asked why they were charging this fee when we were month by month and they said we don't do month by month contracts we do yearly ones and I told them the sales rep told us we could do month by monthI tried contacting the sales rep but he never replied to my emailsThey called and threatened to turn us to collections so I paid the I would not recommend these people if my life depended on it!!
I hired this business to advertise my sedan service and monitor the phone callsInitially I received a few leads from using their service but none of the leads were sustainable, each one canceledI did not receive anything for this monthI received a breach of contract bill indicating I owed them nearly $for service I was never rendered
I received invoices from this company multiple timesI called and explained that they are not anywhere close to the area my business was in and that the account they have my name on is incorrectThe checked to verify the address and it is incorrect for my companyThey also can't send me the copy of the contract or tell me who signed this said contractMy company has one owner and I have not signed anythingAfter a year I got a call from a collection agencyI don't even have an existing account with this company and now my credit is going to be ruined from this said contract that I dont even haveI called and spoke with someone after the collection agency called me and was told they already reviewed my file and were not going to review it againMy attorney has been notified and this company will be going to jail for fraud
Product_Or_Service: There is no product or service
I was promised a website and search engine optimizationI paid and I never heard back from them.I called the number of the person I dealt with and he never called backI had to put a block on my Amex card because they continued to charge meI guess they just forgot about me
given only a day cancellation option before auto-renewal even though we were not paying our bill Also, the bill is much more than we could possib
Berry Company was advertising out church in a windstream directory for $per monthThe last payment made to them was a check for that amount written and sent on July 3, We were current and not past due Our Pastor said we never wanted or ordered that advertising and said I should stop paying them We missed cancelling in a day period per letter dated August 24, Even though we stopped paying they automatically renewed the ad for a yearI am writing this today May 2, Aug Sep Oct Nov Dec of and Jan of was billed $per monthFeb Mar Apr was to be $per monthThe balance owed as of today should be $ We just received a bill for $I spoke to a Berry corepresentative named *** *** and said we did not order the service and could not possible owe that much anyway He s
We have been receiving invoices for months from The Berry Company, for services that we did not contract for The services that we did last contract for, we prepaid
Product_Or_Service: advertising (not purchased)
Order_Number: none
Account_Number: no contract for serv
My predecessor and business partner signed up for the services of Vivial for digital advertisingAfter a non-successful endeavor, we decided to cancel our servicesI contacted two separate representatives from Vivial, both of whom claim to have cancelled my subscriptionI have confirmation emails from both of themI received my monthly Frontier (telephone service who 3rd party bills for Vivial) bill, which was dated day after my cancellation was "processed" by Vivial, which still showed my monthly amount due for VivialI called and spoke with a CSR who told me that I was paying for the month priorI spoke with a manager after, a *** *** who stated that was incorrect that my cancellation request never fully processedWhat's more, they did not cancel my entire service as requested, only a portion of itNow they are not returning my calls or emails in regards to the issue which I was promised would be resolvedIn Mr*** own words, he will find someone to hold ac
Vivial neglected to contact me during my day trial services periodConsequently, I canceledVivial refuses to cancel my account
I signed up for a day trial period for 'Berry' advertising servicesVivial neglected to contact me via phone or email during this trial periodSince no services had been provided I cancelled the accountMore than months, and countless phone calls later Berry continues to bill meTo this day, not one service has been provided yet their employees continue to call and harass my employees and I for paymentI have called several times, and spoken with representatives who assured me that the understanding was cleared up, and my account had been cancelledThen, yet again, I am invoiced and their reps call my businessI have referred them to my lawyer, to no avail
They are shaping up just to be another parasitic business 'services' company who seems to employ just bill collectors in a call centerI have told them that I am unwilling to (yet ag
Vivial failed to meet the terms and conditions of the contract, used misleading and deceptive sales practices
In March or April I signed a contract with Vivial for digital marketing, similar to SEO to drive customers to my websiteI was told I could expect something within weeks, and it took them a monthI never got the leads I was promisedI think the calls I got were from Vivial employees posing as consumersThe calls were weird; like how much it would cost to put a step inI asked one of the callers if he worked for Vivial, he didn't say noThe fishy calls I got from Vivial employees didn't want me to give them an in-home estimate, or come look at the job
The bill started out at about $They've sent it to *** *** * *** I tell them I did not get the service I was promised, and they say they will note it on my account, but then they call againI did not get even single customer from their lead service
unscrupulous pushy fast talking salesman made contract with unauthorized person
salesman called and talked to the bookkeeper He asked her if she was authorized to make a contract and she clearly states on the recording that she is NOT authorized but he pushes through a contract we do not advertising of any kind through this companythey cancelled next years contract but claim it is too late to cancel this year
The Berry Company is frauduantly charging me for a service I don't want
They contacted me about a year ago to advertise with themAt the time I spoke with the gentleman, he gave me the price of the service and I told him I would have to talk to my wife about it and call me the next day for the answerHe insisted we take care of all the details cause he knew she would say "yes"He informed me that it was a recorded line but he didn't say it would only record what he wantedWhen he called the next day, I didn't answer the call and two weeks later I got a billI contacted the company and told them the conversation and they played the recording back to meI asked the lady where the part was that I said to call me the next day after I talked to my wife and she didn't know what happened to it She said that if I didn't pay the amount it would just keep going up and turn it into collectionsShe didn't even try to get the man that set it up on the phone, she just wanted moneyI have
In I phoned Vivial and made arrangements over the phone to have my business put into the yellow pages the next year They also said something about putting me on the internet which I was not able to activate myself During the year I questioned my clients and discovered only one was obtained via the advertising from the yellow pages I decided to let the advertising laps At the end of the year I did receive something from Vivial which indicated if I wanted to continue I needed to send the notice back in I did not However, on my finial check to them for that year I wrote I wanted to cancel the service When the new phone books came out I glanced but did not see my add and was relieved I continued to receive bills from Vivial which I did not pay since I did not want the service Finally someone phoned me and told me they automatically renew it yearlyNo where did I ever see that was the case nor did anyone ever tell me that when I signed up for it I have gotten nothi
Our company purchased 8/ We received Vivial bills and wrote indicating cancel and didn't contract service Relentless collections have ensued
Our LLC purchased an existing business in August ' Our purchase agreement did not include notations of any existing obligations or contracts We retain the same physical address and PO Box as the previous owners had We received bills from Vivial and as the business operations manager, I provided written notice to cancel the "service", that we did not sign agreement and should not continue to receive billingThe LLC we purchase business from owned the company for only months - we understand that the "owners ago" were evidently who had contracted for this service
We started to receive collection calls in October Each conversation explained the above information I requested their 1st agent to send me a copy of any service contract which would indicate OUR liability or agreement with Vivial I was sent a document for me to
Stay away from this company There are many great companies in this region that are impeccable business consultants I cannot say Vivial is in that category Unprofessional, dishonest , and lack of expertise from almost every part of their staff I encountered Tyler b*** was unprofessional and what I consider " very green " His approach seemed to be just winging it then getting highly offended when his cavemen methods were questioned It's Shady dealings from companies are long gone if you want to sustain a reputable profitable company He has yet to learn this basic concept Stay very far away from this company if you want yours to prosper Trust me
I am receiving bills for advertising in the Berry pages that I did not consent to
I began receiving bills from the Berry company for advertising that I did not requestI did not set up the account that I am being billed onAttempts to contact customer service to clear up the situation were not responded to until days later, and then only with a generic form letter that said our services began with ACS and were automatically transferred to the Berry Company with the line that you must contact the Berry company within a very short amount of time, if you wish to not advertise with themI do not remember receiving such a notification in the pastRegardless, this type of charge should not be billed on such fraudulent terms
We cancelled because Vivial did not provide the services they claimed they wouldThey charged a cancelation fee that we don't think we should pay
A Vivial representative, *** ***, entered the *** *** office in February of with a proposition for generating leads tailored to the services that *** *** providesHe stated that Vivial would provide *** ***, five to six Bathroom Remodel leads per week for $a month He returned to our office a few times, each time reiterating the same claim
*** ***, *** executed a contract with Vivial believing that if Vivial even produced half the number of leads that it claimed it would, that the amount of $was acceptable (as long as the leads were with homeowners who had an earnest desire for a Bathroom Remodel and means to pay for such a service)Furthermore, if no leads were produced and given to *** ***, that there would be no charge(By the way no reason to doubt the no leads/no charge statement by salesma
The Berry Company took over the billing for our contract with the Yellow Pages Since then we have had issues receiving our bills in an efficient manorIn the time The Berry Company took over the billing, our contract endedThe company then "entered us into a contract for another year"This is not a contract that we verbally agreed to nor signed any contract of any kindWhen calling customer service to cancel our so called "contract", they said we are automatically enrolled each yearThey reached out to us about our new contract and had no response from our company, which automatically enrolled us in a contract that we never consented toWe have been going back and forth with The Berry Company for weeks to get the issue resolved and have had no resolution at all
Product_Or_Service: An ad in the yellow pages in the past
Account_Number: No contract authoriz
After poor communication and service I attempted to terminate a contract early and was told that there would be an early termination fee
signed contract in DecemberWas given a representative who later left the company given another representative who also left the company, failed to keep appointments, failed to return emails or stay in contactI called in today spoke with *** who admited that the company had dropped the ball but they were unwilling to cancel the contract early without a termination fee which was equal to the amount of staying on with them for the remainder of the contract period
I entered into a contract with Vivial at the end of SeptemberThey were to create a landing page on the internet for advertisingI was to approve the advertising, before it was to be put on internetThey did not allow me to view it at allThey put a terrible website out with there phone number on it.I wrote a letter on 10/19/canceling the contract and talked to my representativeThey will not respondThis is just a scam on small businessesThis bogus website ins now costing All-Dry of Ohio $10,to $25,weeklyIf suite needs to be filed to stop this companyThat will be my next move
I did not authorize any contract with this companythey use deceptive calling techniques to get employees to sound like they okay the advertising
I never authorized advertising with this companyThey use techniques to have employees say that we have authorized their serviceI have run into this with other companies
Our experience with Vivial was awful! This sales rep kept calling us to advertise with them so we thought we would give it a shotWe met with the Sales rep and asked him since we are just getting started with our business if we can do a month by month deal and he said yes He was also putting our ad under professions that we that we didn't do He really didn't listen to what we were saying he pretty much did what he wanted to do They wanted us to approve an add but it was for the wrong company so they had to redo it then we set up a website several things had to be corrected The Sales rep called us and asked us how we liked our website and described it to us but that was the website our daughter set up for us and not the one they set up for us that he was referring toThey also set up a facebook page and we asked them to have my daughter be an admin so she can change it to they way we wanted it to be and they failed to do so after requesting it three times All the calls we received from this so called website weren't even for our company they were for other companies So we cancelled everything and they charged us $for early cancellation fee I called them and asked why they were charging this fee when we were month by month and they said we don't do month by month contracts we do yearly ones and I told them the sales rep told us we could do month by monthI tried contacting the sales rep but he never replied to my emailsThey called and threatened to turn us to collections so I paid the I would not recommend these people if my life depended on it!!
I hired this business to advertise my sedan service and monitor the phone callsInitially I received a few leads from using their service but none of the leads were sustainable, each one canceledI did not receive anything for this monthI received a breach of contract bill indicating I owed them nearly $for service I was never rendered