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JSB Security Solutions, Inc.

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Reviews JSB Security Solutions, Inc.

JSB Security Solutions, Inc. Reviews (186)

I recently had a security system installed at my mother's home by one of your technicians, xxxxxHe was one of the most patient, kind and courteous persons I have
ever metNot only that, he was very professional and knowledgeable about his job
I would highly recommend this company to my family and friends based on this type of service received

xxxxx and xxxxx from JBS security were awesome to work with and the equipment installation was quick and easy to useThey arrived on time as promised and their overall service was exceptional

Wonderful experience with this companyThey were able to add additional security measures to our home for no extra cost and keep our rate the same as our old alarm system company The salesperson and the technician were both knowledgeable, friendly, polite and courteous

We chose JSB Security Solutions for our security needs; the experience from start to finish was both professional and enjoyableThey did an excellent job - prior to the install they explained all of our options and costs involved based on our system needs for both our home and business
Chris Colbert, our installer/tech was professional and made a number of good suggestions for placing sensors at various entry pointsHe took great care in his work and after the installation he fully explained the operation of the system, cleaned up after himself and gave us his number if we should need any further assistance
I would HIGHLY recommend JSB Security Solutions if your looking to switch, upgrade or need a security system

I am very pleased with my new alarm systemThe salesman and technicians were professionals that took their time explaining the process
Recommend 100%!

Great company to do business with The service tech xxxxx was on time, clean and very professional with the entire process Very satisfied!! They had my security system up and running within hours and left us safe and secureThanks

Very pleased with the customer service and knowledge of everyone invoved in the installation of our system The system has worked just as described and we have had no issues I HIGHLY recommend the Monitronics team to anyone looking to feel safe in your home

I was pleased with the representatives Aaron (Salesman) & Michael (Installer) who worked with me on obtaining a new Alarm System for our home They were very professional in their appearance and attitude They were young men who have a great future

JSB has been an amazing company to work with. I love that I can be in direct contact with the owner any time I need to and there's never a run around and All the techs I've experienced have been phenomenal.

The installer showed up at the scheduled time and stayed until everything was complete. There were lots of questions during the installation and all of the answers were full and complete. During the tutorial of the applications of the different platforms there were additional questions with fully described answers. We were very satisfied with the entire process and the technical information received.
We have already recommended XXXXX . JSB Security to one of the neighbors.

We have mixed feelings about our experience with JSB Security. Initially all was fine and the installation took place the same day we signed the contract. Subsequent to that we found the installer wired the new indoor panel through the existing xxxxx power panel in our garage so that when I went to remove the xxxxx box the wires to the JSB indoor panel were cut causing an outage for several days while a repair crew could be sent out. The repair was accomplished professionally.
Secondly we were informed that all we had to do was click on a link to send an email to xxxxx to discontinue our service with them, which I did. What we found out was that I had to write a letter to xxxxx, sign it, attach it to an email and send it to xxxxx. Subsequent to that we found out that xxxxx requires a 30 day notice to discontinue service so we were paying JSB and xxxxx for the same month of service.
Thirdly, while we were told that our rates with JSB were locked in for 5 years, the salesman failed to tell us if there would be any fees if we moved and discontinued service early. We thought of this after the fact and notified JSB when I called in about the poor installation. They said that would have to be referred to the sales department and we have yet to hear back. I believe the second and third issues should have been covered by the salesman as part of a full disclosure of what we should expect.

I wish to thank JSB Securities for their helpful and professional knowledge of their security system installed in my home last June. If anyone asks about this business and the service you provide I will be glad to give them a great review. Thanks again. xxxxx

We are very impressed with the service of JSB Security Solutions and our great new security system. The representatives are very knowledgeable, professional and courteous - a credit to the company.

Great experience with the JSB Rep and Installer. Very knowledgeable and courteous. Answered all my questions.

I had spoken to 5 other security companies prior to JSB - where all I got was the "Bait and Switch" where they quoted me a very low monthly rate and after making the system usable - the rate had tripled! On top of that, the other companies were all quick to pressure me into an install today "or the price could go up"!!
JSB had none of that unethical BS. xxxxx spent a half hour answering all of my questions and never put any pressure on me. Realizing that they offered the same equipment and service for a much lower monthly rate, I signed up for an install the next business day - and I live 2.5 hours away from their service tech. xxxxx did the install and was very knowledgeable and professional - again he spent half an hour explaining the system to my wife and I. Overall, this was the best experience I have had ordering any service - and I move very frequently. I'd recommend JSB to anybody.
xxxxx - xxxxx NC

JSB Security Solutions did a great job with our install. They are responsive, flexible, and priced fairly for the value they deliver. I highly recommend them.

I have been very pleased with the assistance I have received from JSB Security Solution, Inc. The salesman was very knowledgeable about his product and the appointment times were kept as well. The installation was completed in one visit and has been functioning very well since.

xxxxx your sales representative was very knowledgible and anwered all our questions about your security system:
The Technician who installed the system answered all our questions related to the system he even showed us how to use it: Both men were polite and respectful: We will tell all of our friends, family and neighbors about your security system:

Good product and works well.

JSB Security Solutions is the best company I have worked with. I used to sell security systems myself and the company I worked for restricted my ability to help the customer. I feel that JSB Security Solutions truly cares about the customer. My conversation with the sales rep was very professional and he was focused on my desires for my house. When the technician arrived, he was clean, well kept and had a wonderful personality. Together we came up with the best plan to protect my home. I would suggest this company to all of my family and friends.

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Description: Security Control Equipment & System Monitors

Address: 4801 E Independence Blvd STE 914, Charlotte, North Carolina, United States, 28212-5495

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