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JSB Security Solutions, Inc.

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Reviews JSB Security Solutions, Inc.

JSB Security Solutions, Inc. Reviews (186)

The staff members from the company were friendly, helpful and answered all of my questions.

Great experience with this company so fast. Sales rep was honest and provided great detail on the products and services. Install tech was excellent as well. He was very professional and made sure my wife and I were comfortable using the system.

JSB Security Solutions were very professional when making their service call and installing my security system. They also stated to pay off the balance of my old security contract which I just submitted for reimbursement. I am very pleased with the company and they way they approach potential customers, very professional and with ID so you know who they are. I am very satisfied with them as a new customer.

Very professional and personable.

Switching to JSB from ADT has been great so far. [redacted] explained everything very well when we signed up and was super nice. It amazed me that there were techs in the area within 15 minutes to switch over our system. They were both very nice and explained the system and the website perfectly so that we understood where to go and what to do. I would definitely recommend this company to family and friends.

I am very pleased with how fast my new alarm system was installed. It was installed the same day and the system is very easy to use. I love the fact that it does not use a wired telephone line. If Im away from home I can login online and arm my system if I forget to do so. I can also view live footage of inside my home. The service was great from the sales associate.

They receive a two thumbs up.

I had a great experience with this company. Everyone is very professional . My installer was very professional and knowledgeable . He walked me through every step and answered all my questions. I would recommend with company to anyone

Recently I switched security systems due to the enhanced capabilities provided by JSB Security Solutions, Inc. I am very pleased with my new [redacted] Touch Security System. The alarm system installation and monitoring provided by JSB Security Systems Inc. was professionally installed. [redacted], security sales rep, was very professional. He thoroughly explained the [redacted] System. Additionally, the two installers - [redacted] and [redacted] were efficient and professionally installed the system in minimal time. I highly recommend this system to anyone. I am now getting familiar with all the new features and added capabilities.

I recently had JBS Security Solutions install a security system in my home. The representations that came to my home were very professional and thorough in explaining the system and the installation process. Installation took about an hour and the technician that installed the system was also very professional and explained the system in detail and gave me hands on time to use the functions and made sure I had no additional questions before leaving. I am pleased with my system and would recommend JSB Security Solutions to family and friends.

My experience with JSB Security was spectacular. Everyone that we dealt with was very professional and courteous. The installer was there within an hour of requesting the service, although we had to reschedule, they did accommodate us for the very next day. Our sales representative, [redacted]., was very knowledgable, professional, and an all around nice guy. He did not try to "sell" us and was interested in working with us to set up what we needed, not sell us something that we did not. In the end, we ended up with a system that was perfect for our family and home. The team that called to schedule the appointment and check on our experience was timely and polite. Thank you JSB for giving our family piece of mind and protecting our home. I would definitely recommend this business to anyone looking for a security system to fit their needs.

I was very impressed with both the sales person and technical follow up, installation and training.

Our system was installed on 08/13/2013 replacing an ADT basic system that was in place for six years. We are senior citizens (in our 80's). At this point, the JSB system has been in place for two days. We find it is more user friendly and easier to navigate. It has more advanced sound and visual features that our outdated basic ADT design lacked. We cannot comment on monitoring and/or maintenace effectiveness for lack of any experience over this short period of time. For the sake of progress, the wireless monthly cost is somewhat higher than the landline

predecessor. The enhanced design process and installation of the system was almost seamless. The user training and familiarization process was very professional and complete.

The excellent installation, design and training afforded was entirely due to the efforts of [redacted], who was professional and knowledgeable. [redacted] was polite and showed respect for the customer's property leaving it just as he found it.

I have been very pleased with my new [redacted] system. I find it very user friendly and feel more secure knowing there are additional back ups to the system. I like the idea of receiving emails if an event occurs on the system that I need to know about as well as having a medical alert system and pendant available should I need medical attention. The staff was wonderful.

We appreciate the ease and speed of installation provided by the tech team and the in-depth, transparent presentation of information by the representative.

We recently had a new security system installed by JSB Security Solutions, Inc. It was a very simple process thanks to the team at JSB. Everyone one we came into contact with, whether in person or over the phone, was extremely knowledgeable, helpful and friendly. They made sure we understood the system purchased and that we were fully trained to use before leaving. I would gladly recommend them to anyone looking for a new security system.

I recently had my home security system updated from one well-known manufacturer's equipment to the newer equipment used by JSB Security Solutions. The Sales Team thoroughly explained what I would be getting and answered all of my questions. The technicians were very pleasant and installed the system in a timely manner. They explained the system's many advantages and tested it. Contact numbers for all JSB people involved were left with us in case we had questions later. I found the whole experience quite refreshing since in today's business environment, customer satisfaction seems to have been lost. Great job JSB.

From start to finish JSB Security Solutions personnel, their knowledge and expertise rendered the switch of my current archaic security system to an advanced/updated system a smooth transition. [redacted] and his cohort, [redacted], and [redacted]. were terrific. [redacted]s explanation of the advanced functionality, the integration of the latest technology to optimize the response time was clear and concise. We can now take advantage of using our smart phones to monitor our home security system. [redacted] is a super installer,removed our old system and had our new system on-line in a few hours. Also adding the smoke detector to the monitoring system gives us comfort to know when no-one is home, our home and pet will be safe.

The JSB Security Solutions, Inc. people were very informative and nice. They discussed all the features and benefits of the security system and the price was reasonable for the service and equipment they were offering. The installer was fast and trained us on how to use the system. We are very pleased with the system and the service.

We recently had our security system upgraded by JSB Security Solutions and they did an excellent job. Prior to the install they explained all of our options and costs involved base on our system needs for our home. The installer was professional and made a number of good suggestions for placing sensors at various entry points. After the installation he then fully explained the operation of the system.

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Description: Security Control Equipment & System Monitors

Address: 4801 E Independence Blvd STE 914, Charlotte, North Carolina, United States, 28212-5495

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