First of all, I would like to apologize for the oversight in how I spelled Mr***'s nameIt was certainly not meant in a disrespectful manner in any way, shape or formAgain, it was simply an error on the part of the responderMcCluskey Chevrolet will reimburse for the smart key with proper documentation forwarded to me via email, fax, mail, or hand delivery to my attentionAll of these means of providing me with such is shown below: Karen S***, McCluskey ChevroletFax ###-###-####email: s*[email protected]: Kings Auto Mall Road, Cincinnati, OH 45249As per our Used Car Inventory Sales Manager, the cost for the pin-striping to be applied to the vehicle should cost approximately $We will send Mr*** a *** gift card in the amount of $to cover this expenseI will mail this out to the customer today, August 6, 2015.Mr*** purchased a used vehicle, with mileage of approximately 40,miles from us. The strut situation he describes is a and customary type of repair for this vehicle, with that type of mileageAlthough this is the case, and as a gesture of customer goodwill, McCluskey Chevrolet is willing to pay one-half of the cost of this repair - with proper documentation provided to us of the work performed by a reputable repair center - for this repair onlyOnce that work is performed (strut issue), and documentation is provided as requested above, a check will be issued to Mr***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The Dealer has just brushed this complaint to one side, they have not addressed the whole issue, not that I expected them to. The public needs to be aware of there financing tactics.regards*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am still waiting on my check! As to why I'm still not satisfied is due to the fact that I was there 3x to have a key fob issue taken care of and finally on the third *** they got my old fob working, but still had to go through so much just to get it right to begin withNot my problem that they didn't know how to program it correctly the first 2x and to be out of a car for daysSo I feel I shouldn't have been charged for them to finally have the fob working which is around 60.00. And as to why I told her to mail the check is I'm at least an hour away one way!
Regards,
*** ***
First of all, I would like to apologize for the oversight in how I spelled Mr***'s nameIt was certainly not meant in a disrespectful manner in any way, shape or formAgain, it was simply an error on the part of the responderMcCluskey Chevrolet will reimburse for the smart key with proper documentation forwarded to me via email, fax, mail, or hand delivery to my attentionAll of these means of providing me with such is shown below: Karen S***, McCluskey ChevroletFax ###-###-####email: s
*[email protected]: Kings Auto Mall Road, Cincinnati, OH 45249As per our Used Car Inventory Sales Manager, the cost for the pin-striping to be applied to the vehicle should cost approximately $We will send Mr*** a *** gift card in the amount of $to cover this expenseI will mail this out to the customer today, August 6, 2015.Mr*** purchased a used vehicle, with mileage of approximately 40,miles from us. The strut situation he describes is a and customary type of repair for this vehicle, with that type of mileageAlthough this is the case, and as a gesture of customer goodwill, McCluskey Chevrolet is willing to pay one-half of the cost of this repair - with proper documentation provided to us of the work performed by a reputable repair center - for this repair onlyOnce that work is performed (strut issue), and documentation is provided as requested above, a check will be issued to Mr***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The Dealer has just brushed this complaint to one side, they have not addressed the whole issue, not that I expected them to. The public needs to be aware of there financing tactics.regards*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am still waiting on my check! As to why I'm still not satisfied is due to the fact that I was there 3x to have a key fob issue taken care of and finally on the third *** they got my old fob working, but still had to go through so much just to get it right to begin withNot my problem that they didn't know how to program it correctly the first 2x and to be out of a car for daysSo I feel I shouldn't have been charged for them to finally have the fob working which is around 60.00. And as to why I told her to mail the check is I'm at least an hour away one way!
Regards,
*** ***