LendingClub Corporation

Initial Business Response /* (1000, 6, 2015/12/14) */
Thank you for giving Lending Club the opportunity to respond to *** ***'s Revdex.com (Revdex.com) complaintWe apologize for any inconvenience to Mr***, and we would like to explain the payoff for his Lending Club loan
Lending Club received Mr***'s payoff check in the amount of $12,on 11/09/His contractual monthly payment date is the 9th of every month and, at the time the check was received, his monthly payment was currently processingThe monthly payment failed; however, Lending Club was able to apply the payoff check to the current outstanding balanceNo additional interest accrued on his loan from the day we received the payoff check (11/9/15) and his account is currently paid in full
The payoff check was in excess of the outstanding loan balanceThere is no record of Mr*** contacting Lending Club to inquire about his payoff amountThe refund for Mr***'s overpayment is being processed and will be sent via overnight delivery per his requestWe apologize for the confusion this may have caused him
If there are further questions regarding this matter, please have Mr*** contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat 6am-5pm PST
Initial Consumer Rebuttal /* (2000, 8, 2015/12/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Check was received by The Lending Tree on 11/5/I called them because only $9,had posted to the accountIf the Revdex.com had not contacted them on my behalf I would have had to contact an attorneyThank you very much

Initial Business Response /* (1000, 5, 2014/12/16) */
Lending Club is in receipt of Revdex.com (Revdex.com) complaint case number XXXXXXXXLending Club is aware of the situation referenced in the complaint to the Revdex.comThe circumstances of the event to which Mr*** *** has
fallen victim are not the result of any actions by Lending Club or its affiliatesWe are sorry to report that Mr*** was defrauded by an ongoing scheme where the Lending Club name or a variation of Lending Club is used to entice victims to pay up-front fees for non-existent loans
It appears that after a victim has applied for a loan online through an unaffiliated website, the victim's loan request information is somehow obtained by the fraudstersThe fraudster then contacts the victim using the Lending Club name or a variation of Lending ClubThey promise the victim that they can obtain a loan through Lending Club by paying an application feeIn some instances, the fraudsters return to the same victim multiple times requesting additional funds in exchange for securing a loanFunds are usually transferred to the fraudsters through the use of a Green Dot or Vanilla Visa card (or similar device), companies with whom Lending Club has no relationship
All loans obtained through the Lending Club platform are made without any application fee and are funded by WebBank, a Utah Industrial BankInformation regarding the relationship between Lending Club and WebBank may be found on our website at lendingclub.com
Regrettably, Mr*** is another victim of this fraud schemeHe is not a consumer who has engaged in any financial transactions with Lending ClubThe people he spoke with were part of the fraud schemeThe application fees delivered by Mr*** were not sent to Lending Club; they were likely sent directly to the fraudsters
The Lending Club Fraud Department has reached out to Mr*** to contact usUpon contacting us, we will advise him that he is a victim of this fraud scheme and will recommend that he add a fraud alert to his Credit bureau report as well as file a complaint with the FTC
To our knowledge, these fraudsters have not been found to date and continue to prey upon their victims
Lending Club continues to work with consumers and any and all appropriate and willing law enforcement agencies to find and prosecute these fraudsters (FBI Complaint Id: IXXXXXXXXXXXXXXXX, FTC Complaint Id: XXXXXXXX)The United States Secret Service (San Francisco chapter) met with Lending Club on 11/13/to discuss this issue and has since launched their investigation
Initial Consumer Rebuttal /* (2000, 7, 2014/12/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/12/22) */
Thank you for giving Lending Club the opportunity to respond to *** ***' Revdex.com (Revdex.com) complaint
Under the Fair Credit Reporting Act (FCRA), consumer credit reporting agencies, such as Transunion and Experian,
are permitted to include a consumer's name on lists used by creditors or insurers to make firm offers of credit or insurance not initiated by the consumer ("Firm Offers")Under these same rules, Firm Offers must include instructions for how the consumer may opt-out of receiving future offersLending Club received Ms***' request to opt out of marketing material on 11/20/via emailWe promptly removed the contact information she provided in her email from our marketing list
Once Lending Club opts out a mailing address, it may take three to five weeks for all postal mail to stop arriving at the stated addressIn some instances, there may be marketing materials that were sent prior to our processing of an opt-out requestLending Club apologizes for the inconvenience we may have caused Ms***
If there's another address where Ms*** has been receiving mail that she also wants us to remove from our list, please have her contact Lending Club
We thank you again for the opportunity to respond to this complaint brought to your attention by Ms***To the extent that Ms*** has further questions, please have her contact Lending Club directly by email at ***@lendingclub.com or phone at XXX-XXX-XXXX Mon-Sat 6am-5pm PST

Initial Business Response /* (1000, 5, 2015/05/21) */
Thank you for giving us the opportunity to respond to *** ***'s Revdex.com complaintWe understand Ms*** is disappointed, and we would like to clarify the pre-approval process
Lending Club uses information provided
by credit bureaus, including credit score, outstanding debt, payment history, and recent credit activity, to identify potential borrowers and send pre-approved loan offers
At the time of loan application, Lending Club asks the applicant for other important information, such as the applicant's personal annual income and employment statusBecause several weeks can pass *** the pre-screening process and the actual application, we also request updated information from the credit bureausBoth sets of information are used to determine if an applicant qualifies for a loan offer at that time
Common reasons for being declined for a loan after receiving a pre-approved offer are that an applicant's current outstanding debt is too high relative to the applicant's personal annual income or that changes have occurred in the applicant's credit report since pre-screeningThe specific reasons why Ms***'s loan application was declined are provided in an adverse action notice, which can be viewed by logging into her Lending Club account summary
Loans originated through the Lending Club platform are underwritten and made by WebBank, Salt Lake City, UT, member FDICLending Club delivered the adverse action letter to Ms*** on behalf of WebBank
Please note that the pre-screening process and loan application do not affect an applicant's credit score, because neither action is reported to credit bureaus as a hard credit inquiryMs*** is eligible to apply again for a loan via Lending Club in the future
To ensure Ms*** does not receive any future unwanted contact from Lending Club, we removed her contact information from our email and direct mail marketing listsIf there are further questions regarding this matter, please have Ms*** contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat 6am-5pm PST

Initial Business Response /* (1000, 5, 2015/11/18) */
Thank you for giving us the opportunity to respond to *** ***'s Revdex.com complaint
Mr*** contacted Lending Club on 10/19/stating he sent in a check to pay off his loan through Lending ClubHe also advised the
check cleared his deposit account on 10/14/15, but that his Lending Club account did not reflect the paymentUpon further research, Lending Club discovered the check had been received and processed by Lending Club's processing bank; however, the check was missing information which prevented the timely application to Mr***'s loan
A Lending Club representative reached out to Mr*** to obtain information and discuss the issue in detailThe funds have been applied to his account as of 11/17/15, with an effective date of 10/14/15, and his loan is now paid in fullWe have adjusted the account so that interest did not accrue after 10/14/Additionally, Mr***'s payments have been reported as on-time to the credit bureaus
We thank you again for the opportunity to respond to this complaint brought to your attention by Mr***If there are further questions regarding this matter, please have Mr*** contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat 6am-5pm PST
Initial Consumer Rebuttal /* (2000, 7, 2015/11/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This situation is resilved

Initial Business Response /* (1000, 5, 2014/09/26) */
To whom it may concern:
Lending Club has received a Complaint Activity Report for Case # XXXXXXXX and would like to take this opportunity to respond to the Revdex.com regarding this consumer's complaint
Lending Club has
partnered with Folio Investing, a registered broker dealer, to allow investors access to buy and sell Lending Club Notes via a secondary market trading platformLending Club accountholders must apply separately for trading accounts in order to access this secondary market trading platform, which is operated by Folio InvestingAs part of this trading account application process, we collect investor information as submitted by the investor and provide this to Folio Investing, who then reviews and approves the application to enable the investor to access the trading platformMr***'s complaint concerns this trading account application process
Mr*** applied for a trading account and in doing so, provided an address that contained appended information beyond the physical street address that did not relate to the address itselfAs a result, when the application was submitted to Folio for approval, the extra information prevented Folio from verifying the address automatically, which caused a delay in the processing of his applicationWe reached out to suggest the consumer remove the appended information to expedite the approval processHe subsequently made the requested change, and Folio Investing approved the application promptly after we notified them that the client had corrected his addressWe then reached out to the consumer to confirm that his trading account application had been approvedHe appeared satisfied with the resolution and responded to our email to thank us for completing his request
Folio Investing has also provided a response, which we emailed to the consumer and have attached here for your records
We consider this matter resolved

Initial Business Response /* (1000, 5, 2014/08/13) */
Lending Club values feedback from investors on its platform, and we thank you for the opportunity to respond to Ms***'s complaint
First, we would like to assure you that our representative took Ms***'s concerns very
seriously, and the issues that she raised with respect to her investment in loan #XXXXXXX were escalated internally on the same day that she called us, June 30thWhen Ms*** filed this issue with the Revdex.com on August 4th, her escalated case was still open and pending resolution with our Investor Services team
At this time, we have thoroughly reviewed this matterAs a result of borrower payments and collection efforts, the status of the loan in which Ms*** invested changed very quickly in our systemsWhile we recognize that the automated loan status updates that Ms*** viewed may have seemed unclear, the updates were appropriate given the unusual and rapidly changing payment status associated with the loanWe sincerely regret any confusion that Ms*** may have experiencedWe are currently reviewing our processes to determine whether enhancements can be made that would allow us to provide additional, helpful information to investors while continuing to protect borrowers' privacy and sensitive information
We thank you for the opportunity to respond to this complaintPlease let us know if there are any further questions on this matterMs*** is welcome to contact Lending Club Investor Services directly via email: ***@lendingclub.com or by phone: XXX-XXX-XXXX Mon-Fri7am-5pm PST
Initial Consumer Rebuttal /* (2000, 7, 2014/08/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank youThe response that I received answered the questions that I had and resolved some of the concerns that I had with the platformIt definitely felt different than the prior response that I was getting from my concerns on these loansI look forward to the improvements that the representive mentioned that LendingClub is working on

Initial Business Response /* (1000, 5, 2015/07/08) */
Thank you for giving Lending Club the opportunity to respond to *** ***' Revdex.com (Revdex.com) complaint
Under the Fair Credit Reporting Act (FCRA), consumer credit reporting agencies are permitted to include a
consumer's name on lists used by creditors or insurers to make firm offers of credit or insurance not initiated by the consumer ("Firm Offers")Under these same rules, Firm Offers must include instructions for how the consumer may opt-out of receiving future offersLending Club direct mail solicitations include a toll-free telephone number, as well as addresses for each of the three major national credit reporting agencies, which consumers can call to opt-out of all Firm OffersAdditionally, the solicitation includes a mailing address and email for consumers to specifically opt-out of communications from Lending Club
We have received and complied with Ms***-***'s faxed request to opt-out, which included the mailing address where she no longer wishes to receive direct mail; however, the faxed request did not include her email addressTo ensure that she does not receive any future unwanted contact via email, we need to confirm Ms***' email address
To provide confirmation of her email address, or If there are any further questions regarding this matter, please have Ms*** contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat 6am-5pm PST

Initial Business Response /* (1000, 10, 2015/03/27) */
Lending Club is in receipt of Revdex.com (Revdex.com) complaint case number XXXXXXXX submitted by *** *** and would like to clarify the pre-approval process and explain the adverse action notice she received
Lending
Club uses information provided by credit bureaus, including credit score, outstanding debt, payment history, and recent credit activity, to identify potential borrowers and send pre-approved loan offers based on those criteriaWhen a potential *** goes online to apply for a loan, we ask for additional information from the applicant and updated information from the credit bureaus to determine if we can provide loan offers for the applicant
Lending Club will not process any loan request without the ***'s full authorizationTo complete this authorization, the *** must electronically acknowledge their acceptance before submitting a request for loan offersAll loans are made by WebBank, a Utah-chartered Industrial Bank, member FDIC
When Ms*** submitted her online loan request to Lending Club she agreed to Lending Club's Terms of Use and Credit Profile Authorization through electronic signatureOnce we received her loan request and authorizations, Lending Club evaluated the information she provided and obtained her consumer credit report as part of the application process
Unfortunately, we were not able to offer Ms*** the full amount of the loan she requested, but she was presented with counter-offersMs*** is not required to select a loan offer and has no obligation to continue with the loan processHowever, Lending Club's policy requires us to provide Ms*** with an Adverse Action notice if no offers are selected by the time the offers expireOffers expire in the Lending Club system after daysThe Adverse Action notice explains the specific reason(s) why we could not approve Ms***'s full amount of the loan she initially requested
Please note that the pre-screening process and loan application did not affect Ms***'s credit score, because neither action is reported to credit bureaus as a hard credit inquiry
Lending Club has taken the necessary steps to ensure that Ms*** will no longer receive mail and email solicitations from our companyWe have removed her contact information from our marketing database
We thank you again for the opportunity to respond to this complaint brought to your attention by Ms***If Ms*** as any further questions or concerns, please have her contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat6am-5pm PST

Initial Business Response /* (1000, 5, 2015/03/18) */
Thank you for giving Lending Club the opportunity to address *** ***'s complaint to the Revdex.com
Mr*** applied for a loan with Lending Club on February 24, Before Lending Club issues out a loan, we
evaluate the loan application as part of our approval processWe have strong, proprietary identity verification and authentication mechanisms to ensure that an application is valid and to avoid the risk of identity theft or any prohibited use of the loanOur application process is completed online; therefore, we often look to verify identity via a phone conversation during which we ask several personal questions that only the individual would know
After speaking with Mr***, we were unable to verify the information on his applicationThere were details in his loan application that indicated his loan was delivered to Lending Club through a third party (broker)Lending Club does not accept applications through brokersApplying for a loan through Lending Club is free, and no loan broker or *** is authorized to charge a fee or submit an application on someone else's behalfAs a result of this, Lending Club could not proceed with the loan and removed the applicationMr*** can log into his Lending Club account to read more about this decision on his Adverse Action notice
As he was informed, Mr*** is welcome to reapply for a loan through Lending ClubTo reapply, Mr*** will need to create a new Lending Club account by using an email address not used with his original applicationLending Club uses email addresses as unique identifiers for our loans which can prohibit a borrower to re-use an email address
We thank you again for the opportunity to respond to this complaint brought to your attention by Mr***If Mr*** as any further questions or concerns, please have him contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat6am-5pm PST

Thank you for giving Lending Club the opportunity to respond to *** ***’s Revdex.com (Revdex.com) complaint.
Lending Club takes our consumer’s privacy and security seriously. When borrowers notify us they may be a victim of identity theft, Lending Club conducts a thorough
investigation to determine if a loan has been fraudulently obtainedWe may request documentation as appropriate to conduct our investigation
Lending Club opened a fraud investigation on behalf of *** *** on 3/23/2017. We conducted a reasonable investigation using the information available to us, and her fraud claim was suspended on 4/28/2017. Upon receipt of this complaint, Lending Club reopened her fraud claimThe investigation is currently ongoing
We thank you again for the opportunity to respond to this complaint brought to your attention by *** ***If *** *** has any further information to assist us in pursuing the investigation please contact Lending Club at ***To the extent that she has any further questions about this complaint, please contact Lending Club directly by email at *** or phone *** Mon-Fri 6am-5pm PST

Complaint: ***I am rejecting this response because: You do not charge off until after days, I was days late because I was unemployed and informed you before I missed the first payment, along with our house paymentI kept them informed about the situation from September into October, and NovemberWe didn't have the moneyI got another job and was able to resume payments in November, contacted them, told them they could resume the auto draft and thanked them for all their help and understandingThe did not abide by their own rulesI have contacted all the credit bureaus and *** ***, and I'm making the emails to and from them publicMy friend is an attorney, and I am awaiting his response to what my legal options areI have also started an internet search, posting reviews where I canNo one should be allowed to treat people this way and ruin their credit because of something that happens that is beyond their controlIts not like I'm an addict that doesn't want to pay my bills, I'm a nurse, who is the hands & feet of ***, every dayI just want to pay the loan off and have my husbands credit corrected?Sincerely,*** ***

Thank you for giving us an additional opportunity to follow up on Mrs*** *** Revdex.com complaint
LendingClub records indicate Mr***’s loan was outsourced on 10/17/to a professional collections agency due to being over days past due for his September monthly payment. It was then charged off on 1/31/after being days past dueAfter a loan is charged off, it may be sold to a debt buyer at any timeLendingClub records indicate that due to non-payment, Mr***’s loan was sold to ** *** *** *** *** on February 12,
It is LendingClub’s policy to report all account experiences to one or more of the major credit reporting agenciesLendingClub reports both positive and negative payment historiesLate payments, missed payments, or other defaults may be reflected in a borrower’s credit reportTo remain fair and impartial to all borrowers, we are unable to make modifications or exceptions to our credit bureau reporting policy.LendingClub strives to provide the very best service to all of our customersWe’re sorry we didn’t meet Mrs*** and Mr***’s expectations and appreciate the feedbackWe thank you again for the opportunity to respond to this complaint brought to your attention by Mrs***If Mrs*** or Mr*** have further questions about this complaint, please have them contact LendingClub directly by email at *** ** *** ** *** Mon-Fri 6am-5pm Pacific Time and Sat 8am-12pm Pacific TimeIf Mr*** would like to discuss his payments options, please have him contact *** *** *** *** ** ***

Please don't be taken in by the ads this company sends out, You are not really pre-approved even tho that's what the solicitations sayUnless you have a pay stub instead of income from multiple sources (such as annuities and pensions and LLC income) they can't handle itAfter well over a month of sending in the same 1099s, bank statements and income tax statements or times they finally got around to saying they couldn't process a loan
The communication with is on the phone was a jokeNone of them know how to read a or bank statements or income tax statements a far cry from credit union or bank loan officers
Just don't get sucked inI was stupid

Initial Business Response /* (1000, 5, 2015/11/17) */
Thank you for giving Lending Club the opportunity to respond to *** ***'s Revdex.com complaint
In February 2015, Mr*** registered as a Lending Club investorA Lending Club representative assured him
that a bonus would be credited to his accountUnfortunately, this was not followed through in a timely fashion
Thanks to Mr***'s inquiry about the status of his bonus, Lending Club conducted an investigation into the issueA Lending Club representative discussed the specifics with Mr*** and resolved the situation to his satisfactionNo other accounts were impacted
Lending Club apologizes for the delay in the processing time of Mr***'s bonus and any confusion that may have caused
To the extent that Mr*** may have further questions, please have him contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Fri 7am-5pm PST
Initial Consumer Rebuttal /* (2000, 7, 2015/11/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/05/27) */
Thank you for giving us the opportunity to respond to *** ***'s Revdex.com complaintWe understand Ms*** is disappointed, and we would like to clarify the pre-approval process
Lending Club uses information
provided by credit bureaus, including credit score, outstanding debt, payment history, and recent credit activity, to identify potential borrowers and send pre-approved loan offers
At the time of loan application, Lending Club asks the applicant for other important information, such as the applicant's personal annual income and employment statusBecause several weeks can pass *** the pre-screening process and the actual application, we also request updated information from the credit bureausBoth sets of information are used to determine if an applicant qualifies for a loan offer at that time
Common reasons for being declined for a loan after receiving a pre-approved offer are that an applicant's current outstanding debt is too high relative to the applicant's personal annual income or that changes have occurred in the applicant's credit report since pre-screeningThe specific reasons why Ms***'s loan application was declined are provided in an adverse action notice, which can be viewed by logging into her Lending Club account summary
Loans originated through the Lending Club platform are underwritten and made by WebBank, Salt Lake City, UT, member FDICLending Club delivered the adverse action letter to Ms*** on behalf of WebBank
Please note that the pre-screening process and loan application do not affect an applicant's credit score, because neither action is reported to credit bureaus as a hard credit inquiryMs*** is eligible to apply again for a loan via Lending Club in the future
To ensure Ms*** does not receive any future unwanted contact from Lending Club, we removed her contact information from our email and direct mail marketing listsIf there are further questions regarding this matter, please have Ms*** contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat 6am-5pm PST

Initial Business Response /* (1000, 5, 2015/05/21) */
Thank you for giving us the opportunity to respond to *** ***'s Revdex.com complaintWe understand Ms*** is disappointed, and we would like to clarify the pre-approval process
Lending Club uses information
provided by credit bureaus, including credit score, outstanding debt, payment history, and recent credit activity, to identify potential borrowers and send pre-approved loan offers
At the time of loan application, Lending Club asks the applicant for other important information, such as the applicant's personal annual income and employment statusBecause several weeks can pass *** the pre-screening process and the actual application, we also request updated information from the credit bureausBoth sets of information are used to determine if an applicant qualifies for a loan offer at that time
Common reasons for being declined for a loan after receiving a pre-approved offer are that an applicant's current outstanding debt is too high relative to the applicant's personal annual income or that changes have occurred in the applicant's credit report since pre-screeningThe specific reasons why Ms***'s loan application was declined are provided in an adverse action notice, which can be viewed by logging into her Lending Club account summary
Loans originated through the Lending Club platform are underwritten and made by WebBank, Salt Lake City, UT, member FDICLending Club delivered the adverse action letter to Ms*** on behalf of WebBank
Please note that the pre-screening process and loan application do not affect an applicant's credit score, because neither action is reported to credit bureaus as a hard credit inquiryMs*** is eligible to apply again for a loan via Lending Club in the future
To ensure Ms*** does not receive any future unwanted contact from Lending Club, we removed her contact information from our email and direct mail marketing listsIf there are further questions regarding this matter, please have Ms*** contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat 6am-5pm PST

Initial Business Response /* (1000, 5, 2015/02/10) */
Thank you for giving Lending Club the opportunity to respond to *** ***'s RevDex.com (Revdex.com) complaint
Lending Club is very excited about helping people achieve their financial goalsBecause Lending Club has a
different application process than a traditional bank, we understand there may be some hesitation about our application process and providing sensitive information onlineUntil a loan offer is accepted and all four remaining steps of the application are completed to list a loan, rates are subject to change due to changes to the borrower's credit profile or changes to market conditionsAs a result of this, Lending Club pro-actively reaches out to potential consumers to answer any questions and to help clarify the application process
Our records indicate Ms*** submitted an application for a loan through Lending Club; however, we were unable to provide an offer for the full amount requested and instead presented Ms*** with counteroffersWe understand that Ms*** received several emails from a loan specialistThis was an effort to clarify any questions Ms*** had concerning the counteroffersBecause Ms*** did not accept an alternate offer, Lending Club was required to send an Adverse Action notice listing the reasons why we could not approve her initial requestWe apologize for any confusionPer her request, Ms*** has been removed from our marketing system
We thank you again for the opportunity to respond to this complaint brought to your attention by Ms***To the extent Ms*** has any further questions or concerns, please have her contact Lending Club directly by email at ***@lendingclub.com or phone XXX-XXX-XXXX Mon-Sat 6am-5pm PST

Initial Business Response /* (1000, 5, 2015/12/30) */
Thank you for giving Lending Club the opportunity to respond to *** ***'s Revdex.com (Revdex.com) complaint
We are aware of the situation referred to in the complaint to the Revdex.comThe circumstances of the event to which Ms
*** has fallen victim are not the result of any actions by Lending Club or its affiliatesWe are sorry to report that Ms*** is a victim of an ongoing scheme where the Lending Club name or a variation of Lending Club is used to entice victims to pay up-front fees for non-existent loans, which is known as an Advanced Fee Scam
It appears that after a victim has applied for a loan online through an unaffiliated website, the victim's loan request information is somehow obtained by the fraudstersThe fraudster then contacts the victim using the Lending Club name or a variation of Lending ClubThey promise the victim that they can obtain a loan through Lending Club by paying an application feeIn some instances, the fraudsters return to the same victim multiple times requesting additional funds in exchange for securing a loanFunds are usually transferred to the fraudsters through the use of a Green Dot or Vanilla Visa card (or similar device), companies with whom Lending Club has no relationship
Furthermore, all loans through Lending Club are made without any application fee and are funded by WebBank, a Utah Industrial BankInformation regarding the relationship between Lending Club and WebBank may be found on our website at lendingclub.com
Regrettably, Ms*** is another victim of this fraud schemeShe is not a consumer who has engaged in any financial transactions with Lending ClubThe people she spoke with were part of the fraud scheme
The Lending Club Fraud Department spoke with Ms*** on 12/18/and an email was sent on 12/17/to explain the scam and these recommended next stepsLending Club recommended that Ms*** add a fraud alert to her Credit Bureau report, file a complaint with the Internet Crime Complaint Center, and report the scam to her state's Attorney General
Lending Club continues to work with consumers and any and all appropriate and willing law enforcement agencies to find and prosecute these fraudsters (FBI Complaint Id: IXXXXXXXXXXXXXXXX, FTC Complaint Id: XXXXXXXX)The United States Secret *** (San Francisco chapter) met with Lending Club on 11/13/to discuss this issue and has since launched their investigation

Initial Business Response /* (1000, 5, 2014/06/10) */
Revdex.com Complaint Case # XXXXXXXX
Consumer: *** ***
Case Opened: XXXX-X-XX
Consumer Complaint:
Never applied for a loan with Lending Club
Desired Resolution
To understand how the loan was activated and by whom
Thank you
for giving us the opportunity to respond to the Revdex.com complaint filed by Ms*** ***
Our records indicate that Ms*** applied for a business loan through the Lending Club website on 4/17/However, Lending Club has not approved a business loan application for Ms***Thus, Ms*** is not contractually obligated to a loan through Lending Club at this point in time
If Ms*** believes that she is a victim of identity theft and someone fraudulently applied for a Lending Club loan using her name or business name, we advise her to contact the three credit bureaus - TransUnion, Equifax and ExperianAlso, we welcome her to contact Lending Club's Fraud Department directly via email ***@lendingclub.com, or phone XXX-XXX-XXXX Mon-Sat6am-5pm Pacific Standard Time if she has any additional concerns