Live Body Coach

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Spoke to customer Customer is fully aware he has submitted this request regarding the wrong company Please close complaint

Refund All Policy, $REFUNDED IN FULL!Please be more careful when signing up for products and agreeing to terms & conditions.We have a recorded phone call, as well as the electronic IP stamp made at the time of the orderaccepting the terms & conditionsIf you sign up for a product that states its going to bill you,they are going to bill you, please be more careful in your next purchase, your account hasbeen refunded in full! You will not see any more charges from Live Body Coach thank you!

I have reviewed
the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We have been unable to contact this customer but issued a full refund check by mail and left a voice mail for this customer.Please change the status to resolved, we have issued the check already and the customer should have received it by now or should shortlyThank you!

customer fully refunded both charges, please mark as 100% satisfied

This customer was refunded in full and we forgot to respond to the [redacted] complaint. The customer is satisfied, please correct the action (FULL REFUND GIVEN)

I have reviewed the account information and am sending the customer a $100.00 cashiers check to the address listed in the complaint:Customer Information:[redacted] 
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[redacted]The...

details of this matter are as follows:Complaint Involves:Billing or Collection Issues Customer’s Statement of the Problem:This company is fraudulant. I bought online [redacted] which somehow was connected with Life Body Coach however I 1) never received any information about the Life Coach 2) that they would charge my credit card $19.99 per mo off the [redacted] order 3) I nver signed up for this service. When I called the 888# on my statement they kept hanging up everytime I wanted to cancel my service. After 6 calls in 1 hour, I finally reached someone to cancel the unwanted order. When I asked them how they were authorized to charge my card, they hung up again. Additionally, I had to call them each month to cancel the service dispite getting a cancellation #. The charge kept showing up on my bill.Complaint Background:Product/Service: Life Body Coach????Purchase Date: 7/31/2014Problem Occurred: 8/11/2014Model: Account Number: Order Number: [redacted]Talked to Company: 11/4/2014Talked to Company (2nd): 9/17/2014Name of Salesperson:???  Purchase Price: $19.95Disputed Amount: $99.75 Desired Settlement:                       I want a refund - $19.95 X 5 mo = $99.75 (July 2014 to Nov 2014).

Reviewed account, issued full refund.Attempting to contact customer today.Complaint closed.

Refund All Policy, $19.95 REFUNDED IN FULL!Please be more careful when signing up for products and agreeing to terms & conditions.We have a recorded phone call, as well as the electronic IP stamp made at the time of the orderaccepting the terms & conditions. If you sign up for a product that...

states its going to bill you,they are going to bill you, please be more careful in your next purchase, your account hasbeen refunded in full! You will not see any more charges from Live Body Coach thank you!

Customer refunded in full.Making direct contact today, verified hasn't been using account. Closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint...

resolved.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I'm not sure how this company got ahold of my info but like everyone else I received charges to my bank account. I called and told then I need to cancel whatever account I had with them. The lady on the phone must not understand what "I need to cancel" means. After requesting to cancel my account a dozen times and getting pretty upset, I finally received a cancellation code. This is an online fitness coach thing? That's strange, ive never received any emails about this program or anything from them in general. After calling my bank they froze my account and assured me I would not be charged by this company again. I was able to get some of my money back but still lost some. This company sucks, end of story.

FULL refund issued!Account closed!Dispute Resolved!

refunded $159.60, spoke with customer is happy, sent email, done

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.

I am just updating Revdex.com on my above complaint.  I spoke with one of the founders of Live Body Coach ([redacted]) and he informed me that all monies would be refunded to me by Wednesday April 9, 2014.   To this date,  I HAVE NOT been refunded the monies promised me.  I know that the Revdex.com has this case closed now, but it has not been resolved as of yet.    I will keep you informed if and when I do receive the monies but with my prior experiences with Live Body Coach, I am not confident they will do what they say.  I appreciate everything that the Revdex.com has done to remedy this situation.  I am very grateful.  

 

Again, even though they say they have refunded the monies, I have received nothing. 

 

Thank you.

Regards,

spoke with her just now, we refunded her, completely satisfied, closed