Mayors Auto Mall

Review: The price difference between buying a car than talk a good price and do not pay $ 6400 ..... ...... can not see the contract no airbag ..... busy because of work do not have time to deal with it?Car keys, said there are two ... the result is only a

need [redacted] look? ???????????....??6400...????????????....????12%

??????6400??Desired Settlement: Strongly request a refund of $ 6400

Business

Response:

I didn't really understand the complaint. I did however pull the customer's file and the customer purchased the vehicle for $16,995 not $21,000 as they stated. They also purchased an extended warranty for $2,400 which is an optional item which they can cancel and receive a pro-rated refund. The vehicle is financed, so if they decided to cancel the warranty, the refund would go towards their finance balance. I have attached a copy of their bill of sale which shows the purchase price. Thank you, [redacted].

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because:

"I asked for a refund, unreasonable charges, to discuss a good price, not so real!"

"My problem is not resolved, I claim your money back!"

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

I'm not sure what to respond because we can not renegotiate months after a transaction has been completed. The dealership is not willing to give the customer any money back.Thank you,[redacted]