Medicredit, Inc.

Complaint: ***
I am rejecting this response because:The apology is appreciated, however the matter will not be considered resolved until this is removed from my credit, and an explanation provided for the matterAlso, verification that the debt is factual since it was paid without any information having been received
Sincerely,
*** ***

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumerWe are currently working diligently with our client, to resolve the consumers concernWe are requesting additional
time to fully research this matter to reach an acceptable resolutionThank you

Complaint: ***
I am rejecting this response because: this company has failed to provide any type of good customer service or even willingness to work with its customersWe’ve waited over weeks for this letter in this case we have lost the house we were preparing to buy, to which we had mentioned to them and they have on recordAlong with failing to remove the debt from our credit report even after the emotional damage they have caused by their lazy actsCertified mail still takes 3-days I would like this letter priority overnightedAlso I really wish they would stop telling us to contact them directly when that DOES NOT workWe are only allowed to talk to *** and her supervisor “***” never answers his phone and it goes straight to voicemail where we do not receive a call backJust horrible customer service all around.
Sincerely,
*** ***

We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintA deletion has been submitted to the credit reporting agencies with a control numbers of XXXXXXXXPlease contact our office with any further questions or concerns

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on November 17th, by our client *** *** ***
***. Our office has sent the documents required by law for the complainant’s request of debt validation to the address on file with our officeThese documents have been sent by FedEx and the tracking number is ***If the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The accounts in question were placed with our office on September 08th, and May 07th, by our client,
*** *** *** LLC. In order to ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies for the accounts in question, and a confirmation letter is being mailed to the consumer at the address currently listed on the accountIf the consumer needs further assistance please have them contact *** *** *** LLCThank you

Complaint: [redacted]
I am rejecting this response because:
I need the account deleted from my credit.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
I was fully covered by Medicaid during the time of my miscarriage, Medicaid states the collection agency would need to call them and bill them directly, I have attached my Id number they stated I need to proved the collection company for them to use when calling
Sincerely,
[redacted]

We are in receipt of the complaint filed by [redacted] and have thoroughly reviewed this matter.  We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on July 29th, 2016 by our client, [redacted]....

Due to the complainant stating Cease and Desist in their Revdex.com complaint please provide additional clarification on the matter. If the complainant wishes for the Cease and Desist to be upheld; our offices are legally unable to send any documents or communications that have been requested. If the complainant wishes to retract the Cease and Desist our offices will be able to better research and respond to the complaint. At this time would the complainant like the previously mentioned Cease and Desist to stay in place? In addition at this time we are only able to locate one of the two accounts mentioned due to no account numbers provided by the complainant. If the complainant chooses to continue with communications please provide the account numbers in question. If the consumer needs further assistance please have them contact our office directly. Thank you.

We are in receipt of the complaint filed by [redacted] [redacted] and have thoroughly reviewed this matter.  We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on March 24th, 2016 by our client, [redacted]. In order to ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies for the account in question, and a confirmation letter is being mailed to the consumer at the address currently listed on the account. The control number for the deletion is [redacted]. If the consumer needs further assistance please have them contact our office directly. Thank you.

We are in receipt of the complaint filed by [redacted] and have thoroughly reviewed this matter.  We apologize for any confusion or inconvenience experienced by the consumer. The accounts in question were placed with our office on 04/23/14, 11/20/14 and 08/12/15 by our client, [redacted]...

[redacted]. In order to ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies for the account in question, and a confirmation letter is being mailed to the consumer at the address provided on the Revdex.com site. We ask for the Consumer allow 30-45 days for updating of credit reporting. If the consumer needs further assistance please have them contact our office directly. Thank you.

Initial Business Response /* (1000, 7, 2016/02/11) */
We are in receipt of the complaint filed by [redacted] and have thoroughly investigated the consumer's complaint. We sincerely apologize for the delay in receiving the documentation you requested. On 02/03/2016, a receipt was mailed for...

each payment the consumer has made on the account to date. Due to the receipt containing protected health information we are unable to attach copies of the receipts to this response, however the consumer should receive them within 5 business days. Should the consumer have any further questions or concerns, please feel free to have them contact our office directly.
Initial Consumer Rebuttal /* (2000, 9, 2016/02/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Complaint: [redacted]
I am rejecting this response because:if the account is paid in full, this should no longer be shown on my credit report. Please remove this account from my credit report as it is hendering my ability to open new lines of credit, more importantly, purchasing a home. If your client, [redacted], had provided me with the itemized statement originally, this never would have been turned over to a collection agency. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Our office has taken the time to review the complaint from the consumer. According to our records, We sent statements to the address we have on file of [redacted] on 3/29/17. There was no response that that statement so the account was credit reported. The...

business stands by it's right to report this account.

Complaint: [redacted]
I am rejecting this response because:
The company did not do an adequate job confirming where my payments have gone and I have not received a statement in months. They also have not contacted me since this email and I was assured that someone would contact me shortly. I also have not relieved any written communication about my account. 
Sincerely,
[redacted]

We are in receipt of the complaint filed by [redacted] N [redacted] and have thoroughly reviewed this matter.  We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on October 24th, 2016 by our client, Mt Carmel East. In order to...

ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies for the account in question, and a confirmation letter is being mailed to the consumer at the address currently listed on the account. The control number for the deletion is [redacted]. If the consumer needs further assistance please have them contact our office directly. Thank you.

We are in receipt of the complaint filed by [redacted] and have thoroughly reviewed this matter.  We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on May 20th, 2016 by our client, [redacted] Memorial...

Hospital.  On May 24th, 2016 our office mailed a notice of the account being placed with us to the consumer at the same address listed on this complaint, leading us to believe this is the consumer’s valid address.  Per our agreement with our client, [redacted] Memorial Hospital, we began reporting to the credit reporting agencies sixty days after placement, on July 24th, 2016.  Our office does show that we have been in contact with the consumer and a settlement has been agreed upon.  Once the payment has completed processing our office will update the account to reflect as settled in full per our discussion with the consumer. We hope this resolves the consumer’s complain, should they need anything further, please feel free to contact our office directly.

We are in receipt of the complaint filed by [redacted] and have thoroughly reviewed this matter.  We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 07/17/2017 by our client, [redacted]...

[redacted]. On 07/24/2017 our office mailed a notice of the account being placed with us to the consumer at the address provided at the time of service, leading us to believe this was the consumer’s valid address. Per our agreement with our client, [redacted], we began reporting to the credit reporting agencies, on 11/19/2017. Once an account is paid in full, a paid in full notification is sent to the credit agencies. It is not within our practice to request deletion on accounts that are paid in full.  If the consumer needs further assistance please have them contact our office directly. Thank you.

We are in receipt of the complaint filed by
[redacted] and have thoroughly reviewed this matter.  The account in
question was placed with our office on 08/03/2017 by our client, [redacted] - [redacted] [redacted].  We want to again apologize for any
confusion or inconvenience experienced by the consumer. After reviewing the
account the request was made for an itemized bill to be sent out to the
consumer, since the consumer has stated that they have not received it, another
itemized bill will be sent to the address of [redacted] today. A phone call will be made directly to the consumer to address any
other concerns that they may have.