Medicredit, Inc.

We are in receipt of the complaint filed by *** * *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on December 27th, by our client, *** ***
***. The requested documentation has been sent to the address on file with our office that also matches the address provided as a point of contact in the complaint for the complainantIn addition a notice of the debt was mailed on January 1st, to this addressIf the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 06/08/by our client, *** *** Dallas
HospitalPer our agreement with our client, *** *** Dallas Hospital, we began reporting to the credit reporting agencies, on 03/27/After review of the account, the credit reporting was reported correctly as paid in full for the account in questionThe calls made to the consumer were also reviewed and noted to be within guidelines, the account did not show noting at any time the request for the consumer to cease calls. If the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** * *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 01/11/by our client, *** ***A
member of management will be reaching out via a phone call to the consumer to assist in resolving the issueWe again apologize for the inconvenience and are working diligently to resolve the issue. If the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** * *** and have taken the time to thoroughly review the complaint. We apologize for any inconvenience experienced by the consumer. Deletions have been submitted to the credit reporting agencies and a letter confirming the same has
been sent to the consumer. We hope this resolves the consumer’s complaint, should the consumer have any further questions/concerns, please feel free to have them contact our office directly

Initial Business Response /* (1000, 7, 2015/09/18) */
We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintWe apologize for any inconvenienceA deletion has been submitted to the credit reporting agencies with a control number of
XXXXXXXXPlease contact our office with any further questions or concerns

We are in receipt of the complaint filed by *** ** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumerThe accounts in question were placed with our office on August 30th, by our client, *** *** ***On
August 30th, our office mailed notices of the accounts being placed with us to the consumer at the address provided at the time of service, this address is the same as the one provided in this complaint. Per our agreement with our client, *** *** ***, we began reporting to the credit reporting agencies, on October 29th, A request has been made for an Itemized Statement to be sent on the accounts to the address on fileIf the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint file by Mr*** *** and have thoroughly reviewed this matterWe apologize for any confusion or inconvenience experienced by the consumerAfter review of the account, and call recordings there is no mention of credit bureau deletionThe credit bureau has
been updated to show account paid in full, but will not be deleted from consumer’s credit report

We are in receipt of the complaint filed by *** *** *** and have thoroughly reviewed this matter. We again apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 01/11/by our client, *** *** Dallas HospitalPer review of the account credit reporting has been reported correctlyFurther review shows that once insurance was billed and patient responsibility was determined a call was made to the consumer on at 230pm, the consumer confirmed it was them and refused to verify any information on the account in questionThe consumer then hung up the phoneNo notes indicating that the consumer was questioning insurance payment or errorsOn at another call was made to the consumer resulting in another hang upIf an insurance filling error was made we would be glad to work with the consumer in correcting itPlease have the consumer send in insurance documentation showing that an error was made so that we may follow up with the consumers insuranceIf the consumer needs further assistance please have them contact our office directlyThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:I would like a letter from Medicredit stating they are removing the following off my credit report which shows collections/derogatory credit: Account Numbers *** *** ***Please email to ***@gmail.com or ***@gmail.com. You can also fax to my personal fax number ***.Thank you!!
Sincerely,
*** ***

We are in receipt of the complaint filed by Ms*** and have taken the time to thoroughly review the complaint. We apologize for any inconvenience experienced by the consumer. Our compliance and quality departments have reviewed the phone call that transpired on May 9th, 2016,
during this phone conversation the representative advised they would contact the client, *** *** ** ***, to get approval to accept the discussed settlement and would contact the consumer back. Unfortunately, our client would not agree to the proposed settlement. We do show the consumer has paid the accounts in question in full at this time. Should the consumer need anything further please feel free to have them contact our office

We want to first apologize for the delay in resolving this matterThe account in question was placed with our office on 06/01/by our client, *** *** *** *** ***We do apologize that the payment in full letter has not reached youWe are sending it *** to ensure deliveryThe tracking number for the *** is ***

After further review of the account in question, we are going to request the credit reporting to be deleted from the consumer’s creditWe apologize for any confusion or inconvenience experienced by the consumerPlease allow time for the credit bureaus to updateIf the consumer has any questions please contact our office

We are in receipt of the complaint filed by *** * *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 01/04/by our client, *** *** HospitalA packet
has been mailed to the address *** *** *** *** *** *** *** ** *** to provide validity of the debt owed to our client, *** *** HospitalIf the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by Jeffery Lynn Bowen and have thoroughly reviewed this matter. We want to first apologize for the delay in resolving this matterThe account in question was placed with our office on 03/02/by our client, ***In order to ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies for the account in question, and a confirmation letter is being mailed to the consumer at the address currently listed on the accountThe control number for the deletion is ***We are diligently working with the client to review the issue with the refund to the consumerAgain we apologize for the delay and thank the consumer for their patientsWe are confident this matter will be resolved shortlyIf the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintWe apologize for any inconvenience experienced by the consumerOur client, *** *** ***, placed the account in question with our office on October 19th, On
October 20th, a letter advising Ms*** of the same, was sent to the same address that the consumer provided during the date of service with our clientWe also show that Ms*** spoke to someone in our office on December 7th, and requested and Itemized statement which was mailed to herWe have submitted a deletion to the credit reporting agencies with a control number of ***We hope this resolved the consumer's complaintShould the consumer wish to discuss the specifics of the dispute or resolution of the account please have them contact our office directly

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The accounts in question were placed with our office 10/16/2015, 04/08/2016, 04/08/2016, 04/15/and 08/20/by our client, *** ***. In order to ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies for the accounts in questionA confirmation letter is being mailed to the consumer at the address currently listed on the accountIf the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on August 25th, by our client, *** ***.
Our office shows seven payments of $each made between the dates of September 15th, and March 29th, with a final payment of $made on April 18th, via cash walk in payment to resolve the balanceIf any payments are missing from the above listed payment history please provide proof of payment to our office so we may review and resolve the issue In accordance with the FCRA we have updated the credit reporting to reflect the account has been paid in full, however we are unable to submit a deletion. Reviewing available information in our office on this matter we are not showing where our representatives advised that payment in full would result in deletion of the credit reportingIf the complaint has proof of this agreement via documentation or other means please provide to our office so we may review and resolve the issue If the consumer needs further assistance please have them contact our office directlyThank you

In order to address the consumer's concerns, we have submitted a manual deletion to the credit reporting agencies this has been processed with a control number of ***please allow up to hours for each credit reporting agency to reflect the update If the consumer has any additional concerns please have them contact our office

Initial Business Response /* (1000, 6, 2015/11/17) */
We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintWe apologize for any inconvenience experienced by *** ***We have attached a copy of the consumer's requested pay
historyWe hope this resolves the consumer's complaintIf the consumer needs any further information regarding their account, please feel free to have them contact our office directlyThank you