Medicredit, Inc.

We are in receipt of the complaint filed *** S *** by and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on February 27, by our client, *** ***
*** ***. A packet has been mailed to the address *** *** *** *** *** ** *** to provide validity of the debt owed to our client, *** *** *** ***If the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintA deletion has been submitted to the credit reporting agencies with a control number of XXXXXXXXPlease contact our office with any further questions or concerns

Initial Business Response /* (1000, 5, 2015/10/16) */
We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintOn each occurrence of speaking with the consumer on this account we reported the provided information back to our client,
*** *** of *** for resolution regarding the insurance matters
At this time our client has closed the account in our office in order to resolve the insurance matter on their end, please feel free to contact our client directlyAny credit reporting generated from our office will be deleted and discontinue

We are in receipt of the complaint filed by *** * *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on June 14th, by our client, *** ***
***It has been verified the account no longer is placed with MedicreditOur client, *** *** *** has chosen to remove the account from our officeMedicredit is no longer involved in the collection of the account and are not attempting to collect at the same time as another agencyDeletion request was sent to the credit bureau agency on November 20th, If the consumer needs further assistance please have them contact *** *** ** ***Thank you

Complaint: ***
I am rejecting this response because:
They have not adressed the root cause of the dispute and have provided incorrect infoThis issue stemmed from their client's claim filing mistake. They did call inappropriately and at my place of employment number when they were told not toThey didn't acknowledge my written dispute or work with their client to get the matter resolvedThis should have never been reported to the credit bureaus and I am asking that they correct this error
Sincerely,
*** ***

We have taken the time to review Ms*** accountAccording to our collection system, we responded to the request for validation with a letter on 4/20/The letter was mailed to *** *** *** *** ** ***

We have taken the time to review the complaint for the consumerUpon review, the information from our client, *** *** ***, states that the patient data is listed correctlyPlease contact our office to discuss options further if you think this is an ID theft issue

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on November 8th, by our client, *** ***
***. In order to ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies for the account in question, and a confirmation letter is being mailed to the consumer at the address currently listed on the accountThe control number for the deletion is ***In addition, we have requested for the account to be returned to our client, *** *** *** officesIf the consumer needs further assistance please have them contact *** *** *** directlyThank you

We are receipt of this complaint and are awaiting additional information from our client in order to respond, please allow additional business days for us to receive a response from our client Thank you in advance

We are in receipt of the complaint filed by *** *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on December 17th, by our client, *** *** ***. In order to ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies for the account in question, and a confirmation letter is being mailed to the consumer at the address currently listed on the accountThe account in question has also been closed from our officesIf the consumer needs further assistance please have them contact *** *** *** directlyThank you

We are in receipt of the complaint filed by *** ***. Our office has taken the time to thoroughly review the complaint and we apologize for any inconvenience experienced by the consumer. Unfortunately, our agreement with our client, *** *** Medical Center, is that
balances placed with our office longer than days are reported to the credit reporting agencies despite payment arrangements. We hope this resolves the consumer’s complaint

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on May 17th, by our client, *** *** &
Medical Center. On May 20th, our office mailed a notice of the account being placed with us to the consumer at the address provided at the time of service, leading us to believe this was the consumer’s valid address. Per our agreement with our client, *** *** & Medical Center, we began reporting to the credit reporting agencies, on July 24th, We have updated the address in our system to the address provided on this complaint and have requested an Itemized Statement to be sent to the consumerWe hope this resolves the consumer’s complaint, should they need anything further, please feel free to contact our office directly

Complaint: ***
I am rejecting this response because: the account number listed in my credit report is ***I have attached the correct proof MediCredit received my certified letterIf you are able to validate the debt as requested in my letter delete the negative mark from my creditIf you fail to comply I will contact the Attorney General and file a complaint with CFPB as you are blatantly ignoring my request and playing games with this complaint.
Sincerely,
*** ***

We are in receipt of the complaint filed by *** *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 06/10/2017and 06/25/by our client, ***
*** *** ***. We are in the process of gathering all necessary documents to validate the accounts in questionOnce the documents are received they will be mailed to the consumer at the *** *** *** *** *** *** *** ** addressThe accounts in question will be placed on hold to allow time for the consumer to receive and review the documentationIf the consumer needs further assistance please have them contact our office directlyThank you

Complaint: ***
I am rejecting this response because:
I have attempted to speak with someone regarding this matter on numerous occasionsI have contacted them via phone and emailThe customer service representatives are unable to make any decisions regarding reporting as I am told it is done via automationI am told by the representatives that a manager will review and call me back, and I have never received a call backAdditionally, the account was reported to the credit bureau after the agency requested additional information from me and before the information was provided by the hospitalThe letter from the agency did not provide notice that the account would be reported if the requested information was not received by September 3rd.
Sincerely,
*** ***

To whom it may concern, Our office has taken time to re-review the complaint received from the consumerAt this time our office has nothing further to add, we stand by our original responsePlease feel free to contact our Customer Service Office

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 12/05/by our client, *** ***
***. A packet has been mailed to the address *** *** *** *** *** ** *** to provide validity of the debt owed to our client, *** *** ***If the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaint. We have included the details of the two invoices that the consumer has mentioned in her complaint, we hope this clarifies any confusion the consumer may be
experiencing.Medicredit, IncAccount Number: XXXX*** placed with Medicredit, Incon April 11th, with a beginning balance of $53.50, Billing Provider: *** Medical Group (Physicians)-*** * ***, MD. Medicredit, IncAccount Number: XXXX*** placed with Medicredit, Incon April 26h, with a beginning balance of $50.00, Billing Provider: *** Medical Group (Physicians)-IN HOUSE LABORATORYAt this time our office shows both accounts as paid and closed in our office and no longer credit reporting. Please have the consumer contact our office directly should they have any further questions or need anything additional

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2015/08/31) */
We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintWe apologize for any inconvenience experienced by Mr***On August 3rd, our client, *** *** *** ***
Clinic placed an account with our office from a date of service of December 16th, with a balance of $Upon receipt of this complaint, we did contact our client and confirmed the balance they provided to our office is still due and owing to themIf Mr*** has any proof of payment he would like us to provide to *** *** *** *** Clinic for review, he can provide to our office and we will have it reviewed by the client immediatelyOur IT department has tested all phone lines and found them to be in working order and we apologize for any inconvenience that was experienced by Mr*** when attempting to contact our officeShould the consumer have any further questions or concerns, please feel free to have them contact our office directlyThank you