Meineke Discount Mufflers (Boston Rd.)

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. ...

For your reference, details of the offer I reviewed appear below. I was told that this is normal practes to have them charge that much for a check that is drawn on there bank.  But I have had other banks that have only charged my $5 to cash a checkthat was drawn on their bank.  This is unfair to me as a customer and is not fair to the public and the people that work and recieve checks from their employers.  The bank takes a percentage of the money that I work for just to cash a payroll check.  I have contacted the employer that the check was written from and they even agree that it is unacceptable for the bank to charge that much. Regards,  [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. ...

For your reference, details of the offer I reviewed appear below.   This is a simple fix and your bank refuses to do what is right for their customer.  You refuse to for "insert arbitrary reason here".  Having to fight an insurance company for 3 years for any kind of realistic settlement to the loss we suffered, and on top of the way we were horribly treated by your bank after Hurricane Irma, at no point did you show a shred of compassion or willingness to do the right thing.  You bank was paid in full for the amount of the mortgage, I should have merely let you keep the check and defaulted on the remaining amount owed on the property, and let you keep it.  Now we are going to have to continue our fight with our insurance company about issuing a new check.  Which they are currently refusing to do, since they believe this matter is closed, and the issue resides with you as a horrible bank.  I can see that litigation is forthcoming against your financial institution.  Regards,    [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. ...

For your reference, details of the offer I reviewed appear below.
Regards, [redacted] My apologies for the delay in response I was not able to obtain the  documentation within the 5 day time limit. I have found and attached the following documents: M&T Loan Estimate Documents showing the appraisal fee of $550 on page 2, [redacted] Mortgage LLC Loan  Estimate without such fee and the document not to obtain appraisal.

Since Nov of last year, M&T has provided payoffs in the amount of roughly $170,000 to me and my attorneys for my mortgage that was allegedly modified thru the Obama restructuring program while I was going through my divorce. I continued to ask if that amount included everything as I could not...

stand to lose any money due to the sale of the house or divorce.  I sold the house and nothing showed on any of the  payoff statements until the title company closed the sale and ran title, nothing was even showing on my credit report regarding this additional lien. There was an additional lien on the property by NOVAD. Novad had said that M&T sent the balance of the restructure loan to them. Novad said what was not valid was that M&T bank made an error in the payoff figures and it was M&Ts responsibility to notify me of the amount, not Novad's. I am requesting from M&T that they stick to their word and confirmation of original payoff amounts given just prior to the sale of my property and closing. Novad said M&T should have notified me of the second lien and who to contact in regards to this payoff. M&T continued to maintain that no loan modification was ever made.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you for the refund. I am a very satisfied customer. 
Regards,
[redacted]

I need them to address their rude representatives, people should not treat others with such lack of respect

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. ...

For your reference, details of the offer I reviewed appear below.  Jason [redacted] , the author of the business's reply letter, is consistent with M & T Bank's erroneous position that I and / or my insurance agent are at fault for failing to provide proof of insurance renewal by the deadline. Mr. [redacted] has not acknowledged that the fault lies with M & T, not with my insurance agent or me. Nor did he promise that the committed errors he wrongly denies and ignores will not be repeated.  Regards,   [redacted]

This is to advise you that Complaint # [redacted] has been resolved. Thanks for your assistance.  [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Regards,  [redacted]

I have reviewed the response made by the
business in reference to complaint ID [redacted], and have determined that
this does not resolve my...

complaint.  For your reference, details of the
offer I reviewed appear below. 1) I did not dispute the July 11, 2015 transaction because although I did use the card at the Charles Theater on this date, I did not use a PIN for the transaction. 2) I contacted the Charles Theater and when doing a credit transaction, a PIN is not needed nor requested.  I was told that they upgraded their system years ago to take credit card transactions.3) I, as previously stated before, requested a PIN and never received one.  When I requested a personal PIN number (that I had to mail in), I never received that PIN number confirmation either.I have never requested cash on the card nor have ever needed to use the card in conjunction with a PIN number on any transaction that I have done with the card.Regards, [redacted]

Consumer filed another complaint and we added that info to this one:  This is in reference to complaint filed # [redacted]. Date of filed complaint 2/9/2016. I received new message from Revdex.com stating M&T Bank requested extension. I request Revdex.com is aware I received a notice of default letter from M&T Bank this week, also a note on the door of my residence indicating threats of possible foreclosure. If M&T is asking for an extension I request M&T stop the harassment and threats while investigating this further. I request Revdex.com to note after receiving this I, with my Banker, [redacted], contacted them. After several transfers and refusal to give direct number( I was told to call all the numerous numbers on the numerous letters and statements I had received) we finally contacted Mr. [redacted] ( whom actually is employed by a "Bayview Financial" and still refused contact number to M&T) Mrs. [redacted] asked what else was needed from my bank to show proof of timely payments for the Nov.,& Dec, 2015 and the Jan., Feb. and March 2016 other than I had already mailed to them to get this resolved. He than told her "the late payments were actually somewhere between 2007-2013 and I should research this and show proof of payments since loan was constructed with Bank Of America before them. Mrs. [redacted] told Mr. [redacted] the burden of proof would be proven by M&T and we requested financial history from them for the life of the loan. After some disagreement he agreed to "Ask" M&T to mail this to me and couldn't advise a timeline. M&T is clearly evasive. Between the periods of Jan. 1 2016 to March 2016 I have received 3 different amounts requested ranging from $2534.82 to $3151.39. The greater amount from the earlier date. Again these are attempting to collect mortgage payments from Nov2015-March 2015 which have already been paid current and were not late. I also received information on the very negative effect this has placed on my credit reports.Modification/discontinuance of an advertised claim. Refer to Complaint # 11128077

Revdex.com:At this time, I have not been contacted by Meineke Discount Mufflers (Boston Rd.) regarding complaint ID [redacted].Sincerely,[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,[redacted]

M&T
Bank has responded to the complaint. However, it has requested that the
Revdex.com not publish the response due to privacy concern

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. ...

For your reference, details of the offer I reviewed appear below.  The explanation from the bank appears to be very professional, however the treatment and response over the phone was totally, different,  first if they review a previous claim filed previously (a year earlier), claim was over $20,000 and we  didn't have a problem to have the check payable to [redacted] with no other name in the check, secondly, when we first talked  about getting a check  the same way for this claim, we were told to have the request in writing and we did, we explained the situation about not having this problem with a previous claim however we complied with the request letter, and by the way that was after 2 or 3 calls that after putting us on hold THE CALL WAS disconnected,  WHY WE WERE TOLD TO MAKE A REQUEST LETTER (we were told that with the letter we were going to have the check as requested)  to find out later after more calls that the bank was going to make check payable to 3 persons, wasting our time after all, this took us 3 weeks for this process that is putting the sale of this property (property is under sales contract) in jeopardy of not able to close   the sale, a very rude unprofessional and  total different arguments and explanations from one bank representative to another. Regards,  [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I would like for the business/salesperson to be contacted regarding this matter because nobody ever got back to me. In addition I had followed up with management of company also to complain and requested callback but they didnt respind either.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. ...

For your reference, details of the offer I reviewed appear below.  You guys post transactions in the order you want.  You should have cleared my $50.00 deposit on 04/18/2016 as well as the $128.68 [redacted] transaction and not delay the deposit. You are manipulating transactions, I never have this problem with my other bank which post transactions chronologically even if they are showing as pending. In addition, they don't send me text message  accounts update after midnight.  On 04/16/16: I made an online payment of
$100.00 to my [redacted] credit line. M&T  posted that transaction on
04/18/2016.
On 04/17/2016: -     1st
transaction 7:58Am: $50.00 sent for deposit in CHK9171.
-       
2nd transaction 12:07 Pm:  I made a debit
payment of $128.68 at [redacted] store.
On 04/19/2016: at 1:46AM, I received a text Alert
Stating: “M&T Alert: CHK9171 is below
$2.00. Available balance is -$0.71
as of 1:46AM on 04/19/16. May not reflect all transactions.”
As of 04/18/2016 in the late night, [redacted] transaction
and [redacted] transaction are first posted in the night batch but my $50.00
deposit ( which should be posted too on the same date) is still shown as
pending leading the overdraft 04/19/2016. 
I took a screenshot of my account on 04/19/2016 at 7:23 AM, the $50.00 is still shown as pending
but my available balance is $49.29 however my total balance is -$0.71. Why the $50.00 deposit is was not cleared
at the same time as the [redacted] transaction on 04/18/2016 which came second?  [redacted]