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Thank you for contacting us on behalf of Ms [redacted] We are mailing our response directly to her and have enclosed a copy for your office

I am rejecting this response because: It is April 28, and I have not received any verificationI have not received any phone calls or lettersIt is quite comical that I had to send in a complaint to the Revdex.com in order to receive any response, and the only response I received was this communicationI sent in my request in writing on March 24, You just happen to ignore it then on April 22, 2017, you supposedly sent me the informationI am sure it does not take more than a few days for the mailed documents to reach me If I do receive the documents, I will be checking the dates and the stamped dates from the post officeI have not received the documents by Monday, May 1, 2017, I will be forwarding my complaint to the Attorney General, Revdex.com, credit bureaus, and the CFPB

We are communicating directly with the consumer through the CFPB portalOur records show the account has been disputedThe original creditor is investigating this matterWe have ceased all activity on the account pending the outcome of that investigationWe appreciate the opportunity to assist in this matterSincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of the consumerOur client has recalled this account, therefore, we have withdrawn the fileWe have mailed a letter directly to the consumer to confirm this information

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI just want to confirm that this account and the derogatory information will be removed from all CRA and information will be removed from any data base and not resold

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me at this time However, I request that the business please provide me with any signed documentation that includes my signature for this account as I was and have not been provided with anything to date I also request that IC System please keep in constant communication with me so that I will know how to legally proceed with any fraudulent activities Now that IC System have access to my home number and address, I request that I am kept updated instead of them just placing anything on my credit report without contacting me as it was done this time

The account has been disputed We are responding directly to the consumer under separate cover The original creditor has provided additional information to complete their investigation.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector

I am rejecting this response because: They did not and still have failed to directly contact meThe only contact I had with this company was made on June 2nd when I paid the debt in full after learning of the debt on June 2ndI have not heard from this company and they continue to fail on communication and customer service IC System has responded directly to the consumer We hope this resolves this matter.Sincerely,Consumer AffairsThis communication is from a debt collector

Our records indicate the account has been disputed Our client is investigating this matter IC System has ceased all collection activity on the account pending the outcome of the investigation Under separate cover we are writing directly to the consumer confirming this information.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.Thank you for your help in resolving this matter

The original creditor placed the account with us as validly due and owingDuring the time period April 27, through August 22, 2017, five (5) letters were mailed to the consumerNone were returned as undeliverableOn or about September 8, 2017, the original creditor recalled the accountWe discontinued all activity and returned the file to the original creditorWe will be responding directly to the consumer in writing with a confirmation letterShe may submit it as proof to expedite corrections as necessarySincerely,Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of the consumerThis file has been closed in our office and we on July 17, our office mailed a letter directly to the consumer to confirm this informationIf consumer has additional questions please request call Consumer Affairs@ [redacted] for further assistance

Re: [redacted] Case# [redacted] IC Reference No [redacted] Thank you for contacting us on behalf of Ms [redacted] Upon receipt of her complaint we have updated the file as disputed and forwarded a copy to our clientDue to the dispute surrounding this account we have requested the national credit reporting agencies to delete any reference of this account from their files Since we haven't had sufficient time to complete our investigation of the dispute we have put the account on holdOnce verfication is received, we will provide a copy to Ms [redacted]

Thank you contacting us on behalf of the consumerThis has file has been closed with our office and we have mailed a letter directly to the consumer confirming this information

Initial Business Response / [redacted] (1000, 5, 2016/01/28) */ [redacted] Case No [redacted] Our No [redacted] IC System has resolved this with Ms [redacted] directly

Thank you for contacting us We appreciate the opportunity to respond to complaint issues Unfortunately, despite an extensive search we are unable to locate an account that fits with the consumer's name, address, telephone number or email address.We attempted to contact the consumer but the call was disconnected Please have the consumer provide us with the IC System number appearing on their credit file Information may be emailed to us at [email protected] or faxed to us at ###-###-#### Please included the Revdex.com Case # [redacted] in the Subject Line Upon receipt, we will research this matter and provide a response.sincerely,Consumer AffairsThis communication is from a debt collector

We regret any inconvenience causedWe routinely report our experience to the national credit reporting agenciesThe original creditor recalled the account and we immediately discontinued all activityA deletion request was submitted to the credit reporting agencies on our weekly fileOn or about August 8, the deletion was verified with all of the credit reporting agencies electronicallySincerely,Consumer Affairs staff on behalf of IC System, Inc

Initial Business Response / [redacted] (1000, 5, 2015/09/18) */ IC System Reference#: [redacted] Thank you for forwarding this information to usIC System responded via mail sent directly to the consumer on September 17, via the U.SPostal ServicePlease allow - days mailing time Candice [redacted] Consumer Affairs

We have spoken directly to the consumer and IC System is writing to the consumer under separate cover.Sincerely,Consumer Affairs Staff on behalf of IC System, Inc.This communication is from a debt collector

Initial Business Response / [redacted] (1000, 5, 2016/02/11) */ Re: [redacted] Case# [redacted] IC Reference No [redacted] Thank you for contacting us on behalf of Mr [redacted] Upon receipt of this complaint the account was updated as disputed and a copy has been forwarded to our clientDue to the dispute surrounding this account, IC System, Inchas withdrawn this account from our filesWe have requested the national credit reporting agencies delete this account from their filesOn February 7, we mailed a letter directly to Mr [redacted] to confirm this informationPlease have him contact IC System, IncConsumer Affairs Deptat [redacted] if he has additional questions or concerns