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We will honor the request that we cease callsOur records indicate the accounts have been disputedThe original creditor is investigating this matterIC System has ceased all collection activity on the account pending the outcome of the investigationSincerely,Consumer Affairs on behalf of IC System, Inc.Toll Free No: ###-###-####This communication is from a debt collector

IC System is no longer pursuing collection of the accountWe are responding directly to the consumer under separate coverPlease contact our Consumer Affairs department if additional information is neededSincerely,Consumer Affairs on behalf of IC System

Thank you for contacting us regarding this matter.IC System has completed its investigation into this matterUnder separate cover we are responding directly to the consumer.Consumer Affairs on behalf of IC System, Inc

Our client has requested the file be closedIC System has closed its file and forwarded a confirmation letter to the consumerAny further questions can be directed to our Consumer Affairs department at ###-###-####.Thank you.Consumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of Mr***Upon receipt of his complaint we have noted his dispute and request for our office to cease communicatingOur office has closed the file and are returning it the original creditor and will no longer pursue collection this accountWe apologize for any inconvenience this may have caused

The original creditor has advised us they are writing off the balanceWe have discontinued all activityWe will notify the credit reporting agencies to delete the account informationThe consumer may wish to check with their local credit bureau in 30-daysA will be sent to the consumer for their recordsSincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector

Thank you for contacting us We have found the phone number listed above in our system and removed it You should no longer be receiving phone calls from our company We apologize for any inconvenience this may have caused.Sincerely,Consumer AffairsThis communication is from a debt collector

Thank you for contacting us on behalf of the consumerThis account has been closed in our office and on July 14, we mailed a letter to the consumer to confirm this information

I am rejecting this response because: I would like for the business to only communicate with me through hereIf needed please send validated info to my addressAlso, we have found that this company is operating illegallyThey are not suppose to be collecting and reporting on my credit reportI looked up their license status to collect in North Carolina where I have been a resident and according to NC Law they are not to collect debts in North Carolina without the proper permitsI have looked up their license status and it states Voluntary SurrenderIt is not activeIn order to validate any debt you have to prove that you are legally allowed to collect the debt firstBefore we pursue legal action, it needs to be removed from our credit reports and also they need to stop all collections against meSee attached for print screen from the Department of Insurance in North Carolina

This issue has been resolved directly with the consumer IC System has closed its file.Thank you

We appreciate the opportunity to assist consumers with complaint mattersIn this particular instance we are unable to identify an account that fits the criteria described Please ask the consumer to provide us with the IC System reference number appearing on her credit reportThank you Consumer Affairs This communication is from a debt collector

Our records indicate the account has been disputedThe original creditor is investigating this matterWe have ceased all activity on the account pending the outcome of the investigationSincerely,Consumer Affairs on behalf of IC System, Inc

The consumer also submitted a complaint via the CFPBWe have responded directly to the consumer via the CFPB portalSincerely,Consumer Affairs on behalf of IC System, Inc

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response Since we haven't had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an investigation Once verification of the debt is received, we will forward a copy of the verification to our consumer and resume collection activity.Sincerely,Consumer AffairsThis communication if from a debt collector

Validation has been re-sent to the consumerThis information contains a copy of the agreement with the original creditor, payment report, and agreement historyIf the consumer still questions that obligation, we ask that she contact us separatelySincerely,Consumer Affairs on behalf of IC System, Inc

The account has been closed with our office The credit reporting agencies have been instructed to remove any reference of the account from their records A letter of confirmation has also been sent to the consumerPlease allow for mailing time.Attached is also a copy of our Florida LicenseConsumer Affairs on behalf of IC System, Inc

Thank you for contacting us on behalf of the consumerWe have sent a letter to the consumer and advised this file has been closed in our office

Our response was sent to the consumer via the email address provided in this complaint on May 30, Thank you

Thank you for contacting usThe account was placed with us for collection on 12/16/Our records indicate the account is in disputeWe have suspended collection activity on the account and requested the original creditor provide validationOur attempts to verify this debt as due and owing will continueIf verification is received, we will exercise our right to final contact and provide that information directly to the consumerThis communication is from a debt collector

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response Since we have been unable to verify the information reported within the permitted time period we will request that any information provided to the credit reporting agencies regarding this account be deleted The consumer may wish to check with their local credit bureau to ensure that their credit file has been corrected We are mailing a confirmation letter to the consumerOur attempts to verify the debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System If validation is received, we will forward that information to the consumerSincerely, Consumer Affairs This communication is from a debt collector