To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumer’s matter that was placed with its office for collection efforts in FebruaryThis matter has been closed and returned to the consumers creditorIf there are any questions or concerns please contact the office Justin P [redacted] Mid Atlantic
I am rejecting the response of MACS to my original complaint, as that response is simply untrue We received an automated call this week attempting to collect from [redacted] on July 1st, to ###-###-####And, just to be clear, we have called many more times than two, and more than one of us have made more than two callsWe have many phone lines hereI have listed them belowI also provided these to MACS on my previous callsI ask that they please check again###-###-#### ###-###-#### ###-###-#### ###-###-#### ###-###-#### ###-###-#### ###-###-#######-###-####Also, I had the aggravating experience of one of their agents rudely hanging up the phone in my face as I was in mid-sentence explaining our dilemmaThis matter has required WAY too much time and effort to resolve Shame on themPlease confirm your receipt of this message [redacted] ***General Manager [redacted] Anderson, SC 29621###-###-#### - Phone###-###-#### - Fax
To whom it may concern; A review of the consumers matter placed with Mid Atlantic Consumer Services for collection efforts in December reflect that a conversation was had on 12/18/and no resolution was reachedThe consumers matter has been closed and returned to her creditor If there are any questions or concerns please contact the office
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
To Whom It May Concern: Please allow this correspondence to serve as a written response for the Complaint # [redacted] as received by our officeOur office has reviewed the allegations in the complaintIn response to this complaint, I will state that I did not have a first-hand presence during the communications that have occurred between the complainant and this officeAs such, I can neither admit nor deny the allegations as described by the complainantHowever, I will state that I have met with the management and reviewed the subject matterIt is company policy to adhere to the pertinent collection laws including but not limited to the FDCPAEmployees have been instructed that any proven violation of said laws will result in immediate termination of employmentFurthermore, employees have been trained to provide a positive customer service experience and failure to promote such a standard may result in an adverse effect on their employee as wellPlease allow this correspondence to verify that upon receipt of the subject complaint, our office immediately located said account in the database and placed it into a cease and desist statusPursuant to office policy regarding consumer complaints, all efforts on the subject account were discontinued permanentlyAs an additional measure the pertinent contact information was locked as well to ensure that there is no error in future communicationOur office wishes to apologize for any inconvenience or misunderstanding caused by our officePlease be advised that these matters are taken with the highest respect and considerationSaid complaints are a useful tool that can be used to conduct better and more ethical businessOur office makes every attempt to provide a positive customer service experience and I hope I have answered any and all concerns of both your office and the complainantShould you require anything further, please feel free to contact meJustin Palmer Mid Atlantic Consumer Services LLC C.O.O [email protected] www.midatlanticconsumer.com
12/29/15Revdex.com Complaint # [redacted] , NY 13367To whom it may concern;A review has been conducted regarding the consumers matter that was placed with Mid Atlantic Consumer Services for collection efforts in the beginning of DecemberIt has been determined that the consumer did speak with a collection representative at Mid Atlantic Consumer Services on 12/18/and advised that this matter would not be resolvedThe consumers matter was documented accordingly along with being closed and returned to the consumers creditor.If there are any questions or concerns please contact the office.Justin P***Mid Atlantic Consumer Services LLCC.O.O
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collectionsAll requests have been duly noted and the matter has been closed and returned to the consumers’ creditorIf there are any further questions or concerns please contact the office Justin [redacted] Mid Atlantic Consumer Services LLC
[redacted] ***To whom it may concern; Ms [redacted] ’s complaint has been reviewedMid Atlantic Consumer Services has already closed and returned Ms [redacted] ’s file to her creditorMs [redacted] doesn’t have any matters with our office.Any questions or concerns please contact the office
To whom it may concern;This complaint had been reviewed and the file has been notedPer the consumers request all calls will cease immediatelyThe consumers matter has been closed and will be returned to his creditor.If there are any questions please contact the office.Justin P***Mid Atlantic Consumer Services LLCC.O.O
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection efforts in JanuaryThe documentation shows that there was a tentative arrangement reached between the consumer and Mid Atlantic Consumer Services to resolve the issue on January 27, Due to the complaint filed by the consumer, the arrangement has been voided and the matter has been closed and returned to the consumers’ creditor If there are any questions or concerns please contact the office Justin [redacted] Mid Atlantic Consumer Services LLC
Revdex.com Complaint # [redacted] To whom it may concern,In response to the allegations of repeated phone calls, it remains Mid Atlantic Consumer Services position that all phone numbers affiliated with [redacted] have been and were removed from our data base once it was determined that the individual we were calling to speak with was no longer employed with [redacted] ***Mid Atlantic Consumer Services has also taken proactive measures to prevent any unwanted phone calls to [redacted] by searching our entire data base for any instances in which they were listed as an employer for individuals that have matters with this officeUpon doing so it was determined that there were six other consumers listing [redacted] as their employer that had been placed with this office over the past days, all of those phone numbers were removed as wellMid Atlantic Consumer Services has also searched for and removed any and all phone numbers provided by [redacted] in their complaint.With regards to the rude treatment allegedly received by employees of [redacted] ***, we’ve reviewed the files that where central in Mid Atlantic Consumer Services contacting [redacted] but because there was no request to speak with a supervisor at the time the call was taking place, we are unable to determine the accuracy of said allegationsOur calls are periodically recorded for quality assurance; this issue will be addressed internally as Mid Atlantic Consumer Services does not condone any rude or unprofessional behavior.Any questions or concerns, please call the office.Justin P***Mid Atlantic Consumer Services LLCC.O.O.###-###-####
To whom it may concern;Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection efforts in DecemberThis matter has been closed and returned to the consumers’ creditor If there are any further questions or concerns please contact the office Justin [redacted] Mid Atlantic Consumer Services LLC C.O.O
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection efforts in MayThis matter has been notated to reflect the consumers’ claims of fraudThe matter has been closed and returned to the consumers’ creditor If there are any further questions or concerns please contact the office Justin [redacted] Mid Atlantic Consumer Services LLC
To whom it may concern, Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection efforts in MarchThis matter had been closed and returned to the consumers’ creditor.If there are any questions or concerns please contact the office Justin P [redacted] Mid Atlantic
I do want Revdex.com to contact company on my behalf When they call they are calling for [redacted] but no one is on the other line They are calling my place of employment at [redacted] which I have tried to get a hold of them to tell them to not do and have been unsuccessful What I am requesting is for them to stop calling my place of employment and to send me by mail what debt they are talking about Thank you [redacted]
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection in MarchThe consumers request for a cease and desist concerning this matter has been duly notedThis matter has been closed and returned to the consumers’ creditor If there are any questions or concerns please contact the office Justin P*** Mid Atlantic Consumer Services LLC
see attached Revdex.com Complaint# [redacted] [redacted] ***To whom it may concern, Ms [redacted] complaint has been reviewed and notedThis matter has been closed and returned to Ms [redacted] creditorMid Atlantic Consumer Services will have no further contact with Ms [redacted] .If there are any questions or concerns please contact the office.Justin PalmerMid Atlantic Consumer Services LLCC.O.O
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers matter placed with its office for collection efforts in JanuaryAt the consumers request this matter has been closed and returned to her creditor.If there are any further question or concerns please contact the office Justin Palmer Mid Atlantic Consumer Services LLC C.O.O
To whom it may concern;Mid Atlantic Consumer Services has reviewed the consumers matter that was placed with its office for collection efforts in FebruaryAt the consumers request this matter has been closed and returned to the creditor.If there are any further questions or concerns please contact the office Justin Palmer Mid Atlantic Consumer Services LLC C.O.O
Revdex.com complaint# [redacted] I [redacted] To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumer’s matter that was placed with its office for collection efforts in NovemberThis review has resulted in a reprimand of the employee involvedAt the consumer’s request, Mid Atlantic Consumer Services will cease and desist all collection effortsThis matter will be closed and returned to the consumer’s creditorThe creditor will be informed of the consumer’s request that all contact be made via written communication only If there are any questions or concerns, please contact the officeJustin P [redacted] Mid Atlantic Consumer Services LLC C.O.O [redacted]
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumer’s matter that was placed with its office for collection efforts in FebruaryThis matter has been closed and returned to the consumers creditorIf there are any questions or concerns please contact the office Justin P [redacted] Mid Atlantic
I am rejecting the response of MACS to my original complaint, as that response is simply untrue We received an automated call this week attempting to collect from [redacted] on July 1st, to ###-###-####And, just to be clear, we have called many more times than two, and more than one of us have made more than two callsWe have many phone lines hereI have listed them belowI also provided these to MACS on my previous callsI ask that they please check again###-###-#### ###-###-#### ###-###-#### ###-###-#### ###-###-#### ###-###-#### ###-###-#######-###-####Also, I had the aggravating experience of one of their agents rudely hanging up the phone in my face as I was in mid-sentence explaining our dilemmaThis matter has required WAY too much time and effort to resolve Shame on themPlease confirm your receipt of this message [redacted] ***General Manager [redacted] Anderson, SC 29621###-###-#### - Phone###-###-#### - Fax
To whom it may concern; A review of the consumers matter placed with Mid Atlantic Consumer Services for collection efforts in December reflect that a conversation was had on 12/18/and no resolution was reachedThe consumers matter has been closed and returned to her creditor If there are any questions or concerns please contact the office
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
To Whom It May Concern: Please allow this correspondence to serve as a written response for the Complaint # [redacted] as received by our officeOur office has reviewed the allegations in the complaintIn response to this complaint, I will state that I did not have a first-hand presence during the communications that have occurred between the complainant and this officeAs such, I can neither admit nor deny the allegations as described by the complainantHowever, I will state that I have met with the management and reviewed the subject matterIt is company policy to adhere to the pertinent collection laws including but not limited to the FDCPAEmployees have been instructed that any proven violation of said laws will result in immediate termination of employmentFurthermore, employees have been trained to provide a positive customer service experience and failure to promote such a standard may result in an adverse effect on their employee as wellPlease allow this correspondence to verify that upon receipt of the subject complaint, our office immediately located said account in the database and placed it into a cease and desist statusPursuant to office policy regarding consumer complaints, all efforts on the subject account were discontinued permanentlyAs an additional measure the pertinent contact information was locked as well to ensure that there is no error in future communicationOur office wishes to apologize for any inconvenience or misunderstanding caused by our officePlease be advised that these matters are taken with the highest respect and considerationSaid complaints are a useful tool that can be used to conduct better and more ethical businessOur office makes every attempt to provide a positive customer service experience and I hope I have answered any and all concerns of both your office and the complainantShould you require anything further, please feel free to contact meJustin Palmer Mid Atlantic Consumer Services LLC C.O.O [email protected] www.midatlanticconsumer.com
12/29/15Revdex.com Complaint # [redacted] , NY 13367To whom it may concern;A review has been conducted regarding the consumers matter that was placed with Mid Atlantic Consumer Services for collection efforts in the beginning of DecemberIt has been determined that the consumer did speak with a collection representative at Mid Atlantic Consumer Services on 12/18/and advised that this matter would not be resolvedThe consumers matter was documented accordingly along with being closed and returned to the consumers creditor.If there are any questions or concerns please contact the office.Justin P***Mid Atlantic Consumer Services LLCC.O.O
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collectionsAll requests have been duly noted and the matter has been closed and returned to the consumers’ creditorIf there are any further questions or concerns please contact the office Justin [redacted] Mid Atlantic Consumer Services LLC
[redacted] ***To whom it may concern; Ms [redacted] ’s complaint has been reviewedMid Atlantic Consumer Services has already closed and returned Ms [redacted] ’s file to her creditorMs [redacted] doesn’t have any matters with our office.Any questions or concerns please contact the office
To whom it may concern;This complaint had been reviewed and the file has been notedPer the consumers request all calls will cease immediatelyThe consumers matter has been closed and will be returned to his creditor.If there are any questions please contact the office.Justin P***Mid Atlantic Consumer Services LLCC.O.O
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection efforts in JanuaryThe documentation shows that there was a tentative arrangement reached between the consumer and Mid Atlantic Consumer Services to resolve the issue on January 27, Due to the complaint filed by the consumer, the arrangement has been voided and the matter has been closed and returned to the consumers’ creditor If there are any questions or concerns please contact the office Justin [redacted] Mid Atlantic Consumer Services LLC
Revdex.com Complaint # [redacted] To whom it may concern,In response to the allegations of repeated phone calls, it remains Mid Atlantic Consumer Services position that all phone numbers affiliated with [redacted] have been and were removed from our data base once it was determined that the individual we were calling to speak with was no longer employed with [redacted] ***Mid Atlantic Consumer Services has also taken proactive measures to prevent any unwanted phone calls to [redacted] by searching our entire data base for any instances in which they were listed as an employer for individuals that have matters with this officeUpon doing so it was determined that there were six other consumers listing [redacted] as their employer that had been placed with this office over the past days, all of those phone numbers were removed as wellMid Atlantic Consumer Services has also searched for and removed any and all phone numbers provided by [redacted] in their complaint.With regards to the rude treatment allegedly received by employees of [redacted] ***, we’ve reviewed the files that where central in Mid Atlantic Consumer Services contacting [redacted] but because there was no request to speak with a supervisor at the time the call was taking place, we are unable to determine the accuracy of said allegationsOur calls are periodically recorded for quality assurance; this issue will be addressed internally as Mid Atlantic Consumer Services does not condone any rude or unprofessional behavior.Any questions or concerns, please call the office.Justin P***Mid Atlantic Consumer Services LLCC.O.O.###-###-####
To whom it may concern;Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection efforts in DecemberThis matter has been closed and returned to the consumers’ creditor If there are any further questions or concerns please contact the office Justin [redacted] Mid Atlantic Consumer Services LLC C.O.O
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection efforts in MayThis matter has been notated to reflect the consumers’ claims of fraudThe matter has been closed and returned to the consumers’ creditor If there are any further questions or concerns please contact the office Justin [redacted] Mid Atlantic Consumer Services LLC
To whom it may concern, Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection efforts in MarchThis matter had been closed and returned to the consumers’ creditor.If there are any questions or concerns please contact the office Justin P [redacted] Mid Atlantic
I do want Revdex.com to contact company on my behalf When they call they are calling for [redacted] but no one is on the other line They are calling my place of employment at [redacted] which I have tried to get a hold of them to tell them to not do and have been unsuccessful What I am requesting is for them to stop calling my place of employment and to send me by mail what debt they are talking about Thank you [redacted]
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers’ matter that was placed with its office for collection in MarchThe consumers request for a cease and desist concerning this matter has been duly notedThis matter has been closed and returned to the consumers’ creditor If there are any questions or concerns please contact the office Justin P*** Mid Atlantic Consumer Services LLC
see attached Revdex.com Complaint# [redacted] [redacted] ***To whom it may concern, Ms [redacted] complaint has been reviewed and notedThis matter has been closed and returned to Ms [redacted] creditorMid Atlantic Consumer Services will have no further contact with Ms [redacted] .If there are any questions or concerns please contact the office.Justin PalmerMid Atlantic Consumer Services LLCC.O.O
To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumers matter placed with its office for collection efforts in JanuaryAt the consumers request this matter has been closed and returned to her creditor.If there are any further question or concerns please contact the office Justin Palmer Mid Atlantic Consumer Services LLC C.O.O
To whom it may concern;Mid Atlantic Consumer Services has reviewed the consumers matter that was placed with its office for collection efforts in FebruaryAt the consumers request this matter has been closed and returned to the creditor.If there are any further questions or concerns please contact the office Justin Palmer Mid Atlantic Consumer Services LLC C.O.O
Revdex.com complaint# [redacted] I [redacted] To whom it may concern; Mid Atlantic Consumer Services has reviewed the consumer’s matter that was placed with its office for collection efforts in NovemberThis review has resulted in a reprimand of the employee involvedAt the consumer’s request, Mid Atlantic Consumer Services will cease and desist all collection effortsThis matter will be closed and returned to the consumer’s creditorThe creditor will be informed of the consumer’s request that all contact be made via written communication only If there are any questions or concerns, please contact the officeJustin P [redacted] Mid Atlantic Consumer Services LLC C.O.O [redacted]