Midwest Recovery Systems, LLC.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  This account has been marked as Fraud as of 1/22/2018 and a record of deletion will be sent to the three credit reporting agencies.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

MRS submitted for a credit deletion to be issued on 03/04/2015. Unfortunately once we submit the reporting batch to the credit furnishers they can take 30-90 days to furnish the data. With that said, we did receive confirmation from TransUnion that the batch file was process on 03/25/2016. As for...

Experian & Equifax we have not received processing production files from them. We have done everything we can on our end to submit for deletion from Mr. [redacted]'s credit report.

Complaint: [redacted]
I am rejecting this response because: This response has not addressed placing a collection on my credit report without notice.  There was no written notice nor letter of validation provided.  This has caused my credit score to take a big hit and it is not my debt.
Sincerely,
[redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity...

to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. The investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaint. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as FRAUD and returned to our client. A credit bureau deletion record will be submitted on 03/24/2017.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Complaint: [redacted]
I am rejecting this response because:
It has been more than 30 days from the original response and they are just copying and pasting a response. This is a fraudulent trade and needs to be removed from all cras immediately 
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/12/14) */
Contact Name and Title: MRS Support
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@mrs-direct.com
This account has been cancelled from our office internally, and sent back to the client for review, and supplementation of documents to the...

consumer. There was no notification to our company of any dispute prior to this complaint being filed. If we had communication from Ms. [redacted], we could have handled this much sooner. We will no longer be attempting to collect on this debt, and a credit bureau deletion record will be submitted promptly.
Initial Consumer Rebuttal /* (2000, 7, 2015/12/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for your prompt response! I know I've paid everything off. I was paying on it for years and took the list of places that had contacted me and I was paying on and took out a loan on my 401K and paid everything in full in April 2015.

Initial Business Response /* (1000, 5, 2015/12/14) */
Contact Name and Title: MRS Support
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@mrs-direct.com
This account has been cancelled from our office internally, and sent back to the client for review, and supplementation of documents to the...

consumer. There was no notification to our company of any dispute prior to this complaint being filed. If we had communication from Ms. [redacted] we could have handled this much sooner. We will no longer be attempting to collect on this debt, and a credit bureau deletion record will be submitted promptly.
Initial Consumer Rebuttal /* (2000, 7, 2015/12/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you
I filed this dispute because MY first notification was seeing it on my credit report nothing prior.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing Ms. [redacted]'s complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of Ms. [redacted]'s complaint, MRS conducted an investigation with regard to this matter. The investigation has found the following: Prior to this complaint being filed, we received no communication from Ms. [redacted], after 5 attempts to contact her at [redacted]8 which is provided in this complaint as a valid contact number. Our internal policy is to honor verbal & written validation/dispute requests any time a consumer is expressing such a claim. With that said, we have acknowledged this as a dispute/validation request, and have marked this account DISPUTE as of today's date, and will issue a request for validation documentation from our client. Those documents will be mailed to the newly provided physical address Please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Since filing the complaint with the Revdex.com, Midwest Recovery has removed the derogatory mark from my credit report and have not pursued me any further. Since the mark was removed and I never received any other notification of debt from them, I do not have any files to upload for your clarification....

Please let me know if you need any more information regarding this matter. Thank you!

Contact Name and Title: MRS Support
Contact Phone: [redacted]
Contact Email: [redacted]@mrs-direct.com
MRS has not had any communication with this consumer after multiple attempts to contact her. The subject at hand was cancelled out of our system and returned to the client based on our findings....

A credit bureau deletion record will be submitted on 3/15/16, and our office will not be pursuing this matter any further.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity...

to respond. Upon receiving notification of this complaint, MRS conducted an investigation with regard to this matter. The investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaint. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as FRAUD and returned to our client. A credit bureau deletion record was submitted on 11/21/2016. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Dispute as of 1/2/2018 and a record of dispute will be sent to the three credit reporting agencies.  Additionally, a validation request has been submitted to our client. Once they have provided the requested documentation, it will be forwarded to you at the address provided in this complaint. Should our client not be able to provide the requested documentation a deletion record will be sent to the three credit reporting agencies. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing Mr. [redacted]'s complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of Mr. [redacted]'s complaint, MRS conducted an investigation with regard to this matter. The investigation has found the following: Prior to this complaint being filed, we received no communication from Mr. [redacted]. Our first communication with Mr. [redacted] was on 07/13/2016, at which point the consumer stated this account was fraudulent. Our internal policy is to honor verbal & written fraud claims any time a consumer is expressing such a claim. With that said, the agent that took the call dispositioned the account as FRAUD as of 07/13/2016, and our office will issue a credit bureau deletion request on the next reporting batch submission, and return this account to our client for further investigation on their end. Please contact our office to resolve this at 888-253-3440. You may also email us at [email protected].  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter.  It was found that our client was unable to validate this debt.  This account has been marked as Unable to Validate as of 03/28/2018 and a record of deletion will be sent to the three credit reporting agencies.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted].  - MRS Compliance Team

This account isn't related to any "Junk" debt buyer. This is related to Mr. [redacted], and [redacted]. The media requested was mailed to Mr. [redacted] on 05/20/2016 to the updated address provided in this complaint. If you would like immediate resolution, or to be made aware of what this matters pertains to please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity...

to respond. Upon receiving notification of this complaint, MRS conducted an investigation with regard to this matter. The investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaint. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as FRAUD and returned to our client. A credit bureau deletion record was submitted on 12/27/2016.  If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Dispute as of 01/23/2018 and a record of dispute will be sent to the three credit reporting agencies.  Additionally, a validation request has been submitted to our client. Once they have provided the requested documentation, it will be forwarded to you at the address provided in this complaint. Should our client fail to provide documentation a deletion record will be sent to the three credit reporting agencies. If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. There has been no contact regarding your account. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as FRAUD and returned to our client. A credit bureau deletion record will be submitted on 12/29/2017.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customers. Therefore, MRS regrets hearing otherwise and takes these matters very seriously.   Thank you for bringing this complaint to our attention and we appreciate the...

opportunity to respond. Upon receiving notification of this complaint, MRS investigated regarding this matter. Our internal policy is to honor both verbal, and written validation requests. This account has been marked as Unable to Validate and returned to our client. A credit bureau deletion record was submitted on 06/18/2017.  If there are any questions, please contact our office to resolve this at [redacted]. You may also email us at [redacted]@mrs-direct.com.  - MRS Compliance Team