MISR, Inc.

Revdex.com,
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I apologize that we did not meet expectations during the relocationAfter completion of my internal investigation, there was an agreement to refund $due to concerns from the customerAgain we apologize, the $has been refunded, we wish the customer the best

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I hope that the adjustment to my credit card is made with no delay
Regards,
*** ***

I know case has been closed but it's been weeks and we have yet to receive our settlement from All my son'sIs it for it to take this long? I didn't know if we keep waiting or reach out to themI didn't want to contact them of I'm not supposed to and go through you.Thank you *** ***

We are sorry to hear you could not afford to pay for the services providedAttached is the settlement form

It is our understanding that the customer has submitted a credit card dispute, we will have to work through that process as we cannot offer a settlement if there is a pending credit card dispute

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Did All My Sons just ignore my last counteroffer from last week? The total claim amount was in the amount of $ Just to fix the damage to the brand new wood floors is $4007.50.My new counteroffer is for $to settle this claim and close this Revdex.com Complaint. Regards, *** ***864-***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I wish to be reimbursed for the broken lamp
Regards,
*** ***

We responded to the customer and offer 20% of the move refunded

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

***, the amount that adds up for your damages is $2,672.00, we have sent you a settlement agreement for that
amountWe honored the invoice for the the walls and the floor damage, The breakdown of the claim is as follows...$for the damage to house hold goods (x $0.60=$309.00) $for wall damage and $1,for the floor damage

Good morning, the customer care team is open Monday-Friday 8am-6pm CST, please feel free to call us back at ***

Yes, the refund was completed on 4/5/a $refund was issued to card ending in ***

We are sorry to hear you incurred damages during your relocation with us, please call the Customer Care team at *** and we will get claims forms sent to you

The customer care team will be happy to help you, please call us so we can cant a claim form to youOur number is ***

We are sorry to hear we did not meet your expectations, all rates and charges are explained to the customer via the booking process and the confirmation call prior to the moveWe understand you only moved a handful of items, the packing material is standard on, we want our customer to be satisfied,
please accept our apology and the refund you have requested, I will forward a form to sign for the refund upon your acceptance

This job was contracted as labor only, we loaded a truck that we did not transportThe customer advised that we damaged her homeWe have sent a settlement offer to the customer for the damage to her home in the amount of $Any damage to household goods were initially deniedIn an effort of
customer service we will increase the offer to the total cost of the move which is $

We are sorry to hear we did not meet your expectations during your relocation, we apologizeYou may call the office to discuss your issuesOr reach out to the customer care team at ***

Revdex.com:
Thank you for the offer to have my complaint hear by Mediation, but at this time I do not wish to pursue this optionI refuse to spend any additional moneyI have already spent too much and been through too much
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***