We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant...
on August 23rd to address her concerns. If complainant has any further questions, she may contact our Senior Manager of Customer Relations, [redacted].
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with...
the complainant on 01/11/2017 to address these concerns and as a courtesy we provided the complainant with a refund. In the future, should the complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called [redacted], which allows registered users to view, print, and request basic updates to their file at no cost, subject to D&B verification. If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]
I am rejecting this response because: Dun and Bradstreet was requested specifically and without ambiguity to remove the listing of the physical name and address of the former business owner from their dnb.com site. It is a public danger to the owner to have the name and physical address where he is located listed for public view. DnB has not resolved the issue as proven by the screen shot of the information still made readily available on their website with a simple search of the name [redacted].
We at Dun & Bradstreet, Inc., appreciate the opportunity to address the concerns raised, as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused, and we believe we have taken...
appropriate steps to address the complainant’s concerns. In the future, should the complainant wish to submit basic updates to his Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted], which allows registered users to view, print, and submit basic updates to their file at no cost. If the complainant has any further questions, he may contact Dun & Bradstreet Emerging Businesses directly at [redacted]
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused and, as a courtesy,...
have provided the complainant with a refund. We attempted to contact the complainant on 07/02/2017, 07/05/2017, and 07/07/2017 to address these concerns but were unsuccessful. If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted].
Complaint: [redacted]
I am rejecting this response because: I received an email from Holly M. H[redacted] and she has not returned my phone call. I would like to resolve this issue with a live representative. I also spoke with the manager who stated she would look into this claim and she not responed. The initial issue of the change of address is fixed but I would like to resolve the issue of the intentional errors.
Regards,
[redacted]
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. Our customer service team spoke...
with the complainant on 08/24/2016 and, per his request, cancelled the auto-renewal of his product for the following year. We attempted to contact the complainant on 08/29/2016, 08/31/2016, and 09/01/2016 to address his concerns but were unsuccessful. If the complainant has any further questions, including if he would like to make additional changes to his account, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you very much for working with me on resolving the issue. I really appreciate all your efforts and diligence.
Regards,
[redacted]
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant...
on February 22, 2017 and addressed his concerns. In the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: https://iupdate.dnb.com, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verification. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted] at [redacted]
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant on February 28, 2017 and addressed his concerns. In the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: https://iupdate.dnb.com, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verification. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted] at [redacted]
We at Dun & Bradstreet, Inc appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. Attempts to...
contact complainant to address her concerns were unsuccessful, the voice mail messages left on January 20 and 21, 2016 were not returned. We have corrected the address per complainant's request. We have removed the duplicate Duns numbers from our database. Should the complainant wish to submit updates to their Dun & Bradstreet file at no cost, we offer a free service called [redacted], which allows registered users to view, print, and submit updates to their file at no cost. If the complainant has any further questions, they may contact our Senior Manager of Customer Relations, [redacted] at [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We at Dun & Bradstreet, Inc. (“D&B”) appreciate the opportunity to further address the concerns raised, as we value feedback. We continued to work with the complainant to resolve this concern. On 12/28/2015, the complainant was provided access to the D&B database through March 27, 2016. We believe this is a satisfactory resolution for the complainant. If the complainant has any further questions, please contact D&B Emerging Businesses directly at [redacted].
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused, and we believe we...
have taken appropriate steps to address the complainant’s concerns. In the future, should the complainant wish to submit basic updates to her Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted], which allows registered users to view, print, and submit basic updates to their file at no cost. Should the complainant have additional questions or concerns regarding her Dun & Bradstreet file as it relates to working with the U.S. Government, she may contact our dedicated Government Response team at [redacted] If the complainant has any further questions regarding this concern, we ask that she contact Dun & Bradstreet Emerging Businesses directly at [redacted]
Complaint: [redacted]
I am rejecting this response because: I have not received any email, or if I did it may have went to spam. Please resend any info. I am also still getting illegal sales calls, and harassing sales calls from 3rd parties. This will likely never be resolved as the criminals do not honor any do not call list. The damage has been done by selling my info to the dubious 3rd parties.
Regards,
[redacted]
The Dun & Bradstreet Business Information Report for [redacted] ( Duns #[redacted]) has been updated to show that the company is no longer active and has been removed from any marketing and calling lists. A complimentary copy of the report is attached. Thankyou for the...
opportunity to respond to this complaint. If you have anyquestions or comments, please contact me directly. It is our belief thatthis response resolves this issue. Respectfully Submitted, Dun & Bradstreet National Customer Relations
We at Dun & Bradstreet, Inc. appreciate the opportunity to further address the concerns raised, as we value feedback. We reached out to the complainant on 6/20/17, 6/22/17 and 6/23/17. We apologized to the complainant and provided him with further information on his company’s D&B report. If the complainant has further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]
Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant on August 23, 2016 and solved the concerns relevant to Duns [redacted] and case inquiries [redacted] and [redacted]. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted] at [redacted].
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
In our previous response, we explained that a trade recheck was already submitted on December 4, 2014.Our records show that this recheck was completed on December 16, 2014. The reporting company confirmed the payment experience as correct and provided for name release. The reporting company is [redacted]. You will have to contact them for any further questioning or clarification.
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant...
on August 23rd to address her concerns. If complainant has any further questions, she may contact our Senior Manager of Customer Relations, [redacted].
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with...
the complainant on 01/11/2017 to address these concerns and as a courtesy we provided the complainant with a refund. In the future, should the complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called [redacted], which allows registered users to view, print, and request basic updates to their file at no cost, subject to D&B verification. If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]
I am rejecting this response because: Dun and Bradstreet was requested specifically and without ambiguity to remove the listing of the physical name and address of the former business owner from their dnb.com site. It is a public danger to the owner to have the name and physical address where he is located listed for public view. DnB has not resolved the issue as proven by the screen shot of the information still made readily available on their website with a simple search of the name [redacted].
We at Dun & Bradstreet, Inc., appreciate the opportunity to address the concerns raised, as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused, and we believe we have taken...
appropriate steps to address the complainant’s concerns. In the future, should the complainant wish to submit basic updates to his Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted], which allows registered users to view, print, and submit basic updates to their file at no cost. If the complainant has any further questions, he may contact Dun & Bradstreet Emerging Businesses directly at [redacted]
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused and, as a courtesy,...
have provided the complainant with a refund. We attempted to contact the complainant on 07/02/2017, 07/05/2017, and 07/07/2017 to address these concerns but were unsuccessful. If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted].
Complaint: [redacted]
I am rejecting this response because: I received an email from Holly M. H[redacted] and she has not returned my phone call. I would like to resolve this issue with a live representative. I also spoke with the manager who stated she would look into this claim and she not responed. The initial issue of the change of address is fixed but I would like to resolve the issue of the intentional errors.
Regards,
[redacted]
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. Our customer service team spoke...
with the complainant on 08/24/2016 and, per his request, cancelled the auto-renewal of his product for the following year. We attempted to contact the complainant on 08/29/2016, 08/31/2016, and 09/01/2016 to address his concerns but were unsuccessful. If the complainant has any further questions, including if he would like to make additional changes to his account, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you very much for working with me on resolving the issue. I really appreciate all your efforts and diligence.
Regards,
[redacted]
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant...
on February 22, 2017 and addressed his concerns. In the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: https://iupdate.dnb.com, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verification. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted] at [redacted]
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant on February 28, 2017 and addressed his concerns. In the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: https://iupdate.dnb.com, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verification. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted] at [redacted]
We at Dun & Bradstreet, Inc appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. Attempts to...
contact complainant to address her concerns were unsuccessful, the voice mail messages left on January 20 and 21, 2016 were not returned. We have corrected the address per complainant's request. We have removed the duplicate Duns numbers from our database. Should the complainant wish to submit updates to their Dun & Bradstreet file at no cost, we offer a free service called [redacted], which allows registered users to view, print, and submit updates to their file at no cost. If the complainant has any further questions, they may contact our Senior Manager of Customer Relations, [redacted] at [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We at Dun & Bradstreet, Inc. (“D&B”) appreciate the opportunity to further address the concerns raised, as we value feedback. We continued to work with the complainant to resolve this concern. On 12/28/2015, the complainant was provided access to the D&B database through March 27, 2016. We believe this is a satisfactory resolution for the complainant. If the complainant has any further questions, please contact D&B Emerging Businesses directly at [redacted].
We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused, and we believe we...
have taken appropriate steps to address the complainant’s concerns. In the future, should the complainant wish to submit basic updates to her Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted], which allows registered users to view, print, and submit basic updates to their file at no cost. Should the complainant have additional questions or concerns regarding her Dun & Bradstreet file as it relates to working with the U.S. Government, she may contact our dedicated Government Response team at [redacted] If the complainant has any further questions regarding this concern, we ask that she contact Dun & Bradstreet Emerging Businesses directly at [redacted]
Complaint: [redacted]
I am rejecting this response because: I have not received any email, or if I did it may have went to spam. Please resend any info. I am also still getting illegal sales calls, and harassing sales calls from 3rd parties. This will likely never be resolved as the criminals do not honor any do not call list. The damage has been done by selling my info to the dubious 3rd parties.
Regards,
[redacted]
The Dun & Bradstreet Business Information Report for [redacted] ( Duns #[redacted]) has been updated to show that the company is no longer active and has been removed from any marketing and calling lists. A complimentary copy of the report is attached. Thankyou for the...
opportunity to respond to this complaint. If you have anyquestions or comments, please contact me directly. It is our belief thatthis response resolves this issue. Respectfully Submitted, Dun & Bradstreet National Customer Relations
We at Dun & Bradstreet, Inc. appreciate the opportunity to further address the concerns raised, as we value feedback. We reached out to the complainant on 6/20/17, 6/22/17 and 6/23/17. We apologized to the complainant and provided him with further information on his company’s D&B report. If the complainant has further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]
Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant on August 23, 2016 and solved the concerns relevant to Duns [redacted] and case inquiries [redacted] and [redacted]. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted] at [redacted].
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
In our previous response, we explained that a trade recheck was already submitted on December 4, 2014.Our records show that this recheck was completed on December 16, 2014. The reporting company confirmed the payment experience as correct and provided for name release. The reporting company is [redacted]. You will have to contact them for any further questioning or clarification.