Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I would like to personally thank [redacted] in the corporate office for her support and [redacted] with the Atlanta office for responding promptly, effectively, and efficiently to my needs as a customer who has a long history with Empire.As a result of this, I look forward to doing business in the near future with Empire.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They fixed the problem so far! Thank you.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding her concerns. The refund for the cancelled order has been processed back to the customer's credit card. We appreciate the customer's feedback and look forward to amicably resolving this matter.
We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and we have offered to replace the ceramic flooring. Replacement is scheduled to begin July 9, 2016. We appreciate the customer’s feedback and look forward to amicably resolving this matter.
We appreciate the customer contacting us regarding their concerns. The local office contacted the customer and it was agreed to have an independent inspection of the installed carpet. The inspection request has been submitted.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I would like to personally thank [redacted] in the corporate office for her support and [redacted] with the Atlanta office for responding promptly, effectively, and efficiently to my needs as a customer who has a long history with Empire.As a result of this, I look forward to doing business in the near future with Empire.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They fixed the problem so far! Thank you.
Sincerely,
[redacted]
The local sales department is working with the customer on changes to the carpet order.
We appreciate the customer contacting us regarding her concerns. The refund for the cancelled order has been processed back to the customer's credit card. We appreciate the customer's feedback and look forward to amicably resolving this matter.
We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and we have offered to replace the ceramic flooring. Replacement is scheduled to begin July 9, 2016. We appreciate the customer’s feedback and look forward to amicably resolving this matter.
We appreciate the customer contacting us regarding their concerns. The local office contacted the customer and it was agreed to have an independent inspection of the installed carpet. The inspection request has been submitted.