To whom it may concern, I have attached the contract in question. First note the contract clearly states the texture and paint options selected by the client, both of which contradict the clients claims (this complaint is based on fraudulent claims). Next, the job did take longer than anticipated and the client was kept informed (construction is not always cut and dry). Lastly, we did send an electrician to check the clients wiring and he found a significant drop in the wires in question leading to the switch and he informed the client this was due to age and deterioration of the wire and yes, the removal and install of the fan could have contributed to this problem but that is what the client contracted to have done, we did not anticipate a problem after the work was completed but we have done our best to try to resolve it (we offered to rewire the line for $350.00 our cost). At this time, the client has disputed the charge and has received back 50% of the job cost. This is the same amount that we quoted to re run the defective wire in question so we believe this matter should be settled. We stand willing to accommodate the client within reason to resolve this matter but we are also ready to look at legal options if she continues to make false accusations. Please let us know how to proceed to get this matter handled with you? Thx [redacted] Murray and Sons Construction LLC
As stated Mr. [redacted] did talk to a number of people and with each conversation we felt the issues at hand were resolved. We now understand the process was akin to telling one person a story and then hearing it 2 weeks later from the 5th person in line, it is nothing like the initial story. In the end after speaking to [redacted], it was agreed the baseboard job would be canceled and a refund of half of the deposit would be issued (half of the initial work had been completed so 25% of the contract was due and payable). That refund was sent to Mr. [redacted] as agreed and has not been tendered as of the date of this complaint and until the complaint, Murray and Sons was unaware that the refund had not been received nor any other issues existed.
We did send our lead installer [redacted] back to walk the job with Mr. [redacted] ([redacted] also installed this job) and they reviewed the sealer concerns, they reviewed the coloring issues as Mr. [redacted] saw them and [redacted] discussed options that were available to make changes to the floor now and, [redacted] discussed the possible issues that could arise from those options. It is my understanding from [redacted] that Mr. [redacted] taped the conversation but refused to participate in the conversation?
At this [redacted]e, Murray and Sons stands ready to work with Mr. [redacted] rectify the issues as he see them but, without his participation on the options available we are at a standstill. As for the refund, we will issue a stop payment on check [redacted] and re-issue that via check and send it certified mail to ensure we have a receipt of the delivery. Thx
Murray & Sons and their crew were able to complete our bathroom renovation in record time. The job included new stone flooring, fabricating and installing a new custom vanity, and a new granite countertop. They were involved every step of the way, ensuring that the project was completed on time. We had a very tight schedule and they were able to meet it. We plan to use them again in the future when we remodel our other bathroom.
To Whom it may Concern, To date all work contracted for has been repaired/redone or corrected. The screen in question was NOT part of the written contract but was built by our salesman as a favor to the client. At this time, we are willing to build and install the same type/style of screen to settle this matter as "satisfied" with the Revdex.com by Murray and Sons.
Thx
Murray & Sons came out several times to consult on different ideas we had for the basement. They gave us a quote and were able to start immediately. Team was exceptional! They were knowledgeable and efficient and our basement looks beautiful. We are going to have more worked done in the future and will definitely go through Murray & Sons again. We would happily recommend them to anyone looking to do any renovation, big or small!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I worked with [redacted] two projects before and had no issues at all. This shows the issues I am having now are caused by the lack of management of Murray and Sons Construction, LLC. As the company owner, he shouldn’t blame on his sales manager and should take full responsibility.Business is business. The “completion” of the project is to get all items in the contract done, which includes the installation of play set stated in the very beginning. Murray and Sons Construction doesn’t finish all items in the contact. That’s why after I have paid 90.4% of the project cost, I asked them to finish all items to receive the last 9.6% ($850).Regarding to the comment “needs time for grass to grow before installing the play set”, the grass was installed on October 22, 2014. Murray and Sons told us it takes two weeks for grass to grow before the installation of play set. There were no heavy rains after the grasses were installed. Two weeks later from October 22, 2014, Murray and Sons promised to install the play set on November 8, November 17, and November 22 but they didn’t show up. I think they are busy so I didn’t ask until early December. Murray and Sons promised again to install the play set on December 13 after I contacted Murray and Sons early December. However, no one from Murray and Sons showed up on December 13. After I filed the Revdex.com compliant, Murray and Sons promised to install the play set on January 3, 2015. Unfortunately, Murray and Sons broke the promise again.A-1. The owner plays the word game here on the definition of “leak”. Leaking is “water comes from where it shouldn’t be”. Currently water jets from outside of the bubbler head due to the improper installation of the head. When going through the issues, the owner promised to fix that in the next day. He didn’t.A-2. When checking the wet area around valve box, the owner didn’t try to find the root cause but just find the excuse. I don’t accept the “condensation” excuse. First of all, the box is half dry and half wet. If the wet is caused by condensation, all area inside the box should be wet. Secondly, there were no rains around the day the owner came to check the issue. However, the rocks deep inside the box are all wet. Last but not the least, I have another valve box around installed by other company but that box is always dry. A-3. There are couple water spreaders for grass broken already (or in owner's work, not working properly).B. The owner plays the word game again here. It has been more than 2 months after the grass installation. Winter grasses in other area have grown very well except that spot. This indicated the winter grass died in that spot rather than not grew yet.C. Murray and Sons did NOT replace heads that don’t work properly.Requests to Murray and Sons: Complete all items below by January 31, 2015 then I pay the last 9.6% ($850) of the project cost. In the case Murray and Son doesn’t complete all items below by January 31, 2015, Murray and Sons disclaims the right to receive the last 9.6% ($850) of the project cost.1. Complete the installation of play set. 2. Fix all water leaking from improper installation of the heads.3. Find the root cause of the wet ground around valve box Murray and Sons installed then fix the issue.4. Fix the water spreaders that work improperly.5. Add additional seed to the area that grasses died.Regards,[redacted]
Murray & son did a great job our home. They went above and beyond to make our house look great. They fixed items we didn't even ask for and this shows great customer service, very happy with their work and finished on time at a good price.
Murray & Sons was diligent in getting our job done as we had nothing but bad weather and wind most of the week during which the job was scheduled. They stayed in touch and were able to complete the job quickly and efficiently when the weather allowed. They cleaned up all of the debris from the job and other than having new screens in our 7 windows; you would never have known someone had been working here. We will definitely consider using their services again.
They team worked professionally & kept the place clean at the end of each day. They were very dedicated to customer satisfaction. They also have years of experience and get the job done right. We Murray & Sons based on their experience and proposed solution. They aren’t on the cheap end of the bid but their quality is definitely on the high end side. They completed the job on time. Great Job!
I had a very unique project of doing a House top to some VERY EXPENSIVE. They were great, and staff is meticulous about their work. Price was great and they came right and did it immediately. I highly recommend Murray & Sons.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The only reason Murray and Sons Construction was hired was because of their outstanding Revdex.com A+ rating and that they were family owned and operated for the past decades. Over the course of two months I made numerous attempts to contact [redacted], [redacted], [redacted], or [redacted] with little to no success for a separate baseboard job that we were having issues with completion (complain #[redacted]). Meanwhile issues with the floor began to surface. [redacted] in Sales Production verbally agreed to terminate the baseboard contract and refund a remaining deposit. I was appalled when they wouldn't bother to return my calls or give a definite answer on resolving these issues. Until this day I have not received the refund that I was promised. Sadly, the only way to get this company's attention was to file a formal complaint. Within a couple of days, Mr. [redacted] called me personally and was eager to know what the issues were. We scheduled to meet at my residence that following weekend so he can take a look at the work himself. But once again, Mr [redacted] was nowhere to be seen or heard from. A few days later he finally called me back and stated that he would be unable to come at all, but he would send [redacted] (the installer) to inspect the job. I was asked to sign off on the matter of color, texture, and variation (sample area was a work in progress, not final product). However, I was not asked to sign off on mistakes or poor craftsmanship. It is absurd to claim that I praised a work that is not satisfactory and certainly does not reflect what Murray and Son's previous customer's reviews state. Upon conducting a second inspection (after complaint filed), [redacted] the installer acknowledged that indeed some areas were not done correctly and would need repair. He suggested sanding the ridges were the stain would no adhere (as shown on photo) and he applied sealant to the pantry area were none was applied before. I appreciate him taking the [redacted]e explaining how the composition of the cement and the reaction of the acid stain would yield different results. As well as how low and high spots in the cement mixture applied could divert where the stain will settle and rough/ smooth gloss would be created. As far as refusing to talk resolve, At the orders of Mr. [redacted] himself, [redacted] was to come and inspect the floor and [redacted] was to call me back and decide how to proceed. It has been almost a week now and I still have not heard back from [redacted], [redacted], or anyone else from Murray and Sons Construction. As stated before, I will not be conducting business with this company anymore, however I am willing to provide an 'opportunity' for them to fix the issues on hand. It is not in my best interest to make this company look bad (I'm sure they have good workers with good character), however when they declined to provide solutions and give you the run around, one is left with the option of last resort of filing a formal complain. I am not the type of person who wants to waste anybody's [redacted]e or put anybody's reputation in jeopardy, but ignoring a customer's request is simply unacceptable. I have been very patient with Murray and Sons (Mr. [redacted] personally thanked me for that) and I wished everything had been done the right way since the beginning. I'm currently awaiting a response from Mr. [redacted] or anyone from their staff on how and when to proceed with correcting the flooring issues. Let not this become a missed 'opportunity'...
Regards,
[redacted]
To whom it may concern, Mr. [redacted] is a personal friend of our sales manager [redacted] and this complaint was completely un-expected. Mr. [redacted] job is completed as contracted with an additional $850.00 in work completed and not yet paid for. The play set install was added as a freebe so it has...
no bearing on the final contract price of this job). The swing set has not been installed as the grass installed needed time to take hold prior to the install and the additional rain the past few months has left the area in question very wet (the grass will be damaged if the area is to wet). After receiving this complaint I personally called/talked to and walked the entire job with Mr. [redacted] and [redacted] to review all concerns and I found the following:A. No leaks were found on the entire job. One plugged bubbler head which was located under approx 2 inches of rock sounded like a leak but was not (we have agreed to replace it). The other possible leak seems to be condensation building up under the lid on the valve box (the entire yard is still very wet from the rains so it was not totally possible to tell were the water was coming from yet).B. The areas of "dead grass" 2 in question are not dead. The summer bermuda has gone into hibernation and the winter grass has not fully grown in as of yet. We have agreed to add some additional seed to this area. C. We have replaced a few heads that did not work properly - no dispute here. The communication with Mr. [redacted] was thru our sales manager and his friend [redacted] so I am unclear on this part of the complaint but I can assure you [redacted] has taken a proactive role in getting this resolved and he is talking to Mr. [redacted] every few days until his free gesture is competed. Thx
The crew who came to work for us was personable, knowledgeable and hard working. They did a great job both on the roof and in communicating with us throughout the process. We would definitely recommend them to our friends and family.
They were very prompt and came the same day. The repair that I required was very simple just taking a door off the hinges and sanding down once side to close properly. I would recommend theem to others based on his timeliness, professionalism and end result
I found Murray & sons and their crew through a designer after I had a bad experience with another contractor who never finished the job I initially hired them for. The guys from Murray & son came in and saved the day. They assessed the job and preserved some of the previous contractor's work (in the interest of saving me some money) and re-did some of the work that was shoddily done. These staff was never intrusive, always on-time and always working. Their finished work was impeccable and their price was fair. I highly recommend them.
I needed some work done on my kitchen. Murray & Sons were professional, punctual, and economical. They gave one of the best estimates and so far their work is excellent (the work is ongoing). They are on time everyday and the crew is friendly. They work quickly and all the initial estimates are spot on. If you need any work done, I would recommend checking them out.
Murray & Sons has been my guy for every update on my condo. We love them. They are so professional, super friendly, and the finished project is always better than expected. They have always had our business and we will continue to do so for any project small or big we have in the future.
Murray & Sons is the kind of contractor you always dream of finding. We contacted them for help with several projects around the house... They were at our house the next morning, bright and early, scoped the work and had an estimate for us within hours. Their crew was able to start within days and did a terrific job on all fronts. We couldn't have been happier. They will be the first one I call the next time. Nice job, you’re one of the good guys!
To whom it may concern, I have attached the contract in question. First note the contract clearly states the texture and paint options selected by the client, both of which contradict the clients claims (this complaint is based on fraudulent claims). Next, the job did take longer than anticipated and the client was kept informed (construction is not always cut and dry). Lastly, we did send an electrician to check the clients wiring and he found a significant drop in the wires in question leading to the switch and he informed the client this was due to age and deterioration of the wire and yes, the removal and install of the fan could have contributed to this problem but that is what the client contracted to have done, we did not anticipate a problem after the work was completed but we have done our best to try to resolve it (we offered to rewire the line for $350.00 our cost). At this time, the client has disputed the charge and has received back 50% of the job cost. This is the same amount that we quoted to re run the defective wire in question so we believe this matter should be settled. We stand willing to accommodate the client within reason to resolve this matter but we are also ready to look at legal options if she continues to make false accusations. Please let us know how to proceed to get this matter handled with you? Thx [redacted] Murray and Sons Construction LLC
As stated Mr. [redacted] did talk to a number of people and with each conversation we felt the issues at hand were resolved. We now understand the process was akin to telling one person a story and then hearing it 2 weeks later from the 5th person in line, it is nothing like the initial story. In the end after speaking to [redacted], it was agreed the baseboard job would be canceled and a refund of half of the deposit would be issued (half of the initial work had been completed so 25% of the contract was due and payable). That refund was sent to Mr. [redacted] as agreed and has not been tendered as of the date of this complaint and until the complaint, Murray and Sons was unaware that the refund had not been received nor any other issues existed.
We did send our lead installer [redacted] back to walk the job with Mr. [redacted] ([redacted] also installed this job) and they reviewed the sealer concerns, they reviewed the coloring issues as Mr. [redacted] saw them and [redacted] discussed options that were available to make changes to the floor now and, [redacted] discussed the possible issues that could arise from those options. It is my understanding from [redacted] that Mr. [redacted] taped the conversation but refused to participate in the conversation?
At this [redacted]e, Murray and Sons stands ready to work with Mr. [redacted] rectify the issues as he see them but, without his participation on the options available we are at a standstill. As for the refund, we will issue a stop payment on check [redacted] and re-issue that via check and send it certified mail to ensure we have a receipt of the delivery. Thx
Murray & Sons and their crew were able to complete our bathroom renovation in record time. The job included new stone flooring, fabricating and installing a new custom vanity, and a new granite countertop. They were involved every step of the way, ensuring that the project was completed on time. We had a very tight schedule and they were able to meet it. We plan to use them again in the future when we remodel our other bathroom.
To Whom it may Concern, To date all work contracted for has been repaired/redone or corrected. The screen in question was NOT part of the written contract but was built by our salesman as a favor to the client. At this time, we are willing to build and install the same type/style of screen to settle this matter as "satisfied" with the Revdex.com by Murray and Sons.
Thx
Murray & Sons came out several times to consult on different ideas we had for the basement. They gave us a quote and were able to start immediately. Team was exceptional! They were knowledgeable and efficient and our basement looks beautiful. We are going to have more worked done in the future and will definitely go through Murray & Sons again. We would happily recommend them to anyone looking to do any renovation, big or small!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I worked with [redacted] two projects before and had no issues at all. This shows the issues I am having now are caused by the lack of management of Murray and Sons Construction, LLC. As the company owner, he shouldn’t blame on his sales manager and should take full responsibility.Business is business. The “completion” of the project is to get all items in the contract done, which includes the installation of play set stated in the very beginning. Murray and Sons Construction doesn’t finish all items in the contact. That’s why after I have paid 90.4% of the project cost, I asked them to finish all items to receive the last 9.6% ($850).Regarding to the comment “needs time for grass to grow before installing the play set”, the grass was installed on October 22, 2014. Murray and Sons told us it takes two weeks for grass to grow before the installation of play set. There were no heavy rains after the grasses were installed. Two weeks later from October 22, 2014, Murray and Sons promised to install the play set on November 8, November 17, and November 22 but they didn’t show up. I think they are busy so I didn’t ask until early December. Murray and Sons promised again to install the play set on December 13 after I contacted Murray and Sons early December. However, no one from Murray and Sons showed up on December 13. After I filed the Revdex.com compliant, Murray and Sons promised to install the play set on January 3, 2015. Unfortunately, Murray and Sons broke the promise again.A-1. The owner plays the word game here on the definition of “leak”. Leaking is “water comes from where it shouldn’t be”. Currently water jets from outside of the bubbler head due to the improper installation of the head. When going through the issues, the owner promised to fix that in the next day. He didn’t.A-2. When checking the wet area around valve box, the owner didn’t try to find the root cause but just find the excuse. I don’t accept the “condensation” excuse. First of all, the box is half dry and half wet. If the wet is caused by condensation, all area inside the box should be wet. Secondly, there were no rains around the day the owner came to check the issue. However, the rocks deep inside the box are all wet. Last but not the least, I have another valve box around installed by other company but that box is always dry. A-3. There are couple water spreaders for grass broken already (or in owner's work, not working properly).B. The owner plays the word game again here. It has been more than 2 months after the grass installation. Winter grasses in other area have grown very well except that spot. This indicated the winter grass died in that spot rather than not grew yet.C. Murray and Sons did NOT replace heads that don’t work properly.Requests to Murray and Sons: Complete all items below by January 31, 2015 then I pay the last 9.6% ($850) of the project cost. In the case Murray and Son doesn’t complete all items below by January 31, 2015, Murray and Sons disclaims the right to receive the last 9.6% ($850) of the project cost.1. Complete the installation of play set. 2. Fix all water leaking from improper installation of the heads.3. Find the root cause of the wet ground around valve box Murray and Sons installed then fix the issue.4. Fix the water spreaders that work improperly.5. Add additional seed to the area that grasses died.Regards,[redacted]
Murray & son did a great job our home. They went above and beyond to make our house look great. They fixed items we didn't even ask for and this shows great customer service, very happy with their work and finished on time at a good price.
Murray & Sons was diligent in getting our job done as we had nothing but bad weather and wind most of the week during which the job was scheduled. They stayed in touch and were able to complete the job quickly and efficiently when the weather allowed. They cleaned up all of the debris from the job and other than having new screens in our 7 windows; you would never have known someone had been working here. We will definitely consider using their services again.
They team worked professionally & kept the place clean at the end of each day. They were very dedicated to customer satisfaction. They also have years of experience and get the job done right. We Murray & Sons based on their experience and proposed solution. They aren’t on the cheap end of the bid but their quality is definitely on the high end side. They completed the job on time. Great Job!
I had a very unique project of doing a House top to some VERY EXPENSIVE. They were great, and staff is meticulous about their work. Price was great and they came right and did it immediately. I highly recommend Murray & Sons.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The only reason Murray and Sons Construction was hired was because of their outstanding Revdex.com A+ rating and that they were family owned and operated for the past decades. Over the course of two months I made numerous attempts to contact [redacted], [redacted], [redacted], or [redacted] with little to no success for a separate baseboard job that we were having issues with completion (complain #[redacted]). Meanwhile issues with the floor began to surface. [redacted] in Sales Production verbally agreed to terminate the baseboard contract and refund a remaining deposit. I was appalled when they wouldn't bother to return my calls or give a definite answer on resolving these issues. Until this day I have not received the refund that I was promised. Sadly, the only way to get this company's attention was to file a formal complaint. Within a couple of days, Mr. [redacted] called me personally and was eager to know what the issues were. We scheduled to meet at my residence that following weekend so he can take a look at the work himself. But once again, Mr [redacted] was nowhere to be seen or heard from. A few days later he finally called me back and stated that he would be unable to come at all, but he would send [redacted] (the installer) to inspect the job. I was asked to sign off on the matter of color, texture, and variation (sample area was a work in progress, not final product). However, I was not asked to sign off on mistakes or poor craftsmanship. It is absurd to claim that I praised a work that is not satisfactory and certainly does not reflect what Murray and Son's previous customer's reviews state. Upon conducting a second inspection (after complaint filed), [redacted] the installer acknowledged that indeed some areas were not done correctly and would need repair. He suggested sanding the ridges were the stain would no adhere (as shown on photo) and he applied sealant to the pantry area were none was applied before. I appreciate him taking the [redacted]e explaining how the composition of the cement and the reaction of the acid stain would yield different results. As well as how low and high spots in the cement mixture applied could divert where the stain will settle and rough/ smooth gloss would be created. As far as refusing to talk resolve, At the orders of Mr. [redacted] himself, [redacted] was to come and inspect the floor and [redacted] was to call me back and decide how to proceed. It has been almost a week now and I still have not heard back from [redacted], [redacted], or anyone else from Murray and Sons Construction. As stated before, I will not be conducting business with this company anymore, however I am willing to provide an 'opportunity' for them to fix the issues on hand. It is not in my best interest to make this company look bad (I'm sure they have good workers with good character), however when they declined to provide solutions and give you the run around, one is left with the option of last resort of filing a formal complain. I am not the type of person who wants to waste anybody's [redacted]e or put anybody's reputation in jeopardy, but ignoring a customer's request is simply unacceptable. I have been very patient with Murray and Sons (Mr. [redacted] personally thanked me for that) and I wished everything had been done the right way since the beginning. I'm currently awaiting a response from Mr. [redacted] or anyone from their staff on how and when to proceed with correcting the flooring issues. Let not this become a missed 'opportunity'...
Regards,
[redacted]
To whom it may concern, Mr. [redacted] is a personal friend of our sales manager [redacted] and this complaint was completely un-expected. Mr. [redacted] job is completed as contracted with an additional $850.00 in work completed and not yet paid for. The play set install was added as a freebe so it has...
no bearing on the final contract price of this job). The swing set has not been installed as the grass installed needed time to take hold prior to the install and the additional rain the past few months has left the area in question very wet (the grass will be damaged if the area is to wet). After receiving this complaint I personally called/talked to and walked the entire job with Mr. [redacted] and [redacted] to review all concerns and I found the following:A. No leaks were found on the entire job. One plugged bubbler head which was located under approx 2 inches of rock sounded like a leak but was not (we have agreed to replace it). The other possible leak seems to be condensation building up under the lid on the valve box (the entire yard is still very wet from the rains so it was not totally possible to tell were the water was coming from yet).B. The areas of "dead grass" 2 in question are not dead. The summer bermuda has gone into hibernation and the winter grass has not fully grown in as of yet. We have agreed to add some additional seed to this area. C. We have replaced a few heads that did not work properly - no dispute here. The communication with Mr. [redacted] was thru our sales manager and his friend [redacted] so I am unclear on this part of the complaint but I can assure you [redacted] has taken a proactive role in getting this resolved and he is talking to Mr. [redacted] every few days until his free gesture is competed. Thx
The crew who came to work for us was personable, knowledgeable and hard working. They did a great job both on the roof and in communicating with us throughout the process. We would definitely recommend them to our friends and family.
They were very prompt and came the same day. The repair that I required was very simple just taking a door off the hinges and sanding down once side to close properly. I would recommend theem to others based on his timeliness, professionalism and end result
I found Murray & sons and their crew through a designer after I had a bad experience with another contractor who never finished the job I initially hired them for. The guys from Murray & son came in and saved the day. They assessed the job and preserved some of the previous contractor's work (in the interest of saving me some money) and re-did some of the work that was shoddily done. These staff was never intrusive, always on-time and always working. Their finished work was impeccable and their price was fair. I highly recommend them.
Backyard looks great. All the guys from salesman to workers were very professional and nice. Would recommend to a friend.
I needed some work done on my kitchen. Murray & Sons were professional, punctual, and economical. They gave one of the best estimates and so far their work is excellent (the work is ongoing). They are on time everyday and the crew is friendly. They work quickly and all the initial estimates are spot on. If you need any work done, I would recommend checking them out.
Murray & Sons has been my guy for every update on my condo. We love them. They are so professional, super friendly, and the finished project is always better than expected. They have always had our business and we will continue to do so for any project small or big we have in the future.
Murray & Sons is the kind of contractor you always dream of finding. We contacted them for help with several projects around the house... They were at our house the next morning, bright and early, scoped the work and had an estimate for us within hours. Their crew was able to start within days and did a terrific job on all fronts. We couldn't have been happier. They will be the first one I call the next time. Nice job, you’re one of the good guys!
They were on time. They are very good, keep me involved but are not pushy. They were a pleasure to work with.