National Enterprise Systems

[redacted] Revdex.com Euclid Ave, 4th Floor Cleveland, OH 44115-Re: Complaint ID [redacted] Dear [redacted] : We are in receipt of your correspondence concerning the complaint made by [redacted] , against National Enterprise Systems ("NES")We have conducted an investigation with respect to this matter and we appreciate the opportunity to respond and provide you with our positionUnfortunately, [redacted] 's phone number was associated with an account in our office that had a name similar to hersNES has taken the appropriate steps to ensure that [redacted] 's phone number of [redacted] and her father's phone number, [redacted] , will receive no further calls from NES with respect to this accountWe apologize for any inconvenience that [redacted] or her father may have experiencedWe hope this brings this matter to a conclusion but please contact me if any additional information is neededSincerely,Eric T [redacted] Manager, Regulatory Compliance

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Good Afternoon, Attached is the response for complaint ID [redacted] Thank You, Eric T [redacted] NES

April 7, [redacted] Revdex.com Euclid Ave, 4th Floor Cleveland, OH 44115-Re: Complaint ID: [redacted] Dear Ms [redacted] : We are in receipt of your correspondence concerning the complaint made by [redacted] against National Enterprise Systems ("NES")We have conducted an investigation with respect to this matter and we appreciate the opportunity to respond and provide you with our positionAn account was placed with NES for collectionUnfortunately, Ms [redacted] 's phone number, 314-973-0371, inadvertently became associated with this accountWe were not aware at the time the calls were made that the number was incorrectNES has taken the appropriate steps to ensure that Ms [redacted] will receive no further calls from NES, with respect to this accountWe apologize sincerely for any inconvenience the Ms [redacted] may have experiencedWe hope this brings this matter to a conclusion but please contact me if any additional information is neededThank you for your attention and cooperationSincerely, Eric T [redacted] Compliance Manager

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is somewhat satisfactory to me. Although NES says that it was inadvertently calling us constantly over some unknown debt because they mixed up the phone numbers, they only say that will not call on THAT matter again. We do not want them ever to call us again. We have no debt other than our home mortgage and there is no reason whatsoever for NES to call us on ANY matter. We are on the federal DO NOT CALL list and we monitor each and every unwanted call and report it to the appropriate authorities. From what we observe, and have heard from our friends and relatives who also have received numerous unwanted and improper calls from this company, we just don't believe them. It's an harassment machine and their robo call message can only be construed as a scare tactic to frighten unwary people into sending them money.Again, never call us again for any reason on any matter. Thank you for your help. Regards, [redacted] ***

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me at this time I sure would like to know who the company's so-called client is because this seems to be a repeat answer given by this company to others complaining Regards, [redacted] ***

Good Afternoon,
Attached is the response for complaint ***
Thank You,
Eric T***
NES

Good Morning,Attached is the NES response for Complaint ID *** Thank You,Eric T***NES

Good Afternoon, Attached is the response for complaint Id***.Thank You,Eric T***NES

Good Afternoon, Attached is the response to complaint ID ***. Thank You,Eric T***NES

NATIONAL ENTERPRISE SYSTEMS November 13, 2015 *** *** Revdex.com Euclid Ave, 4th Floor Cleveland, OH 44115-2408 Re: Complaint ID#10943781 *** *** ***: We are in receipt of your correspondence concerning the complaint made by *** *** against
National Enterprise Systems ("NES")We have conducted an investigation with respect to this matter and we appreciate the opportunity to respond and provide you with our position. On August 17, 2014, there was an account placed by *** *** ***., (***) with NES for collectionsNES does not own the accounts but was attempting to collect the total outstanding balance on behalf of ***. On June 22, 2015, *** *** called our office and left a voicemail for a call backThat same day, NES returned *** *** call and there was no answerA message was left for *** *** to contact NESSubsequent to our previous response to *** ***' prior complaint registered with your office on August 22, 2015, these are the last phone calls between NES and *** ***. Our records show that *** ***' has been sending $per month to NES since August and NES has reported these payments to ***Please note that NES does not report to the credit bureaus for ***. We apologize for any inconvenience that *** *** may have experiencedWe hope this brings this matter to a conclusion but please contact me if any additional information is needed. Sincerely, Eric T*** Manager, Regulatory Compliance

Good Afternoon, Attached is the response for complaint ID *** Thank You,Eric T***NES

Good Afternoon, Attached is the response for complaint ID ***. Thank You,Eric T***NES

NATIONAL ENTERPRISE SYSTEMS October 15, 2015 *** *** Revdex.com Euclid Ave, 4th Floor Cleveland, OH 44115-2408 Re: Complaint ID: *** *** *** ***: We are in receipt of your correspondence concerning the complaint made by *** and ***
*** against National Enterprise Systems ("NES")We have conducted an investigation with respect to this matter and we appreciate the opportunity to respond and provide you with our position. An account was placed with NES for collectionUnfortunately, the ***'s phone number, ***, inadvertently became associated with this account due to the similarity in the namesWe were not aware at the time the calls were made that the number was incorrectNES has taken the appropriate steps to ensure that the ***'s will receive no further calls from NES, with respect to this account. We apologize sincerely for any inconvenience the ***'s may have experiencedWe hope this brings this matter to a conclusion but please contact me if any additional information is neededThank you for your attention and cooperation. Sincerely, Eric T*** Compliance Manager

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
According to my credit report, of which I use the *** *** *** ***, the following note has been placed on the file regarding the account: "An account provider reported that a new or existing account has a derogatory or delinquent payment status on your credit file." I will have to check to see when it updates on 11/26/(according to the tracker) to see whether or not it was not reported as claimed in the statement you made to me. Also, the claim that you have received $is incorrect. I have made payments totaling $on both accounts. If you wish to send me mail with your payment plan options, I will be glad to look at it, but I have been making payments on the account and I do not see why my account is not "in repayment" on my credit score. The payments postdate the negatives that keep showing up on the credit report and the only way this will be settled for me is for my credit report to have you report that the account is in repayment and for the delinquencies to be removed
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

April 18, 2016 *** *** Revdex.com Euclid Ave, 4th Floor Cleveland, OH 44115-2408 Re: Complaint ID: *** Dear Ms***: We are in receipt of your correspondence concerning the complaint made by *** *** against National Enterprise Systems
("NES")We have conducted an investigation with respect to this matter and we appreciate the opportunity to respond and provide you with our position. An account was placed with NES for collectionUnfortunately, Ms*** phone number, ***, inadvertently became associated with this accountWe were not aware at the time the calls were made that the number was incorrectNES has taken the appropriate steps to ensure that Ms*** will receive no further calls from NES, with respect to this account. We apologize sincerely for any inconvenience Ms*** may have experiencedWe hope this brings this matter to a conclusion but please contact me if any additional information is neededThank you for your attention and cooperation. Sincerely, Shakirah P*** Compliance Assistant Manager

Good Morning,Attached is the NES response to complaint ID ***. Thank You,Eric T***NES

NATIONAL ENTERPRISE SYSTEMS September 15, 2015 *** ***Revdex.comEuclid Ave, 4th FloorCleveland, OH 44115-2408 Re: Complaint ID#*** Dear *** ***: We are in receipt of your correspondence concerning the complaint made by *** *** against
National Enterprise Systems ("NES")We have conducted an investigation with respect to this matter and we appreciate the opportunity to respond and provide you with our position. On April 26, 2015, there were two accounts placed by *** *** *** *** with NES for collectionsNES does not own the accounts but was attempting to collect the total outstanding balance on behalf of *** *** *** accounts had been previously placed with our office in at which time he requested we cease calling a particular phone numberBecause of this, when *** *** called NES on September 9, 2015,NES requested that *** *** send us an email confirming he now wishes to discuss the accounts with us. Our records show that NES spoke *** *** on September 9, A review of the call shows that, in addition to settlement options, there was an attempt to discuss payment arrangements with *** ***Our representative provided *** *** with interest information in an effort to help him understand how monthly payments would impact his account balance as opposed to settlement optionsAs the call progressed and our representative sought more specifics on what *** *** was offering as a resolution, *** *** ended the call. *** *** is welcome to call our Compliance Department at 877-***, if he would like to discuss payment arrangementsWe apologize for any inconvenience that *** *** may have experiencedWe hope this brings this matter to a conclusion but please contact me if I may be of further assistance. Sincerely, Eric T*** Manager, Regulatory Compliance NES