NeuLift Skin

Hello,The total refund we have provided to the customer is $186.80.Thank you, Neulift skin

Hello, We have received a complaint in regards to the customer We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $ [redacted] on 9/26/ Please allow up to business days for the credit to show from the date which the refund was specified Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Sorry but did not see a reply to my complaint but I would still like the full refund as the product was not opened and they never offered anything but the 35% which I said no to and then they hung upI want my money back Regards, [redacted] ***

Hello,We have already provided the courtesy refund the customer requestedthank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me While I feel like a full refund of face cream is also warranted, I appreciate the effort to even partially right the situation as the call center techs were not only unhelpful, they were rude and unsympathetic I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Hello, We have received a complaint in regards to the customer We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $ on 10/17/ Please allow up to business days for the credit to show from the date which the refund was specified Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank youNeuLift Skin

Hello, We have received the complaint in regarding to the customer mentioned above We understand the customer’s frustration and have decided to provided the customer with a courtesy refund in the amount of $on 8/2/ Please allow up to business day from the refund date mentioned for the credit to show Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond in this space ONLY] Regards, [redacted]

Hello, Our records indicate that the customer was only charged for shipping of the product and that customer was never charged for actual productThank you

Hello, We have received a complaint in regards to the customer We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $on 4/25/ Please allow up to business days for the credit to show from the date which the refund was specified Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you,neuliftskin

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Refund order notificationOrder # [redacted] - 08/29/02:24am Hi [redacted] , (from Neu Lift Advanced Serum)This email is to inform you that we have refunded the amount of $back to your payment method originally usedRefund order notificationOrder # [redacted] - 08/29/02:24am Hi [redacted] , (from Neu Lift Anti Aging Cream)This email is to inform you that we have refunded the amount of $back to your payment method originally usedI am waiting for the refund to be completed Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

Hello, We have received a complaint in regards to the customer We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $ on 1/24/ Please allow up to business days for the credit to [redacted] from the date which the refund was specified Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you

Hello, We have received rejection to the answer in regards to the complaint We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $ on 8/21/ Please allow up to business days for the credit to show from the date which the refund was specified Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscriptionIn regards to the chargeback process, we are unable to assist as the chargeback company currently handling the issue At this time, the chargeback processor and the credit card companies will determine the legitimacy of the claim and provide any refunds they deem substantiated and necessary Thank you

Hello, We have received a complaint in regards to the customer We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $ on 11/17/ Please allow up to business days for the credit to show from the date which the refund was specified Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you

Hello, According to our records, we have credited the customer for $on 4/13/(it takes up to business days for credit to show from the day we credit back) On 4/19/the customer filed a chargeback with their bank and we are currently unable to assist the customer with thisThank you, neuliftskin

Hello, We have received a complaint in regards to the customer We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $ on 8/30/ Please allow up to business days for the credit to show from the date which the refund was specified Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]