NeuLift Skin

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Still have not received refund. Neulift and Beauty BM has sent Discovercard fraudulent contract for terms and prices that I clarified by phone before receiving it as to not sending auto shipments of any kind and verifying also no additional charges were to comeThey are ripoffs dishonest sneaky and doing this to many many othersI printed and sent over to discover more than other complaints I found after they sent me the creams which were not trial samplesThere was no correct information offered to me when I contacted themThey did not clarify it was not a sample even though they charged sample priceThey try to offer discounts when complained to but will not correct wrongful charges even when they were told not to send it out. I want credited for creams I never ordered
Regards,
*** ***

Hello, We have received a complaint in regards to the customer. We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $ on 6/1/2017. Please allow up to business days for the credit to show
from the date which the refund was specified. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you

Hello, We have received a complaint in regards to the customer. We understand the customer frustrations and have responded to the clients request for a courtesy refund in the amount of $on 5/10/2017. Please allow up to business days for the credit to show from the date
which the refund was specified. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you

Hello, We have received the complaint in regarding to the customer mentioned above. We understand the customer’s frustration and have decided to provided the customer with a courtesy refund in the amount of $on 8/2/2017. Please allow up to business day from the refund date
mentioned for the credit to show. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello, We have received a complaint in regards to the customer. We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $on 4/25/2017. Please allow up to business days for the credit to show from the
date which the refund was specified. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you,neuliftskin

Hello, We have received the complaint in regarding to the customer mentioned above. We understand the customer’s frustration and have decided to provided the customer with a courtesy refund in the amount of $on 8/7/2017. Please allow up to business day from the refund date
mentioned for the credit to show. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedThank you

Hello, We have received a complaint in regards to the customer. We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $*** on 9/7/2017. Please allow up to business days for the credit to show from the
date which the refund was specifiedIn addition, Our Records indicate that the customer is in a chargeback process with the credit card company. At this time, the chargeback processor and the credit card companies will determine the legitimacy of the claim and provide any refunds they deem substantiated and necessary. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription. Thank you

Hello, Sorry, but when it comes to any chargeback issue, we are unable to assist as we have to let the chargeback process complete. Thank you

Hello, We have received a complaint in regards to the customer. We understand the customer frustrations and have responded to the clients request for a month courtesy refund in the amount of $94.90 on 10/5/2017. Please allow up to business days for the credit to show
from the date which the refund was specified. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe customer is automatically signed onto our monthly subscription until they call in and ask to cancel the productAfter the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Thank you

Hello,We Have already provided the customer with a courtesy refund.  At this time, there is nothing else we can do. Thank you.

Hello,Customer spoke with our Customer service department and agreed on a 35% refund totaling $61.56 on 7/11/2017.  Please allow up to 10 business days for the credit to show from the date which the refund was specified.  Also, please be aware that it was stated in the terms and conditions...

that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.   Thank you.

Hello, We have received a complaint in regards to the customer.  We understand the customer frustrations and have responded to the clients request for a 1 month courtesy refund in the amount of $186.80  on 10/17/2017.  Please allow up to 10 business days for the credit to show from...

the date which the refund was specified.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.   Thank youNeuLift Skin

Hello, We have received a complaint in regards to the customer.  We understand the customer frustrations and have responded to the clients request for a 1 month courtesy refund in the amount of $186.80  on 10/10/2017.  Please allow up to 10 business days for the credit to show from...

the date which the refund was specified.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.   Thank you

Hello,We have already provided the courtesy refund the customer requested. thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.This company provided information to my credit card company based on a revised web site's ordering form and could not indicate that my personal information for charging the product was on their new form with me checking the appropriate box/es to agree to purchase.  A copy of my original personal ordering information form was sent to my credit card company that did not have a box for me to indicate to agree to the terms. I am having to abide by revised forms and delineated terms of agreement.
Regards,
[redacted]

Hello, We have received the complaint in regarding to the customer mentioned above.  We understand the customer’s frustration and have decided to provided the customer with a courtesy refund in the amount of $175.90 on 8/2/2017.  Please allow up to 10 business day from the refund date...

mentioned for the credit to show.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. Thank you.