Nutra Health Systems Reviews (86)
View Photos
Nutra Health Systems Rating
Address: 877 E 1200 S Unit 971088, Orem, Utah, United States, 84097-3643
Phone: |
Show more...
|
Web: |
|
Add contact information for Nutra Health Systems
Add new contacts
Ma'am, I do apologize that you are having this difficulty with this company. However, we do not sale nor have sold a product as you have described. We sell a product called 5HTP. And we certainly do not charge $79.00 a month for our product. I would suggest calling the phone number...
associated with the charge of your financial institutions statement to find out more about the charges that you have received.
You are quite possibly the rudest person we have ever dealt with. We have refunded you your money (see attachments for proof). If you have issues with your credit card company that's your problem, you projecting that on us does not work. Once you started calling us names is we stopped going the extra mile for you. In the thousands of customers we have had we have had less than 6 complaints-EVER. We have a very very liberal return policy. Unfortunately, the saying is true...you cannot make everyone happy.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because: Ms. Y[redacted], who authorized the refund, as she states, did not send it. My bank card did not receive the $59.99 refund. That is what I want to terminate this complaint, the promised refund. All other issues with Ms. Y[redacted]'s statements are of no concern to anyone if the refund is sent and received by my bank.
Sincerely,
Walter D[redacted]
Mr. [redacted],We are sorry for you frustrations. The customer service rep you were talking to was only following our Terms and Conditions policy that is laid out. We have a 30 refund policy. Under the circumstances I have refunded you two additional charges of $24.95 and $59.99 on...
your VISA ending in [redacted] for a total of $109.89 (this includes the earlier refund you received). You do not need to return the products. Best
Mrs. F[redacted],We apologize for the inconvenience. You have been refunded the $36.00 that you have requested (see screenshot).Best