Omega Labs Reviews (%countItem)
Omega Labs Rating
Address: 1002B S Church Ave # 10478, Tampa, Florida, United States, 33629-5018
Phone: |
Show more...
|
Web: |
Omegamaxlabs.com
|
Add contact information for Omega Labs
Add new contacts
Company will not refund total amount charged to my credit card. Only partial refund of $90.00 when I was billed $178.92.
On 8-27-20 I ordered a one free trial plus shipping of one product. Only wanted one but system put other item on order and would not let me remove. I can live with that. I really only owe the free trials amount $10.90. I did not authorize the $178.92. This has happened to me before so I was very careful in reading about any auto plan or would have to pay full amount if I had no phone call. That company refunded full amount. The only reason I was able to contact them is because phone number was next to charge on credit card. Customer service was very hesitant to tell me what company she represents. I will never order a free trial again. Too many crooks out there. This one is on top of the list.
I request full refund. $178.92 - $90.00 = $88.92.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/27/2020 and ended on 09/13/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 09/27/2020 and as a ONE TIME courtesy, we have refunded you back additional $88.92 today since we already processed a refund of $90.00 last 09/27/2020 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Company has agreed to full refund
Tried to cancel when I was charged almost $11 for something I did not want. I need my money back and this cancelled.
I thought this was a legitimate company when I was going thru and looking at all the celebrity reviews. Found out that it is not. Tried to cancel and get a refund but there is not an option available. I live on a fixed income and cannot afford for big charges to be made on my account. All I want is for my money back and the subscription to be canceled. That was almost $11 for something I do not want.
I need my money back and the subscription to be canceled.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 09/17/2020. We have cancelled your account today 09/24/2020 and as a ONE TIME courtesy, we have refunded you back $10.90 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
There is no way to contact customer service to cancel services and stop " membership" and stop funds from leaving bank account.
KETOMAXX, OMEGA MAXX LABS
P.O.Box10478, 1002B S Church Ave., Tampa, Fla 33629. Email : [email protected]. mailed from Fullfillment Center, P.O. Box 929, Safety Harbor, Fla 34695.
Arrived on 9/23/20. No inside shipping papers or information. Only # is USPS Tracking # XXXX XXXX XXXX XXXX XXXX XX. This was purchased off of late night tv and there were no order numbers that I could see. I used google to look up everything I could find connected to this and did send a message to the email address. As the phone # is disconnected, I doubt the email is going to reach anyplace. What do I do next?
I want to make sure I receive no further shipments of these supplements and that they get no further monies from my bank account.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/31/2020 and ended on 09/17/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 09/23/2020 and as a ONE TIME courtesy, we have refunded you back $89.95 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
Omegamaxxkeeps charging my credit card for cbd oil which I never asked for besides from the free one that you only pay postage for. 9-22-20
Now they sent another box. No I send it back to address. Charges credit card 89.95+88.97
Stop this fraud.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/01/2020 and ended on 08/18/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/24/2020 and as a ONE TIME courtesy, we have refunded you back $178.92 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
I did the trial & now keep getting bottles sent & charged 89.95/mth (x2=$179.90). I didn't authorize this, don't want them, and want a refund.
REFUND REQUEST: I did the trail, and now keep getting bottles sent to me and starting getting charged $ 89.95/month. I did not authorize this! I've been charged $89.95 on 7/20/20, on 8/24/20, and I'm sure again in a couple days totally $269.85. I've tried to reach someone to cancel and get a refund but the phone # is "not in service" and no email given. I NEVER authorized this and want a refund. I'm was laid off due to Covid, so I'm on a fixed income. These charges should not be allowed without additional contact to the consumer for approval. I'm requesting a REFUND ASAP TO BE CREDITED AND MY ACCOUNT TO BE CLOSED WITH YOUR COMPANY IMMEDIATELY! My finances do not allow these types of charges to be withdrawn from my account.
DESIRED OUTCOME: A full refund IMMEDIATELY. I am also requesting my account with your company to be closed with NO ADDITIONAL CHARGES.
REFUND REQUEST: I did the trail, and now keep getting bottles sent to me and starting getting charged $ 89.95/month. I did not authorize this! I've been charged $89.95 on 7/20/20, on 8/24/20, and I'm sure again in a couple days totally $269.85. I've tried to reach someone to cancel and get a refund but the phone # is "not in service" and no email given. I NEVER authorized this and want a refund. I'm was laid off due to Covid, so I'm on a fixed income. These charges should not be allowed without additional contact to the consumer for approval. I'm requesting a REFUND ASAP TO BE CREDITED AND MY ACCOUNT TO BE CLOSED WITH YOUR COMPANY IMMEDIATELY! My finances do not allow these types of charges to be withdrawn from my account. DESIRED OUTCOME: A full refund IMMEDIATELY. I am also requesting my account with your company to be closed with NO ADDITIONAL CHARGES.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 06/17/2020 and ended on 07/17/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 09/08/2020 and as a ONE TIME courtesy, we have refunded you back additional $58.92 today since we already processed a refund of $120.00 last 09/21/2020 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she DID NOT accept the response from the business.)
I just wanted to cancel this and get refunded the money I didn't approve. I now know that I was actually charged $178.92 three times ($89.95 + $88.97 x3), which totals $536.76 and is more then I realized when I made this claim. I wish I would have stated this in my claim, but unfortunately I didn't realize it at first. So thank you for reimbursing the $178,92 total, which is only 1 of the 3 payments I made. Looks like I lost $357.84 due to this fine print scam and haven't lost a pound. I do wish you could refund more, as I originally asked for $269.85 ($89.95x3). I will definitely warn others to not try this product as it has cost me so much more then I can even afford.
Hello ***,
We dont normally do this but we have refunded you additional $357.84 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for being understanding about this and reimbursing the money.
Offered free sample and was charged 89 dollars for ????
Was on Facebook and so doctor Oz about CBD free sample.
Receive free CBD in the mail saw. Charge of 8995 came out of my checking account. Unauthorized charge no idea what it is for. Stop
Refund
Hello Gerald,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/26/2020 and ended on 09/12/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/22/2020 and as a ONE TIME courtesy, we have refunded you back $89.95 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
was told it was a one time fee of shipping & handling then was charged 2 times of $90 & can't contact company
I ordered keto maxx diet & detox pills & was told it was a small fee of shipping & handling for $4.95 & 5.95 & today, 2 weeks later I got charged $88.97 & 88.95! I didn't subscribe to this ad. im highly upset, I made me over draft & not have enough money for my bills. they don't have a working telephone number to get im touch with nor an email. they have cut all Communication where they cannot be contacted.!!!
i am seeking a refund & i want this company to stop scamming people.! especially people like me who works hard for my money & a single parent.!!
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/31/2020 and ended on 09/17/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/22/2020 and as a ONE TIME courtesy, we have refunded you back $178.92 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
I have received another package from maxx labs and I don't want them I didn't order them
I have received another package from maxx labs and I don't want them I didn't order them and I didn't give anyone from maxx labs permission to use my credit card number to order another one
I want them to stop sending them and to stop charging my credit card
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 07/25/2020 and ended on 08/11/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/18/2020 and as a ONE TIME courtesy, we have refunded you back $178.92 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
All I wanted was the company to stop sending me anything and not chsrge my account. I had no o idea they were still chatging my ac ch ount and it put my account in jeopardy of being over the limit that allowed. Thannk you for your help.
want to cancel. Just read after free trial will be charged more! Over 90.00 dollars!!!
ordered the trial for $4.95 approximately 4 days ago. Today I read on-line I will be charged over $90.00 without my approval! I want to return the un-used product and close any account this might have opened. The phone number on the bottle is unable to complete my call. I then tried a number found on-line but can't get an answer or a call back (that is suggested).
contact me by email
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 09/08/2020 and we have cancelled your account today 09/18/2020 without the need to return any of our products.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
I am happy with the outcome of this situation.
I ordered the omegamaxx keto on 9/16/2020. At the time of finishing my order I realized that I wanted to cancel there was no info to cancel or number
I ordered the omegamaxx keto on 9/16/2020. At the time of finishing my order I realized that I wanted to cancel there was no info to cancel or number to call. I was charged $10.90, $4.95 for the omegamaxx keto, then another $5.95 for one of their other products which I did not want. After reading the reviews I decided to cancel. I'm a disabled veteran and live on a very fixed income. I would like a refund for the $10.90 and no other charges to my card. I'm well within the time limit for the money back guarantee. I can not afford any more deductions to my card. I had not received the product yet and really don't want it now. Please refund my order and don't send the product. If you deduct the same overcharge that I've seen in other bad reviews I want that refunded as well. I really thought your company was leget with your celebrity ads, but I quess not. I didn't even get a receipt for my order.
I would like to get a refund for any charges taken from my checking account. First the $10.90 and any additional charges.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 09/16/2020.We have cancelled your account today 09/18/2020 and as a ONE TIME courtesy, we have refunded you back $10.90 today and please return the remainder of the product back to us.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
I will be satisfied when I received my refund of $10.90 at that time I will make my response I think a company should be more legit if they're going to be using celebrities as their spokespersons in their ads.
Phone number does not work XXX-XXX-XXXX to dispute and or cancel. Charged my account twice for 88.97 and 89.95, none of which was authorized by me.
None of these charges was authorized by me of 88.97 and 89.95. When I discovered these charges, I called there number XXX-XXX-XXXX it was disconnected and was unable to resolve this indiscretion. This also leads me to believe this company is a total fraud and I want both charges of 88.97 and 89.95 refunded back to me as I stated before these charges were totally fraudulent and should not have been charged.
A complete refund of 178.92 the total of 2 unautherized charges made to my debit card(88.97 and 89.95).
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/26/2020 and ended on 09/12/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/15/2020 and as a ONE TIME courtesy, we have refunded you back $178.92 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
I opted to receive product HIGH CBD OIL.
They MAXX LABS tried to double bill
NO RESPONSE AVAILABLE FROM THEM
BANK IS LOOKING INTO FRAUD.
I still have the product under their seals in my possession. They tried to double bill my account. The first $89 plus change went through, but the bank held the second billing and froze the credit card. Trying to communicate with this company is impossible. Their web address is ERROR no matter how you insert it on the internet. I did not sign up for refills.
On the box Date 08/31/2020 so I had time to say stop if they were accessible.
They need to have legal action. Try getting money from a dying woman.
STOP SHIPMENTS AND CHARGES. RETURN THE MONEY YOU WERE NOT AUTHORIZED TO REMOVE FROM MY CREDIT CARD
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/28/2020 and ended on 09/14/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/16/2020 and as a ONE TIME courtesy, we have refunded you back $178.92 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
The site I was originally given is not functional and I was unable to respond.
Phone numbers bogus.
I am unsatisfied and will see how they respond.
Itried to call the phone number listed on the product label, get a recorded message that says, "this number is unavailable". Cant access the web site
Detox maxx gluten free cleans 60 count
Ketomaxx gluten free energy 60 count
Debt card
$179.24
I want my money back
Hello ***,
Apologies for the inconvenience, but we are unable to locate an account for the consumer. Please provide an account number, order ID, etc to resolve this matter. Thank you.
I ordered from these Fraudsters now my account is 178.00 negative. Bellco Credit Union fraud department keeps passing the buck and kicking the can down the road and keeps giving ME the run around!!!!
Their website goes nowhere their number does not answer. DO NOT ORDER FROM THESE CLOWNS!!!! Now I have to worry about her account being at risk to more drafts.
I am being mailed &charged for CBD products that I did not order. Just like Christine B. All between Sept 7-9.
I just want them to not charge me for the product . everything I am saying is the truth ,they give out the wrong phone number .
the phone number they give out is not in serivice I just want to cancel my order before they take the money out of my account please help me to get them off .they are not legit and I dont want to carry on with the order. I have tried and tried to call them or sent them an email .before they hit my account please help or guide as to what to do.
to stop the business from false advertisment
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/26/2020 and ended on 09/12/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/14/2020 and as a ONE TIME courtesy, we have refunded you back $89.95 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
Was only supposed to be charged for shipping. Also charged $89.95. I want $89.95 refunded to me, and also taken off of list if any. charged
Ordered product because I only had to pay shipping, then was charged $89.95 for product. This is false advertising. I want the $89.95 refunded to me and to be taken off of any lists. This product is useless, it did nothing.
I want the $89.95 refunded to me
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/09/2020 and ended on 08/26/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/10/2020 and as a ONE TIME courtesy, we have refunded you back $89.95 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
cancel the product. I would also like a refund Fraud practices
I order keto pills I did not order detox pills which I continue to receive and charge for monthly
While unable to reach any one to cancel and get a refund this is not what I signed up for I feel cheated
Please cancel all products and refund my money lm on a fixed income and a senior citizen This came as a surprise and I feel cheated and taken advantage of You receive my information and send products not order
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 05/07/2020 and ended on 06/07/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/10/2020 and as a ONE TIME courtesy, we have refunded you back $88.97 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
Did not sign up for this type of deal.Withdraw money from my bank account that was not expected.
Was under the impresion this was a one time try offer.Did not expect to continue automatic withdrawals for this product.
I would like a refund for this product. and a cancelation of future withdraws.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/13/2020 and ended on 08/30/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/08/2020 and as a ONE TIME courtesy, we have refunded you back $178.92 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
I tried to cancel my membership but was not allowed. I was charged $178.92 and would like a refund and cancellation of products.
Please cancel my services and issue a refund. Phone number and website DO NOT WORK! This is terrible business in the times we are living in.
Refund and stop shipments and future charges.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/05/2020 and ended on 08/22/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 09/08/2020 and as a ONE TIME courtesy, we have refunded you back $178.92 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for your assistance in resolving this issue.