Omega Labs

I have called four times and spoke to various customer service reps to get a refund on products that were returned. PLease issue a credit to my cc.
Spoke to Samantha G., customer representative who gave us an RMA# XXXXXXXXX to return the current box of Ketomaxx pills (then a week later I received another box of pills) after cancelling the subscription which I never signed up for. The reference number for this is #XXXXXX and XXXXXX. The cancellation number is XXXXXX. Two boxes of two bottles each were returned to P.O. Box 10478-1002B South Church Ave., Tampa, FL 33629. We have asked for the credit on the original credit card. PLEASE HELP!

Like all the other reviews I to thought I was only getting 1 bottle of keto maxx pills for 4.95. I have tried calling the number given and look them up to cancel order. The phone number given just rings and rings or it disconnects you. I have looked on line to cancel order with no luck. This company does not even deserve a one star. I am getting charged $89.95 a month! The product does not work it sucks! I do not want this product! Need help on canceling this product.

charges on credit card
I agreed to purchase this product at intro offer for shipping charges only. I have since been charged $89.00 twice on my card and only received one bottle. I tried both phone numbers associated and the email address and all have been disconnected.

Purchased product from OmegaMaxx Labs for weight loss program trial free program.
Wish to stop payments for future purchases.
Received package in mail after trail period ended received mo notification on wishing to continue.

Call my financial agency to stop payment. They could not was issued a telephone number from the bank to stop payment.
Phone number is 1-844-217-2673. However that number is no longer in service

Have been unable to reach Omega to cancel any further orders.
For over a week I have attempted reach Omega to cancel any further orders. I have been unable to get thru. The phone stated "all circuits are busy at this time please try later" . I have continued for over week with no results and I do not want to receive any more of their products. On 7/9 I was charge for two products Elevated clean body shine for $4.95 and Elevated clean line new skin for $5.95 both I do not paying for, but I do not want any more products from Omega. Since I have not been able to reach them to canceI, I am hoping you can help me.

I want them to STOP billing me and to STOP sending me product.
They put me on automatic billing and send me product without my permission. This is credit card fraud and abuse of a senior citizen.

First of all, they don't deserve even 1 star! I agree with Charlsey below. I ordered 1 bottle for $4.95 & 1 bottle for $5.95 on 6/1/2020. I didn't order any more. HOWEVER, on 7/24/2020 I got a repeat of the pills (that I didn't order) in the mail and charges of $89.95 & $88.97. I tried to contact the company today, 7/27/2020, but to no avail. I tried email, it's not a good email address. None of the phone numbers are available. I called my Credit Union to see if they could remove the charge. Unfortunately they explained that this KetoMaxx or DetoxMaxx "company" or whatever their name is, actually charged me for shipping initially and in the process, without me knowing or even agreeing to it, I signed up for recurring charges. The Credit Union said it's between the company and me, the CU couldn't do any more. She tried to see if she could find an email for me, but couldn't. I did cancel my credit card with my Credit Union because she said there are more charges already. I've already incurred $357.84 and I want a full refund - if I can get in touch with someone. By the way, the phone number you list on your own site isn't a good number "from my calling area", whatever that means. This is a total rip-off company!!!

Have been trying to cancel numerous times with no luck. does not work do not want.
did not realize this was a continuing subscription. have tried to contact company with no results.

went to buy free 30 day supply and they added another different supplement I did not want
Purchased from FaceBook add 6-29-20. there is no acct info given after the order to complain, or to change order. no email, or phone# to make a contact. they just take your money and you have no recourse.

I attempted to trial/purchase 1 bottle of Keto Maxx, expecting to pay $5.95 for shipping. 2 weeks later, company tried to bill my creditcard for $89
Purchased/trial for Keto Maxx on 6/4/20, during transaction, another ad popped up for Detox Maxx, which I didn't want, but the only button to press was "continue here." So I pressed it thinking that I will get to a confirmation screen before hitting "Complete Order" but it went straight to completing my order with no confirmation number, and no confirmation email. I tried to look for a contact number and details regarding any recurring payments, I found none for these products. Credit card company notified me that there was an attempt to charge my card $89.95 on 6/25/20, which I did not authorize. I tried to call the product company but a message stating no one is available comes on then hangs up. I can't find any other contact info of how to stop the transaction.

May 3 charge CBD oil I thought was free trial. No packing slip or return address. A second charge on June 3 and another bottle. Total $180 charged.
The first charge appeared on my card on May 3 and a bottle of CBD oil arrived some after that. There was no paperwork and no return address other than Fulfillment Center. I called the phone number on my credit card statement but they answer "Customer Support" and wouldn't identify the company they work for. I disputed the charge which showed something like "Organic Myketo". I forgot about it until I spotted another charge (each charge was for $90 totaling $180). My credit card company advised calling them and answering their questions since they had my card number anyway. I did this and they then cancelled what they called my "automatic order". I swear I didn't order this stuff and wonder if a card was required for shipping charges for a sample or something like that. I would love to see that internet page to see how I fell for this. I think these people are crooks.

Scam artists. They offer free samples, just pay for shipping. They automatically start shipping you products that #1 you didn't order or authorize, #2 The items are listed differently from what you first tried as samples. #3 The tel.# listed on your bill is bogus. #4 When you call them to return the product they tell you that you have to pay for shipping and that there's a 70 dollar restocking fee. They don't even deserve the one star

Does not work ! Cannot contact anyone to complain,whether through phone # or e-mail ! Very frustrating ! I do not want any more product sent and I want ALL my money refunded !!!

I do not want to receive product and do not want any more payments deducted monthly. The phone number on bottle is bogus and there is NO Contact info
I ordered from a link assuming a one time purchase. Trying to cancel has proved impossible. Phone number on both bottlEs is the same and out of service.

This site is a scam, it deserves no stars. These folks tried to charge me $89.95 and $88,97. My bank declined the $88.97charge. I called my bank to report fraudulent charges. My banker got one of their reps on the phone and they claimed they would send an email cancelling a subscription I never authorized and provided a claim cancellation number. They claimed they would also provide a $60 refund. We are waiting to see if they will refund the $60 but meanwhile my bank fraud department is investigating this vendor. Also they placed a stop payment order against this payee so they can't debit my account again.

I replied to an offer for a trial at one price and was charged a different price - there was no information about this charge on the offer.
I paid 4.95 for CBD Capsules and 5.95 for CBD Oil and on June 17my credit card was charged $88.97 and $89.95. When I called then they said they would only refund $40 dollars for each purchase . I did not agree to these charges and they were not indicated on the offer.

Repeated attempts to cancel with this company are ignored. They continue to charge cc without canceling as requested .
Repeated attempts to cancel with this company are ignored. They continue to charge cc without canceling as requested .

I ordered a trial of CBD oil from this company for $4.95. In the process of checking out, I inadvertently responded to an offer of another oil and capsules for $4.95 and $5.95 respectively. I immediately send an email to their support site and asked them to cancel the second two-item order. I received an immediate response saying the order had been shipped but I could return the unopened package free.

I waited but the second order never came and I wasn't sure the one box I did get was the right one so I never opened it. I again contacted them by email and asked for a refund of the two I didn't get. No response but then I got a credit card billing of $89.95 and I couldn't understand why. I talked with support person but was only able to obtain refund of $40. of the 89.95 plus the previous $10.90 not refunded. I had my account canceled but was still out about $100. for a sample item I have never tried.

I finally found another online ad for the product similar to the ad I had seen and found at the very end under terms and conditions in miniature print, not at all obvious, that without responding I had been signed up for ongoing monthly shipments at $89.95. I wrote an angry email expressing my disgust with their company. Each time my credit card was billed, it was billed to a different company which I believe is unethical. I demanded a full refund and determined to write a complaint about such sneaky, unfair practices to Revdex.com. I see now that others have complained of similar difficulties. What is my recourse to recover funds unintended to be taken from my credit card'

If this is an unethical practice others have experienced, how can the company be tagged as unsafe and forced to pay up? Any input you can provide will be appreciated. Thank you for your attention.
Product_Or_Service: Sample of CBD oil
Order_Number: XXXXXX, XXXXXX

Ordered a free trial online and two weeks later was charge 88.97 and 89.95 which I didn't authorize or receive any additional product .
I ordered one free bottle of Ketomaxx and one free bottle of detox Maxx and only had to pay for shipping and handling. Two weeks later I was charge 88.97 and 89.95.between contacting them and my credit card company I've got nowhere. I never received any additional product and I never authorized the company to take those amounts from my card.

the email received made it seem like a 30 trail. a customer service number on the bottle is not in service. see picture of bottle.
the email received made it seem like a 30 trail. a customer service number on the bottle is not in service. Had to go to Revdex.com to find a number. even though it was within the 30 days I was told it was truly only a 7 day trail with a 30 supply.and I would be refunded $80 from the $178 charge. This is a case of deception and should be stopped. on top of that the product is worthless.