Hello,We're so sorry for the disappointment this has caused. However, as stated on our website, we have a strict 14 business day return policy in order to receive a refund. Additionally, any time we have a sale or promotion, our website clearly states that we do not price adjust for previously...
placed order. Your order was placed on September *, 2016, which is well outside our return period. That being said, we are unfortunately unable to facilitate a return or provide a price adjustment. If you have any additional questions or concerns, please let us know!
Revdex.com:At this time, my complaint, ID [redacted] regarding Rebecca Minkoff has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]
reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The company representative worked with me and secured the hoped for replacement. Thank you.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hello,We sincerely apologize for the trouble you had reaching our team. We can confirm that one of our customer care team members reached out to you confirm that you have been refunded through [redacted]. If you have any additional questions or concerns, please let us know!
Hi [redacted],We're so sorry to hear about the difficulty you've had reaching our team and for the delay in processing your refund. We've submitted a refund back to your original form of payment and a representative from our customer care team will be reaching out to you directly through e-mail. If you...
have any additional questions or concerns, please let us know!
Hi [redacted],We're very sorry to hear about the difficulty you've had getting in contact with us and that you did not receive notification about your refund. We can confirm that we received your return on 2/*/17 and your refund was processed on 2/**/17, which is within our 7 business day processing time...
from the day of receipt. The refund was in the amount of $336.00 back to your original form of payment. A member of our customer care team has reached out with further details to confirm your refund was processed.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hi [redacted],We're incredibly sorry to hear about this situation and for the trouble you've experienced reaching our customer care team. We looked into your order and it appears that your package may have been lost in transit with [redacted]. As requested, we have submitted a refund in the amount of $73.50....
Someone from our team will be reaching out to you should you have any additional questions or concerns.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I have received the credit to my credit card of...
$300.77 from Rebecca Minkoff so the matter is resolved and I no longer wish to have it pursued.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hi [redacted],We sincerely apologize for the difficulty you've had reaching our customer care team! A representative has already reached out as is happy to further assist you with this situation. Please note that you were not charged for these canceled orders and what you're seeing on your...
statement are pending authorizations that will drop within 1-2 business days.
We are so sorry for any trouble you had reaching our team, and for any frustration caused! The item you selected was oversold, and your order therefore could not be fulfilled. Our team had sent an automated message notifying you of this cancellation on 01.**.16, but we do apologize if you did not...
receive it (these messages often fall into spam or junk folders). You have of course not been charged for this cancelled order. If you have any questions or concerns regarding this transaction, please feel free to contact us and we would be more than happy to help! Thank you so much and again, we sincerely apologize for any disappointment.
Hi [redacted],We're so sorry to hear about the difficulty you've had reaching our customer care team and for this delay in processing your refund. We completely understand your frustration and we sincerely apologize for any inconvenience this situation may have caused. Due to the holidays, our returns...
department has been experiencing delays, however we can confirm that we have submitted your refund on 1/*/2016 in the amount of $106.60 back to your original form of payment. If you have any additional questions or concerns, please feel free to contact us at any time.
Hello,We're so sorry for the disappointment this has caused. However, as stated on our website, we have a strict 14 business day return policy in order to receive a refund. Additionally, any time we have a sale or promotion, our website clearly states that we do not price adjust for previously...
placed order. Your order was placed on September *, 2016, which is well outside our return period. That being said, we are unfortunately unable to facilitate a return or provide a price adjustment. If you have any additional questions or concerns, please let us know!
Revdex.com:At this time, my complaint, ID [redacted] regarding Rebecca Minkoff has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]
Revdex.com:
I have...
reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The company representative worked with me and secured the hoped for replacement. Thank you.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hello,We sincerely apologize for the trouble you had reaching our team. We can confirm that one of our customer care team members reached out to you confirm that you have been refunded through [redacted]. If you have any additional questions or concerns, please let us know!
Hi [redacted],We're so sorry to hear about the difficulty you've had reaching our team and for the delay in processing your refund. We've submitted a refund back to your original form of payment and a representative from our customer care team will be reaching out to you directly through e-mail. If you...
have any additional questions or concerns, please let us know!
Hi [redacted],We're very sorry to hear about the difficulty you've had getting in contact with us and that you did not receive notification about your refund. We can confirm that we received your return on 2/*/17 and your refund was processed on 2/**/17, which is within our 7 business day processing time...
from the day of receipt. The refund was in the amount of $336.00 back to your original form of payment. A member of our customer care team has reached out with further details to confirm your refund was processed.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:At this time, I have not been contacted by Rebecca Minkoff regarding complaint ID [redacted].Sincerely,[redacted]
Hi [redacted],We're incredibly sorry to hear about this situation and for the trouble you've experienced reaching our customer care team. We looked into your order and it appears that your package may have been lost in transit with [redacted]. As requested, we have submitted a refund in the amount of $73.50....
Someone from our team will be reaching out to you should you have any additional questions or concerns.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I have received the credit to my credit card of...
$300.77 from Rebecca Minkoff so the matter is resolved and I no longer wish to have it pursued.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hi [redacted],We sincerely apologize for the difficulty you've had reaching our customer care team! A representative has already reached out as is happy to further assist you with this situation. Please note that you were not charged for these canceled orders and what you're seeing on your...
statement are pending authorizations that will drop within 1-2 business days.
Revdex.com:At this time, I have not been contacted by Rebecca Minkoff regarding complaint ID [redacted].Sincerely,
[redacted]
We are so sorry for any trouble you had reaching our team, and for any frustration caused! The item you selected was oversold, and your order therefore could not be fulfilled. Our team had sent an automated message notifying you of this cancellation on 01.**.16, but we do apologize if you did not...
receive it (these messages often fall into spam or junk folders). You have of course not been charged for this cancelled order. If you have any questions or concerns regarding this transaction, please feel free to contact us and we would be more than happy to help! Thank you so much and again, we sincerely apologize for any disappointment.
Hi [redacted],We're so sorry to hear about the difficulty you've had reaching our customer care team and for this delay in processing your refund. We completely understand your frustration and we sincerely apologize for any inconvenience this situation may have caused. Due to the holidays, our returns...
department has been experiencing delays, however we can confirm that we have submitted your refund on 1/*/2016 in the amount of $106.60 back to your original form of payment. If you have any additional questions or concerns, please feel free to contact us at any time.