Dynamic Recovery Solutions has received the consumer's complaint, DRS always wants to acknowledge any concerns a consumer expresses regarding this type of matter. Per company policy when a complaint of this nature is received, the accounts...
have been placed in a "cease & desist" status. The consumer will receive no further contact from Dynamic Recovery Solutions regarding these matters. We would also like to extend our apologies for any inconvenience this may have caused on the consumer's behalf. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
[redacted]
Revdex.com of Upstate South Carolina (Greenville,...
SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have read [redacted]’s complaint and reviewed the account that
has been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is
disputing this account and requesting no further contact except for the media
on the account that he has requested. By law and in
compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot
provide original documents once they are requested, collection efforts from our
company MUST permanently cease in relation to this account.
Per company policy when a complaint of this nature is
received, we cease all collection activity on the account in our office and the
file is returned to our client.
If [redacted] has
any further questions or concerns we encourage her to contact our Chief Compliance
Officer [redacted] at [redacted].
We do apologize for any inconvenience that [redacted] may
have experienced.
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party
collection agency that collects on past due accounts for our clients. Dynamic Recovery Solutions...
has been made aware of the
consumer’s spouse had disputing the account. The consumer stated several times that
he believed that his spouse had actually opened this account, and several other
accounts. Consumer never reported any wrong doing against his spouse.
Customer service is our TOP priority,
and our representatives are trained to be professional and follow all
guidelines required by federal and state laws and regulations. It appears that
the consumer was engaged in negotiations with our representatives on 20
February 2015. I have personally monitored this call, and the consumer was not
abused or harassed in anyway. Consumer willingly paid off the account for the reduced
negotiated amount provided by the representative.
It also appears that the consumers spouse is
constantly harassing this office by making 3 inbound calls on 23 February 2015.
If the CONSUMER has any further questions or
concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions has been made aware of the consumer's
dispute regarding a consumer report inquiry. The alleged account was referred
to Dynamic...
Recovery Solutions on 15 July 2014, sold into collections on 13
September 2010 by the original creditor for non-payment. Dynamic Recovery
Solutions was not aware of the consumer's bankruptcy status filed in November
2014 until the consumer spoke with one of our agents on 19 February 2015. The
consumer's account was recalled from our office on 27 January 2015 by our
client. The consumer states that they have never had any dealings with our
company or creditor, and that they have never had any contact. Dynamic Recovery
Solutions sent a validation notice on 14 August 2014 to the address of [redacted] and was not returned undeliverable to
date. The validation notification offers the ability to dispute the account,
and cease any further communication with the consumer. We also spoke with the
consumer on 13 August 2014, and at any interim the consumer could have advised
that they were disputing the account. Dynamic Recovery Solutions also accepts
verbal cease & desist. Dynamic Recovery Solutions has also requested that the consumer reporting agencies update the consumer's report accordingly.
Per company policy when a
complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, the account has been CLOSED in our office, and
no further contact from Dynamic Recovery Solutions regarding this matter. The consumer also states that they attempted to contact the office, and the only time the calls are not answered are after hours.
Dynamic Recovery Solutions hours
of operation are: Monday - Friday 8:00 am till 9:00 pm EST local time, and
Saturday from 9:00 am till 1:00 pm EST local time. If the consumer has
any further questions or concerns, we encourage them to contact our customer
service department at [redacted] or our toll free
telephone number at [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I would also like to add that you, the Revdex.com are the greatest company! I love you guys! Companies have been doing this to me for years and I am so glad that your company is here to protect individuals from fraudulent practices. You have saved me from becoming a victim again!
Thank you from the bottom of my heart!
[redacted]
RE: Case #: [redacted], Good afternoon [redacted], Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clients. Typically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection...
agency like Dynamic Recovery Solutions. We are required by the Fair Debt Collections Practices Act to send the validation notice you received from our office within a particular time frame. Further, this notice gives you several rights, and according to the Fair Debt Collections Practices Act; debt validation letter must include the following information: • the amount of the debt; • the name of the creditor to whom the debt is owed; • a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector; • a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and • a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. • If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. This is no longer a credit reporting issue. If you have any further questions or concerns, we encourage you to contact our customer service department at [email protected] or our toll free telephone number at [redacted].
February 5, 2014
'Times New Roman', 'serif';">[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. Credit inquiries are permitted under the permissible purpose portion of the Fair Credit Reporting Act (FCRA). In compliance with the FCRA since the consumer is requesting this inquiry be removed, I have submitted an inquiry deletion request on their behalf. Since this is a requirement under the law please ask the consumer to provide the individual they spoke with and when regarding this inquiry removal. DRS records show only one phone call, and it did not include conversation surrounding a credit inquiry. This information would be greatly appreciated.
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com Case #; [redacted]
Dynamic Recovery Solutions is a legitimate third party collection
agency that collects on past due accounts for our...
clients. Dynamic
Recovery Solutions does not engage in any fraudulent activity to misinform
abuse or harass any consumer. We are currently licensed and bonded in all applicable
states that require such licensing, and would receive severe penalties and
fines for such fraudulent activity. DRS always want to acknowledge any
concerns a consumer expresses regarding these type of matters..
By law
and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS
cannot provide original documents once they are requested, collection efforts
from our company MUST permanently cease in relation to this
account. Dynamic Recovery Solutions also accepts verbal cease & desist.
Per company policy when a complaint of this nature is received, the account is
placed in a "cease & desist" status. Also, the account has been
CLOSED in our office, and no further contact from Dynamic Recovery Solutions
regarding this matter
Dynamic
Recovery Solutions hours of operation are: Monday - Friday 8:00 am till 9:00 pm
EST local time, and Saturday from 9:00 am till 1:00 pm EST local time. If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at [redacted] or
our toll free telephone number at [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.
The fact that you can't locate my name in your records is proof enough that you had no business in my credit report. I would like for your company to never access my credit report again. You have
caused damage that you aren't willing to own up to. I have worked hard to maintain good credit and your business has caused a false reflection of this.
Regards,
[redacted]
[redacted]Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions LLC is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made. Therefore we do apologize for contacting Ms. Prichard and any inconvenience this may have caused.However she did not disclose her phone number to be removed from our system.
Per company policy when a complaint of this nature is received the number is placed in a “cease & desist” status. We have flagged it accordingly and have informed our client the contact information was incorrect. There will be no further contact with the consumer from Dynamic Recovery Solutions on this number. DRS would like to thank you, the Consumer for bringing the discrepancy to our attention.
Sincerely,
Dear [redacted], Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. We performed an extensive search of our system...
with the information that we were provided from [redacted], and we have no record of a [redacted] in [redacted]. If [redacted] can provide the phone number she is being contacted on, we will be more than happy to put the telephone number in a "cease & desist" status, so she stops receiving phone calls. Sincerely,[redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Dear [redacted], Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website,...
Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account. Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions[redacted]
February 19, 2014
'Times New Roman', 'serif';">[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s credit. The Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as these. In compliance with the FCRA since the consumer has requested the removal of this inquiry, and inquiry deletion request has been submitted on their behalf.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact from Dynamic Recovery Solutions regarding this account.
[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
408 North Church
Street, Suite C
size="3">Greenville, SC 29601-2164
Dear [redacted],
We have read
Mr. [redacted]’ complaint and reviewed the accounts that have been placed with us by
our clients. Dynamic Recovery Solutions acknowledges that Mr. [redacted] is requesting
no further contact from our company.
Per company policy when a complaint of this nature is received,
we cease all activity on the accounts in our office and the files are returned
to our client.
If Mr. [redacted]
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer [redacted] at [redacted].com. We do apologize for any inconvenience that Mr. [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
February 24, 2014
[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) no longer has an active account for the consumer. The response to this complaint was generated on the 24th the letter was generated on the 6th, long before this complaint was responded to. If DRS can help the consumer in anyway or if they are still receiving communications they can contact us directly or through this complaint with the number that was dialed. Our customer service number is [redacted] our website is gotodrs.com
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts for...
our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations.I have personally reviewed this phone call, and I sincerely apologize for the behavior of the agent who handled this call. Further discipline action has been taken for the way the call was handled.
To our knowledge our client does not have the requested documents. Therefore in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS will cease collection efforts. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact from Dynamic Recovery Solutions, LLC (DRS) in regards to this matter.
[redacted]
face="Calibri">Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our client. Dynamic Recovery Solutions acknowledges that [redacted] is disputing
this account due to her belief that it was fraudulently opened and requesting
no further contact.
In reference
to [redacted] complaint Dynamic Recovery Solutions does not do any type of
credit reporting.
Per company policy
when a complaint of this nature is received, we cease all activity on the
account in our office and the file is returned to our client.
If [redacted]
has any further questions or concerns, we encourage her to contact our Chief
Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have
experienced.
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions has received the consumer's concern regarding their consumer report. The alleged account was sold into collections on 18 January 2010 by [redacted]. DRS has also taken the necessary steps to update the consumer's report as of 8 April 2015,...
this update could possibly take up to 7 business days.
Dynamic Recovery Solutions would like to extend our sincere apologies regarding this matter, and any inconvenience it may have caused the consumer. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
Dynamic Recovery Solutions has received the consumer's complaint, DRS always wants to acknowledge any concerns a consumer expresses regarding this type of matter. Per company policy when a complaint of this nature is received, the accounts...
have been placed in a "cease & desist" status. The consumer will receive no further contact from Dynamic Recovery Solutions regarding these matters. We would also like to extend our apologies for any inconvenience this may have caused on the consumer's behalf. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
[redacted]
Revdex.com of Upstate South Carolina (Greenville,...
SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have read [redacted]’s complaint and reviewed the account that
has been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is
disputing this account and requesting no further contact except for the media
on the account that he has requested. By law and in
compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot
provide original documents once they are requested, collection efforts from our
company MUST permanently cease in relation to this account.
Per company policy when a complaint of this nature is
received, we cease all collection activity on the account in our office and the
file is returned to our client.
If [redacted] has
any further questions or concerns we encourage her to contact our Chief Compliance
Officer [redacted] at [redacted].
We do apologize for any inconvenience that [redacted] may
have experienced.
Regards,
[redacted]
Compliance Representative
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party
collection agency that collects on past due accounts for our clients. Dynamic Recovery Solutions...
has been made aware of the
consumer’s spouse had disputing the account. The consumer stated several times that
he believed that his spouse had actually opened this account, and several other
accounts. Consumer never reported any wrong doing against his spouse.
Customer service is our TOP priority,
and our representatives are trained to be professional and follow all
guidelines required by federal and state laws and regulations. It appears that
the consumer was engaged in negotiations with our representatives on 20
February 2015. I have personally monitored this call, and the consumer was not
abused or harassed in anyway. Consumer willingly paid off the account for the reduced
negotiated amount provided by the representative.
It also appears that the consumers spouse is
constantly harassing this office by making 3 inbound calls on 23 February 2015.
If the CONSUMER has any further questions or
concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions has been made aware of the consumer's
dispute regarding a consumer report inquiry. The alleged account was referred
to Dynamic...
Recovery Solutions on 15 July 2014, sold into collections on 13
September 2010 by the original creditor for non-payment. Dynamic Recovery
Solutions was not aware of the consumer's bankruptcy status filed in November
2014 until the consumer spoke with one of our agents on 19 February 2015. The
consumer's account was recalled from our office on 27 January 2015 by our
client. The consumer states that they have never had any dealings with our
company or creditor, and that they have never had any contact. Dynamic Recovery
Solutions sent a validation notice on 14 August 2014 to the address of [redacted] and was not returned undeliverable to
date. The validation notification offers the ability to dispute the account,
and cease any further communication with the consumer. We also spoke with the
consumer on 13 August 2014, and at any interim the consumer could have advised
that they were disputing the account. Dynamic Recovery Solutions also accepts
verbal cease & desist. Dynamic Recovery Solutions has also requested that the consumer reporting agencies update the consumer's report accordingly.
Per company policy when a
complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, the account has been CLOSED in our office, and
no further contact from Dynamic Recovery Solutions regarding this matter. The consumer also states that they attempted to contact the office, and the only time the calls are not answered are after hours.
Dynamic Recovery Solutions hours
of operation are: Monday - Friday 8:00 am till 9:00 pm EST local time, and
Saturday from 9:00 am till 1:00 pm EST local time. If the consumer has
any further questions or concerns, we encourage them to contact our customer
service department at [redacted] or our toll free
telephone number at [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I would also like to add that you, the Revdex.com are the greatest company! I love you guys! Companies have been doing this to me for years and I am so glad that your company is here to protect individuals from fraudulent practices. You have saved me from becoming a victim again!
Thank you from the bottom of my heart!
[redacted]
RE: Case #: [redacted], Good afternoon [redacted], Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clients. Typically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection...
agency like Dynamic Recovery Solutions. We are required by the Fair Debt Collections Practices Act to send the validation notice you received from our office within a particular time frame. Further, this notice gives you several rights, and according to the Fair Debt Collections Practices Act; debt validation letter must include the following information: • the amount of the debt; • the name of the creditor to whom the debt is owed; • a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector; • a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and • a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor. • If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. This is no longer a credit reporting issue. If you have any further questions or concerns, we encourage you to contact our customer service department at [email protected] or our toll free telephone number at [redacted].
February 5, 2014
'Times New Roman', 'serif';">[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. Credit inquiries are permitted under the permissible purpose portion of the Fair Credit Reporting Act (FCRA). In compliance with the FCRA since the consumer is requesting this inquiry be removed, I have submitted an inquiry deletion request on their behalf. Since this is a requirement under the law please ask the consumer to provide the individual they spoke with and when regarding this inquiry removal. DRS records show only one phone call, and it did not include conversation surrounding a credit inquiry. This information would be greatly appreciated.
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com Case #; [redacted]
Dynamic Recovery Solutions is a legitimate third party collection
agency that collects on past due accounts for our...
clients. Dynamic
Recovery Solutions does not engage in any fraudulent activity to misinform
abuse or harass any consumer. We are currently licensed and bonded in all applicable
states that require such licensing, and would receive severe penalties and
fines for such fraudulent activity. DRS always want to acknowledge any
concerns a consumer expresses regarding these type of matters..
By law
and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS
cannot provide original documents once they are requested, collection efforts
from our company MUST permanently cease in relation to this
account. Dynamic Recovery Solutions also accepts verbal cease & desist.
Per company policy when a complaint of this nature is received, the account is
placed in a "cease & desist" status. Also, the account has been
CLOSED in our office, and no further contact from Dynamic Recovery Solutions
regarding this matter
Dynamic
Recovery Solutions hours of operation are: Monday - Friday 8:00 am till 9:00 pm
EST local time, and Saturday from 9:00 am till 1:00 pm EST local time. If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at [redacted] or
our toll free telephone number at [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.
The fact that you can't locate my name in your records is proof enough that you had no business in my credit report. I would like for your company to never access my credit report again. You have
caused damage that you aren't willing to own up to. I have worked hard to maintain good credit and your business has caused a false reflection of this.
Regards,
[redacted]
March 4, 2014
[redacted]Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions LLC is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made. Therefore we do apologize for contacting Ms. Prichard and any inconvenience this may have caused.However she did not disclose her phone number to be removed from our system.
Per company policy when a complaint of this nature is received the number is placed in a “cease & desist” status. We have flagged it accordingly and have informed our client the contact information was incorrect. There will be no further contact with the consumer from Dynamic Recovery Solutions on this number. DRS would like to thank you, the Consumer for bringing the discrepancy to our attention.
Sincerely,
[redacted]Dynamic Recovery Solutions
Dear [redacted], Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. We performed an extensive search of our system...
with the information that we were provided from [redacted], and we have no record of a [redacted] in [redacted]. If [redacted] can provide the phone number she is being contacted on, we will be more than happy to put the telephone number in a "cease & desist" status, so she stops receiving phone calls. Sincerely,[redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Dear [redacted], Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website,...
Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account. Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions[redacted]
February 19, 2014
'Times New Roman', 'serif';">[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s credit. The Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as these. In compliance with the FCRA since the consumer has requested the removal of this inquiry, and inquiry deletion request has been submitted on their behalf.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact from Dynamic Recovery Solutions regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
[redacted]%3
[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
408 North Church
Street, Suite C
size="3">Greenville, SC 29601-2164
Dear [redacted],
We have read
Mr. [redacted]’ complaint and reviewed the accounts that have been placed with us by
our clients. Dynamic Recovery Solutions acknowledges that Mr. [redacted] is requesting
no further contact from our company.
Per company policy when a complaint of this nature is received,
we cease all activity on the accounts in our office and the files are returned
to our client.
If Mr. [redacted]
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer [redacted] at [redacted].com. We do apologize for any inconvenience that Mr. [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
February 24, 2014
[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) no longer has an active account for the consumer. The response to this complaint was generated on the 24th the letter was generated on the 6th, long before this complaint was responded to. If DRS can help the consumer in anyway or if they are still receiving communications they can contact us directly or through this complaint with the number that was dialed. Our customer service number is [redacted] our website is gotodrs.com
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
RE: [redacted], Complaint ID#[redacted]
Dear [redacted],
Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts for...
our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations.I have personally reviewed this phone call, and I sincerely apologize for the behavior of the agent who handled this call. Further discipline action has been taken for the way the call was handled.
To our knowledge our client does not have the requested documents. Therefore in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS will cease collection efforts. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact from Dynamic Recovery Solutions, LLC (DRS) in regards to this matter.
Sincerely,
[redacted]Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
face="Calibri">Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our client. Dynamic Recovery Solutions acknowledges that [redacted] is disputing
this account due to her belief that it was fraudulently opened and requesting
no further contact.
In reference
to [redacted] complaint Dynamic Recovery Solutions does not do any type of
credit reporting.
Per company policy
when a complaint of this nature is received, we cease all activity on the
account in our office and the file is returned to our client.
If [redacted]
has any further questions or concerns, we encourage her to contact our Chief
Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions has received the consumer's concern regarding their consumer report. The alleged account was sold into collections on 18 January 2010 by [redacted]. DRS has also taken the necessary steps to update the consumer's report as of 8 April 2015,...
this update could possibly take up to 7 business days.
Dynamic Recovery Solutions would like to extend our sincere apologies regarding this matter, and any inconvenience it may have caused the consumer. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted].