Dear[redacted], Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website,...
Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account. Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. Although I must say at that this derogatory item never showed on my credit report. I also contacted Verizon and there was no records of an outstanding balance owed to them, but as I stated before the outcome on the matter is satisfactory to me. Thanks for all your help.
Regards,
[redacted]
have already written a very detailed "review" that you may use or reference, MINUS my name, any sort of I.D. and/or my contact information.
As for what I want to see occur, I want this business to cease all communications with me as they...
are a fraudulent outfit and to be aware of my research findings that are clearly posted publicly for anyone to see.
As I forwarded, MANY people have contacted the Revdex.com regarding this business hoping to put a stop to them, period. I seek the same thing. I don't know what else to say.
Revdex.com:
I have reviewed the response made by the business
in reference to complaint ID [redacted], and find that this resolution is
satisfactory to me. That said, I
would appreciate learning what organization provided DRS w/my personal
information.
I did not answer the call from DRS because
of its reputation as evidenced online: [redacted]
A cursory review
of the complaints suggests that most of the representatives involved are in
fact unprofessional and/or rude. I have energy for neither.
And while I
appreciate DRS’s opinion re: the most expeditious manner to remedy the
situation, I take issue with the insinuation that I may still receive unwanted
phone calls from their organization. Furthermore, the onus should not be on me
to correct and update DRS’ data, but on DRS to contact the correct consumer
using more accurate sources of information.
Regards,
[redacted]
Revdex.com Case #: [redacted]
Customer service is our TOP priority, and we appreciate the consumer bringing this matter to our attention. Dynamic Recovery Solutions is a...
legitimate third party collection agency. The alleged account was sold into collections after non-payment, and placed with our agency on 11 April 2013. The creditor [redacted] originates from [redacted], and is the only area to obtain any type of credit with this creditor. Within the collection industry it is extremely possible to make an error in attempting to contact individuals who may have similar first or last names. We sincerely apologize if this has caused any inconvenience to the consumer.
Also, this is no longer a credit reporting issue, and DRS has made no attempt to impede their consumer report. Per company policy when
a complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, the account has been CLOSED in our office, and
no further contact from Dynamic Recovery Solutions regarding this matter.
Dynamic Recovery Solutions
hours of operation are: Monday - Friday 8:00 am till 9:00 pm EST local time,
and Saturday from 9:00 am till 1:00 pm EST local time. If the consumer
has any further questions or concerns, we encourage them to contact our
customer service department at [redacted] or our
toll free telephone number at [redacted]
[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North...
Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have read
[redacted] complaint and reviewed the account that has been placed with
us by our client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.
Per company policy when a complaint of this nature is
received, we cease all activity on the account in our office and the file is
returned to our client.
If [redacted] has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer [redacted] at [redacted].
We do apologize for any inconvenience that [redacted] may have
experienced.
[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
408 North Church
Street, Suite C
size="3">Greenville, SC 29601-2164
Dear [redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our client. In her complaint [redacted] stated that she did not know what this
account was and was under the impression that the account belonged to someone
else. After speaking to one of our
representatives [redacted] stated that she understood the account listed under
her name and wanted to pay the balance online. Due to receiving a Revdex.com complaint
on this account it is in a dispute status; if [redacted] would like to pay this
account she will need to contact our Chief Compliance Officer [redacted] at [redacted].
In reference
to [redacted] complaint we have enter a request via [redacted] to remove the trade
line in question.
If [redacted] has any further questions or concerns we encourage her to contact our
office at the above listed email address. We do apologize for any inconvenience
that [redacted] may have experienced.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted]. Since this business admits that there is no complaint against [redacted], I would like for them to never contact me again.
Regards,
[redacted]
Business Bureau of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted],
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions
is a legitimate third party collection agency that collects on past due
accounts for our clients. Dynamic Recovery Solutions does...
not engage in
any fraudulent activity to misinform abuse or harass any consumer. We are currently
licensed and bonded in all applicable states that require such licensing, and
would receive severe penalties and fines for such fraudulent activity. DRS
always want to acknowledge any concerns a consumer expresses regarding these
type of matters.
The consumer willingly agreed to resolve the account without coercion. Our representatives would have no way of knowing that the consumer had previously resolved the account, unless the consumer had sent over a paid in full letter to our office.
By law
and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS
cannot provide original documents once they are requested, collection efforts
from our company MUST permanently cease in relation to this
account. Dynamic Recovery Solutions also accepts verbal cease &
desist. Per company policy when a complaint of this nature is received, the
account is placed in a "cease & desist" status. Also, the account
has been CLOSED in our office, and no further contact from Dynamic Recovery
Solutions regarding this matter
Dynamic
Recovery Solutions hours of operation are: Monday - Friday 8:00 am till 9:00 pm
EST local time, and Saturday from 9:00 am till 1:00 pm EST local time. If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at [redacted] or
our toll free telephone number at [redacted].
Revdex.com Case #: [redacted]
Customer service is our TOP
priority, and we appreciate the consumer bringing this matter to our attention. Dynamic Recovery Solutions sincerely apologizes that the consumer did not receive his...
correspondence in a timely manner as dictated by company policy. Please advise the consumer that their account has been satisfactorily resolved with our office, and his zero balance letter has been sent via email on 16 March 2015.
Dynamic
Recovery Solutions hours of operation are: Monday - Friday 8:00 am till 9:00 pm
EST local time, and Saturday from 9:00 am till 1:00 pm EST local time. If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at [redacted] or
our toll free telephone number at [redacted]
Revdex.com Case #: [redacted]
Good morning [redacted],
Dynamic Recovery Solutions has...
received your concern of being contact during work hours. However, there would have been no way for our representative to be aware of the fact you were at work, since you answered the call. Per company policy when a complaint of this nature
is received, the account is placed in a "cease & desist" status.
Also, your account has been CLOSED in our office, and no further contact from
Dynamic Recovery Solutions regarding this matter. If you have any further
questions or concerns, we encourage you to contact our customer service
department at [redacted] or
our toll free telephone number at [redacted]. Dynamic Recovery Solutions operating hours are: Monday-Friday from 8:00am EST - 8:45pm EST, and
Saturday from 8:00am EST-1:00pm EST.
[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North...
Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account. Per
company policy when a complaint of this nature is received, we cease all
activity on the account in our office and the file is returned to our client.
If [redacted] has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
Company has called me over 50 times in the last 2 months. Mostly hang up immediately. Today they played a message telling me to call. They are very rude. I called and tried to figure out why they keep calling. It turns out that they want me to pay a bill close to $500. But it was a bill I paid over 2 years ago. They tried to get me to tell them my address, phone, and security number, of course I refused. Not a good company, with non accurate info.
size=2>Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clients. Typically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery Solutions. We are not a litigious company that pursues legal action on behalf of Dynamic Recovery Solutions or our clients. We are required by the Fair Debt Collections Practices Act to send the validation notice you received from our office within a particular time frame. Further, this notices gives you several rights, and according to the Fair Debt Collections Practices Act; debt validation letter must include the following information:
<!--[if !supportLists]-->· <!--[endif]-->the amount of the debt;
<!--[if !supportLists]-->· <!--[endif]-->the name of the creditor to whom the debt is owed;
<!--[if !supportLists]-->· <!--[endif]-->a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
<!--[if !supportLists]-->· <!--[endif]-->a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
<!--[if !supportLists]-->· <!--[endif]-->a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.
<!--[if !supportLists]-->· <!--[endif]-->If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.
[redacted] you state in your complaint that we will not return your calls, we are not sure what number you are calling or during what hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm EST. The toll free number of 1-888-794-3848 is a legitimate toll free number for our company. However, as you can see the attached documents, Dynamic Recovery Solutions has not contacted your cell, daughter, ex-husband, or ex-in laws. The only contact made has been via the validation letter sent on 10-17-2014. Our company voicemail is attached as well. We do not dial from toll free numbers, and we own several telephone numbers in every state, but not for long periods of time. It is possible that you were called by another company who now owns those telephone numbers previously owned by Dynamic Recovery Solutions.
Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as DRS stand by their word and have removed me and closed the case.
Regards,
[redacted]
Dynamic Recovery Solutions, LLC
(DRS) is a legitimate third party collection agency that collects on past due
accounts for our clients. Dynamic...
Recovery Solutions does not engage in
any fraudulent activity or identity theft. We are currently licensed and bonded
in all applicable states that require such licensing, and would receive severe
penalties and fines for such fraudulent activity. Our company exists because
there are consumer’s who get into issues where they were at one time unable to
pay their alleged bills, and many WANT to get back on track for a fresh start
financially, and we are here to assist in a smooth transition. We have also completed an update for a soft inquiry for your Equifax consumer report, please allow 5-7 business days for this update to complete.
We acknowledge that the
consumer is disputing the account, and have requested the original
documentation for the debt. The original creditor is [redacted] Corporation. Typically, the original creditor will exhaust their collection attempts, and either
sell or place the account on a contingent basis when the account goes into
default to a collection agency like Dynamic Recovery Solutions to recoup their
losses for non-payment of the loan. The loan was opened on 12/6/2003 with
[redacted] Applicants: [redacted]
what the money you say I owe is for: 1999 [redacted] Sport V6 Utility
Explain and show me how you calculated what you say I owe; a copy of a
statement from the original creditor complete, payment history, starting with
the original creditor (See attached)
Copy of the original signed loan agreement or credit application (See attached)Provide me with copies of any papers that show I agreed
to pay what you say I owe (See attached)
Provide a verification or copy of any
judgment if applicable (Not applicable)
Prove the Statute of Limitations has
not expired on this account: The
State of [redacted] has a statute of limitations for auto deficiency of 5 years.
Your account was referred to Dynamic Recovery Solutions for possible resolution
on 30 May 2014.
Show me that you are licensed to
collect in my state: Dynamic Recovery Solutions is licensed with [redacted] Office
of Financial Regulation, Original Date of License: 8 April 2009; License #: [redacted] Expiration date: 31 December
2015.
Per company policy when a
complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, your account has been CLOSED in our office,
and no further contact from Dynamic Recovery Solutions regarding this matter.
If you have any further questions or concerns, we encourage you to contact our
customer service department at [redacted] or our toll free telephone
number at [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. I will follow up with my credit report to ensure that the business has updated status and notify appropriate credit bureaus with copies of the letter the company has provided.
Thank you for your assistance with this matter.Regards, [redacted]
%
[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Please thank the Consumer for providing adequate information to resolve their issue. It seems their telephone number was under an account that does not have their name, we have the wrong number. We thank the Consumer for bringing this discrepancy to our attention. The number has been added to our cease and desist list, the Consumer should receive no further calls from Dynamic Recovery Solutions,LLC.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions, LLC
[redacted]
Dear[redacted], Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website,...
Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account. Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. Although I must say at that this derogatory item never showed on my credit report. I also contacted Verizon and there was no records of an outstanding balance owed to them, but as I stated before the outcome on the matter is satisfactory to me. Thanks for all your help.
Regards,
[redacted]
have already written a very detailed "review" that you may use or reference, MINUS my name, any sort of I.D. and/or my contact information.
As for what I want to see occur, I want this business to cease all communications with me as they...
are a fraudulent outfit and to be aware of my research findings that are clearly posted publicly for anyone to see.
As I forwarded, MANY people have contacted the Revdex.com regarding this business hoping to put a stop to them, period. I seek the same thing. I don't know what else to say.
Revdex.com:
I have reviewed the response made by the business
in reference to complaint ID [redacted], and find that this resolution is
satisfactory to me. That said, I
would appreciate learning what organization provided DRS w/my personal
information.
I did not answer the call from DRS because
of its reputation as evidenced online: [redacted]
A cursory review
of the complaints suggests that most of the representatives involved are in
fact unprofessional and/or rude. I have energy for neither.
And while I
appreciate DRS’s opinion re: the most expeditious manner to remedy the
situation, I take issue with the insinuation that I may still receive unwanted
phone calls from their organization. Furthermore, the onus should not be on me
to correct and update DRS’ data, but on DRS to contact the correct consumer
using more accurate sources of information.
Regards,
[redacted]
Revdex.com Case #: [redacted]
Customer service is our TOP priority, and we appreciate the consumer bringing this matter to our attention. Dynamic Recovery Solutions is a...
legitimate third party collection agency. The alleged account was sold into collections after non-payment, and placed with our agency on 11 April 2013. The creditor [redacted] originates from [redacted], and is the only area to obtain any type of credit with this creditor. Within the collection industry it is extremely possible to make an error in attempting to contact individuals who may have similar first or last names. We sincerely apologize if this has caused any inconvenience to the consumer.
Also, this is no longer a credit reporting issue, and DRS has made no attempt to impede their consumer report. Per company policy when
a complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, the account has been CLOSED in our office, and
no further contact from Dynamic Recovery Solutions regarding this matter.
Dynamic Recovery Solutions
hours of operation are: Monday - Friday 8:00 am till 9:00 pm EST local time,
and Saturday from 9:00 am till 1:00 pm EST local time. If the consumer
has any further questions or concerns, we encourage them to contact our
customer service department at [redacted] or our
toll free telephone number at [redacted]
[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North...
Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have read
[redacted] complaint and reviewed the account that has been placed with
us by our client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.
Per company policy when a complaint of this nature is
received, we cease all activity on the account in our office and the file is
returned to our client.
If [redacted] has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer [redacted] at [redacted].
We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
408 North Church
Street, Suite C
size="3">Greenville, SC 29601-2164
Dear [redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our client. In her complaint [redacted] stated that she did not know what this
account was and was under the impression that the account belonged to someone
else. After speaking to one of our
representatives [redacted] stated that she understood the account listed under
her name and wanted to pay the balance online. Due to receiving a Revdex.com complaint
on this account it is in a dispute status; if [redacted] would like to pay this
account she will need to contact our Chief Compliance Officer [redacted] at [redacted].
In reference
to [redacted] complaint we have enter a request via [redacted] to remove the trade
line in question.
If [redacted] has any further questions or concerns we encourage her to contact our
office at the above listed email address. We do apologize for any inconvenience
that [redacted] may have experienced.
Regards,
[redacted]
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted]. Since this business admits that there is no complaint against [redacted], I would like for them to never contact me again.
Regards,
[redacted]
February 28, 2014
[redacted]Dispute Resolution Director
Better...
Business Bureau of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted],
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
[redacted]Dynamic Recovery Solutions
[redacted]
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions
is a legitimate third party collection agency that collects on past due
accounts for our clients. Dynamic Recovery Solutions does...
not engage in
any fraudulent activity to misinform abuse or harass any consumer. We are currently
licensed and bonded in all applicable states that require such licensing, and
would receive severe penalties and fines for such fraudulent activity. DRS
always want to acknowledge any concerns a consumer expresses regarding these
type of matters.
The consumer willingly agreed to resolve the account without coercion. Our representatives would have no way of knowing that the consumer had previously resolved the account, unless the consumer had sent over a paid in full letter to our office.
By law
and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS
cannot provide original documents once they are requested, collection efforts
from our company MUST permanently cease in relation to this
account. Dynamic Recovery Solutions also accepts verbal cease &
desist. Per company policy when a complaint of this nature is received, the
account is placed in a "cease & desist" status. Also, the account
has been CLOSED in our office, and no further contact from Dynamic Recovery
Solutions regarding this matter
Dynamic
Recovery Solutions hours of operation are: Monday - Friday 8:00 am till 9:00 pm
EST local time, and Saturday from 9:00 am till 1:00 pm EST local time. If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at [redacted] or
our toll free telephone number at [redacted].
Revdex.com Case #: [redacted]
Customer service is our TOP
priority, and we appreciate the consumer bringing this matter to our attention. Dynamic Recovery Solutions sincerely apologizes that the consumer did not receive his...
correspondence in a timely manner as dictated by company policy. Please advise the consumer that their account has been satisfactorily resolved with our office, and his zero balance letter has been sent via email on 16 March 2015.
Dynamic
Recovery Solutions hours of operation are: Monday - Friday 8:00 am till 9:00 pm
EST local time, and Saturday from 9:00 am till 1:00 pm EST local time. If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at [redacted] or
our toll free telephone number at [redacted]
Revdex.com Case #: [redacted]
Good morning [redacted],
Dynamic Recovery Solutions has...
received your concern of being contact during work hours. However, there would have been no way for our representative to be aware of the fact you were at work, since you answered the call. Per company policy when a complaint of this nature
is received, the account is placed in a "cease & desist" status.
Also, your account has been CLOSED in our office, and no further contact from
Dynamic Recovery Solutions regarding this matter. If you have any further
questions or concerns, we encourage you to contact our customer service
department at [redacted] or
our toll free telephone number at [redacted]. Dynamic Recovery Solutions operating hours are: Monday-Friday from 8:00am EST - 8:45pm EST, and
Saturday from 8:00am EST-1:00pm EST.
[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North...
Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our client. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account. Per
company policy when a complaint of this nature is received, we cease all
activity on the account in our office and the file is returned to our client.
If [redacted] has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
Company has called me over 50 times in the last 2 months. Mostly hang up immediately. Today they played a message telling me to call. They are very rude. I called and tried to figure out why they keep calling. It turns out that they want me to pay a bill close to $500. But it was a bill I paid over 2 years ago. They tried to get me to tell them my address, phone, and security number, of course I refused. Not a good company, with non accurate info.
RE: Revdex.com Case #: [redacted]
Good morning [redacted],
size=2>Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clients. Typically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery Solutions. We are not a litigious company that pursues legal action on behalf of Dynamic Recovery Solutions or our clients. We are required by the Fair Debt Collections Practices Act to send the validation notice you received from our office within a particular time frame. Further, this notices gives you several rights, and according to the Fair Debt Collections Practices Act; debt validation letter must include the following information:
<!--[if !supportLists]-->· <!--[endif]-->the amount of the debt;
<!--[if !supportLists]-->· <!--[endif]-->the name of the creditor to whom the debt is owed;
<!--[if !supportLists]-->· <!--[endif]-->a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
<!--[if !supportLists]-->· <!--[endif]-->a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
<!--[if !supportLists]-->· <!--[endif]-->a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.
<!--[if !supportLists]-->· <!--[endif]-->If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.
[redacted] you state in your complaint that we will not return your calls, we are not sure what number you are calling or during what hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm EST. The toll free number of 1-888-794-3848 is a legitimate toll free number for our company. However, as you can see the attached documents, Dynamic Recovery Solutions has not contacted your cell, daughter, ex-husband, or ex-in laws. The only contact made has been via the validation letter sent on 10-17-2014. Our company voicemail is attached as well. We do not dial from toll free numbers, and we own several telephone numbers in every state, but not for long periods of time. It is possible that you were called by another company who now owns those telephone numbers previously owned by Dynamic Recovery Solutions.
Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as DRS stand by their word and have removed me and closed the case.
Regards,
[redacted]
Dynamic Recovery Solutions, LLC
(DRS) is a legitimate third party collection agency that collects on past due
accounts for our clients. Dynamic...
Recovery Solutions does not engage in
any fraudulent activity or identity theft. We are currently licensed and bonded
in all applicable states that require such licensing, and would receive severe
penalties and fines for such fraudulent activity. Our company exists because
there are consumer’s who get into issues where they were at one time unable to
pay their alleged bills, and many WANT to get back on track for a fresh start
financially, and we are here to assist in a smooth transition. We have also completed an update for a soft inquiry for your Equifax consumer report, please allow 5-7 business days for this update to complete.
We acknowledge that the
consumer is disputing the account, and have requested the original
documentation for the debt. The original creditor is [redacted] Corporation. Typically, the original creditor will exhaust their collection attempts, and either
sell or place the account on a contingent basis when the account goes into
default to a collection agency like Dynamic Recovery Solutions to recoup their
losses for non-payment of the loan. The loan was opened on 12/6/2003 with
[redacted] Applicants: [redacted]
what the money you say I owe is for: 1999 [redacted] Sport V6 Utility
Explain and show me how you calculated what you say I owe; a copy of a
statement from the original creditor complete, payment history, starting with
the original creditor (See attached)
Copy of the original signed loan agreement or credit application (See attached)Provide me with copies of any papers that show I agreed
to pay what you say I owe (See attached)
Provide a verification or copy of any
judgment if applicable (Not applicable)
Prove the Statute of Limitations has
not expired on this account: The
State of [redacted] has a statute of limitations for auto deficiency of 5 years.
Your account was referred to Dynamic Recovery Solutions for possible resolution
on 30 May 2014.
Show me that you are licensed to
collect in my state: Dynamic Recovery Solutions is licensed with [redacted] Office
of Financial Regulation, Original Date of License: 8 April 2009; License #: [redacted] Expiration date: 31 December
2015.
Per company policy when a
complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, your account has been CLOSED in our office,
and no further contact from Dynamic Recovery Solutions regarding this matter.
If you have any further questions or concerns, we encourage you to contact our
customer service department at [redacted] or our toll free telephone
number at [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. I will follow up with my credit report to ensure that the business has updated status and notify appropriate credit bureaus with copies of the letter the company has provided.
Thank you for your assistance with this matter.Regards, [redacted]
%
February 28, 2014
[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Please thank the Consumer for providing adequate information to resolve their issue. It seems their telephone number was under an account that does not have their name, we have the wrong number. We thank the Consumer for bringing this discrepancy to our attention. The number has been added to our cease and desist list, the Consumer should receive no further calls from Dynamic Recovery Solutions,LLC.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions, LLC
[redacted]