Phillips Trenching & Well Drilling

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
they lied and said they don’t just look at credit. That they look at everything. Obviously that was a lie because I still got denied because of my credit.My credit is the only reason for me to get denied. If they look at everything then I would of gotten approved. I should get approved for this loan and it’s not right for pink bank ( the 5th largest bank if the country) to lie to its customers. There is absolutely no reason I should be denied for this loan. Is it because I have a big family with 5 kids? If so it’s not right to discriminate against people just because they have a big family with a lot of kids.please fix this and approve the loan like it should have been in the first place.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]  Ms. I[redacted] from PNC has no ability to make any changes to address the issue in my complaint. She was only able to make requests to other departments to look into the matter. According to her, the person that looked into the matter said because the account was delinquent for the month of November, PNC feels it is in their right to report it negatively for the month of December. I do not understand what November has to do with December? The account was paid off on December 9th so no negative information should be posted for December.She stated the nothing was being reported for the month of December 2015. But when I called Experian they confirmed it still was reporting. She also stated that the information was suppressed and should not be reporting to the CRA. That I should try to dispute it again. Experian will not allow me to dispute it because I previously did and PNC verified the "suppressed" information.

PNC Bank, N.A. responded to [redacted] on March 6, 2018, and considers this matter addressed.

November 20, 2015“PNC Bank, N.A. responded to [redacted] on November 20, 2015 
and considers this matter addressed”

January 18, 2017 “PNC Bank, N.A. responded to [redacted] on January 18, 2017, and considers this matter addressed” Thank you, CJ

PNC Bank, N.A. responded to [redacted] on October 18, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on 6-16-2016, and considers this matter addressed

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This is in response to PNC's letter of June 26, 2017, and recent voice messages concerning my inquiries and complaints to the Revdex.com ("Revdex.com") (copied here). Not only are the facts in the response substantially false, but they do not speak to the fundamental issues involved here, which surround PNC's policies, compliance of those policies, and accountability of same.I made a payment to my account on its due date of May 20, 2017. There were continual issues with PNC's mobile app that day (this has been noted contemporaneously). Because of said issues, the payment was not submitted until after the cutoff time of 7:00 PM on May 20, 2017. The PNC representative I spoke with on that day coached me through making the payment via its website because of the issues with the app. They also confirmed making notation to my account of the issues, and assured that any fees in conjunction with the payment being potentially late would be reversed.On June 5, 2017, I advised the representative of my May 20, 2017 experience, and asked that she review the notes accordingly. Her response was that her supervisor would return the interest to my account, but not the late fee. I replied that if, and only if PNC would not comply with its own policy concerning reversal of late and interest fees as well as the Fair Credit Billing Act (FCBA), I would institute proceedings to close my account.When speaking to Ms. M[redacted] on June 7, 2017, she credited my account the $25.00 late fee, and explained by admission, that what occurred on June 5, 2017 was not standard protocol or PNC's policy. And that PNC does does waive interest and not the late fees, not one or the other. Whether my inquiry to the Revdex.com prompted this response from PNC is unknown. But I was not advised that PNC was returning the late fee as a courtesy, but rather to be in compliance with the bank's own policy, which clearly was not carried out on June 5, 2017.While subjective, I would argue that PNC not complying with FCBA and its own policies would be grounds to forcing my account closed. Further, if my account was closed due to misinformation or miscommunication, I can't imagine why the business has been so difficult to cure this issue and resort to falsities concerning the dispute. If PNC's position remains concerning reopening my account, which was only closed because of its miscommunication, non-compliance and/or misrepresentation of its own policy, I have no choice but to request that the Revdex.com document this matter for public consumption, and escalate this matter to the Federal Trade Commission, State Attorney General, and the three (3) major Credit Bureaus.
Regards,
[redacted]

PNC Bank N.A., responded to [redacted] on March 1, 2018 and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on August 25, 2015, and considers this matter addressed”

PNC responded to [redacted] on March 26, 2018, and considers the matter addressed.  Thank you.

[redacted] 6.15.17 PNC RESPONDED TO THIS COMPLAINT ON JUNE 15, 2017

Please update your records… PNC Bank, N.A. responded to [redacted] 1-18-18 via letter and considers this matter addressed.

PNC Bank, N.A.  responded to [redacted] on September 28, 2017 and considers this matter addressed.

From: [redacted]>Date: Thu, Sep 17, 2015 at 4:40 PMSubject: RE: Revdex.com complaint [redacted]To: [redacted]They did not resolve...

the situation. Just because he contacted me by phone does not mean that they corrected the situation. He failed to give me any type of explanation or remedy for the situation. The fact remains that I had a $120 taken from my checking account by PNC  for fraudulent charges that were committed by an merchant and they are supporting the merchant.I have never received any documentation from PNC as to why they feel it is acceptable for them to support credit card fraud. [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Thanks for letting me know because I NEVER recieved any response on May 22 Which You Keep Claiming The Atm Transaction was $310.00 Like ive stated Before Either Reopen Account and have $300.00 refunded to me or Court 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  Please understand that I have received zero response from PNC bank on 13 April or any other date.  They have continually lied about their conduct with my family.
Regards,
[redacted]