Phillips Trenching & Well Drilling

On January 21, 2016 I received a call from Melody at PNC. She informed me that after re-visiting my claim PNC thought it would be appropriate to refund 3 months of PM I. I accept this and I...

think it is fair. I am of course disappointed that this claim had to go through the Revdex.com to get resolved. Thank you for your help in resolving the issue. 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:i am am still waiting on my document from pnc stating that there is no balance owed, and I have to find out why...

the bank is saying I owe them money
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on July 17, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on June 13, 2017, and considers this matter addressed.

On July 21st at around 0530 EST I check my online banking. There was no overdraft fee for insufficient funds . There was a direct deposit of $2023.86 from my work. When I checked it around...

0830 EST a electronic check 8750 dated for 6/21/2017 was post to my account but had the funds posted to 6/20/17 and I was charged a $39 overdraft.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] On April 11, 2016, I received a call from Meghan J[redacted] stating a letter will be sent out, Fed Ex that I have repeatedly asked for.  I have asked over and over again for an explanation as to why my account was touched without prior knowledge and have yet to receive an explanation or an apology for all the hassle with this matter and PNC.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
[A rep from PNC did call and offer an apology on behalf of the bank (I requested an apology from the Manager that caused this Sam B[redacted]), The rep clearly said that: PNC does does offer ANY compensation to anyone thus My time and money spent due to the Manager means nothing to them, and lastly the rep offered to look into the matter but no further effort was made nor did she give me the paperwork I requested, so HOW was anything resolved??? 
Regards,
[redacted]

“PNC Bank, N.A. responded to Mr [redacted] on 6-1-2016, and considers this matter addressed.Deborah S[redacted]Executive Client Relations  Quality Analyst

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] Since October...

2014, I have tried to resolve this issue with PNC Bank to no avail. They have place punitive late charges and fees on a prepayment I mad on my account in 2003 and continue to add these fees to this day. I have repeatedly shown PNC that my account should be current if they took away the penalties and fees; yet somehow, PNC doesn't seem to understand what I am trying to communicate to them. They have consistently said they want to resolve the issue with me and then they send me communications stating that the issue is closed. They know I am current with my mortgage. They know I am not late. They know all they have to do is physically moved the mortgage due date to the correct month, and the issue would be resolved.

PNC Bank, N.A. responded to [redacted] on November 20, 2017, and considers this matter addressed.

July 17, 2015Today, spoke with [redacted], resolved with customer. **

PNC Bank, N.A. responded to [redacted] on July 08, 2015, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on January 10, 2017, and considers this matter addressed

To Whom It May Concern:PNC Bank, N.A. responded to [redacted] on June 16, 2016, and considers this matter addressed.Sincerely, Andrea C[redacted]Bank OfficerExecutive Client Relations

To Whom It May Concern:PNC Bank, N.A. responded to [redacted] on March 9, 2016, and considers this matter addressed.Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank

PNC Bank, N.A. responded to [redacted] on September 22, 2017, and considers this matter addressed

February 23, 2017“PNC Bank, N.A. responded to [redacted] on February 23, 2017, and considers this matter addressed”Thank you.CJ

To Whom It May Concern, PNC spoke to [redacted] on June 23, 2015 to address her concerns and consider this matter addressed.  Should you have any further questions, please feel free to contact me at ###-###-####.Sincerely, [redacted]Executive Client...

RelationsPNC Bank...

PNC Bank, N.A. responded to Mr. Avery on February 25, 2016, and considers this matter
addressed

PNC responded directly to [redacted]r on May 19, 2015.  PNC believes it acted appropriately and considers this matter addressed.