Phillips Trenching & Well Drilling

PNC Bank, N.A. responded to [redacted] on May 26, 2016, and considers this matter addressed

PNC Bank, N.A. responded to Mr. [redacted] on March 21, 2016, and considers this matter addressed.

November 7, 2016PNC Bank, N.A. responded to [redacted] on October 3 and 7, 2016, and considers this matter addressed.Thank you,ACB

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
Regards,
[redacted] PNC has hastily closed the complaint. They have SAID that they will send the documents. The high handedness of the organization is reflected in the fact that they have unilaterally closed the complaint and have not even bothered to check with me if the complaint has indeed been RESOLVED. I HAVE NOT RECEIVED ANY DOCUMENTS YET. The complaint will be closed when appropriate documents have been sent to me, those that DMV and I can use to register my car. If  the documents fall short then the complaint cannot be said to have resolved. Complaint cannot be closed before that. The text of this email should also be made public, please.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC Bank, N.A. responded to Ms. [redacted] on August 10, 2015, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
From: [redacted]Date: Mon, Jul 11, 2016 at 3:44 PMSubject: Re: You have a new message from the Revdex.com serving Western Pennsylvania regarding complaint #[redacted]To: i[redacted]I would like to add to my rejection of the statement that this complaint has been settled. I was contacted by Mike P[redacted] of PNC on June 6 when he left me a voicemail to speak further about the matter. I called him back on June 7and left a voicemail with no response. I called and left another voicemail on June 24 with no response. I have not been contacted by PNC since then.I could not find a place to add these details to my file online. Please let me know how to do this. Thank you.[redacted]

PNC Bank, N.A. responded to [redacted] on 10-13-17, and considers this matter addressed

PNC Bank, N.A. responded to Mr. [redacted] on May 4, 2016, and considers this matter addressed.

1/27/17Dear Ms. [redacted] PNC Bank, N.A. responded to [redacted] on January 27, 2017, and considers this matter addressed. Sincerely,Andrea M[redacted] Executive Client Relation.

On February 5, 2018, an updated 1098 was mailed to Mr. [redacted] at the address of record. PNC considers this matter addressed

November 13, 2015 PNC Bank, N.A. responded to [redacted] on November 13, 2015, and considers this matter
addressed. Thank you,ACBPNC Bank

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on May 31, 2017, and considers this matter addressed.

December 9, 2015 PNC Bank, N.A. responded to [redacted] on December 8 and 9, 2015,
and considers this matter addressed. Thank you,ACBPNC Bank

I want t have some form of discussion with PNC.  I will remove the damages / and monetary claim from my dispute.  But I want someone from PNC to talk with that can offer some clarification as to this entire debacle.  I dont want to hear policy or scripted answers.  PNC did a very...

poor job and I want them to know about it.  And I want others who may use them to know the terrible service that I had.  Not only once, not only twice or even three times.  This company should be rated an F on customer service yet they are getting away with absolute bad business and unethical practices because how big they are.  Its time they have some explanation for what they call "wonderful service".Remove the monetary claim - and please proceed so that I can get some resolution.  I will be submitting another claim shortly about PNC again - for a related - yet similar issue.  So I honestly dont care to get anything other than some form of understanding.

6/20/17Dear Ms. [redacted]:PNC Bank, N.A. responded to [redacted] on June 20, 2017, and considers this matter addressed.  Sincerely,Andrea M[redacted]Executive Client Relations.

PNC responded to Ms. [redacted] on January 22, 2018, and considers the matter addressed.  Thank you.

PNC Bank, N.A. responded to [redacted] on January 25, 2018 via letter and considers this matter addressed.