Picturesongold.com

We will give you 100% refund sir and I do offer an apologyWould you be willing to send this item back to us and I can issue a refund?

Hello ***, Yes, I spoke to Daniel and he indicated the he will issue a return for the money that is owed to me Thank you, *** ***

Revdex.com:
In reference to complaint ID ***, the business issued a credit to me and I find that this resolution is satisfactory and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I was told by Dan that if we returned the Badges, the first one and the second one we would be gien a refund and this has not happened yetThis matter is not resolved until I receive a refund he has tried to make me two badges that are not what I wanted no more badges from them just a refund.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I'm really sorry for your problemI see that another package was shipped to you and does show out for delivery, I understand your concern, but when we ship a product it is a bit out of our handsI'm sure you understand thatI refunded you in full, can you please return the bracelet when it comes
to you?

I'm really sorry about thisI can either make you a new one at no charge or refund your moneyPlease let me know

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It clearly states that they want there product back which I'm MORE than willing to do if they send me a self addressed/paid postage envelopeI spoke to one of the super rude owners and this was the agreementI have yet to receive anything from them..
What I'm demanding is this.1.) For pictures on gold to send me a postage paid/self address packaging envelope and to notifying me via email that it was sent.2.) I will video record putting the locket into the received postage paid/self addressed envelope and place it into a U.SPost office drop box.3.) I will send the footage to both *** *** of the Revdex.com and Pictures on gold.4.) Within 24hours of receiving this video footage, I demand my refund to be executedNot only because it's absolutely Not what I ordered, I'm no longer in controll of the product, and based on the actions of pictures on gold I have lost ALL trust in them.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Please get me the order numbers and we'll take care of everything

I sent it againthree times alreadyPlease chekc your paypal account via aol.com email address

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

I don't need video recordingI just need a tracking number back and I will refund your money 100%We trust youJust call me at ###-###-#### we'll set up the entire return for you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...

determined that my complaint has NOT been resolved because:

I filed a complaint ID #[redacted] on 12/**/15. Picturesongold.com agreed to issue me a full refund, but they have not met the terms that I accepted in the original complaint. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

No problem at all. Please send them items back to:PicturesOnGold.com[redacted]
[redacted]Att: Your Order number & Danieland we'll take care of it.

I'm really sorry and it's no problem at all. Please fill out our repair form here:[redacted]or give us a call at ###-###-#### and we can handle the return for you and you'll get a 100% refund on your order.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
So I will be getting my money back?
Sincerely,
[redacted]

no problem. Please fill out the return form at [redacted] or call in at ###-###-#### and we'll set up a return and get it back for a full refund.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has...

NOT been resolved because:

THEY STILL HAVENT STATED WEATHER OR NOT THEY INTEND ON REFUNDING MY ENTIRE $186.40 , LIKE I SAID. I DID NOT ORDER A 4 PICTURE LOCKET, AND THATS WHAT WAS SENT TO ME, I ORDERED THE 2 PICTURE LOCKET, AND IT SEEMS IM BEING FORCED TO PAY FOR A MISTAKE (ABOUT $32.00 OR 15% OF MY PAYMENT TO THEM) THAT THEY HAVE MADE. I WILL BE SHIPPING THE LOCKET BACK AT MY OWN EXPENSEE AS WELL, I JUST WANT ALL MY MONEY REFUNDED, AND WE CAN GO OUR SEPERATE WAYS, AGIAN. ALL THEY HAVE REPLIED IS   "[redacted]"  WHAT DOES THAT MEAN? THANK YOU, [redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Thank you. Once I see the refund I will totally close this issue. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I'm sorry, can you explain what happened again. I didn't quite understand the situation.