Plain Green Loans

Dear Ms***,Thank you for the opportunity to respond to the complaint filled by Mr*** concerning Plain Green, LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciate you informing us of ***'s concerns. The issues presented by Mr
*** were reviewedWe have reached out to Mr*** in attempt to address his concerns and have requested additional information.We respectfully request that this matter be closed with your office at this time.Sincerely,Plain Green, LLC

Again they are ignoring the fact that they are doing loans in state of Indiana without being licensed and not adhering to state laws that state there's a max cap for loans of Indiana residentsThey are claiming to be part of trible so that they can skirt state lawsUnder Indiana laws on attorney general website it states legally they can only collect principle balance which I have paidConsumer protection division has forwarded my complaint to be dealt with
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: I want the account marked paid in fullAlso, after stating in their response they were going to remove my number from their contact information I am now receiving calls from them a couple times a day on my cell and business phoneThey are not being truthful!Sincerely,*** ***

Complaint: ***I am rejecting this response because there is no response, if my account is no longer with them I request that the delete account off of my credit report Sincerely,

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
I have not received the copy of my contract yet, an it appears they have updated my accountIt should not have come to this but they left me no choice, thank you Revdex.com for your assistance

Please see Attached Thank you
Thank you for the opportunity to respond to the complaint filed by *** *** concerning Plain Green, LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciate you informing us of *** ***'s concerns.The issues
presented by *** *** were reviewed and we have contacted her via email with an amicable resolution.Plain Green, LLC is wholly owned by the Chippewa Cree Tribe of the Rocky Boy's Indian Reservation in Box Elder, MontanaPlain Green is an economic development arm of the Tribe, and as such, is subject to Tribal and applicable Federal law onlyWe strive to provide excellent customer service, and we operate on the principle of providing clear and conspicuous, full disclosure to consumers concerning all aspects of our loan productWe invite all our customers to contact us any time they have a question or concern through our website, www.plaingreenloans .com or our customer service line at ***
We believe her concerns have been addressed, and respectfully request this matter be closed with your offices at this time

Thank you for the opportunity to respond to the complaint filed by Ms*** concerning Plain Green,LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciateyou informing us of Ms*** concerns.The issues presented by Ms*** were reviewedWe have
reached out to Ms*** in attempt toaddress her concerns and have requested additional information.We respectfully request that this matter be closed with your office at this time.SincerelyPlain Green, LLC*Please see Attached thank you

Please see attachedThank you

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Thank you for the opportunity to respond to the complaint filed by Mr*** concerning Plain Green, LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciate you informing us of Mr*** concernsThe issues presented by Mr*** were reviewed
and we have contacted him directly with a resolutionWe believe his concerns have been addressed, and that this matter has been resolvedSincerely Plain Green, LLC

Please see Attached Thank you
Thank you for the opportunity to respond to the complaint filed by *** *** concerning Plain Green, LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciate you informing us of *** ***'s concerns.The issues presented
by *** *** were reviewed and we have processed a refund in the amount of$plus an additional $for the inconvenienceThis amount should be deposited electronically in the next business daysPlease let us know if we can be of further assistance.We believe her concerns have been addressed, and respectfully request that this matter be closed with your offices

Dear Ms***,Thank you for the opportunity to respond to the
complaint filed by Mr*** concerning Plain Green, LLC ("Plain
Green")Our Tribal enterprise strives to provide excellent customer
serviceWe appreciate you informing us of Mr*** concerns.The issues presented by Mr
*** were reviewed
and we have contacted him with an explanation of the account status via email
on 06/12/2017.We believe his concerns have been addressed, and we
respectfully request this matter be closed with your offices at this time.SincerelyPlain Green, LLC

December 20, 2016Ms*** *** Resolution ConsultantRevdex.com Serving E WANID & MTSJefferson, Suite 200Spokane, WA 99201Re: *** ***,#***Dear Ms***,Thank you for the opportunity to respond to the complaint filed by Mr*** concerning Plain Green, LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciate you informing us of Mr*** concerns.The issues presented by Mr*** were reviewed and we have contacted her with an explanation of the account status via email on 12/14/a redacted version of that email is attached.Plain Green, LLC is wholly owned by the Chippewa Cree Tribe of the Rocky Boy's Indian Reservation in Box Elder, MontanaPlain Green is an economic development arm of the Tribe, and as such, is subject to Tribal and applicable Federal law onlyWe operate on the principle of providing clear and conspicuous, full disclosure to consumers concerning all aspects of our loan productWe invite all our customers to contact us any time they have a question or concern through our website,www .plaingreenloans .com or our customer service line at ***.We respectfully request this matter be closed with your offices at this time and we believe that this matter has been resolved.SincerelyPlain Green, LLC
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To: *** From: "Customer Support" CC:Date: 12/14/ 5: PM Dear Mr***,Your correspondence has been directed to us for reviewThank you for the opportunity to assist you at this time in connection with your Plain Green Account.Pursuant to your request received in our office, Plain Green Loans will make no further ACH debits from your bank account as per you request on December 7, 2016.When loans are made via the internet (and not through a personal interaction), we have to rely that customers have thoroughly research our product, have read and understood all of the costs and terms associated with the loans we offer and made the decision that Plain Green is the best option to meet their needsWe have tried to make this information as prominent, clear and understandable as possibleThe "Loan Cost & Terms" section of our website (***) provides detailed information on the costs associated with each loan amount we offer to allow customers to compare our loans with those offered by other lendersThe primary purpose of prominently disclosing our Annual Percentage Rates ("APR") on the "Loan Cost & Terms" page is to allow the customer to compare the cost of our loans with other lenders.Payments made on your loan were done so legally according to Tribal Law and will not be refunded.Currently, you remain obligated for the balance on your loan and encourage you to contact our Account Services department at *** to make arrangements for the balance that is presently due on your account.Thank you for the opportunity to respond .Plain Green Loans

Thank you for the opportunity to respond to the complaint filed by *** *** concerning Plain Green, LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciate you informing us of *** ***'s concerns.The issues presented by *** *** were reviewed and we have contacted her with an explanation of the account status via email on 11/08/along with a copy of her Loan Agreement as an attachment.We believe her concerns have been addressed, and that this matter has been resolved

Complaint: ***I am rejecting this response because:The issue as to why the amount due is different was not addressedAlso it is stated that due to an error on their part, my account was not debited in months, if that is the case then why did the amount due jump from a little over $to over $even though they debited my account on the 10th. Sincerely,*** ***

Please see Attached Thank you
Thank you for the opportunity to respond to the complaint filed by *** *** concerning Plain Green, LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciate you informing us of *** *** concerns.The issues presented
by *** *** were reviewed and we have contacted her with an explanation of the account status.We believe her concerns have been addressed, and that this matter has been resolved

Thank you for the opportunity to respond to the complaint filed by *** concerning Plain Green, LLC ("Plain Green") Our Tribal enterprise strives to provide excellent customer service We appreciate you informing us of *** concerns
The issues presented by *** have been reviewed
and we have contacted her with an explanation of the account status
We believe her concerns have been addressed, and that this matter has been resolved

I disagree with the reply Plain Green made due to the fact that I have loaned with them for the past three years and I have always been able to access my account without having to submit a request via email for my balance or for a complete breakdown of the remaining balance. My loans have always been six months and paid off in full. I made a payment two weeks ago and now I am receiving debt collection calls saying my account is thirty days past due. The last payment came debited from my Chase account on 10/28/16, I have been receiving collections calls stating the account is delinquent for one thousand dollars. When I took the loan out in April, I received text messages and emails when the payment was due and being taking out of my account. After May 2016, I stopped receiving notifications. I guess that is when they updated their website. I have made well over one thousand dollars and the information that was sent to me via certified mail is not the same agreement from April 11, I would like for Plain Green to stop harassing me with these debt collections calls, accept the fact that this loan has been paid in full

Complaint: ***I am rejecting this response because: Plain Green Loans continues to fail at all efforts to resolve my complaintTheir business states they have offered multiple settlements, however, their offered settlement does not conform with the results I am requestingI have mentioned many times that their lending practices do not go above my state lawsAs far as I am concerned, I am only responsible for the remaining principal balance, nothing more after paying installments priorFurthermore, I am asking for Plain Green Loans to review my complaint from the very beginning, and resolve this issue once and for allThe contract with them is null and voidTherefore, the terms and conditions are negated, once again due to their business not licensed in my state.Please note, I have inquired recently with Plain Green Loan via emailHowever, please look at their response belowTherefore, how did they respond to my complaint without verifying information?
Dear customer,Thank you for your recent email.With the information you provided on your earlier email, we have not been able to confirm that we have the correct account identifiedBefore we can offer any response we will need some additional information from you.Please provide the following:- First and last name with last four digits of your social security number- Your entire birth date (day/month/year)- Zip code of your home address and complete home phone number with area codeWe look forward to assisting you as soon as we receive this information

Please see Attached Thank you
Thank you for the opportunity to respond to the complaint filed by Ms*** concerning Plain Green, LLC ("Plain Green")Our Tribal enterprise strives to provide excellent customer serviceWe appreciate you informing us of Ms***'s concerns.The issues presented by Ms*** have been reviewed and we have attached a redacted version of the original response sent showing the time, date and email address it was sent toAlso we have mailed a copy of the Terms and Conditions requested to Ms*** via certified postal mail on 7/15/
We believe her concerns have been addressed, and that this matter has been resolved