Plain Green Loans

Review: I have had two successful $1000 loans with this company and have paid an exuberant APR of 299.17% for 24 biweekly payments at a rate of $124.16.

The website states that I can get a $3000 loan at an APR of for 38 biweekly payments of $119.29.

My income and credit qualify for this loan; however, they want to charge the higher APR so they can get more money out of me. This is bad business practice and is ta[redacted] advantage of people.Desired Settlement: I would like a $3000 loan at an APR of 59.84 for 38 biweekly payments of $119.29 as their website promises.

Business

Response:

Dear Mr. [redacted],Thank you for the opportunity to respond to the complaint filed by Amberly [redacted]s concerning Plain Green LLC. Our Tribal enterprises strive to provide excellent customer service. We appreciate you informing us of Ms. [redacted]'s concerns. The issues presented by Ms. [redacted]s were reviewed and we have reached out to her with an explanation of the account status.We believe her concerns have been address, and that this matter has been resolved.Attached you will find a copy of the correspondence we forwarded to Ms. [redacted]s.Sincerely,Plain Green, LLC

Review: I have an unpaid balance of $801.00 on Trans Union credit report and [redacted] website where you can monitor your credit. I have asked all three parties could and would the companies assist me with correcting the balance which has been $0 since September 9, 2014. An email from Plain Green loans states that team members have updated the account with the credit bureau(s); however, it has not been changed. I received an identical email from Plain Green about an week ago; and the account was taken off the [redacted] website for a few days; then, placed back on the website. I never thought a simple matter such as this would become so stressful. I am very disappointed with this agency because it is preventing my credit report from improving. I asked all three agencies to assist me (Plain Green, Trans Union, and [redacted]); neither did, each party blamed it on the other. I reported the agencies to the Consumer Protection Bureau nothing was done. I reported this matter to the Attorney General's office nothing was done. Now, I am expressing this claim to the Revdex.com. The re-investigation of Credit Dispute # [redacted] I hope you can assist. Thank youDesired Settlement: To notify Trans Union and [redacted] agency providing the correct balance which is $0.

Consumer

Response:

Dear Revdex.com representative…

Review: I took out a loan from plain green loans in the amount of $1400. I went to check my account and noticed my bill went up to $1500 because they charged me $71.31 extra in fees, a penalty for paying my bill a few days earlier. I did research about this company and received information that loans from plain green are illegal in my state (CT). I have emailed plain green with a ACH and wage revocation letter. I also told them that I would pay the the principle balance of $1400 which I borrowed minus what I have already paid which is 3 payments totaling $861.63 that leaves me with a balance of $538.37. I've written them numerous times and have not received a response.Desired Settlement: I would like to pay the balance of $538.37 in two installments with a letter of my account paid in full. Thank you.

Business

Response:

We are receipt of complaint ID #[redacted] submitted by Ms.

[redacted], regarding Plain Green’s business Practices, thank you for the

opportunity to address these concerns.

On May 20, 2013, we reached out to Ms. [redacted] regarding

her account. At this time we have offered what we believe is an acceptable

arrangement.

Sincerely,

Plain Green, LLC

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Plain Greens Loan did contact me and they did accept my offer to pay the principle balance of the loan. However, I sent them a response on May 20,2013 letting them know when and how I could pay the principle, which I think is very reasonable. They have not responded back. They also have not updated my account to reflect the new balance.

Regards,

Business

Response:

We are in receipt

of your correspondence advising the above-referenced complaint was closed as unresolved. Please be advised we reached out to Ms. [redacted]

on multiple occasions and proposed satisfactory arrangements which she accepted

on May 31, 2013.

At this time

we request your consideration in updating the status of this complaint to satisfactorily

resolved.

Thank you again for your time and

consideration.

Sincerely,

Plain Green,

Review: I borrowed $800 from plain green I have paid back $2000 and they are not licensed in the state of Georgia nor do they offer any loans to Georgia residents anymore. I have called them trying to work with them to settle the account I've paid back the loan double already.Desired Settlement: Since they are not licensed to do loans in my state and I have paid back the loan plus $1200 in interest. I would like for them to close my account and consider it paid in full. Continuing to take funds from my bank account is unethical seeing as though they can not offer loans in my state it's against state law here.

Business

Response:

Dear Mr. [redacted]:

We are receipt of complaint ID #9545861 submitted by Ms. [redacted]

[redacted], regarding Plain Green’s business Practices, thank you for the opportunity

to address these concerns.

On May 22, 2013, we reached out to Ms. [redacted] regarding her

account. At this time we believe we have addressed her concerns.

Sincerely,

Plain Green, LLC

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

I have reviewed the response made by the business in reference to complaint ID 9545861, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

No one from this company called and spoke to me my concerns have not been addressed. I really don't appreciate them stating that they reached out to me and they have resolved my concerns that is a FLAT OUT LIE. I would like for them to not debit my account anymore and consider this account paid in full as I stated they do not service any residents in my state and I have paid around $1200 in interest on this $800 loan totaling about $2000 already

Regards,

Review: I received a deposit of $1600 on 12/12/2012, and have had 20 bi-weekly withdrawals of $141.52 and 1 withdrawal of $60.00 on 5/10/2013 debited from my account. This results in an overpayment of $1290.40.I also received a deposit of $1000.00 on 04/27/2012, and have had 10 bi-weekly withdrawals of $127.50 debited from my account. This results in an overpayment of $1141.98Desired Settlement: A refund check in the amount of $2432.38. To be mailed to me

Business

Response:

We are in receipt of Complaint ID

#[redacted] submitted by Ms. [redacted] regarding her Plain Green

account. Thank you for the opportunity

to address these concerns.

At the

time Ms. [redacted] obtained the loan with Plain Green, she was presented with

the applicable fees and the terms and conditions of the loan, which she

acknowledged prior to accepting the loan.

On September 20, 2013, we reached out to Ms. [redacted] regarding her

account and at this time we believe

we have addressed her concerns.

Thank

you for the opportunity to respond.

Sincerely,

Plain Green, LLC

Review: I was quoted 7 payments December 2012 or lead to believe it would be 7 payments during my first phone conversation. I was under the assumption that if you were late with your payments it might go as high as 19 payments but I have not been late in 6 payments as of 7/1/2013. also I never agreed to a 19 payment loan. during the second conversation after getting the loan I was told it was a 19 payment loan which I again say I was not informed it would be and do not agreed too, I believe there was information held back from me sort of a half truth deal. I would not agree to this type of loan even if I was Bill Gates.Desired Settlement: I would like to make a total of 9 payments and even that amount is totally ridiculous but agreeable and end my contract paid in full and mail me conformation!

Business

Response:

Dear [redacted]

Review: I had taken out a loan from plain green loans, knowing the high interest rate. In March and April, I had made a mistake and had a overdraft and they sent payment back to plain green. I had emailed this company in the past to increase my payment and what date to take out of my checking acct. I always received an answer back... I had spoken to a person at plain green and told them, I wasn't in habit of making mistakes in my account, and set up another payment. I had sent several emails and expressed my concern that they would take money out of my acct and I hadn't authorized it, the 800 I had borrowed was now costing me over 2200.00 . They would charging me 60 overdraft fees, and interest kept climbing, I had emailed that I wanted to settle this debt and told them what I wanted to pay and that it was fair. I have made 5 payments of 239.00 . To me its funny that they couldn't email me back and answer my questions, and want to settle this acct. I don't think its fair that they can get in my acct and I haven't given them permission, and when I emailed customer service, it showed them received email and they would get back with me.Desired Settlement: I have offered to pay them 400.00 to settle this debt. I would never use company like this again. Everything is fine, until you need to ask question or make mistake in your account. I had told them, I would make complaint with Revdex.com and fair credit act, and these type of companies should not be allowed in the state of Indiana.

Business

Response:

July 12, 2013

Mr. [redacted]

Revdex.com Serving

E WA. N ID & MT

152 S.

Jefferson, Suite 200

Spokane, WA

99201

RE: Customer Name –[redacted]

Complaint ID # -9558459

Dear Mr. [redacted]:

We are in receipt of complaint ID #9558459 submitted by

Ms. [redacted], regarding Plain Green’s business practices, and thank you for

the opportunity to address these concerns.

On

May 31, 2013, we reached out to Ms. [redacted] regarding her account. At this time we believe

we have addressed her concerns.

Sincerely,

Plain Green, LLC

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

I have reviewed the response made by the business in reference to complaint ID 9558459, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,

I took out loan knowing about interest rate and terms but when I tried to contact them via email as I have always done . they never would reply. they didnt charge me 30 dollars overdraft it was 60 each time.I have kept emails on my end . I have tried to be reasonable in contacting them and the last 239.00 was not authorized by me .I owe 500 dollars and will pay that but want rest of interest dropped off.I am having to close my checkingacct since I never know what and when will be taken out.I made the mistake mar an apr in my checking acct but after that they never would answer and emails and I got the run around when I called and questioned different fees. after I pay the 500 I have pd nov thru feb and then may and they say I still owe 900. this company isnt being reasonable with me their return customer service is a joke. they are like loan sharks and I fell for it . these companies should be shut down .my emails showed how I had made timely payments and then made mistake in my acct and thats when they wouldnt work with me. I will pay 500 and thats it .

Business

Response:

July 12, 2013

Mr. [redacted]

Revdex.com Serving

E WA. N ID & MT

152 S.

Jefferson, Suite 200

Spokane, WA

99201

RE: Customer Name –[redacted]

Complaint ID # -9558459

Dear Mr. [redacted]:

We are in receipt of complaint ID #9558459 submitted by

Ms. [redacted], regarding Plain Green’s business practices, and thank you for

the opportunity to address these concerns.

On

May 31, 2013, we reached out to Ms. [redacted] regarding her account. At this time we believe

we have addressed her concerns.

Sincerely,

Plain Green, LLC

?=?

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 9558459, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I have told Revdex.com I would settle with plain green for 500.00 I received final response from plain green and im rejecting it. they stated to Revdex.com they contacted me may 31st and everything was ok. I never heard from them and I tried to get into my acct and they have locked me out. I tried using a different password and still wouldn't accept. funny I had a payment going out june 21st and they lock me out of my acct.

Regards,

Review: On December 12, 2012 I did a payloan with plain green loans the amount of the loan was 800.00 I was suppose to make payments of 239.50 in which was supposed to be 5 payments of 239.50. The problem is that when I logged into the account it started I still owe money and will not be finished until August 2013 in which will be 8 months in the amount of 1, 916 I called plain green and spoke with [redacted] in which he stated that I will not be finished until October 2013 in which that amount will be over 2, 395.00 I told [redacted] that was insane how can someone pay over two thousand dollars on an 800 loans. [redacted] stated that I had agree to that in which I told him I did not see that on the application I even try to email them and no response but to contact them. I have never missed a payment always paid on time and now they are taking more than they ever given me. After I got off the phone I went back to log into my account on plain green cause [redacted] stated that I see what I agree to when I try to log in their website plain green stated that that email address is not in there system. Why are they playing games I am a stage for breast cancer patient that should not be going through this stress Please Someone help me. Thank you and have a nice dayDesired Settlement: I feel that plain green lied on their application and now kept me from logging in they are scandales and should be shut down

Business

Response:

April 18, 2013 [redacted]

Revdex.com Serving E WA, N ID & MT 152 S. Jefferson, Ste. 200 Spokane, WA 99201

RE: Customer Name - [redacted] ([redacted])

Complaint ID # - 9489385

Dear Mr. [redacted],

We are in receipt of complaint id 9489385 submitted by Ms. [redacted], regarding Plain Green's business practices, and thank you for the opportunity to address these concerns.

At the time that Ms. [redacted] applied and was approved for a her loan, she was presented with a loan agreement that included all required information which was contained in the Truth-In-Lending section of the loan agreement.

Our records indicate that Ms. [redacted] did agree to all terms and conditions outlined in this agreement.

At anytime, Ms. [redacted] can log on to her account to view her loan agreement and payment history. We encourage her to review all documentation that was presented to her. If she has further questions, she can contact our account service department.

Sincerely,

Plain Green LLC

Review: Re: Loan ID####### I had taken out a loan on 10/23/2012 for $500. To date as of 04/01/2013, a total of 11 payments were made of $85 with the last payment to be on 04/05/2013. The total amount paid so far has been $935 which is $435 more than principle amount, still owing $85. I am current and have never missed a payment. The total amount if last payment is to be made is $1020. This is over twice the amount originally borrowed. Recently I received information that I have been charged illegally by Plain Green loans, which is why I emailed them as soon as the information was presented to me. I offered to settle with the company immediately as I do not want further dealings with an illegal establishment.I am very uncomfortable with an illegal establishment having access to my bank and work information. So far nothing has been resolved or no return contacted me about this matter.Desired Settlement: I would like this loan to be considered paid in full immediately with forgiveness of final payment which is to be made on 4/5/2013 and refund of my last two payment made on March 8 and 22 totaling $170.

Business

Response:

April 9, 2013

Revdex.com Serving E WA, N ID & MT 152 S. Jefferson, Ste. 200 Spokane, WA 99201

RE: Customer Name - [redacted]

Complaint ID # - 9486651

Dear Mr. [redacted],

We are in receipt of complaint id 9486651. submitted by [redacted], regarding Plain Green's business practices, and thank you for the opportunity to address these concerns.

On 4/1/13, we reached out to Mr. [redacted] advising him that his account has been closed from further activity.

We explained our position regarding the legality of this loan, Plain Green is organized under the laws of the Chippewa-Cree Tribe of the Rocky Boy's Indian Reservation of Montana ("Chippewa-Cree"). Plain Green is owned by the Chippewa-Cree, and operates exclusively on land owned by the Chippewa-Cree. As such, Plain Green stands as an "Arm of the Tribe," in the view of the United States state and federal courts. Therefore, loans made by an arm of a sovereign Indian nation are not subject to state law. This is NOT a payday loan

In accordance with this, payments received on the account were paid according to the contracted rate and will not be refunded.

Sincerely,

Plain Green LLC

Review: Illegal not licenced lending company in the state of texas. No Amount due. due to overpayment of intrest on accounts. Collection on Plain green account(I was contacted 3 times on June 20 , 2013 and was threatened that someone would be taking me to jail, that you would be contacting my supervisor , I would be in jail for 30 days and that I could pay up to 15000 if fines if I did not come up with some funds on that day. I was unable to Validate this debt.) It is a violation of the FDCPA for any collection company to harass a consumer.Desired Settlement: Settlement of all acounts and PIF.

Business

Response:

Please review and provide a response.

Thank you.

We are in receipt of Complaint ID #[redacted] submitted by Ms. [redacted], regarding Plain Green’s business practices. Thank you for the opportunity to address these concerns.

On July 12, 2013, we reached out to Ms. [redacted] regarding her account. At this time we have offered what we believe is an acceptable arrangement.

Thank you for the opportunity to respond.

Sincerely,

Plain Green, LLC

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

I have not recieved anything from the buisness as of this date. 7-15-13 thank you [redacted]

Business

Response:

Please review and provide a response.

Thank you.

We are in receipt of your correspondence regarding Ms. [redacted]’s complaint.

Please be advised, on July 12, 2013, we reached out to Ms. [redacted] with a repayment plan for her current loan. An email was forwarded to the email address listed on her account. It appears the email may have crossed with her reply to your office. To date we have not received a response regarding the repayment plan offered.

Even though Plain Green was under no obligation to do so, we extended a fair resolution to resolve Ms. [redacted]’s current account. On July 16, 2013 we resubmitted said offer via email to Ms. [redacted] and look forward to hearing from her in order to resolve this matter.

Thank you again for your time and consideration.

Sincerely,

Plain Green, LLC

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

I have not recieved any information from them. I have faxed and emailed current contact information to the Plain Green customer service .

thank you . [redacted]

[redacted]

Business

Response:

We appreciate the opportunity to provide an update on Ms. [redacted]’s complaint.

As of our response dated July 12, 2013, we have been in direct contact with Ms. [redacted]

via the email address she provided to your office when the complaint was initially filed.

Ms. [redacted] accepted the payment arrangement we extended, and was provided with

acceptable payment methods.

On July 30, 2013 Ms. [redacted] made the final payment on her account, which is now closed

from further activity. We believe this matter to be resolved and hope this additional

information has shed some light into this matter. We request your consideration in

updating the status of this complaint to resolved.

Thank you for your time and consideration.

Sincerely,

Plain Green, LLC

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: I have just discovered that Plain Green Loans LLC is not a licensed lender in my State of Ohio and that the interest rates charged by them are not allowed in the state of Ohio. I have had several loans with them and have overpaid interest in the amount of $4382.00. I have an outstanding loan with them that has a balance owed of 2406.79 - I have asked that my overpayments on past loans be applied to this outstanding amount and for them to refund the remaining $1976 by issuing a check and sending to my home address on file, as technically the agreement I signed with them in unenforceable as they are a tribal lender - I am offering to repay the principal owed in the manner mentioned above. They have become non-responsive and have offered a 10 payment settlement which I have NOT agreed to. what is my next step? I have revoked ACH and any Wage assignments I may have signed with themDesired Settlement: Refund my overpayment from prior loans, apply to outstanding principal and refund the difference of $1976.00 in the form of a check sent to my home

Business

Response:

February 4, 2014

Mr. [redacted]

RE: Customer Name – [redacted]. [redacted]

Complaint ID # [redacted]

Dear Mr. [redacted]:

We are in receipt of Complaint ID #[redacted] submitted by [redacted]. [redacted], regarding Plain Green’s business practices, and thank you for the opportunity to address these concerns.

By way of background, Plain Green is a limited liability company organized under the laws of the [redacted] of the [redacted] (“[redacted]”), a federally recognized Indian Tribe. Plain Green is owned and operated by the [redacted], and operates exclusively on land owned by the Tribe. As such, Plain Green is an “arm of the Tribe,” and entitled to the same immunity from state laws as is the [redacted].

Our Tribal enterprise strives to provide excellent customer service. Our records indicate on or about the time Ms. [redacted] filed this compliant, she contacted our Customer Service Department regarding the concerns expressed in her complaint. At that time we reached out to her with what we believe was an acceptable arrangement. On February 4, 2014, we reached out once more to Ms. [redacted] regarding her account and restated the arrangement. We are currently awaiting her response.

Thank you for the opportunity to respond.

Sincerely,

Plain Green, LLC

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

PGL is offering a 10 pay plan to settle my account - NOT ACCEPTABLE - I have overpaid this company over $4000 - I want my account closed, noted paid in full, and a refund of my overpayment as noted in my initial complaint. Unfortunately in a time of dire need due to caring for my ill father, who has since passed away, I had no choice but to resort to this company for a loan - under extreme stress, I was NEVER MADE AWARE that this company was not a licensed lender in my state of OHIO - Indian reservation or not, they still reside and work in the United States and MUST ABIDE BY THE LAWS OF THE USA - not their reservation

Review: Hi, recently discovered that this company interest rates are illegal in my state and that I am a victim of Usury, the charging of interest in excess of that allowed by law. (The California Constitution allows parties to contract for interest on a loan primarily for personal, family or household purposes at a rate not exceeding 10% per year. As with all other percentages we are listing, this percentage is based on the unpaid balance. For example, if a loan of $1,000 is to be paid at the end of one year and there are no payments during the year, the lender could charge $100 (10%) as interest. However, if payments are to be made during the year, the maximum charge allowed could be much less.) I have already well overpaid my principal balance and want my status to be updated correctly as PAID IN FULL. After discovering the truth as to how much I have actually paid, I have paid a total of over 1,000$ in just interest alone.Desired Settlement: I had made a total of 2 loans from this company. On the 1st loan I was scammed 450$ - almost 1/2 of the loan at a very high and illegal interest rate within less than 4 months of 1,000$ I borrowed. On loan #2 1400$, I have paid over the full principal balance. But the account says I still have 632$ left which is illegal! I have been scammed out of over 660$ in interest within 4 months. Fix this serious error and mark my current loan as PAID IN FULL. I also want a partialrefund from the 1st loan

Business

Response:

July 18, 2013

Mr. [redacted]

Revdex.com Serving

E WA. N ID & MT

152 S.

Jefferson, Suite 200

Spokane, WA

99201

RE: Customer Name – [redacted]

Complaint ID # -9607840

Dear Mr.[redacted]:

We are receipt of complaint ID #9607840 submitted by Ms.

[redacted], regarding Plain Green’s business Practices, thank you for the

opportunity to address these concerns.

On July 9, 2013, we reached out to [redacted] regarding her

account. At this time we have offered what we believe is an acceptable arrangement.

Sincerely,

Plain Green, LLC

Review: I have been receiving harassing phone calls from this companies representatives looking for someone other than myself. I have told them several times that the person they are looking for is not me - I have no business with this company and have not borrowed money from them. They refuse to remove my number from their database and they have been harassing and threatening my with legal consequencses including a subpoena. The nature of the calls make me uncomfortable. When I ask them for a manager I am hung up on. I have received more than 3 harassing phone calls in the last 24hrs and I am begining to fear for my safety.Desired Settlement: this sompany may be using criminals to contact customers, the harassment needs to stop

Business

Response:

After searching our records by the complaintant's name, email address and phone number (3 different ways) we found no records. The complaintant also tells us in the complaint that they never had an account with Plain Green. We agree. Furthermore, we are not a collections company. We would not have had any possible reason to have ever contacted this individual, therefore we feel that their complaint was sent to the wrong business.[redacted]Plain Green, LLCChief Compliance Officer

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]

Revdex.com,

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

This company lent money to my brother [redacted] and when he failed to make his payment they either hired or they themselves have been calling me and harassing and threatening me in order to get in touch with my brother. Perhaps the company misread the complaint. I am not their customer or borrower - I am however sick of being harassed by their company. Other than phone records and the I information I have provided I have no further information to add.

Regards,

Business

Response:

Plain Green sold the loan in question to a third party collection company, NCA based in Hutchinson, KS. The loan was sold on 9-8-2015. We will forward them a copy of the complaint, however we recommend that you contact them directly.Thank you.Plain Green Complaint Resolution Team

Review: I was informed around May 15,2013 that Plain Green Loans(PGL) loan is not legal in the state of Texas. My inital loan was for $2,000.00 which was taken out on 7/24/12 with the agreement to pay bi-weekly $149.33. I have since made 19 payments before closing my bank account to stop Plain Green Loans from withdrawling the $149.33 from my account. The 19 payments of $149.33 allowed for the principal of $2,000 to be satisfied and established an over payment of $837.27. I have requested that Plain Green Loans state that my account is paid in full and refund the over payment of $837.27. On May 31st I received communication from PGL stating "we are willing to consider your account paid in full and will close your account from further activity" Yet PGL will not correspond when I continue to seek out and request a refund of the overpayment that they have received of $837.27. I was informed on 6/14/13 @1:16 p.m.(CST) from a [redacted] that "something was sent to legal on regarding my request for a refund" and he stated that they would communicate with me vial e-mail. No communication from PGL has been received since June 14,2013.Desired Settlement: I would like to received my over payment of $837.27 in a check form mailed to me at my address: [redacted]

Business

Response:

July 12, 2013

Mr. [redacted]

Revdex.com Serving

E WA. N ID & MT

152 S.

Jefferson, Suite 200

Spokane, WA

99201

RE: Customer Name – [redacted]

Complaint ID # - 9597356

Dear

Mr. [redacted]:

We

are in receipt of complaint ID #9597356 submitted by Ms. [redacted],

regarding Plain Green’s business practices, thank you for the opportunity to

address these concerns.

On

May 31, 2013, we reached out to Ms. [redacted] regarding her account. At this time

we have offered what we believe is an acceptable arrangement.

Sincerely,

Plain

Green, LLC